North East Ambulance Service Nhs Foundation Trust

Facts on flu:
Many people believe the myth that the flu jab gives you flu. The injected flu vaccine contains inactivated flu viruses, so it can't give you flu. Some people get a slight temperature and aching muscles for a couple of days. #NEASflufighter

The health and wellbeing of our staff is a top priority within the organisation and providing them with the opportunity to receive their free flu jab, ensures staff and their patients are protected against the virus. #NEASFluFighter

Our flu superheroes are back to launch the flu fighter campaign this week, taking vaccines to our staff. Here’s our team from occupational health, Judith, Lesley and Emma. #NEASflufighter

We’ve had a great week launching our new Macmillan team, set up to support palliative and end of life patients across the North East. We ended the week with coffee mornings at some of our sites across the region to raise money for Macmillan. Thank you to everyone who has welcomed our team throughout the week #teamNEAS

All week we've been talking about how we are improving our services for fallers in our region. Our latest project involves providing specialist training to a group of our community first responders so they can respond to patients who have fallen and are deemed not to have an injury. We'll be revealing more about this service next week. #NEASFallsPrevention #fallspreventionweek

Our mission is to provide safe, effective and responsive care for all. Which is why our staff are being offered FREE flu vaccinations. This October, NEAS staff will be offered the flu vaccination to protect themselves and patients from the influenza virus. Get behind them and show your support.
#NEASFluFighter #FluPrevention

📢 Calling all GP’s
Out of hours sessional work available.
We are developing the North East Clinical Assessment Service (CAS). This new dynamic service will be staffed by a wide range of Clinicians, GP's, Emergency Medical Consultants, Advanced Practitioners, pharmacists and nurses. It will also integrate with psychiatric and dental service to ensure that patients can pass through to services quickly and efficiently. We are working closely with out of hours GP providers, Acu...te Foundation Trusts, GP federations and other service providers to develop alliancing, breaking down barriers and integrating service to improve the patient journey and experience.
Come and join NEAS in shaping the future of emergency and urgent care in the North East.
https://www.jobs.nhs.uk/…/ad88fa6b9dc32 8caaca3205501850dc9/…
See More

We have now come to the end of this year's annual general meeting, where keynote speaker Alan Foster said the ambulance service was the "artery and bone structure that joins together the other parts of the North East NHS health system". We also heard how more than 1,800 staff have been trained to recognise sepsis over the last year and how, despite demand on our service increasing by more than a third in the last decade, we are proportionately taking fewer patients in to hospital. You can read our review of the year on our website at https://www.neas.nhs.uk/…/a-review-of-o ur-year-at-north-eas…

Our new Macmillan team have been back out on the road today, visiting our hospitals in Durham, South Tyneside and Middlesbrough to spread the word about our new service, which aims to improve services for palliative and end of life patients across the North East. “We only get one chance to get this right,” said Macmillan nurse Sarah Turnbull, who is leading the service. “Ultimately this service is all about making a difference.” You can find out more about the service at https://www.neas.nhs.uk/…/new-specialis t-service-launched-f…

Today we’re looking back at the last year at our annual general meeting (AGM) and Annual Members' Meeting at The Town Hall Chambers Business and Conference Centre in Wallsend. Here is Alan Foster, the regional lead for the development of the Integrated Care System in the North East and Cumbria, delivering a keynote speech on the importance of integration and the benefits this can bring to patients

Following on from our post yesterday about our successful Alternative Reponse Teams (ART), we now also have a designated rapid response vehicle to attend cases involving patients that have fallen.
The new falls team for NEAS includes paramedics and occupational therapists, working together to provide a timely response and deliver care to older patients who have fallen, thereby reducing the need for a hospital admission and prevent future falls.
You can read the full article a...bout the new falls prevention team: https://www.neas.nhs.uk/…/best-foot-for ward-for-fallers.aspx
#NEASFallsPrevention #fallspreventionweek
See More

We are finalists in the 2018 North East Equality Awards in the category of larger organisations making a difference in the community.
We are thrilled to be shortlisted for the third year running and look forward to celebrating with organisations across the region who are doing fantastic work on inclusion initiatives.
Mark Johns EDI Manager said “The feedback that we have received from engagement sessions with diverse communities across the region has help...ed us to better understand needs and identify and develop tools and support systems to improve how we meet peoples communications needs."
Equality North East #2018NorthEastEqualityAwards
See More

Supporting fallers in our region is one of the top priorities for our service.
NEAS supports three Alternative Response Teams (ART) for patients who have fallen in North Tyneside, North Tees, Hartlepool and County Durham - designed to give patients who have fallen without injury an early response and reduce the number of injuries caused by offering advice and assessments.
These dedicated multi-skilled crews are able to support many patients back on their feet without the need... for a NEAS emergency care crew, thereby providing a fast response to patients and increasing our ambulances’ availability to attend life threatening calls.
You can read more about the ART crew by following this link: https://www.neas.nhs.uk/…/best-foot-for ward-for-fallers.aspx
#NEASPreventionWeek #fallspreventionweek
See More

Our new Macmillan team have been out and about visiting some of our local hospitals today, speaking to hospital staff and NEAS staff about our new service. Their tour continues throughout the week but in the meantime you can read more about the service at https://www.neas.nhs.uk/…/new-specialis t-service-launched-f…

Did you know a fall is the fourth most common reason for people requesting an ambulance?
One fall in twenty leads to hospital admission and, of these, one in ten will have a significant injury.
We are currently working with other organisations across the region to improve our service to fallers. For more information about falls prevention, please visit Age UK's website: https://www.ageuk.org.uk/…/prog…/fall s-prevention-resources/
... #NEASFallsPrevention
See More

Today we had the pleasure of launching our new service for palliative and end of life patients in the North East.
The service, run in partnership with Macmillan Cancer Support is believed to be the first of its kind in the North, and aims to address problems which have been highlighted across the UK around the quality of care and support for patients at the end of their lives.
Read more about the service at https://www.neas.nhs.uk/…/new-specialis t-service-launched-f…

This week, to mark fall prevention awareness week, we will be sharing more information about the services we provide for fallers in our region. You can find more advice on how to prevent falls on the Age UK website here: https://www.ageuk.org.uk/…/health…/fi tness/falls-prevention/
#NEASFallsPrevention

Almost the end of our summer events. We’ve loved meeting everyone who came to see us across the region at different events. Hope you’ve enjoyed the summer as much as this ...

We had another great day at Sunderland Central Community Fire Station for the joint emergency services Pride event recognising the contribution of LGBT people in the region. Our Director of Strategy and Transformation and Workforce Caroline spoke at the joint emergency service Pride breakfast and joined the parade @sunderland_prid @pippa13pink, @stonewalluk @Tyne_Wear_FRS @northumbiapol #NEASpride

what can i say...... hats off to every single person involved in this service needed these on many occasions for our son and every time we called they came people on here with 1 star get a grip man

Year 2 were very lucky to have a visit from Kyle and Tom today. The children loved them. They engaged the Children's interest from the start of the session giving them ample time to ask questions and talk about their own trips in an ambulance. The highlight of the session for them was the tour of the ambulance and hearing the sirens. Thank you for our visit we loved it.

We have used the ambulance service several times over the years. The last two times. being the night my youngest son was unexpectedly born at home. By two wonderful paramedics.



And the paramedics who then blue lighted my lb and me to the rvi the following afternoon. So he could have emergency surgery.



Thank you all

Want to send a big thank you to the amazing paramedics that treated me yesterday after coming off a horse in Hartlepool. They kept my spirits up and helped me keep my mind off the pain I was in.

Very quick response to me last night, in such horrific weather conditions on suspicion of a stroke. Thankfully it wasn't that but symptoms indicated as such and they spent enough time with me to make sure my symptoms had subsided before they left - knew their stuff!



Top lads!

Today we were very lucky to have the NEAS visit our school to talk to the children about how paramedics help us. Tom and Kyle were brilliant with the children and made the session informative, interactive and engaging. The children loved going in the ambulance and even got to hear the sirens and see the flashing lights! Thank you guys for taking the time out of what I know are such busy days for you. We loved every minute!

The two paramedic that give my daughter the care she needed you are a credit to the service and I would love to shake you by the hand all respect to you both Alan bowater and Scott daulton if it wasn't for you my daughter wouldn't be her so from the bottom of my heart thank you

Thankyou to the paramedics who attended and cared for my father on Thursday morning ..they were professional , caring and empathetic ...you guys are fabulous and both myself and my dad are grateful for your expertise and service ..

Thank you so much for the prompt action you took with my husband, from the 111 call handler to the two crews that arrived treated cared and took him to hospital in doing so helped him get the treatment that saved him once again thank you from the bottom of my heart C.Sinclair

Thank you for the service we received today the beavers had a fantastic time and the staff were amazing with them would highly recommend x

Saved my sons life and for that I will be forever grateful especially to Scott who kept him alive during the journey to hospital.

What you do is selfless and I would never be able to put into words what you have done for me and my family. Angels all of you �

Outstanding two members of your staff this morning in Tamar Street Easington Lane. Old lady had fallen in the street walking her dog. The Girl was called Sam & not sure of her male colleague. A total credit to the Great Service you all provide. Simply Outstanding Credit to you all

Just want to say a big thank you to "Aaron" @ Redcar ambulance base - father-in -law took a funny turn while we were in Redcar. We pulled into the base and sought help , dad was treated with respect and dignity while we were advised on what to do- even got an appointment made for us at JCUH to get him checked out. We are thankful that Aaron was there at that moment in time as we thought the worst as you do ! ( I know he was on duty and an emergency could have been called at anytime) yet he took his time , didn't rush and made us all feel a lot better

Thank you so much xxx

Just finished my two day requalification at west denton...the trainer, Paul, was amazing! He Made what can be a boring couple days, fun and educational. Great bloke.

I had to make a call to 999 on Wednesday the 27th of June 2018 after finding my 10 yr old brother unresponsive and not breathing. He was then taken into hospital. Luckily, he is now back home and making progress in his recovery. I have to say the call handler, clinician and the 3 paramedics who attended my house were absolutely phenomenal and I can't thank them enough. I never managed to get any of their names but we have had the same crew out to us in the past. Everyone's hard work, expertise and dedication at NEAS certainly doesn't go unnoticed!



I would also like to wish the NHS a Happy 70th Birthday! ���

I had to call an ambulance following a collapse at work with a severe back injury on Monday 2nd July 18.

I have to say the two crew members were outstanding and I can’t thank them enough. I managed to get one name Liam Roebuck but unfortunately never managed to get his crew mates name. I would like to personally thank the guys for being so caring and getting me up off the floor with minimal pain and would also like to ask Neas to thank them on my behalf for their hard work and dedication to the service. These two fellas set the bar for what you should expect in times of an emergency.



Shame the same can’t be said for A&E at Durham hospital as I was treat like an animal.

I cannot thank the North East Ambulance service enough for their response, help and support after having to ring 999 last night. I had lost control of my body and was terrified. They were simply amazing- they were calm, controlled and listened and explained everything. This allowed me to calm eventually, breath properly and regain control of my body, shakes, spasms and speach. Thank you crew 6803 thank you so much ���

I can not praise enough the crew were quickly on scene after a 999 call to attend to my Father in Law this morning. They were so caring, professional and efficient and as it was a blue light job to Dryburn, the driver got him there very quickly and safely, despite all the bad weather and snow.

I know the NE Ambulance Service gets some bad press, but credit where credit is due and this crew certainly deserve it.

Absolutely fantastic service from NEAS for my elderly mother in law today. Arrived within 5 minutes, assessed her, took her to hospital and kept the family calm at all times. I'll be emailing and hope the staff get the recognition they deserve from their bosses.

what can i say...... hats off to every single person involved in this service needed these on many occasions for our son and every time we called they came people on here with 1 star get a grip man

Year 2 were very lucky to have a visit from Kyle and Tom today. The children loved them. They engaged the Children's interest from the start of the session giving them ample time to ask questions and talk about their own trips in an ambulance. The highlight of the session for them was the tour of the ambulance and hearing the sirens. Thank you for our visit we loved it.

We have used the ambulance service several times over the years. The last two times. being the night my youngest son was unexpectedly born at home. By two wonderful paramedics.



And the paramedics who then blue lighted my lb and me to the rvi the following afternoon. So he could have emergency surgery.



Thank you all

Want to send a big thank you to the amazing paramedics that treated me yesterday after coming off a horse in Hartlepool. They kept my spirits up and helped me keep my mind off the pain I was in.

Very quick response to me last night, in such horrific weather conditions on suspicion of a stroke. Thankfully it wasn't that but symptoms indicated as such and they spent enough time with me to make sure my symptoms had subsided before they left - knew their stuff!



Top lads!

Today we were very lucky to have the NEAS visit our school to talk to the children about how paramedics help us. Tom and Kyle were brilliant with the children and made the session informative, interactive and engaging. The children loved going in the ambulance and even got to hear the sirens and see the flashing lights! Thank you guys for taking the time out of what I know are such busy days for you. We loved every minute!

The two paramedic that give my daughter the care she needed you are a credit to the service and I would love to shake you by the hand all respect to you both Alan bowater and Scott daulton if it wasn't for you my daughter wouldn't be her so from the bottom of my heart thank you

Thankyou to the paramedics who attended and cared for my father on Thursday morning ..they were professional , caring and empathetic ...you guys are fabulous and both myself and my dad are grateful for your expertise and service ..

Thank you so much for the prompt action you took with my husband, from the 111 call handler to the two crews that arrived treated cared and took him to hospital in doing so helped him get the treatment that saved him once again thank you from the bottom of my heart C.Sinclair

Thank you for the service we received today the beavers had a fantastic time and the staff were amazing with them would highly recommend x

Saved my sons life and for that I will be forever grateful especially to Scott who kept him alive during the journey to hospital.

What you do is selfless and I would never be able to put into words what you have done for me and my family. Angels all of you �

Outstanding two members of your staff this morning in Tamar Street Easington Lane. Old lady had fallen in the street walking her dog. The Girl was called Sam & not sure of her male colleague. A total credit to the Great Service you all provide. Simply Outstanding Credit to you all

Just want to say a big thank you to "Aaron" @ Redcar ambulance base - father-in -law took a funny turn while we were in Redcar. We pulled into the base and sought help , dad was treated with respect and dignity while we were advised on what to do- even got an appointment made for us at JCUH to get him checked out. We are thankful that Aaron was there at that moment in time as we thought the worst as you do ! ( I know he was on duty and an emergency could have been called at anytime) yet he took his time , didn't rush and made us all feel a lot better

Thank you so much xxx

Just finished my two day requalification at west denton...the trainer, Paul, was amazing! He Made what can be a boring couple days, fun and educational. Great bloke.

I had to make a call to 999 on Wednesday the 27th of June 2018 after finding my 10 yr old brother unresponsive and not breathing. He was then taken into hospital. Luckily, he is now back home and making progress in his recovery. I have to say the call handler, clinician and the 3 paramedics who attended my house were absolutely phenomenal and I can't thank them enough. I never managed to get any of their names but we have had the same crew out to us in the past. Everyone's hard work, expertise and dedication at NEAS certainly doesn't go unnoticed!



I would also like to wish the NHS a Happy 70th Birthday! ���

I had to call an ambulance following a collapse at work with a severe back injury on Monday 2nd July 18.

I have to say the two crew members were outstanding and I can’t thank them enough. I managed to get one name Liam Roebuck but unfortunately never managed to get his crew mates name. I would like to personally thank the guys for being so caring and getting me up off the floor with minimal pain and would also like to ask Neas to thank them on my behalf for their hard work and dedication to the service. These two fellas set the bar for what you should expect in times of an emergency.



Shame the same can’t be said for A&E at Durham hospital as I was treat like an animal.

I cannot thank the North East Ambulance service enough for their response, help and support after having to ring 999 last night. I had lost control of my body and was terrified. They were simply amazing- they were calm, controlled and listened and explained everything. This allowed me to calm eventually, breath properly and regain control of my body, shakes, spasms and speach. Thank you crew 6803 thank you so much ���

I can not praise enough the crew were quickly on scene after a 999 call to attend to my Father in Law this morning. They were so caring, professional and efficient and as it was a blue light job to Dryburn, the driver got him there very quickly and safely, despite all the bad weather and snow.

I know the NE Ambulance Service gets some bad press, but credit where credit is due and this crew certainly deserve it.

Absolutely fantastic service from NEAS for my elderly mother in law today. Arrived within 5 minutes, assessed her, took her to hospital and kept the family calm at all times. I'll be emailing and hope the staff get the recognition they deserve from their bosses.