Gordale Garden Centre

Come along to our Halloween tables where you can carve your very own pumpkin. You can take home your masterpiece and leave the mess behind!
No need to book, just turn up – 10am – 5pm (Mon-Sat) 11am – 5pm (Sunday)
... £5 per child
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Join us, if you dare, at our ghoulishly-good Halloween Grotto. Enter, at your own risk, and explore the spook-tacular delights, be prepared for a fright!
No need to book, just turn up – 10am – 5pm (Mon-Sat) 11am – 5pm (Sunday)
... £5 per child
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Join us for ghostly goings-on at our freakishly fantastic, Halloween Fun Night for Kids. Keep your wits about you and enjoy loads of creepy fun and freaky frolics. Get spooked out with super-scary entertainment; from Halloween puppets and fun-crafts to stories and snacks.
Activities include; • Spook-tastic Puppet Show • Fright-full Pumpkin Carving... • Haunted House Grotto • Fang-tastic Picnic-style Box Meal • Boo-tiful Face-painting • Super-scary Storytime • Ghostly Goodie bag
Tickets £15 per child – we recommend this activity for children aged 3-10 years, although all children attending over 12 months will be required to have a ticket.
Tickets must be booked in advance
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With September days passing us by, now is the perfect time to start planning your spook-tacular Halloween!

Simply stunning Målerås crystal ornaments - handmade in Sweden.

Looking for rolls of turf?
We have a delivery of fresh turf scheduled to arrive in store tomorrow!
What a lovely idea.

Our FREE talks are back for Autumn/Winter.
Learn something new with our expert horticulturist Karen, come along to one of her free talks and demonstrations.
For the full list of Karen's FREE talks please follow this link: http://bit.ly/GordaleFreeTalks
... There's no need to book, simply turn up!
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It's always a good idea to visit our award-winning Garden & Home store in Burton. Prepare for a colourful spring with our 4-acre outdoor plant area or pop in for some homemade deliciousness at our wonderful coffee shop. Click or call 0151 336 2116

Our Bonsai event is in full swing and is the perfect way to brighten up a miserable Sunday afternoon. What a lovely (dry) idea...

We are very sorry for any inconvenience, our website is currently down. We are working very hard to rectify this problem, please bare with us.
If you require any information please do not hesitate to contact us via phone on 0151 336 2116 or via email admin@gordale.co.uk

If you're a lover of new potatoes, now is the perfect time to plant some seed potatoes for a Christmas harvest!
With 5 varieties to choose from, it's easy to grow your own Christmas potatoes... what a lovely idea!

Competition time: we have TWO pairs of tickets to give away for the Parkgate Beer & Gin Festival 2018! Enjoy a fabulous day out at this event hosted by Neston Cricket Club!
To enter into this competition simply like and share this post. The winner will be chosen at random on Thursday 23rd August 2018 at 4pm.
JUST 24 HOURS TO ENTER!
... Terms & Conditions: • Winner will be notified via Facebook direct message • Winner must respond with 24 hours, failure to do so will result in another winner being selected • The decision of Gordale Garden Centre is final • Entering the competition is considered as acceptance of terms and conditions • Prize is as stated, no substitute available
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Join Freckles Parties at our Children's event marquee today for some high energy fun and games!
Tickets have almost sold out for this mornings session, but there's still plenty of availability for this afternoon - so book online to avoid disappointment!
www.gordale.co.uk/whats-on/event/freckles /

It looks like our children's activities are a hit with the grown-ups too! 👏
Thank you for joining us Tina, we are delighted to hear you all had a great time 😀

It's nearly showtime: the Punch and Judy show will begin at 11am & 2pm today!
Just follow this link to purchase your tickets - http://bit.ly/PunchAndJudyAtGordale
**Limited Availability**

Happy Birthday to Gordale!!!
This weekend we are celebrating our 70th birthday - why not join in the fun?

JOIN US FOR OUR ANNUAL 3-DAY BONSAI EVENT Learn about this fascinating art form - it’s easier than you might think.
Saturday 25th - Monday 27th August | 11am - 4pm
... SO HOW DO YOU TURN SOMETHING ORDINARY INTO A BONSAI?
At Gordale, we’re all about ‘know-how’ and during our extended bonsai weekend you can see first hand the riveting process of bonsai artistry. Learn about the techniques of stripping, burning and bending that are used to turn ordinary trees into these exquisite, extraordinary miniature specimens.
PLUS Bonsai Health Checker Clinic
One-to-one troubleshooting assistance from our experts. You can even bring in your own bonsai for a health check.
Starter Bonsai
Impressive displays of bonsai for sale, including starter trees, should you fancy taking up bonsai as a hobby.
Bonsai Display
You’ll find a large and varied selection of bonsai on show to admire and/or buy.
See More

We're buzzing around preparing our children's events marquee for todays buzz-tastic activity...
BEE CREATIVE - Decorate your own bee themed pot, make a bee-utiful bee headband to wear, and sample some delicious honey.
Tickets available for this afternoons session, please book online - http://www.gordale.co.uk/whats-on/event/b ee-creative/

What fantastic service. We live in Shropshire but had visited the centre with family who lived nearby. We bought some patio furniture and arranged for delivery. What we didn’t expect was that the owner, his wife and 94 year old mother would deliver it. Hats off to such service.

We actually came to gordale grotto after a bad experience at another grotto (in which we did not end up seeing santa). Very short notice...I rang up gordale and managed to book a slot over the phone as I had just missed the 1.30pm cut off. We were told to go to customer services to collect our booking slots on arrival. When we did we were escorted to the grotto to ensure our names had been added to list which they had. There were only a couple of children in front of us which left us plenty of time to take photos in the sleigh and admire the lovely grotto! The staff were lovely and played their characters very well! The elves were particularly fun and paid lots of attention to our boys (aged 3 and 4). Santa was fab an spent time talking to them while another elf was helping us to take photos and getting involved in the conversations! I hope the charity raises lots of money! Well done for a great grotto. Cheap prices, great gifts, 10 min wait, fun interaction and beautiful authentic grotto!! Loved it.

Just taken our little girl (who is 3 years old) to see Santa for the very first time and just wanted to say well done to all the staff it was such a lovely experience!!! The staff were all great and kept us informed as to how long we had to wait (there was a bit of queue but that is to be expected the big man is very popular!!!) The elves were lovely and gave our little girl, who is very shy, lots of praise when she chatted to Santa. Santa was fabulous, very authentic, such a lovely manner with our little girl and she left delighted with him and her lovely gift. Well done Gordale and thank you for making our little ones first visit to Santa so magical.

I think I could of spent the day there and not seen it all. Biggest Garden Centre I have ever seen. Will go again when in the area and get to see more. Looking forward to trying my Lime Curd.

Great place to look around, lots of fresh plants and veg.

Finished off with a sit down in the cafe, lovely sunny morning.

Great place to go on a Saturday morning 👨🏼‍🌾

Gordale has some of the best events and the most beautiful healthy plants. And over the years it has got a wider variety of other products. The cafe is also really nice and reasonably priced lovely couple of hours out for all the family

Friends Club is great and the offers are good but the restaurant offers aren’t too helpful as I visit on my own. February 2018 offer is buy one panini get one free. Why not half price for one panini for a Friends club member on their own?

Great staff there too.

Excellent customer service! Special shout out to the gentleman who helped me with a problem I had with a patio gas canister. He was so friendly and eager to help. We will be regular customers from now on.

Brilliant...took my little girl to see Santa, he was amazing, she sat on his knee and told him what she wanted. He was really patient and lovely. The grotto was so pretty from the start to the end. And of course she loves her gift...a cute little teddy bear.

Lovely afternoon out and great cafe, lots and lots to peruse from ornaments to cloths to furniture to indeed everything you could want for your garden

Great. Just don’t go with a terrible hangover and two women who like to dawdle around at the pace of two sloths, discussing how nice everything is. Also, last time I went to visit Santa at a less opulent establishment, I swear he was drunk. So this year, meeting a Santa who I swear might actually be the real Santa was a fantastic bonus.

May I suggest that you develop an area to leave sleep deprived, miserable partners until they can be retrieved and hence spared the experience of deciding on the correct size and flourish of a myriad of Poinsettia plants.

Thanks.

Although this ia no longer our local garden centre we bisit quite often on our to Southport from North Wales! The plants here are always fresh and look amazing we hardly ever call without buying some plant/s or another! The scones in the cafe are huge and delicious but breakfast dissapointing as toast is an extra on top( not a cheap extra either)

The cost of a bottle of water in the cafe is disgusting...£1.50 for 270ml.... that makes it £5.55 pet litre. Petrol only costs £1.27 pet litre. DISGUSTING

I've seen it grow over the years from a few glass houses selling plants to a department store where you can buy clothes, ornaments, kitchen equipment and plants. Sadly the majority of items are now overpriced - e.g. the Weber BBQs are at least £50 less elsewhere - so its more of a place to look around than a place to buy. The coffee shop is ok but again its expensive especially for what you get. Most places offer you tea in a pot or at least an individually wrapped tea bag but on my last visit they were loose bags in a bowl, not great when being charged £2 a cup. Shame.

Took my 9 yr old granddaughter to the carving a pumpkin at the garden centre. We asked a member of staff where this was held & although she gave us directions, she didn’t say we had to pay at reception before hand. Maybe all staff should be made aware of this. So we were sent back to the front entrance.

There are members of staff who explain how to crave the pumpkin, then they walk away. Your children are encouraged to use the little sharp knives and I was really concerned as the knife kept slipping (accident waiting to happen). Also the knives are left in a bowl on the table, young children are walking around as their parents are making the pumpkins with their other children (anyone of these children could grab hold of one). Just felt there wasn’t enough health & safety thought through with this activity.

Although I was helping my granddaughter with her pumpkin, I noticed there was only one member of staff supervising the activity as the other one was supervising the grotto. Value for money NO, I wish I had bought a pumpkin at the local shop (£1.50) & carved it at home.

So travelled with my 3 grandchildren ages 6/3 and 2 to suprise them at santas grotto as we approach I said millie what does that say' she reads santas grotto this way so she tells the little ones there all excited theres no one there except a elf lady and says have you got tickets now it doesnt suggest tickets are needed so they ruin 3 little childrens time what santa turns 3 kids away and especially having no one waiting I thought that was terrible in the end we went to the one in ellesmere port by the harvester they fed the reindeers had rides watched a elf show which was great and then saw santa it saved the day no thanks to gordale garden centre

Review regarding the santa grotto not the garden centre—-An hour to wait for pre-booked slot with kids all increasingly twitchy sucking the joy and magic out of what should have been a special time and no way is it worth £6.50 a head.

No signs informing customers that dogs are not welcome. Extremely rude and aggressive staff insisting the dog was carried or put in a trolley. Had every intention of spending quite a large amount of money so their over zealous staff lost some major sales. One member of staff stated ‘ put what you like on any review - we don’t care!’

Im so angry at the person playing Father Christmas. He beard wasn't on right, he kept calling my daughter who's name is Talitha, Lisa. My girls picked up on everything wrong, and he got her age wrong with the gift. Father Christmas is suppose to be magical for children. His acting was appalling. The set up and surrounding was lovely, but was completely ruined by Father Christmas. Its hard enough to keep childrens belief in Santa these days when children are growing up too fast. We were really hoping for one more year with out 8 year old, but even our 6 year old was left unsure after that. We purposely only take them to see Santa once, so they don't pick up on different looks and same questions been asked. But honestly I'm so dissapointed, and so gutted for my girls. I never write bad reviews, i just don't comment, but i felt i had to today, as our build up to Christmas and visiting santa was ruined.

What fantastic service. We live in Shropshire but had visited the centre with family who lived nearby. We bought some patio furniture and arranged for delivery. What we didn’t expect was that the owner, his wife and 94 year old mother would deliver it. Hats off to such service.

We actually came to gordale grotto after a bad experience at another grotto (in which we did not end up seeing santa). Very short notice...I rang up gordale and managed to book a slot over the phone as I had just missed the 1.30pm cut off. We were told to go to customer services to collect our booking slots on arrival. When we did we were escorted to the grotto to ensure our names had been added to list which they had. There were only a couple of children in front of us which left us plenty of time to take photos in the sleigh and admire the lovely grotto! The staff were lovely and played their characters very well! The elves were particularly fun and paid lots of attention to our boys (aged 3 and 4). Santa was fab an spent time talking to them while another elf was helping us to take photos and getting involved in the conversations! I hope the charity raises lots of money! Well done for a great grotto. Cheap prices, great gifts, 10 min wait, fun interaction and beautiful authentic grotto!! Loved it.

Just taken our little girl (who is 3 years old) to see Santa for the very first time and just wanted to say well done to all the staff it was such a lovely experience!!! The staff were all great and kept us informed as to how long we had to wait (there was a bit of queue but that is to be expected the big man is very popular!!!) The elves were lovely and gave our little girl, who is very shy, lots of praise when she chatted to Santa. Santa was fabulous, very authentic, such a lovely manner with our little girl and she left delighted with him and her lovely gift. Well done Gordale and thank you for making our little ones first visit to Santa so magical.

I think I could of spent the day there and not seen it all. Biggest Garden Centre I have ever seen. Will go again when in the area and get to see more. Looking forward to trying my Lime Curd.

Great place to look around, lots of fresh plants and veg.

Finished off with a sit down in the cafe, lovely sunny morning.

Great place to go on a Saturday morning 👨🏼‍🌾

Gordale has some of the best events and the most beautiful healthy plants. And over the years it has got a wider variety of other products. The cafe is also really nice and reasonably priced lovely couple of hours out for all the family

Friends Club is great and the offers are good but the restaurant offers aren’t too helpful as I visit on my own. February 2018 offer is buy one panini get one free. Why not half price for one panini for a Friends club member on their own?

Great staff there too.

Excellent customer service! Special shout out to the gentleman who helped me with a problem I had with a patio gas canister. He was so friendly and eager to help. We will be regular customers from now on.

Brilliant...took my little girl to see Santa, he was amazing, she sat on his knee and told him what she wanted. He was really patient and lovely. The grotto was so pretty from the start to the end. And of course she loves her gift...a cute little teddy bear.

Lovely afternoon out and great cafe, lots and lots to peruse from ornaments to cloths to furniture to indeed everything you could want for your garden

Great. Just don’t go with a terrible hangover and two women who like to dawdle around at the pace of two sloths, discussing how nice everything is. Also, last time I went to visit Santa at a less opulent establishment, I swear he was drunk. So this year, meeting a Santa who I swear might actually be the real Santa was a fantastic bonus.

May I suggest that you develop an area to leave sleep deprived, miserable partners until they can be retrieved and hence spared the experience of deciding on the correct size and flourish of a myriad of Poinsettia plants.

Thanks.

Although this ia no longer our local garden centre we bisit quite often on our to Southport from North Wales! The plants here are always fresh and look amazing we hardly ever call without buying some plant/s or another! The scones in the cafe are huge and delicious but breakfast dissapointing as toast is an extra on top( not a cheap extra either)

The cost of a bottle of water in the cafe is disgusting...£1.50 for 270ml.... that makes it £5.55 pet litre. Petrol only costs £1.27 pet litre. DISGUSTING

I've seen it grow over the years from a few glass houses selling plants to a department store where you can buy clothes, ornaments, kitchen equipment and plants. Sadly the majority of items are now overpriced - e.g. the Weber BBQs are at least £50 less elsewhere - so its more of a place to look around than a place to buy. The coffee shop is ok but again its expensive especially for what you get. Most places offer you tea in a pot or at least an individually wrapped tea bag but on my last visit they were loose bags in a bowl, not great when being charged £2 a cup. Shame.

Took my 9 yr old granddaughter to the carving a pumpkin at the garden centre. We asked a member of staff where this was held & although she gave us directions, she didn’t say we had to pay at reception before hand. Maybe all staff should be made aware of this. So we were sent back to the front entrance.

There are members of staff who explain how to crave the pumpkin, then they walk away. Your children are encouraged to use the little sharp knives and I was really concerned as the knife kept slipping (accident waiting to happen). Also the knives are left in a bowl on the table, young children are walking around as their parents are making the pumpkins with their other children (anyone of these children could grab hold of one). Just felt there wasn’t enough health & safety thought through with this activity.

Although I was helping my granddaughter with her pumpkin, I noticed there was only one member of staff supervising the activity as the other one was supervising the grotto. Value for money NO, I wish I had bought a pumpkin at the local shop (£1.50) & carved it at home.

So travelled with my 3 grandchildren ages 6/3 and 2 to suprise them at santas grotto as we approach I said millie what does that say' she reads santas grotto this way so she tells the little ones there all excited theres no one there except a elf lady and says have you got tickets now it doesnt suggest tickets are needed so they ruin 3 little childrens time what santa turns 3 kids away and especially having no one waiting I thought that was terrible in the end we went to the one in ellesmere port by the harvester they fed the reindeers had rides watched a elf show which was great and then saw santa it saved the day no thanks to gordale garden centre

Review regarding the santa grotto not the garden centre—-An hour to wait for pre-booked slot with kids all increasingly twitchy sucking the joy and magic out of what should have been a special time and no way is it worth £6.50 a head.

No signs informing customers that dogs are not welcome. Extremely rude and aggressive staff insisting the dog was carried or put in a trolley. Had every intention of spending quite a large amount of money so their over zealous staff lost some major sales. One member of staff stated ‘ put what you like on any review - we don’t care!’

Im so angry at the person playing Father Christmas. He beard wasn't on right, he kept calling my daughter who's name is Talitha, Lisa. My girls picked up on everything wrong, and he got her age wrong with the gift. Father Christmas is suppose to be magical for children. His acting was appalling. The set up and surrounding was lovely, but was completely ruined by Father Christmas. Its hard enough to keep childrens belief in Santa these days when children are growing up too fast. We were really hoping for one more year with out 8 year old, but even our 6 year old was left unsure after that. We purposely only take them to see Santa once, so they don't pick up on different looks and same questions been asked. But honestly I'm so dissapointed, and so gutted for my girls. I never write bad reviews, i just don't comment, but i felt i had to today, as our build up to Christmas and visiting santa was ruined.

What fantastic service. We live in Shropshire but had visited the centre with family who lived nearby. We bought some patio furniture and arranged for delivery. What we didn’t expect was that the owner, his wife and 94 year old mother would deliver it. Hats off to such service.

We actually came to gordale grotto after a bad experience at another grotto (in which we did not end up seeing santa). Very short notice...I rang up gordale and managed to book a slot over the phone as I had just missed the 1.30pm cut off. We were told to go to customer services to collect our booking slots on arrival. When we did we were escorted to the grotto to ensure our names had been added to list which they had. There were only a couple of children in front of us which left us plenty of time to take photos in the sleigh and admire the lovely grotto! The staff were lovely and played their characters very well! The elves were particularly fun and paid lots of attention to our boys (aged 3 and 4). Santa was fab an spent time talking to them while another elf was helping us to take photos and getting involved in the conversations! I hope the charity raises lots of money! Well done for a great grotto. Cheap prices, great gifts, 10 min wait, fun interaction and beautiful authentic grotto!! Loved it.

Just taken our little girl (who is 3 years old) to see Santa for the very first time and just wanted to say well done to all the staff it was such a lovely experience!!! The staff were all great and kept us informed as to how long we had to wait (there was a bit of queue but that is to be expected the big man is very popular!!!) The elves were lovely and gave our little girl, who is very shy, lots of praise when she chatted to Santa. Santa was fabulous, very authentic, such a lovely manner with our little girl and she left delighted with him and her lovely gift. Well done Gordale and thank you for making our little ones first visit to Santa so magical.

I think I could of spent the day there and not seen it all. Biggest Garden Centre I have ever seen. Will go again when in the area and get to see more. Looking forward to trying my Lime Curd.

Great place to look around, lots of fresh plants and veg.

Finished off with a sit down in the cafe, lovely sunny morning.

Great place to go on a Saturday morning 👨🏼‍🌾

Gordale has some of the best events and the most beautiful healthy plants. And over the years it has got a wider variety of other products. The cafe is also really nice and reasonably priced lovely couple of hours out for all the family

Friends Club is great and the offers are good but the restaurant offers aren’t too helpful as I visit on my own. February 2018 offer is buy one panini get one free. Why not half price for one panini for a Friends club member on their own?

Great staff there too.

Excellent customer service! Special shout out to the gentleman who helped me with a problem I had with a patio gas canister. He was so friendly and eager to help. We will be regular customers from now on.

Brilliant...took my little girl to see Santa, he was amazing, she sat on his knee and told him what she wanted. He was really patient and lovely. The grotto was so pretty from the start to the end. And of course she loves her gift...a cute little teddy bear.

Lovely afternoon out and great cafe, lots and lots to peruse from ornaments to cloths to furniture to indeed everything you could want for your garden

Great. Just don’t go with a terrible hangover and two women who like to dawdle around at the pace of two sloths, discussing how nice everything is. Also, last time I went to visit Santa at a less opulent establishment, I swear he was drunk. So this year, meeting a Santa who I swear might actually be the real Santa was a fantastic bonus.

May I suggest that you develop an area to leave sleep deprived, miserable partners until they can be retrieved and hence spared the experience of deciding on the correct size and flourish of a myriad of Poinsettia plants.

Thanks.

Although this ia no longer our local garden centre we bisit quite often on our to Southport from North Wales! The plants here are always fresh and look amazing we hardly ever call without buying some plant/s or another! The scones in the cafe are huge and delicious but breakfast dissapointing as toast is an extra on top( not a cheap extra either)

The cost of a bottle of water in the cafe is disgusting...£1.50 for 270ml.... that makes it £5.55 pet litre. Petrol only costs £1.27 pet litre. DISGUSTING

I've seen it grow over the years from a few glass houses selling plants to a department store where you can buy clothes, ornaments, kitchen equipment and plants. Sadly the majority of items are now overpriced - e.g. the Weber BBQs are at least £50 less elsewhere - so its more of a place to look around than a place to buy. The coffee shop is ok but again its expensive especially for what you get. Most places offer you tea in a pot or at least an individually wrapped tea bag but on my last visit they were loose bags in a bowl, not great when being charged £2 a cup. Shame.

Took my 9 yr old granddaughter to the carving a pumpkin at the garden centre. We asked a member of staff where this was held & although she gave us directions, she didn’t say we had to pay at reception before hand. Maybe all staff should be made aware of this. So we were sent back to the front entrance.

There are members of staff who explain how to crave the pumpkin, then they walk away. Your children are encouraged to use the little sharp knives and I was really concerned as the knife kept slipping (accident waiting to happen). Also the knives are left in a bowl on the table, young children are walking around as their parents are making the pumpkins with their other children (anyone of these children could grab hold of one). Just felt there wasn’t enough health & safety thought through with this activity.

Although I was helping my granddaughter with her pumpkin, I noticed there was only one member of staff supervising the activity as the other one was supervising the grotto. Value for money NO, I wish I had bought a pumpkin at the local shop (£1.50) & carved it at home.

So travelled with my 3 grandchildren ages 6/3 and 2 to suprise them at santas grotto as we approach I said millie what does that say' she reads santas grotto this way so she tells the little ones there all excited theres no one there except a elf lady and says have you got tickets now it doesnt suggest tickets are needed so they ruin 3 little childrens time what santa turns 3 kids away and especially having no one waiting I thought that was terrible in the end we went to the one in ellesmere port by the harvester they fed the reindeers had rides watched a elf show which was great and then saw santa it saved the day no thanks to gordale garden centre

Review regarding the santa grotto not the garden centre—-An hour to wait for pre-booked slot with kids all increasingly twitchy sucking the joy and magic out of what should have been a special time and no way is it worth £6.50 a head.

No signs informing customers that dogs are not welcome. Extremely rude and aggressive staff insisting the dog was carried or put in a trolley. Had every intention of spending quite a large amount of money so their over zealous staff lost some major sales. One member of staff stated ‘ put what you like on any review - we don’t care!’

Im so angry at the person playing Father Christmas. He beard wasn't on right, he kept calling my daughter who's name is Talitha, Lisa. My girls picked up on everything wrong, and he got her age wrong with the gift. Father Christmas is suppose to be magical for children. His acting was appalling. The set up and surrounding was lovely, but was completely ruined by Father Christmas. Its hard enough to keep childrens belief in Santa these days when children are growing up too fast. We were really hoping for one more year with out 8 year old, but even our 6 year old was left unsure after that. We purposely only take them to see Santa once, so they don't pick up on different looks and same questions been asked. But honestly I'm so dissapointed, and so gutted for my girls. I never write bad reviews, i just don't comment, but i felt i had to today, as our build up to Christmas and visiting santa was ruined.

What fantastic service. We live in Shropshire but had visited the centre with family who lived nearby. We bought some patio furniture and arranged for delivery. What we didn’t expect was that the owner, his wife and 94 year old mother would deliver it. Hats off to such service.

We actually came to gordale grotto after a bad experience at another grotto (in which we did not end up seeing santa). Very short notice...I rang up gordale and managed to book a slot over the phone as I had just missed the 1.30pm cut off. We were told to go to customer services to collect our booking slots on arrival. When we did we were escorted to the grotto to ensure our names had been added to list which they had. There were only a couple of children in front of us which left us plenty of time to take photos in the sleigh and admire the lovely grotto! The staff were lovely and played their characters very well! The elves were particularly fun and paid lots of attention to our boys (aged 3 and 4). Santa was fab an spent time talking to them while another elf was helping us to take photos and getting involved in the conversations! I hope the charity raises lots of money! Well done for a great grotto. Cheap prices, great gifts, 10 min wait, fun interaction and beautiful authentic grotto!! Loved it.

Just taken our little girl (who is 3 years old) to see Santa for the very first time and just wanted to say well done to all the staff it was such a lovely experience!!! The staff were all great and kept us informed as to how long we had to wait (there was a bit of queue but that is to be expected the big man is very popular!!!) The elves were lovely and gave our little girl, who is very shy, lots of praise when she chatted to Santa. Santa was fabulous, very authentic, such a lovely manner with our little girl and she left delighted with him and her lovely gift. Well done Gordale and thank you for making our little ones first visit to Santa so magical.

I think I could of spent the day there and not seen it all. Biggest Garden Centre I have ever seen. Will go again when in the area and get to see more. Looking forward to trying my Lime Curd.

Great place to look around, lots of fresh plants and veg.

Finished off with a sit down in the cafe, lovely sunny morning.

Great place to go on a Saturday morning 👨🏼‍🌾

Gordale has some of the best events and the most beautiful healthy plants. And over the years it has got a wider variety of other products. The cafe is also really nice and reasonably priced lovely couple of hours out for all the family

Friends Club is great and the offers are good but the restaurant offers aren’t too helpful as I visit on my own. February 2018 offer is buy one panini get one free. Why not half price for one panini for a Friends club member on their own?

Great staff there too.

Excellent customer service! Special shout out to the gentleman who helped me with a problem I had with a patio gas canister. He was so friendly and eager to help. We will be regular customers from now on.

Brilliant...took my little girl to see Santa, he was amazing, she sat on his knee and told him what she wanted. He was really patient and lovely. The grotto was so pretty from the start to the end. And of course she loves her gift...a cute little teddy bear.

Lovely afternoon out and great cafe, lots and lots to peruse from ornaments to cloths to furniture to indeed everything you could want for your garden

Great. Just don’t go with a terrible hangover and two women who like to dawdle around at the pace of two sloths, discussing how nice everything is. Also, last time I went to visit Santa at a less opulent establishment, I swear he was drunk. So this year, meeting a Santa who I swear might actually be the real Santa was a fantastic bonus.

May I suggest that you develop an area to leave sleep deprived, miserable partners until they can be retrieved and hence spared the experience of deciding on the correct size and flourish of a myriad of Poinsettia plants.

Thanks.

Although this ia no longer our local garden centre we bisit quite often on our to Southport from North Wales! The plants here are always fresh and look amazing we hardly ever call without buying some plant/s or another! The scones in the cafe are huge and delicious but breakfast dissapointing as toast is an extra on top( not a cheap extra either)

The cost of a bottle of water in the cafe is disgusting...£1.50 for 270ml.... that makes it £5.55 pet litre. Petrol only costs £1.27 pet litre. DISGUSTING

I've seen it grow over the years from a few glass houses selling plants to a department store where you can buy clothes, ornaments, kitchen equipment and plants. Sadly the majority of items are now overpriced - e.g. the Weber BBQs are at least £50 less elsewhere - so its more of a place to look around than a place to buy. The coffee shop is ok but again its expensive especially for what you get. Most places offer you tea in a pot or at least an individually wrapped tea bag but on my last visit they were loose bags in a bowl, not great when being charged £2 a cup. Shame.

Took my 9 yr old granddaughter to the carving a pumpkin at the garden centre. We asked a member of staff where this was held & although she gave us directions, she didn’t say we had to pay at reception before hand. Maybe all staff should be made aware of this. So we were sent back to the front entrance.

There are members of staff who explain how to crave the pumpkin, then they walk away. Your children are encouraged to use the little sharp knives and I was really concerned as the knife kept slipping (accident waiting to happen). Also the knives are left in a bowl on the table, young children are walking around as their parents are making the pumpkins with their other children (anyone of these children could grab hold of one). Just felt there wasn’t enough health & safety thought through with this activity.

Although I was helping my granddaughter with her pumpkin, I noticed there was only one member of staff supervising the activity as the other one was supervising the grotto. Value for money NO, I wish I had bought a pumpkin at the local shop (£1.50) & carved it at home.

So travelled with my 3 grandchildren ages 6/3 and 2 to suprise them at santas grotto as we approach I said millie what does that say' she reads santas grotto this way so she tells the little ones there all excited theres no one there except a elf lady and says have you got tickets now it doesnt suggest tickets are needed so they ruin 3 little childrens time what santa turns 3 kids away and especially having no one waiting I thought that was terrible in the end we went to the one in ellesmere port by the harvester they fed the reindeers had rides watched a elf show which was great and then saw santa it saved the day no thanks to gordale garden centre

Review regarding the santa grotto not the garden centre—-An hour to wait for pre-booked slot with kids all increasingly twitchy sucking the joy and magic out of what should have been a special time and no way is it worth £6.50 a head.

No signs informing customers that dogs are not welcome. Extremely rude and aggressive staff insisting the dog was carried or put in a trolley. Had every intention of spending quite a large amount of money so their over zealous staff lost some major sales. One member of staff stated ‘ put what you like on any review - we don’t care!’

Im so angry at the person playing Father Christmas. He beard wasn't on right, he kept calling my daughter who's name is Talitha, Lisa. My girls picked up on everything wrong, and he got her age wrong with the gift. Father Christmas is suppose to be magical for children. His acting was appalling. The set up and surrounding was lovely, but was completely ruined by Father Christmas. Its hard enough to keep childrens belief in Santa these days when children are growing up too fast. We were really hoping for one more year with out 8 year old, but even our 6 year old was left unsure after that. We purposely only take them to see Santa once, so they don't pick up on different looks and same questions been asked. But honestly I'm so dissapointed, and so gutted for my girls. I never write bad reviews, i just don't comment, but i felt i had to today, as our build up to Christmas and visiting santa was ruined.