About Hgs Uk
HGS is a world leader in Customer Relationship and Business Process Management. This page is for HGS UK contact centers.
Hgs Uk Description
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, back-office services and digital marketing solutions. By applying analytics, automation, and interaction expertise to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency, and helps retain valuable customers. HGS' expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, and consumer packaged goods industries, as well as the public sector.
HGS operates on a global landscape with over 44, 000 employees in 68 worldwide locations, delivering localized solutions. For the year ended 31st March 2017, HGS had revenues of US $555 million. HGS, part of the multi-billion dollar Hinduja Group, has more than four decades of experience working with some of the world’s most recognized brands.