Macdonald Portal Hotel, Golf & Spa

About Macdonald Portal Hotel, Golf & Spa

Set in beautiful countryside, the luxurious & elegant Macdonald Portal Hotel near Chester provides some of the finest luxury accommodation around.

Macdonald Portal Hotel, Golf & Spa Description

Set in beautiful countryside amidst rolling hills, the luxurious and elegant Macdonald Portal Hotel, Golf & Spa is a one of the finest hotels in Cheshire. Enjoy the views and relax in one of our stunning bedrooms as it becomes your home from home during your stay. Leave the cares of the day behind with a relaxing swim in our pool or a massage from one of our expert therapists, then indulge in a delicious meal in our award winning restaurant. If golf is your game, there are 3 magnificent courses to choose from, with resident pros on hand if you want some tips. Our new conference and banqueting facilities, steeped in natural light and enjoying countryside views, make us the perfect choice for your wedding or conference.

Reviews

User

Christmas Party nights are booking up quickly this year! Call and start planning now to avoid disappointment with our in house Events Executive on 01829 734143 or email specialevents.portal@macdonald-hotel s.co.uk
http://bit.ly/2MUxCkc

User

Millionaires golf without the price tag. 🏌️‍♂️⛳💰
Play in the afternoon this week & weekend at Portal and enjoy quiet fairways at unbelievable prices. Book now from just £14pp.
Click below to find a tee time that suits you!🔽

User

Introducing Matt Galley, our latest member of the leisure team to join us here at Portal.
"As a fully qualified personal trainer I am keen to provide members with in-depth personalised training plans and nutritional advice as well as specialised 1 on 1 sessions. I take great interest in strength training and have experience in competing in power lifting. Asides from the heavy lifting, I pay great attention to detail in technique and restoring movement in joints. If you wish to maximise your training and your membership, don't hesitate to ask!"

User

Here at Macdonald Portal we are feeling very excited about our upcoming Wedding Fayre on the 23rd September! To get you excited too, we are giving one lucky winner the opportunity for two free leisure passes for the day at our hotel. This includes use of the Gym, Swimming pool, Sauna and Steam room (Ice room if your feeling brave.)
Simply Like and share commenting where you and your loved one will be honeymooning! Also be sure to attend our 'One Big Day Event' between 12-4pm.
Good Luck!!!

User

Are you looking for conference space? Look no further! Macdonald Portal hotel can provide for small team or business meetings, to large- scale conferences. For more information please contact are Events Executive on Events Executive on 01829 734143 or email specialevents.portal@macdonald-hotel s.co.uk
http://bit.ly/2NvJyYZ

User

We are very happy to announce that Lisa Marie Griffin is the very lucky winner of our Bridal Fayre competition for an afternoon tea for two. Congratulations Lisa!
To claim your prize please contact our in house wedding team on 01829 734 143.
Sunday 23rd September 2018... Bridal Fayre 12noon - 4pm Free Entry
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User

You are invited to join us at one of our UK Macdonald Hotel Spas for our ELEMIS Christmas gift showcase!
Glass of Prosecco and nibbles on arrival
Presentation from ELEMIS on the NEW Christmas Gifts for 2018
... The chance to purchase gifts with exclusive event offers only available on the day
Free entry into raffle with a chance to win ELEMIS goodies and treatments
£5 ticket to reserve your place Ticket price redeemable against any purchase of two or more ELEMIS Christmas gifts
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User

Interested to know what are facilities are like here at Portal? Don't just take our word for it, click the link below to get a Free Fitness Pass. Enjoy our idyllic swimming pool and newly refurbished gym!
http://www.vitalhealthandwellbeing.co.uk/ …/free-fitness-pa…/

User

Get your party hats on and start planning your Christmas party now!!! Macdonald Portal Hotel has just the space you need to throw the perfect works do. Call and start planning with our in house Events Executive on 01829 734143 or email specialevents.portal@macdonald-hotel s.co.uk
http://bit.ly/2MUxCkc

User

COMPETITION TIME!
Bridal Fayre Sunday 23rd September 12noon - 4pm
Here at Macdonald Portal Hotel all of the fun of planning our wonderful upcoming Bridal Fayre has put us in the generous mood!
... We are giving away a complimentary afternoon tea for two for one lucky person.
To enter simply like our page and comment below as to who the lucky person will be that you will be bringing with you to enjoy the delicious food.
The winner will be announced on Saturday 8th September.
See More

User

Didn’t make the Ryder Cup team? 🏌️‍♂️⛳
Don’t worry, you can still get your golfing fill at Portal this week. Book online from just £14pp!
Click below to find a tee time that suits you!🔽

User

Check out our latest class timetable, all of which are included at no extra cost in our leisure club membership. Join today by calling 01829 734170

User

Get together with friends and family this Christmas period! Enjoy a stay or event with us and catch up over good food, wine and hospitality. For more information contact us on 01829 734143 or email specialevents.portal@macdonald-hotel s.co.uk
http://bit.ly/2LxfbfZ

User

Are you a military golfer that tends to play more in the thick stuff than on the fairway? 🏌️‍♂️🌾
Come and criss cross on one of our impressive courses for your next round and get more value than the straight hitters. Book now from £14pp.
Click below to find a tee time that suits you 🔽

User

Need any help or advice on planning your big day? Come down to our open evening today between 5.30pm - 7.00pm or contact our Events Executive on 01829 734143 or email specialevents.portal@macdonald-hotel s.co.uk

User

We still have availability for our "inclusive" Disco Party Nights at Premier Golf Club. For more information contact us on 0344 879 9082 or email specialevents.portal@macdonald-hotel s.co.uk
http://bit.ly/2LxfbfZ

User

Exceed your expectations by visiting Vital Health and Wellbeing and we’ll help you to become a better you. Try taster sessions & meet the team. Get fit for free this bank holiday. Register online now.

User

Recently engaged and looking for the ideal wedding venue? Then come along to our wedding open evening, Meet with one of our team and start planning your big day!

User

Wow!! What can i say we decided to stay for the new year as we've visited the hotel on a couple of occasions now. The reason we keep coming back is the staff especially Desi on front of reception yesterday she looked after us so well nothing was too much trouble made our new year so a big massive thank you will will be back soon!

User

Spa break away with my friend. Hotel grounds are gorgeous, staff friendly and food was absolutely delicious. Had a facial included with our package which was very nice. Spa facilities were good. All round wonderful break which I would return to and recommend to friends/family

User

Loved our stay everything perfect. All looked brand new. Room lovely. Food very good. But highest compliment goes to the staff who were friendly helpful and very welcoming. If I wanted to be picky swim pool temp was a little cool for me. We will be back x

User

Just had our wedding at the weekend. Perfect day, the staff at thePortal could not have done more to make sure everything went perfectly. Would recommend them to anyone. Thanks to Alison, Liam and Donna, fantastic people.

User

I loved the indulgent spa break, emma does the best massage ever. 3 gorgeous course dinner, cooked breakfast amazing quality and lovely spacious room. I will be back ���

User

I had a voucher for a four ball golf. Easy to book and the staff couldn't have been friendlier or more helpful. The bacon butty and coffee afterwards was great as well. Well done.

One helpful hint: there are 2 courses the championship you start from the main hotel. The premiership you start from the clubhouse which is at the corner with the A49. You can choose which to play.

User

Had a wonderful day at Portal and Tarporley town. Lovely food and very friendly hotel staff. We will be back in the future for another relaxing stay.

User

Had a brilliant experience last night! Had a full body massage by Emma! Which was amazing and then a 2 course meal and overnight stay! Couldn’t fault any of the staff and service and the rooms were lovely also! Would definitely recommend to all my friends and family

User

Had a 2 night relaxing stay with breakfast and dinner. Our son and daughter in law had their wedding reception here last year so we wanted to revisit. We were made to feel very welcome by all the staff, especially Mark & Emma in the restaurant who were so friendly as was all the staff. The breakfast and evening meal were excellent. My wife and I will certainly return again, well done to all �

User

Booked a spa night away, greeted by such a lovely receptionist, customer service on point. Room was nice, very clean so top marks there. Had a meal included and we loved it, soup tasted so fresh, gorgeous mains. Just a shame to see so many staff and so few customers but the restaurant staff were very good. I feel for this hotel though, The spa needs some attention reception wise, was abit of a farse, firstly - we were running late and tried calling 3-4 Times with no answer. When we arrived, no-one on the spa reception I literally had to shout into the messy looking office. a guy that ‘normally works in the gym’ came out and didn’t even give me a robe, I had to ask for it, then didn’t give me slippers so I was walking about bare footed, had to ask for them when I realised everyone else had them. He was nice enough though so wouldn’t want that to be a bad reflection on him but the hotel should have trained spa staff on the spa reception surely ?! Not someone thrown on. This is the first taste of the spa experience and it’s not good to get this part wrong. The rest of the spa was lovely. Could do with a hot tub and it would be perfect. Spa girls were lovely and we enjoyed our treatments. Breakfast ordered to room was missing stuff and late but they soon fixed it and gave us a late checkout. Beautiful surroundings and setting. Can tell hotel is a little dated and would have been amazing in its heyday but still - we had a lovely relaxing time and the best nights sleep I’ve had in ages. ��

User

Booked a spa day and night for myself and my friend arrived early and the receptionist was most help full our room was not available till two but they kept hold of our cases and told us to go for and enjoy the solar facilities as we were booked in for treatment had a lovely time in the spa and the pool area we then when up to check in where once again the staff were amazing and very help full. the room was not spacious and very clean with great bathroom. we went for a walk round which was lovley and the views are great, came back and got ready for out evening meal. Great resteraunt with great staff very friendly would highly recommend this hotel could fault it in anyway.

User

Booked a midweek spa break .room lovely and comfortable the spa was great we had a half hour treatment each then chilled in the pool and saunas.

For our evening meal we went off the a la carte as the choices on the included menu were limited and a bit plain.The food was delicious and the service excellent.

Would definitely come back it was a very relaxing experience and the staff were friendly and helpful

User

We had a wonderful time for my sister and friends birthday. Only problem was the breakfast was cold but they cooked us fresh ones. All the staff are very friendly and helpful and nothing was to much trouble for them.

User

I was part of a group of 8 for our yearly golf trip to try out different golfing locations around the North, my first visit to Portal so on arriving and seeing the Premier Course I was looking forward to getting out on the course, great game with great friends. Back to the hotel, checked into room and down to the bar for a catch up drink, unfortunately this was to spoil the day, I was served firstly by a lovely lady who pulled me a pint of Amstel and a Dry Martini and Lemonade with a splash of lemonade from the pump dispenser charged £9.70, on returning to the bar for a second round and ordering the same, whilst talking to other guests/golfers at the bar drinks were ready I was told £11.30, asking why the price was different was told by I think was the supervisor (I was told this after) that all mixers are served in bottles, I explained what I had on my previous round and she told me that I had been served wrongly, I tried to talk to her calmly and sort out but she started serving someone else and just said I had been served wrongly, by this time I could feel myself getting a little wound up and one of my friends told me just to pay the extra. Overall my over night stay was spoilt slightly by this very rude bar supervisor as I couldn’t fault any other people from all the staff at both golf clubs, the restaurant staff in the evening and breakfast, receptionist and maids were all very helpful and polite, I will return again and hopefully meet these same lovely people, but hope the bar staff can be made aware that mixers are to add to spirits a little splash to taste, not tipped out of a bottle to remove the taste completely.

User

Had a lovely spar day with my sister but within the 1st hour of being here i knocked my toe on a sun lounger by the pool resulting in a broken little toe � the spa lady on reception there was lovely and was so worried about me but i said its just one of those things accidents happen i wasn't going to let this spoil my day i had to leave wearing my sisters flip flops as the shoes i had brought i couldn't get back on with my toe being so swollen and bruised by the end of the day � the cream tea was lovely when we got it it was booked for 4pm but didn't arrive till 4.30 apart from that a lovely day and would go back again �

User

Came here for a relaxing break which me and my boyfriend needed. We booked for bed and breakfast and a 30 minute spa treatment which we upgraded to an hour on arrival. Our room was lovely, just a shame they gave us a room on the floor below reception. The view was just the car park and bushes (room 129), I felt like I had to keep curtains closed the whole time for privacy as people could see into the room. The maid was very helpful when I asked about the hairdryer not working (which it did in the end).



Staff were very friendly! I had my first massage whilst on this break which I really enjoyed. The spa was okay, it does need a jacuzzi. There was a selection of steam and sauna rooms and even an ice room! The shower was lovely in the spa, it’s like one of those rainforest showers. We also had a sandwich and a pint each at the bar, prices are expensive but you get a lot for your money with the food.



Breakfast was very nice and tasty. There was a great selection of hot and cold food.



On our way home after checking out we were talking about rebooking for valentine’s or the beginning of March.



However, as my boyfriend started to wash his car at home, he saw that somebody had tried to steal his wheel trims but failed due to the trims being bolted on and cracked them instead. We are gutted that this has happened as my boyfriend takes pride in his car, he has repainted it himself, making the mirrors and trims a pearly grey. But now he is going to need to buy a new trim and repaint it. This is a big pain as this car was about to be put up for sale. I rang the hotel up to see if they had CCTV, they said they would call back to let me know but I have not heard anything back. After this we will not be rebooking again.



I would recommend for people who have alarmed cars. The over night stay was overall just what we needed.

User

Premier course was in great condition ,club house looks a little tied but all round great day .

User

Booked in by work. Monday to Thursday. Really hot rooms as no air conditioning. Asked for fan but non. Food is really good and staff are friendly. Rooms are spacious and tidy, I can’t imag I’ll be going again.

User

Disappointed with the service in restaurant it’s very slow and you could wait all night for a drink to be offered. Menu very limited. Breakfast was just as bad waited ages for a coffee both mornings and had to chase order for toast as only received one portion when we ordered two.

Spa day was disappointing as two out of the four room where out of order, only the infrared and ice rooms working. Treatments were lovely although rooms had very thin walls and you could hear everything outside them.

Afternoon tea was a disappointment, had tried to tell them a month ago I had allergies but was told I could give them the information on check in which I did. The chef didn’t manage to supply any cakes for my afternoon tea just three deserts that weren’t even great.

Won’t be staying here again

User

Wow!! What can i say we decided to stay for the new year as we've visited the hotel on a couple of occasions now. The reason we keep coming back is the staff especially Desi on front of reception yesterday she looked after us so well nothing was too much trouble made our new year so a big massive thank you will will be back soon!

User

Spa break away with my friend. Hotel grounds are gorgeous, staff friendly and food was absolutely delicious. Had a facial included with our package which was very nice. Spa facilities were good. All round wonderful break which I would return to and recommend to friends/family

User

Loved our stay everything perfect. All looked brand new. Room lovely. Food very good. But highest compliment goes to the staff who were friendly helpful and very welcoming. If I wanted to be picky swim pool temp was a little cool for me. We will be back x

User

Just had our wedding at the weekend. Perfect day, the staff at thePortal could not have done more to make sure everything went perfectly. Would recommend them to anyone. Thanks to Alison, Liam and Donna, fantastic people.

User

I loved the indulgent spa break, emma does the best massage ever. 3 gorgeous course dinner, cooked breakfast amazing quality and lovely spacious room. I will be back ���

User

I had a voucher for a four ball golf. Easy to book and the staff couldn't have been friendlier or more helpful. The bacon butty and coffee afterwards was great as well. Well done.

One helpful hint: there are 2 courses the championship you start from the main hotel. The premiership you start from the clubhouse which is at the corner with the A49. You can choose which to play.

User

Had a wonderful day at Portal and Tarporley town. Lovely food and very friendly hotel staff. We will be back in the future for another relaxing stay.

User

Had a brilliant experience last night! Had a full body massage by Emma! Which was amazing and then a 2 course meal and overnight stay! Couldn’t fault any of the staff and service and the rooms were lovely also! Would definitely recommend to all my friends and family

User

Had a 2 night relaxing stay with breakfast and dinner. Our son and daughter in law had their wedding reception here last year so we wanted to revisit. We were made to feel very welcome by all the staff, especially Mark & Emma in the restaurant who were so friendly as was all the staff. The breakfast and evening meal were excellent. My wife and I will certainly return again, well done to all �

User

Booked a spa night away, greeted by such a lovely receptionist, customer service on point. Room was nice, very clean so top marks there. Had a meal included and we loved it, soup tasted so fresh, gorgeous mains. Just a shame to see so many staff and so few customers but the restaurant staff were very good. I feel for this hotel though, The spa needs some attention reception wise, was abit of a farse, firstly - we were running late and tried calling 3-4 Times with no answer. When we arrived, no-one on the spa reception I literally had to shout into the messy looking office. a guy that ‘normally works in the gym’ came out and didn’t even give me a robe, I had to ask for it, then didn’t give me slippers so I was walking about bare footed, had to ask for them when I realised everyone else had them. He was nice enough though so wouldn’t want that to be a bad reflection on him but the hotel should have trained spa staff on the spa reception surely ?! Not someone thrown on. This is the first taste of the spa experience and it’s not good to get this part wrong. The rest of the spa was lovely. Could do with a hot tub and it would be perfect. Spa girls were lovely and we enjoyed our treatments. Breakfast ordered to room was missing stuff and late but they soon fixed it and gave us a late checkout. Beautiful surroundings and setting. Can tell hotel is a little dated and would have been amazing in its heyday but still - we had a lovely relaxing time and the best nights sleep I’ve had in ages. ��

User

Booked a spa day and night for myself and my friend arrived early and the receptionist was most help full our room was not available till two but they kept hold of our cases and told us to go for and enjoy the solar facilities as we were booked in for treatment had a lovely time in the spa and the pool area we then when up to check in where once again the staff were amazing and very help full. the room was not spacious and very clean with great bathroom. we went for a walk round which was lovley and the views are great, came back and got ready for out evening meal. Great resteraunt with great staff very friendly would highly recommend this hotel could fault it in anyway.

User

Booked a midweek spa break .room lovely and comfortable the spa was great we had a half hour treatment each then chilled in the pool and saunas.

For our evening meal we went off the a la carte as the choices on the included menu were limited and a bit plain.The food was delicious and the service excellent.

Would definitely come back it was a very relaxing experience and the staff were friendly and helpful

User

We had a wonderful time for my sister and friends birthday. Only problem was the breakfast was cold but they cooked us fresh ones. All the staff are very friendly and helpful and nothing was to much trouble for them.

User

I was part of a group of 8 for our yearly golf trip to try out different golfing locations around the North, my first visit to Portal so on arriving and seeing the Premier Course I was looking forward to getting out on the course, great game with great friends. Back to the hotel, checked into room and down to the bar for a catch up drink, unfortunately this was to spoil the day, I was served firstly by a lovely lady who pulled me a pint of Amstel and a Dry Martini and Lemonade with a splash of lemonade from the pump dispenser charged £9.70, on returning to the bar for a second round and ordering the same, whilst talking to other guests/golfers at the bar drinks were ready I was told £11.30, asking why the price was different was told by I think was the supervisor (I was told this after) that all mixers are served in bottles, I explained what I had on my previous round and she told me that I had been served wrongly, I tried to talk to her calmly and sort out but she started serving someone else and just said I had been served wrongly, by this time I could feel myself getting a little wound up and one of my friends told me just to pay the extra. Overall my over night stay was spoilt slightly by this very rude bar supervisor as I couldn’t fault any other people from all the staff at both golf clubs, the restaurant staff in the evening and breakfast, receptionist and maids were all very helpful and polite, I will return again and hopefully meet these same lovely people, but hope the bar staff can be made aware that mixers are to add to spirits a little splash to taste, not tipped out of a bottle to remove the taste completely.

User

Had a lovely spar day with my sister but within the 1st hour of being here i knocked my toe on a sun lounger by the pool resulting in a broken little toe � the spa lady on reception there was lovely and was so worried about me but i said its just one of those things accidents happen i wasn't going to let this spoil my day i had to leave wearing my sisters flip flops as the shoes i had brought i couldn't get back on with my toe being so swollen and bruised by the end of the day � the cream tea was lovely when we got it it was booked for 4pm but didn't arrive till 4.30 apart from that a lovely day and would go back again �

User

Came here for a relaxing break which me and my boyfriend needed. We booked for bed and breakfast and a 30 minute spa treatment which we upgraded to an hour on arrival. Our room was lovely, just a shame they gave us a room on the floor below reception. The view was just the car park and bushes (room 129), I felt like I had to keep curtains closed the whole time for privacy as people could see into the room. The maid was very helpful when I asked about the hairdryer not working (which it did in the end).



Staff were very friendly! I had my first massage whilst on this break which I really enjoyed. The spa was okay, it does need a jacuzzi. There was a selection of steam and sauna rooms and even an ice room! The shower was lovely in the spa, it’s like one of those rainforest showers. We also had a sandwich and a pint each at the bar, prices are expensive but you get a lot for your money with the food.



Breakfast was very nice and tasty. There was a great selection of hot and cold food.



On our way home after checking out we were talking about rebooking for valentine’s or the beginning of March.



However, as my boyfriend started to wash his car at home, he saw that somebody had tried to steal his wheel trims but failed due to the trims being bolted on and cracked them instead. We are gutted that this has happened as my boyfriend takes pride in his car, he has repainted it himself, making the mirrors and trims a pearly grey. But now he is going to need to buy a new trim and repaint it. This is a big pain as this car was about to be put up for sale. I rang the hotel up to see if they had CCTV, they said they would call back to let me know but I have not heard anything back. After this we will not be rebooking again.



I would recommend for people who have alarmed cars. The over night stay was overall just what we needed.

User

Premier course was in great condition ,club house looks a little tied but all round great day .

User

Booked in by work. Monday to Thursday. Really hot rooms as no air conditioning. Asked for fan but non. Food is really good and staff are friendly. Rooms are spacious and tidy, I can’t imag I’ll be going again.

User

Disappointed with the service in restaurant it’s very slow and you could wait all night for a drink to be offered. Menu very limited. Breakfast was just as bad waited ages for a coffee both mornings and had to chase order for toast as only received one portion when we ordered two.

Spa day was disappointing as two out of the four room where out of order, only the infrared and ice rooms working. Treatments were lovely although rooms had very thin walls and you could hear everything outside them.

Afternoon tea was a disappointment, had tried to tell them a month ago I had allergies but was told I could give them the information on check in which I did. The chef didn’t manage to supply any cakes for my afternoon tea just three deserts that weren’t even great.

Won’t be staying here again

More about Macdonald Portal Hotel, Golf & Spa

Macdonald Portal Hotel, Golf & Spa is located at Cobblers Cross Lane, CW6 0DJ Tarporley, Cheshire
0844 879 9082
http://www.macdonaldhotels.co.uk/theportal