Vanilla Tramp

BEFORE AND AFTER ALERT!!⚠️⚠️ This one spent a few hours with Lilly and walked out with a whole new look! ❤️😍❤️👌🏼❤️ #colourchange #lifechanges #winningatlife @vanillatrampdidsbury

By far our FAVE blue of #summer2018 We had a sneak peak at the new @cndshellac autumn collection and there is a new blue that we can’t wait to get our hands on! #watchthisspace #autumniscoming

We are currently experiencing problems with our phone line. Please book online at www.vanillatramp.com We apologise for any inconvenience this may cause. 😞

A gorgeous #balayage colour, finished beautifully with #bobblewaves @vanillatrampdidsbury #westdidsbury

A beautiful golden colour from our #cndvinylux collection #manicure #livingherbestlife

A cheeky little Tuesday Vinylux manicure.. 💅 #whynot

A fresh #balayage by our amazing colourist Chloe. Not only does Chloe specialise in Balayage, she is amazing at cutting & styling hair too. #hair #didsbury

BEFORE AND AFTER ALERT!!! ⚠️⚠️ What a transformation by Katie today 🙌 #hairtransformation #colourchange #didsbury

When Lilly introduced #bobblewaves into the salon little did she know that they would become one of the most sought after services of 2018. .. and here’s why!

Ever wondered how to book an appointment online? Watch this clip to find out how ..
Love Lilly & the team x https://youtu.be/kmaJIz_eJEs

Everyone be like “summer is amazing, we hope it never ends” While we’re over here Googling pink trees like “is it nearly Christmas yet?” 🤩

So today we crowned our winner of
‘The Most 5* Star Reviewed employee Throughout The Month Of June’
..to our absolute delight we are proud to announce that with a grand total 64 five Star reviews last month, ... our Adele received a whopping 24 of these especially for her.
W E L L. D O N E. D E L L Y. 🤸🏼‍♂️🥇🎉
We want to say a massive thank you to every one of you that took the time to review us last month. Not only does it help us to build on our sparkly reputation, it really does mean so much to your stylist/technician.
Lots of love, laughter, glitter and all things fluffy - Lilly and the girls xxxx
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These nails are just perfection 👌🏼 done by Adele. Can’t beat a beautiful red ❤️#rednails #shellac #classicnails

We love this subtle honey #balayage with a fresh cut and style 🍯❤️ #naturalbalayage #waveyhair

We love a good nude shade. Classic, subtle and stylish. #shellacnails #nudenails

Can’t go wrong with a lovely classic red colour ❤️. #rednails #classicnails #stylishnails

Fresh cut and style for this amazing client. Did you know we have an amazing offer for £25 wash,cut and style on Tuesdays and Wednesdays #vanillatramp #newhaircut #bobblewaves

The girls are lovely in here. Very professional and hard working. Been going to this salon for three years whilst living in Didsbury. Moved to Cheadle and still coming back. Lilly does a wonderful job on my hair every time. Can’t say a bad word. Oh and we don’t stop laughing the whole time I’m in there. LOVE Vanilla Tramp ��

Really friendly and did exactly what I asked with my hair! Had my hair done by Chloe and had a great experience, and I generally hate going to the hair dressers! Thanks ladies xx

My Fiancée goes here regularly & says it’s absolutely the best. The staff are incredibly friendly & nothing is too much trouble. They always fit her in, even when they are really busy!

Lovely salon, friendly and talented staff. I go every week for a blow dry and Chloe always does a great job. She also colours and cuts my hair just the way I like it. The other staff and the owner Lily are really really friendly. I always look forward to going. Highly recommend.

Loved my trip to VT. I really trust them with both my cut and colour. I’m not the best at attending a hairdressers regularly so asked for something uplifting but that was low maintenance and now I have a lovely balayage blonde long bob.



The thing I like the most is how comfortable I feel when I’m there, I don’t feel self conscious at all. Thanks ladies for making it such a lovely environment.

Lilly and the team are amazing! Whether having a cut, colour, hair up or a new set of nails you leave feeling fantastic. I can't recommend them enough xxx

Just had my hair and nails done from this place and oh my it is the best place I’ve been to ! The staff are nice and the quality of what they do well I’m overwhelmed; the prices are really reasonable and it’s like being around friends!!

You also get a complimentary glass of alcohol of your choice or tea of course!

Thank you to Kate, Adele and Lily��

I’ve been a client at Vanilla Tramp (and the former salon before the revamp) for over 4 years now. Lilly does my hair and I honestly couldn’t be happier, her cuts are the best! Lilly listens to her clients and makes professional suggestions however always gives you what you’ve asked for. A fabulous friendly team who always deliver a warm welcome. Cheers guys.

I just wanted to thank Vanilla Tramp salon and especially Lilly and Adele who were very welcoming and caring during my first visit. Beautiful décor and a great choice of treatments. With the friendly staff looking after you, it's easy to relax. I will be coming back for more treatments. Nails done, now it's time for a facial. :)

I had an amazing experience at vanilla tramp!They informed me of everything and they were extremely knowledgeable and friendly! Everytime I have walked out the salon I have felt fabulous! I think they are brilliant! xxx

Had an absolutely wonderful wash, olaplex treatment, cut and finish today, the salon was clean, welcoming and very nicely decorated. The cut was brilliant and exactly what I wanted. I have always had long hair and so to get it cut into a long bob was nerve wracking but they’ve done such a great job I only wish I’d done it sooner! Couldn’t have been any better - thank you so so much. I will definitely be back!

Had a cut and colour here and was so happy with it!! Not only are they fantastic at what they do, they’re a lovely, friendly and hilarious bunch too, thanks Lilly xx

First time I have been to the salon and Chloe did a fantastic job on my hair. Really pleased with it and got lots of compliments. Will definitely be back in the future.

Fantastic place. You can tell the owner has put a lot of heart and effort into it and gives that's same hard work to the customers. Keep it up! �

Always love my trips to VT! <3 Hairdressers who actually listen to what style you want, but also use their expertise to politely explain if something might not suit your hair type. Stylish salon, friendly staff and most importantly, wonderful colour & cuts!

The shop is lovely and clean and the staff friendly, but my nails were filed too short (to the point that some hurt) and the three of the gel nails have chipped within 4 days. I contacted the shop who have told me I booked a reduced price deal with an apprentice and it’s part of the risk which is reflected in the price, this wasn’t made clear or even mentioned when I booked, I assumed the offer was a new year / new shop kind of offer. Shame.

I received a promotional email at midday offering a cheaper haircut for £21 if I booked a same day appointment so I booked one for 5.30. On my way I was delayed due to disruptions on the tram. I called to say I was going to be 20 mins late and to ask whether this was too late. I was politely told it was but I could pop in for a dry cut or I could reschedule for another day. The lady even said to me “aw sorry, this isn’t your fault! Just give us a call back when you’re ready to re-book.”

I came away disappointed but fully intending to reschedule. Later that evening I received an email saying I was being charged £35 for missing the appointment. When I called to query this I was told that it was my own fault because I didn’t cancel the appointment within 24 hours. Impossible when I booked it the same day - and I had no intention of cancelling, I couldn’t make it on time due to circumstances out of my control.

When I explained this I was told “we’re a business at the end of the day, people cancel all the time we’re sick of it”. I said I would have come in for the dry cut if someone had explained to me that I would otherwise be charged and was rudely told “before I buy ANYTHING I read the terms and conditions, we just assume our customers do too”.

I was really upset with the way I was being spoken to and felt completely cheated. When I suggested part of running a business is understanding how to balance making money with good customer service, I was told that sometimes they do provide some leeway but that they wouldn’t be giving any to me. I asked why not as this was clearly a situation where it should be allowed and I was bluntly told “bad things happen to people all the time”. At this point I was very teary on the phone as I felt I was being spoken to completely unfairly and when I said I felt justified in a leaving a negative review, she just sounded relieved to have me off the phone.

Good afternoon.

I have watched and read with interest the response to my daughters review of the service she received. I would not ordinarily get involved as Lucie is more than capable of responding to negativity herself. However what I can’t bare to read is the lies. Lucie rang before her allotted time for her £21 appointment to say the tram she was travelling on was delayed beyond her control. She has this telephone call logged in her mobile and I have suggested she screen shots it and posts if nothing else but to prove that the accusations against her are untrue. She actually spoke to a lovely lady at that point who said she couldn’t come later, but she could re book ... not a problem - correct response ... all good. However when Lucie rang to speak to the salon a second time - again the second call logged as well, she was spoken to in an unbelievably arrogant and rude manner. Not only did they speak to her like that they took £35 pounds out of her bank ... £14 more than the original quoted in the e mail she received. I can assure you my daughter is not a brat, far from it, she is a hard working young woman and quite frankly looking at some of the responses on here of name calling and being extremely nasty I’m proud of my daughter and feel sorry for the parents of the other responders who should be ashamed of their swearing and vile name calling and accusations. It really is just not the way a business should respond and yes I know how a business runs, I’ve run a successful business for the last 35 years. The manager should not have allowed this to escalate on her business page and she really should speak to the staff involved in the whole situation. It’s easy to keep your ‘happy’ customers happy .... the hardest part of a business is looking at complaints and responding appropriately. The very fact that the manager ( I believe Lily?) has said that no calls etc were made before appointment time and just didn’t turn up is untrue and can be proved by the mobile log record totally throws all the salons arguments into disrepute.

AVOID THIS PLACE!!!!



This has to be the worst hairdressers I have ever been to! Not only did I receive an unbelievably below standard haircut (uneven and very very poor layers) something you wouldnt expect even from an apprentice. They have ruined the texture of my hair with their colour, absolutely poor quality. I have had my hair tied up ever since my unfortunate experience.

For the money they charge it’s just not worth the risk!



The customer service is poor as they have no remorse for how you are unhappy with what you received, sure they offer you to come back to “fix it” but the damage is so bad I wouldn’t let them touch my hair ever again.



Its very busy so don’t expect a relaxing environment, it’s more like a nursery as there were more kids there than adults on my visit!

The girls are lovely in here. Very professional and hard working. Been going to this salon for three years whilst living in Didsbury. Moved to Cheadle and still coming back. Lilly does a wonderful job on my hair every time. Can’t say a bad word. Oh and we don’t stop laughing the whole time I’m in there. LOVE Vanilla Tramp ��

Really friendly and did exactly what I asked with my hair! Had my hair done by Chloe and had a great experience, and I generally hate going to the hair dressers! Thanks ladies xx

My Fiancée goes here regularly & says it’s absolutely the best. The staff are incredibly friendly & nothing is too much trouble. They always fit her in, even when they are really busy!

Lovely salon, friendly and talented staff. I go every week for a blow dry and Chloe always does a great job. She also colours and cuts my hair just the way I like it. The other staff and the owner Lily are really really friendly. I always look forward to going. Highly recommend.

Loved my trip to VT. I really trust them with both my cut and colour. I’m not the best at attending a hairdressers regularly so asked for something uplifting but that was low maintenance and now I have a lovely balayage blonde long bob.



The thing I like the most is how comfortable I feel when I’m there, I don’t feel self conscious at all. Thanks ladies for making it such a lovely environment.

Lilly and the team are amazing! Whether having a cut, colour, hair up or a new set of nails you leave feeling fantastic. I can't recommend them enough xxx

Just had my hair and nails done from this place and oh my it is the best place I’ve been to ! The staff are nice and the quality of what they do well I’m overwhelmed; the prices are really reasonable and it’s like being around friends!!

You also get a complimentary glass of alcohol of your choice or tea of course!

Thank you to Kate, Adele and Lily��

I’ve been a client at Vanilla Tramp (and the former salon before the revamp) for over 4 years now. Lilly does my hair and I honestly couldn’t be happier, her cuts are the best! Lilly listens to her clients and makes professional suggestions however always gives you what you’ve asked for. A fabulous friendly team who always deliver a warm welcome. Cheers guys.

I just wanted to thank Vanilla Tramp salon and especially Lilly and Adele who were very welcoming and caring during my first visit. Beautiful décor and a great choice of treatments. With the friendly staff looking after you, it's easy to relax. I will be coming back for more treatments. Nails done, now it's time for a facial. :)

I had an amazing experience at vanilla tramp!They informed me of everything and they were extremely knowledgeable and friendly! Everytime I have walked out the salon I have felt fabulous! I think they are brilliant! xxx

Had an absolutely wonderful wash, olaplex treatment, cut and finish today, the salon was clean, welcoming and very nicely decorated. The cut was brilliant and exactly what I wanted. I have always had long hair and so to get it cut into a long bob was nerve wracking but they’ve done such a great job I only wish I’d done it sooner! Couldn’t have been any better - thank you so so much. I will definitely be back!

Had a cut and colour here and was so happy with it!! Not only are they fantastic at what they do, they’re a lovely, friendly and hilarious bunch too, thanks Lilly xx

First time I have been to the salon and Chloe did a fantastic job on my hair. Really pleased with it and got lots of compliments. Will definitely be back in the future.

Fantastic place. You can tell the owner has put a lot of heart and effort into it and gives that's same hard work to the customers. Keep it up! �

Always love my trips to VT! <3 Hairdressers who actually listen to what style you want, but also use their expertise to politely explain if something might not suit your hair type. Stylish salon, friendly staff and most importantly, wonderful colour & cuts!

The shop is lovely and clean and the staff friendly, but my nails were filed too short (to the point that some hurt) and the three of the gel nails have chipped within 4 days. I contacted the shop who have told me I booked a reduced price deal with an apprentice and it’s part of the risk which is reflected in the price, this wasn’t made clear or even mentioned when I booked, I assumed the offer was a new year / new shop kind of offer. Shame.

I received a promotional email at midday offering a cheaper haircut for £21 if I booked a same day appointment so I booked one for 5.30. On my way I was delayed due to disruptions on the tram. I called to say I was going to be 20 mins late and to ask whether this was too late. I was politely told it was but I could pop in for a dry cut or I could reschedule for another day. The lady even said to me “aw sorry, this isn’t your fault! Just give us a call back when you’re ready to re-book.”

I came away disappointed but fully intending to reschedule. Later that evening I received an email saying I was being charged £35 for missing the appointment. When I called to query this I was told that it was my own fault because I didn’t cancel the appointment within 24 hours. Impossible when I booked it the same day - and I had no intention of cancelling, I couldn’t make it on time due to circumstances out of my control.

When I explained this I was told “we’re a business at the end of the day, people cancel all the time we’re sick of it”. I said I would have come in for the dry cut if someone had explained to me that I would otherwise be charged and was rudely told “before I buy ANYTHING I read the terms and conditions, we just assume our customers do too”.

I was really upset with the way I was being spoken to and felt completely cheated. When I suggested part of running a business is understanding how to balance making money with good customer service, I was told that sometimes they do provide some leeway but that they wouldn’t be giving any to me. I asked why not as this was clearly a situation where it should be allowed and I was bluntly told “bad things happen to people all the time”. At this point I was very teary on the phone as I felt I was being spoken to completely unfairly and when I said I felt justified in a leaving a negative review, she just sounded relieved to have me off the phone.

Good afternoon.

I have watched and read with interest the response to my daughters review of the service she received. I would not ordinarily get involved as Lucie is more than capable of responding to negativity herself. However what I can’t bare to read is the lies. Lucie rang before her allotted time for her £21 appointment to say the tram she was travelling on was delayed beyond her control. She has this telephone call logged in her mobile and I have suggested she screen shots it and posts if nothing else but to prove that the accusations against her are untrue. She actually spoke to a lovely lady at that point who said she couldn’t come later, but she could re book ... not a problem - correct response ... all good. However when Lucie rang to speak to the salon a second time - again the second call logged as well, she was spoken to in an unbelievably arrogant and rude manner. Not only did they speak to her like that they took £35 pounds out of her bank ... £14 more than the original quoted in the e mail she received. I can assure you my daughter is not a brat, far from it, she is a hard working young woman and quite frankly looking at some of the responses on here of name calling and being extremely nasty I’m proud of my daughter and feel sorry for the parents of the other responders who should be ashamed of their swearing and vile name calling and accusations. It really is just not the way a business should respond and yes I know how a business runs, I’ve run a successful business for the last 35 years. The manager should not have allowed this to escalate on her business page and she really should speak to the staff involved in the whole situation. It’s easy to keep your ‘happy’ customers happy .... the hardest part of a business is looking at complaints and responding appropriately. The very fact that the manager ( I believe Lily?) has said that no calls etc were made before appointment time and just didn’t turn up is untrue and can be proved by the mobile log record totally throws all the salons arguments into disrepute.

AVOID THIS PLACE!!!!



This has to be the worst hairdressers I have ever been to! Not only did I receive an unbelievably below standard haircut (uneven and very very poor layers) something you wouldnt expect even from an apprentice. They have ruined the texture of my hair with their colour, absolutely poor quality. I have had my hair tied up ever since my unfortunate experience.

For the money they charge it’s just not worth the risk!



The customer service is poor as they have no remorse for how you are unhappy with what you received, sure they offer you to come back to “fix it” but the damage is so bad I wouldn’t let them touch my hair ever again.



Its very busy so don’t expect a relaxing environment, it’s more like a nursery as there were more kids there than adults on my visit!