Velocity Widnes

Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 10:00 - 20:00

About Velocity Widnes

Huge inflatable theme park featuring a drop slide, the UK's largest ball pool, a gladiator arena with podiums to battle from, an inflatable climbing wall and a great area dedicated for toddlers 4 and under.

Reviews

User

šŸ’„COMPETITION TIME EVERYONEšŸ’„ do you want to win a FREE PARTY up to the value of Ā£150.00 simply like comment and share with 5 of your friends to enter We have an exciting new party packages. Our 'Mega Party' has a arrived šŸŽ‰ and to celebrate we're offering the Birthday child to go for free if you book this deal in September.
Call 01514248613 or email parties@velocitygb.com for more information on our amazing deals!
Winner will be announced on Monday 17th sept good luck everyone.

User

šŸŽƒšŸ•øStill looking for something spooky to do this Halloween? Then look no further! We're hosting a petrifying party on the 31st October. The night is sure to be filled with amazing games, cool music, a 2hr bounce session, crazy competitions & lots & lots of fun, laughter and scares! Tickets are on sale now, contact us for further info or to purchase your ticket to this epic event šŸ•øšŸŽƒ

User

Bounce & Eat is back at our Velocity Widnes site. It's a great way to keep the kids active after school and they get fed too! All for just Ā£12. Visit our website Velocitygb.com for further details! #playtime #stayactive #afterschool #playdate #ideasforkids

User

It's the little ones time now that the big kids are back in school. Starting tomorrow our Toddler Time is on every weekday from 10am - 2pm. Come play and have a snack with us for just Ā£6!!
*Please note that 10am -11am is exclusive to age 4 and under.*

User

Don't forget guys... Your Summer passes and our bounce for 2 hours for Ā£12 offer ends tomorrow. Get yourselves down to make the most of the last two days of the Summer holidays šŸ˜šŸ’£

User

We have an exciting new party package for you all. Our amazinggggg 'Mega Party' has arrived šŸŽ‰ and to celebrate we're offering the Birthday child to go for free if you book this deal in September !!! Be quick whilst spaces last, we've already had so many enquiries šŸŒŸšŸ˜
Call 01514248613 or email parties@velocitygb.com for more information on our amazing deals!

User

Our Autism sessions are being held tomorrow at 10am and again on the 13th September at 6pm! Pleade don't be afraid to come and show your face we're a very friendly bunch šŸ˜Š

User

Don't forget! Tomorrow we are holding one of our Autism friendly sessions at 10am šŸ’„Call us to book inšŸ’„Don't forget! Tomorrow we are holding one of our Autism friendly sessions at 10am šŸ’„Call us to book inšŸ’„

User

šŸ’„Make the most of the last of the school holidays - Come and enjoy our bounce for 2 hours for Ā£12 offer at our giant inflatable theme park in Widnes! šŸ™Œ
#offersnottobemissed #weekendvibes #schoolholidays #parentsoffacebook #kidsoffacebook #bounce #inflatablethemepark #burnoffenergy #fundaysout #tellyourfriends

User

Ready, Steady, Slide!... Into a day of fun and staying active with Velocity Widnes šŸ™Œ
#bounce #daysout #fitfun #summerholidays #playdate #schoolsout #bringyourfriends #bruningenergy #laughter #funforallages #ideas #parentsoffacebook #kidsoffacebook #visitus

User

Summer Saleā€¼ļø 50% off all our Summer Passes at Velocity.
Wigan Trampoline Park Summer pass; Was Ā£39.99... Now Ā£19.99
... Widnes Inflatable Park Summer pass; Was Ā£49.99... Now Ā£24.99 (No price changes on off peak summer pass)!
See More

User

šŸ’„Fancy your chances at winning tickets for one of Liverpoolā€™s Best music festivals? šŸ’„ Fusion returns this September, running from the 1st to the 2nd. Theyā€™ve got a star studded line up... with names like Jess Glynne, MNEK, The Vamps, Clean Bandit, David Guetta and many, many more! Itā€™s going to be an amazing weekend and to make things even better were offering you the chance to win a set of two tickets for you and a friend šŸ˜†
To enter all weā€™re asking you guys to do is like an...d share this post captioning it with the #fusion and give our Page a follow... itā€™s that simple! Weā€™ll choose 1 winner at random on Thursday night at 9pm, so get entering nowā€¼ļøā€¼ļø
#competitiontime #winbig
See More

User

Do you have Instagram? āž”ļø Go give us a follow to see all the latest updates and some awesome photos!
We also love seeing all the funny pictures that you guys take when your spending the day with us. So pleaseeeee donā€™t forget to tag us in them on Instagramā€¼ļø Use the tag @velocityleisure or hashtag #velocityleisure

User

šŸ’„ Fancy a fun family day out? A chance to let the kids burn off some of that ā€˜out of schoolā€™ energy? Come visit one of the UKā€™s biggest inflatable theme parksā€¼ļø An awesome place to enjoy the school holidays even when the weathers bad!
#comevisitus #fundayout #schoolholidays #keepingactive #funandfitness #inflatable #bringyourfriends #parentsoffacebook #kidsoffacebook

User

Psssstt!... This pretty rubbish wet weather looks like itā€™s going to last all weekend... Cue the restless children šŸ˜©
BUT donā€™t worry weā€™ve got you covered šŸ’”ā€¼ļø Thereā€™s hours of fun to be had at both our indoor Velocity sites, and with fantastic offers itā€™s really a no brainier for all you demented parents. Get booking into our Widnes inflatable site and Wigan Trampoline Park now so that youā€™re not left stuck in the house šŸ˜† #bequick #lifeline #wetplay #rainydayideas #playdate #bounce #parentsofinstagram #kidsofinstagram #summerholidays #schoolsout #familyfunmonth

User

ā—ļøWeā€™re sorry to say but our Autism and disability friendly session is now fully booked on the 9th August ā—ļø...Not to worry though we still have some availability left on the 30th August šŸ’„ Get booking whilst spaces last. #dontmissout #summerfun #disabilityawareness #familydayout #comejoinus #limitedspaces

User

Weā€™re sliding into the weekend with plenty of fun at Velocity Widnes šŸ˜†šŸ™Œ #summerdeals #familyfun #weekendvibes #kidsdayout #bounce #burningoffenergy

User

Timetable reminderšŸ˜€ Our Autism and Disability friendly session is on tomorrow at 10am. Come and join the relaxed and fun session.
Other dates and times:
... Thursday 30th August 10am to 11am
Please call 0151 424 8613 or visit velocitygb.com/Widnes to book.
See More

User

We had an AMAZING TIME!!!! Got in earlier as it was not busy and it's summer holidays. Me and the kids had a ball. The only thing I will say it you get VERY HOT but that is to be expected with all the bouncing!!! Staff very helpful and friendly, good interaction with kids. Will be coming back.

User

We Come here yesterday to the toddler session for the first time my 19 month old little boy absolutely loved it and so did I. Brilliant for little ones with loads of energy to burn he was all bounced out. Staff very friendly and helpful we will definitely be returning.

User

Just had our 6yr olds party and canā€™t recommend it enough ļæ½ļæ½ kids had a great time. Also very friendly staff and great party food ļæ½ļæ½

User

Iā€™m so impressed with your staff today . My little girl was really scared and was refusing to even get in the ball pool. A young lad (Iā€™m sorry I didnā€™t get his name ) came over playing and had her in fits of laughter . He spent the whole time making her laugh playing peekaboo . Thank you for making baby Margaret so happy . We had a brilliant morning

User

Hired the whole place out for my daughters cheerleading squad. The whole experience was fantastic, staff brilliant from start to finish and 90 very happy cheerleaders after 2 hours of fun. Canā€™t recommend velocity enough.

User

Great place lots of fun to be had by all ages. We stayed for 2hours and that was certainly enough time, kids (9,3,2) were all worn out afterwards! Lots of staff around to help!

User

Great place for children to burn off some excess energy and for adults to enjoy a Latte and a fantastic bacon sandwich. Excellent, friendly staff. Children are supervised on apparatus. The food is really good. Highly recommended.

User

Fantastic place loved how we could join in with the kids they absolutely loved it an can't wait to return, would also like to say a massive thank you to one of the team member's i got his name but can't remember (the ginger lad) my son had a injury to his toe over a week ago an was virtually healed anyhow a older child jumped on it by accident an it started bleeding again, the first aid he gave my son was spot on nothing was to much from reassuring him to giving him massive high fives for being brave an again on the way out ļæ½ļæ½

User

Can highly recommend the birthday party package, the service was fantastic the food was all freshly made and the children thoroughly enjoyed themselves and all stress free for me!! What more can you ask ļæ½

User

Absolutely loved it. As a novelty itā€™s great, but you do find you have done it all after an hour. Staff where brilliant, very friendly, informative, got involved, had a laugh with us. Place is kept immaculately tidy, and safety if given high priority. Equipment was constantly being monitored and and sign of a wet patch, be it sweat, wee, slobber the staff had it wiped dry. We did go during the day so it wasnā€™t very busy, but nice to see they cater for younger children as well as the big kids. Yes adults am talking about you!!



A good trip out and seriously worth the money. Well done velocity. I was a little gutted there where no trampolines but hey, inflation stuff made up for it.

User

my son who has special needs loved it today,the only thing i would suggest to improve is maybe put some booster steps to the steps going up the big slide as some of the littler kids and my son who has weaker muscle tone found it difficult to pull himself up onto them,other than that he really enjoyed it.

User

Went for the 1st time ever yesterday. 2hrs play with 2, 7yr olds. They had a ball and only came back twice the whole sessions. Both cannot wait to go back.

My only negative feedback would be your prices at the cafe. before we even set foot in the play area, I had spent Ā£36 at the till. The mark up prices on food and drink are ridiculous.

User

Had a great time at my son's 8th birthday party here yesterday, I'd go to say this is the best children's party him and his friends have had although they do need to be monitored abit more by staff on there we had one injured and had to go to the emergency dentist after knocking his teeth out wasn't the staffs fault due to rough play but as the parents can't see them we're can't tell them to calm down overall great day and said boy is fine just missing some teeth

User

I arrived here just after 1.30 for the 2 o clock session with my wife and 18 month old son.we checked in very quickly then walked to the lockers,unfortunately there isn't a lot of lockers to begin with,with many of them broken,the rest of them occupied,I was left carrying 3 pairs of shoes and 3 coats.2 o clock came and my wife & son got on the inflatables,finally,10 mins into our session the staff cleaned a table and I left our stuff under it.our next problem was the under 4 area which had quite a few young children inside was consistently being invaded by older kids and even grown men chasing them playing 'tag' or throwing balls (grow up!) The toddler area should really have a member of staff to supervise it as there's a serious accident waiting to happen.all in all the 3 of us did enjoy it and maybe we will return in the future,just hopefully the problems will be rectified by then

User

Fantastic idea and kids loved it however from a safety point of view more staff are needed in the different areas and there should maybe be adult only and family sessions as groups of adults in with children and families with young children was not a good combination. Also no clear control of people entering the inflatable at the right time and only a tannoy telling people to get off. Also more working lockers needed for when parents are there on there own or the whole family is going on.

User

Went yesterday to the new inflatable park. Found the place to be chaotic, too many people for the venue and staff running round with no clue. Sat upstairs in the cafe area to be asked to leave the upstairs as it had been hired out for a private party.... no where to sit and no lockers to put your things. Really disappointed with it considering we payed Ā£17 each for 2 hours. Wonā€™t be coming back anytime soon.

User

Rude staff and had my 7 and 5 year in tears!! Told us my 5 year old could not go in if I didn't go in with her even tho she's been loads of times on her own before because I would not pay for myself to go on they refused us to go in ļæ½ļæ½

User

Hi would just like to let you know how dissatisfied I was after my visit today. First of all I was told I would need to pay to accompany my 2 year old on the inflatable- which is a absolute joke and a money making trick. After finding something in my confirmation email that says adults donā€™t need to pay the manager kindly refunded my Ā£10 but god knows how many other adults have needed to pay to make sure the toddler is safe.

Then I waited over 20 minutes in the queue for a drink to watch the staff make the coffees for the management first. Then the coke machine wasnā€™t set up ready , neither was the coffee machine so staff were running around like mad headless chickens trying to sort it. Surly this all should be sorted and checked before opening? When I finally got my coffee it was ā€œwarmā€ but by this time I wasnā€™t queuing up again for another 20+ mins.

Overall was a terrible experience- over priced, poorly organised and run so I wonā€™t be returning

User

Arrived during half term. Seen to swiftly . Kids went on trampolines straight away. Noticed loads of people not in velocity socks or even just in their own so not sure how that works. We went upstairs to the cafe for lunch.....what a total farce. Half of our food arrived then after asking several times my daughter's meal arrived 20 minutes later then after more and yet more asking about another 20 minutes later our chips arrived to go with the food that had long been eaten or was cold. The pizza was the worst I have ever had and the cutlery was dirty. There was other people who were waiting before us for food who were asking for refunds. The system needs changing......ordering and carrying food from downstairs obviously does not work. Plus considering price would of expected better service. Unfortunately I will not be returning.

User

We had an AMAZING TIME!!!! Got in earlier as it was not busy and it's summer holidays. Me and the kids had a ball. The only thing I will say it you get VERY HOT but that is to be expected with all the bouncing!!! Staff very helpful and friendly, good interaction with kids. Will be coming back.

User

We Come here yesterday to the toddler session for the first time my 19 month old little boy absolutely loved it and so did I. Brilliant for little ones with loads of energy to burn he was all bounced out. Staff very friendly and helpful we will definitely be returning.

User

Just had our 6yr olds party and canā€™t recommend it enough ļæ½ļæ½ kids had a great time. Also very friendly staff and great party food ļæ½ļæ½

User

Iā€™m so impressed with your staff today . My little girl was really scared and was refusing to even get in the ball pool. A young lad (Iā€™m sorry I didnā€™t get his name ) came over playing and had her in fits of laughter . He spent the whole time making her laugh playing peekaboo . Thank you for making baby Margaret so happy . We had a brilliant morning

User

Hired the whole place out for my daughters cheerleading squad. The whole experience was fantastic, staff brilliant from start to finish and 90 very happy cheerleaders after 2 hours of fun. Canā€™t recommend velocity enough.

User

Great place lots of fun to be had by all ages. We stayed for 2hours and that was certainly enough time, kids (9,3,2) were all worn out afterwards! Lots of staff around to help!

User

Great place for children to burn off some excess energy and for adults to enjoy a Latte and a fantastic bacon sandwich. Excellent, friendly staff. Children are supervised on apparatus. The food is really good. Highly recommended.

User

Fantastic place loved how we could join in with the kids they absolutely loved it an can't wait to return, would also like to say a massive thank you to one of the team member's i got his name but can't remember (the ginger lad) my son had a injury to his toe over a week ago an was virtually healed anyhow a older child jumped on it by accident an it started bleeding again, the first aid he gave my son was spot on nothing was to much from reassuring him to giving him massive high fives for being brave an again on the way out ļæ½ļæ½

User

Can highly recommend the birthday party package, the service was fantastic the food was all freshly made and the children thoroughly enjoyed themselves and all stress free for me!! What more can you ask ļæ½

User

Absolutely loved it. As a novelty itā€™s great, but you do find you have done it all after an hour. Staff where brilliant, very friendly, informative, got involved, had a laugh with us. Place is kept immaculately tidy, and safety if given high priority. Equipment was constantly being monitored and and sign of a wet patch, be it sweat, wee, slobber the staff had it wiped dry. We did go during the day so it wasnā€™t very busy, but nice to see they cater for younger children as well as the big kids. Yes adults am talking about you!!



A good trip out and seriously worth the money. Well done velocity. I was a little gutted there where no trampolines but hey, inflation stuff made up for it.

User

my son who has special needs loved it today,the only thing i would suggest to improve is maybe put some booster steps to the steps going up the big slide as some of the littler kids and my son who has weaker muscle tone found it difficult to pull himself up onto them,other than that he really enjoyed it.

User

Went for the 1st time ever yesterday. 2hrs play with 2, 7yr olds. They had a ball and only came back twice the whole sessions. Both cannot wait to go back.

My only negative feedback would be your prices at the cafe. before we even set foot in the play area, I had spent Ā£36 at the till. The mark up prices on food and drink are ridiculous.

User

Had a great time at my son's 8th birthday party here yesterday, I'd go to say this is the best children's party him and his friends have had although they do need to be monitored abit more by staff on there we had one injured and had to go to the emergency dentist after knocking his teeth out wasn't the staffs fault due to rough play but as the parents can't see them we're can't tell them to calm down overall great day and said boy is fine just missing some teeth

User

I arrived here just after 1.30 for the 2 o clock session with my wife and 18 month old son.we checked in very quickly then walked to the lockers,unfortunately there isn't a lot of lockers to begin with,with many of them broken,the rest of them occupied,I was left carrying 3 pairs of shoes and 3 coats.2 o clock came and my wife & son got on the inflatables,finally,10 mins into our session the staff cleaned a table and I left our stuff under it.our next problem was the under 4 area which had quite a few young children inside was consistently being invaded by older kids and even grown men chasing them playing 'tag' or throwing balls (grow up!) The toddler area should really have a member of staff to supervise it as there's a serious accident waiting to happen.all in all the 3 of us did enjoy it and maybe we will return in the future,just hopefully the problems will be rectified by then

User

Fantastic idea and kids loved it however from a safety point of view more staff are needed in the different areas and there should maybe be adult only and family sessions as groups of adults in with children and families with young children was not a good combination. Also no clear control of people entering the inflatable at the right time and only a tannoy telling people to get off. Also more working lockers needed for when parents are there on there own or the whole family is going on.

User

Went yesterday to the new inflatable park. Found the place to be chaotic, too many people for the venue and staff running round with no clue. Sat upstairs in the cafe area to be asked to leave the upstairs as it had been hired out for a private party.... no where to sit and no lockers to put your things. Really disappointed with it considering we payed Ā£17 each for 2 hours. Wonā€™t be coming back anytime soon.

User

Rude staff and had my 7 and 5 year in tears!! Told us my 5 year old could not go in if I didn't go in with her even tho she's been loads of times on her own before because I would not pay for myself to go on they refused us to go in ļæ½ļæ½

User

Hi would just like to let you know how dissatisfied I was after my visit today. First of all I was told I would need to pay to accompany my 2 year old on the inflatable- which is a absolute joke and a money making trick. After finding something in my confirmation email that says adults donā€™t need to pay the manager kindly refunded my Ā£10 but god knows how many other adults have needed to pay to make sure the toddler is safe.

Then I waited over 20 minutes in the queue for a drink to watch the staff make the coffees for the management first. Then the coke machine wasnā€™t set up ready , neither was the coffee machine so staff were running around like mad headless chickens trying to sort it. Surly this all should be sorted and checked before opening? When I finally got my coffee it was ā€œwarmā€ but by this time I wasnā€™t queuing up again for another 20+ mins.

Overall was a terrible experience- over priced, poorly organised and run so I wonā€™t be returning

User

Arrived during half term. Seen to swiftly . Kids went on trampolines straight away. Noticed loads of people not in velocity socks or even just in their own so not sure how that works. We went upstairs to the cafe for lunch.....what a total farce. Half of our food arrived then after asking several times my daughter's meal arrived 20 minutes later then after more and yet more asking about another 20 minutes later our chips arrived to go with the food that had long been eaten or was cold. The pizza was the worst I have ever had and the cutlery was dirty. There was other people who were waiting before us for food who were asking for refunds. The system needs changing......ordering and carrying food from downstairs obviously does not work. Plus considering price would of expected better service. Unfortunately I will not be returning.

User

We had an AMAZING TIME!!!! Got in earlier as it was not busy and it's summer holidays. Me and the kids had a ball. The only thing I will say it you get VERY HOT but that is to be expected with all the bouncing!!! Staff very helpful and friendly, good interaction with kids. Will be coming back.

User

We Come here yesterday to the toddler session for the first time my 19 month old little boy absolutely loved it and so did I. Brilliant for little ones with loads of energy to burn he was all bounced out. Staff very friendly and helpful we will definitely be returning.

User

Just had our 6yr olds party and canā€™t recommend it enough ļæ½ļæ½ kids had a great time. Also very friendly staff and great party food ļæ½ļæ½

User

Iā€™m so impressed with your staff today . My little girl was really scared and was refusing to even get in the ball pool. A young lad (Iā€™m sorry I didnā€™t get his name ) came over playing and had her in fits of laughter . He spent the whole time making her laugh playing peekaboo . Thank you for making baby Margaret so happy . We had a brilliant morning

User

Hired the whole place out for my daughters cheerleading squad. The whole experience was fantastic, staff brilliant from start to finish and 90 very happy cheerleaders after 2 hours of fun. Canā€™t recommend velocity enough.

User

Great place lots of fun to be had by all ages. We stayed for 2hours and that was certainly enough time, kids (9,3,2) were all worn out afterwards! Lots of staff around to help!

User

Great place for children to burn off some excess energy and for adults to enjoy a Latte and a fantastic bacon sandwich. Excellent, friendly staff. Children are supervised on apparatus. The food is really good. Highly recommended.

User

Fantastic place loved how we could join in with the kids they absolutely loved it an can't wait to return, would also like to say a massive thank you to one of the team member's i got his name but can't remember (the ginger lad) my son had a injury to his toe over a week ago an was virtually healed anyhow a older child jumped on it by accident an it started bleeding again, the first aid he gave my son was spot on nothing was to much from reassuring him to giving him massive high fives for being brave an again on the way out ļæ½ļæ½

User

Can highly recommend the birthday party package, the service was fantastic the food was all freshly made and the children thoroughly enjoyed themselves and all stress free for me!! What more can you ask ļæ½

User

Absolutely loved it. As a novelty itā€™s great, but you do find you have done it all after an hour. Staff where brilliant, very friendly, informative, got involved, had a laugh with us. Place is kept immaculately tidy, and safety if given high priority. Equipment was constantly being monitored and and sign of a wet patch, be it sweat, wee, slobber the staff had it wiped dry. We did go during the day so it wasnā€™t very busy, but nice to see they cater for younger children as well as the big kids. Yes adults am talking about you!!



A good trip out and seriously worth the money. Well done velocity. I was a little gutted there where no trampolines but hey, inflation stuff made up for it.

User

my son who has special needs loved it today,the only thing i would suggest to improve is maybe put some booster steps to the steps going up the big slide as some of the littler kids and my son who has weaker muscle tone found it difficult to pull himself up onto them,other than that he really enjoyed it.

User

Went for the 1st time ever yesterday. 2hrs play with 2, 7yr olds. They had a ball and only came back twice the whole sessions. Both cannot wait to go back.

My only negative feedback would be your prices at the cafe. before we even set foot in the play area, I had spent Ā£36 at the till. The mark up prices on food and drink are ridiculous.

User

Had a great time at my son's 8th birthday party here yesterday, I'd go to say this is the best children's party him and his friends have had although they do need to be monitored abit more by staff on there we had one injured and had to go to the emergency dentist after knocking his teeth out wasn't the staffs fault due to rough play but as the parents can't see them we're can't tell them to calm down overall great day and said boy is fine just missing some teeth

User

I arrived here just after 1.30 for the 2 o clock session with my wife and 18 month old son.we checked in very quickly then walked to the lockers,unfortunately there isn't a lot of lockers to begin with,with many of them broken,the rest of them occupied,I was left carrying 3 pairs of shoes and 3 coats.2 o clock came and my wife & son got on the inflatables,finally,10 mins into our session the staff cleaned a table and I left our stuff under it.our next problem was the under 4 area which had quite a few young children inside was consistently being invaded by older kids and even grown men chasing them playing 'tag' or throwing balls (grow up!) The toddler area should really have a member of staff to supervise it as there's a serious accident waiting to happen.all in all the 3 of us did enjoy it and maybe we will return in the future,just hopefully the problems will be rectified by then

User

Fantastic idea and kids loved it however from a safety point of view more staff are needed in the different areas and there should maybe be adult only and family sessions as groups of adults in with children and families with young children was not a good combination. Also no clear control of people entering the inflatable at the right time and only a tannoy telling people to get off. Also more working lockers needed for when parents are there on there own or the whole family is going on.

User

Went yesterday to the new inflatable park. Found the place to be chaotic, too many people for the venue and staff running round with no clue. Sat upstairs in the cafe area to be asked to leave the upstairs as it had been hired out for a private party.... no where to sit and no lockers to put your things. Really disappointed with it considering we payed Ā£17 each for 2 hours. Wonā€™t be coming back anytime soon.

User

Rude staff and had my 7 and 5 year in tears!! Told us my 5 year old could not go in if I didn't go in with her even tho she's been loads of times on her own before because I would not pay for myself to go on they refused us to go in ļæ½ļæ½

User

Hi would just like to let you know how dissatisfied I was after my visit today. First of all I was told I would need to pay to accompany my 2 year old on the inflatable- which is a absolute joke and a money making trick. After finding something in my confirmation email that says adults donā€™t need to pay the manager kindly refunded my Ā£10 but god knows how many other adults have needed to pay to make sure the toddler is safe.

Then I waited over 20 minutes in the queue for a drink to watch the staff make the coffees for the management first. Then the coke machine wasnā€™t set up ready , neither was the coffee machine so staff were running around like mad headless chickens trying to sort it. Surly this all should be sorted and checked before opening? When I finally got my coffee it was ā€œwarmā€ but by this time I wasnā€™t queuing up again for another 20+ mins.

Overall was a terrible experience- over priced, poorly organised and run so I wonā€™t be returning

User

Arrived during half term. Seen to swiftly . Kids went on trampolines straight away. Noticed loads of people not in velocity socks or even just in their own so not sure how that works. We went upstairs to the cafe for lunch.....what a total farce. Half of our food arrived then after asking several times my daughter's meal arrived 20 minutes later then after more and yet more asking about another 20 minutes later our chips arrived to go with the food that had long been eaten or was cold. The pizza was the worst I have ever had and the cutlery was dirty. There was other people who were waiting before us for food who were asking for refunds. The system needs changing......ordering and carrying food from downstairs obviously does not work. Plus considering price would of expected better service. Unfortunately I will not be returning.

More about Velocity Widnes

Velocity Widnes is located at Unit 1, Easter Park, Bennetts Lane, Shell Green, Widnes, Cheshire, WA8 0GW Widnes
+441514248613
Monday: 10:00 - 20:00
Tuesday: 10:00 - 20:00
Wednesday: 10:00 - 20:00
Thursday: 10:00 - 20:00
Friday: 10:00 - 20:00
Saturday: 10:00 - 20:00
Sunday: 10:00 - 20:00
http://www.velocitygb.com/park/widnes