Warrington Audi

The Audi Approved Event starts Friday 3 May!
Treat yourself to an Approved Used Audi and we'll give you more than a little extra on top...
Click here to find out more:http://fal.cn/A5QK

With the Audi e-tron, electric efficiency sacrifices nothing to performance. An electric motor at the front and one at the rear jointly produce 300kW of power! Shop now: http://fal.cn/A9P4

Its cabriolet season! Shop our range now: http://fal.cn/AJ6f

With its stunning design and luxurious cabin, the Audi e-tron is not just all electric. It’s all Audi. Find out more here: http://fal.cn/AopW ⚡

Discover Audi’s Motability scheme and benefit from a new Audi every 3 years, breakdown assistance and many adaptations at no extra cost! View our offers now: http://fal.cn/Ax1b

Expressive, powerful and versatile: the Audi Q5 is ready for the moment. We'll give you up to £5,575.96 towards your deposit. 5.9% APR Representative* T&C’s apply* View our impressive offers now: http://fal.cn/AY3o
*Available on Audi Solutions Personal Contract Plan. 18s+ Subject to availability. Indemnities may be required. Volkswagen Financial Services. T&Cs apply. Jardine Motors Group trading as Lancaster Cars Ltd are regulated by the Financial Conduct Authority for credit-related regulated activities and insurance distribution activities, FRN 311482.

We've created a handy guide to electric charging points for when you next need a top-up: http://fal.cn/AYre🔌

Audi commercials are always ambitious affairs, but building a fake 60m-long swimming pool must count among the brand’s most audacious undertakings yet. Read this article to go behind the scenes of audi's latest commercial: http://fal.cn/A.kE

Please join us for the EVENT of the YEAR, the Audi Charity Ball on Saturday June 8th 2019. 👯‍♀️ It’s not too late to get your tickets!
This Event is in its 6th year and so far we have sold over 300 tickets! 🎉
In total we’ve raised in excess of £50,000!! 👏
... This year we also have Welsh International Rugby player – Dan Biggar joining us. 🏉
Don’t miss out on this fantastic event, let us take you on a journey of Music Through the Decades. Email: Helen.Hammond@jardinemotors.co.uk to get your tickets now 🎟️
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Has anyone watched End game yet? The Audi e-tron made its debut in the Marvel Universe. Watch what happened we sent Captain Marvel on a road trip with the all-electric SUV.

Explore the world of Audi this weekend! View our impressive new car offers or pop in for a test drive! http://fal.cn/AdPR T&C’s apply*

What if your commute time could be ‘me time’? Introducing the AI:ME concept, our vision for a slicker autonomous car experience. Now on display in Auto Shanghai.

A pleasure to follow. Discover the R8 Coupé or R8 Spyder in 3 versions: the R8 V10 quattro, the R8 V10 performance quattro or – as a limited edition – the R8 V10 Decennium. Find out more here: http://fal.cn/ATdR

It’s great to have on board our third sponsor McCann as well as @IndividualSC and Three Pines Building Company for the Audi charity ball. It is sure to be a great night, Email Helen.Hammond@jardinemotors.co.uk to get your tickets now! #Audiball2019

Premium, playful and rebellious. The new Audi TT. Shop now: http://fal.cn/APPf

Make an inspired choice. Shop our new car offers now: http://fal.cn/AXz2 T&C’s apply*

The new Tottenham Hotspur Stadium opened last week.⚽ As official car partner, Audi was invited for a first look at this venue ‘with technology at its heart’​. Find out more here: http://fal.cn/AXFj

With its even more distinctive exterior design, no other Audi is as close to racing as the Audi R8. The new Audi R8 demonstrates with every trip that concentrated power and elegance are perfectly compatible. Find out more here: http://fal.cn/ApCf

This was the first time I have dealt with Warrington Audi & due to the service I received from both Kev oloughlin & Rebecka it will not be the last. Kev has been fantastic from the start & not only found the right car for me he also helped me sell my current car that was only 9 months old back to the main dealership, Rebecka was fantastic on my test drive & in explaining the features & spec on my new car, thanks you 2

Thank you to all the team at Audi Warrington for finding my family our perfect car. Ian Morton was excellent and found us a car which not only met all our criteria but he made sure we were looked after beyond what i can only describe as excellent customer service. Not only did he look after us but our little boy has been spoilt too :). Thank you once again!

Recently purchased an A4 from Audi Warrington. Excellent service from start to finish from all involved. Staff are friendly and made the buying process an enjoyable experience.

Special shoutout to Ian Morton my sales guy, who found me the perfect car at a great deal... his customer service skills are amazing and no pushy salesmen’s attitude. He kept me updated throughout the process and went above and beyond to make sure I was satisfied with my purchase.

I will defiantly be returning to this dealership in the the future and will recommend to friends, family, and colleagues.

1 happy customer... thanks to Ian Morton and the rest of the staff at Audi ���

Paul, Ian, ladies on the front desk, all superb and very happy after purchasing 3 cars 2 for us and one for my in laws) in the last 4 months. Paul went above and beyond to find the right cars and the right deals for us and nothing too much trouble. Won’t hesitate to recommend and purchase from him again in future. Thanks guys.

Ordered my 6th new Audi from Senior Sales Executive Richard Robinson this week and once again he has gone the extra mile to ensure I left the building a happy man with a good deal.

Richard knows I am an incurable petrolhead but always makes sure that I am getting the correct car for my needs and the best financial package.



The buying experience is always a first class pleasure from start to finish at this dealership that others would do well to copy as their business model.



Now if only we could do something about the servicing costs :-)

Myself and my newly wed husband recently visited Audi Warrington as we got a phone call about an event that was on, when we arrived Audi were very busy but Ian was passing reception and took time out of what looked liked a very busy day to help us. Ian was very helpful and welcoming and helped us to decide on which car was best for us as we were struggling to pick one out of two we really liked and explained everything we needed to know from trading our old car on to buying our lovely Audi A5 which my husband loves. I genuinely didn't think we would have bought a new car as we had just got married, but Ian Morton who helped us was very easy to talk to and his customer service was excellent it made our decision even more easy. Thank You. Mr and Mrs Simpson.

Me and my partner came in looking for an Audi A3 S line, we were handed the keys and we were left to browse the car at our own leisure. Absolutely loved it , no mither , no pushy sales pitch. On our way back to hand the keys we spotted the one ! A shiny red Audi A3 S line which caught our eyes ! We asked to have a look at it , and fell in love with it ! We have been back today to test drive and put our deposit on the car ! Fantastic customer service by all the staff, especially Tyrone who left us to make our minds up , very positive member of staff who doesn't OVER do it! We pick the car up in the next week or so, we can't wait to get our hands on it and can't thank Audi Warrington enough! 5 stars all day long !

I recently bought a car from Ian at Audi Warrington and I have to say, what a pleasant experience. They listened to what I wanted and matched me with a car that is perfect. The service is extremely high touch and they don't have the hard sell approach whatsoever. Ian was knowledgable, patient and delivered on all his promises, I'm really impressed. Thank you so much Ian, James and Rebecca.

Got my 3rd car from Warrington Audi on thursday. Dave Willons has looked after us for the last two cars and I can't fault him. He always looks after us and always goes that extra mile. Nothing is too much trouble and he takes out all the hassle of looking for and buying a new car. In fact all the staff are brilliant. Wouldn't go anywhere else.

From start to finish I had a great experience at Audi of Warrington. I was greeted immediately yet given enough time to survey my surroundings without that “hard push” you get at some dealerships. Charlie Vail took the time to explain all the options/differences between the models I was looking at with great care. When I changed my mind (multiple times) he took it in stride with a “you need to be happy” attitude. Mind finally made up, I was done in record time. I have been to other dealerships where it took hours to get through the finance portion! At the end, Charlie met me outside and went over all the bells and whistles, leaving me feeling like a child at Christmas! He offered to touch base with me the following week, let’s face it buying a new vehicle can be overwhelming, just incase I might have a question or two about all the extras. Job well done Audi of Warrington and Charlie Vail!! I will definitely be a repeat customer and will recommend them hands down!!

First time I have visited Audi Warrington struggled to find it though, but once in there I felt good. Met Richard Robinson for the first time, what a pleasant gentleman we went through my requirements soup to nuts never really went there to actually buy an RS3 however 1 hour later the deal was done and dusted cracking deal that's why I signed there and then.

Picking it up in 5 days is fantastic can't wait thanks Richard and the team I will definitely be buying another one in 12 months Oh the coffee and biscuits were lovely

Thanks again top draw.

Excellent customer service from start to finish.. All the staff where very friendly and welcoming and really couldn't do enough for me. I couldn't be happier with my new car :) special thank you to Ian who literally could not have done any more for me than what he did. Excellent communication skills from start to finish and personalised my car to everything and more I could have wanted :) thanks to the team again!

“We don’t do diagnostic work on a Friday”. What a complete and utter joke. My first new Audi and all I can say is that I’ve ever had this problem with BMW.



It’s your product, it’s faulty and it’s under warranty - you should be sorting it my convenience. It’s like trying to get an appointment with a GP !!

Went to look at the new s5 coupe on Saturday following my request via the Audi website. I got a callback from a sales rep and told him I'd go in over the weekend. We got there at 2.30pm had a look round then approached the desk to explain why We were there. I was told someone would be with me in a couple of minutes. 15 minutes went by. I asked again and and was told they'll be with you in a couple of minutes. There were customers everywhere. People sitting in the waiting area. No organisation whatsoever. It was an absolute shambles. I approached the desk to tell them I wasn't waiting any longer. I asked for a call back. Not heard anything. I asked for brochures-they didn't have any. Here's the thing-if you're going to display the cars in the showroom for selling-ask Audi to send some brochures with the car!! I used to deal with Jon Davies. Since he has left the place has gone to the dogs. I'll be going to Halliwell jones next weekend to look at BMWs!!

Very poor service, I will try to avoid using them In the future, clearly not interested in telling customers when their car is ready. I had to go in and ask what was going on, following a day not hearing anything and then them not returning my call. Only to be told, 'it was ready yesterday, did no one call'.

Terrible experience.

I went to collect my new car, I was sat down and asked to make payment, so I payed with my debit card.

Then I waited 3 hours, and was then told the car wouldn't be available for collection until the next day.

There was that many issues I don't have the patience to list them all.

But I will NEVER buy an Audi again.

Disgraceful service.

Recently purchased an used Audi Q5 from this dealership and while I have no issues with the vehicle the dealership is less than impressive. I had the money to buy the vehicle outright but was persuaded to take a PCP deal as they were offering a free service deal which they would not consider for cash. The salesperson advised that I could take the PCP deal then pay off the outstanding amount without incurring any interest (a deal other car dealership offer i.e. Ford). I was reassured on numerous occasions that there would be no interest occurred so I bought the vehicle. So I came to pay off the vehicle after 1 month to find there WAS interest to pay around £700. I obviously complained but after a long investigation was told the verbal agreement could not be proved (how about interviewing the staff !!) and it was my choice to agree to the finance (even reading the small print does not make it clear that interest has to be paid on any PCP deal. I will be taking this to ombudsman but I will never purchase an Audi from this dealership as their word cannot be trusted.

Popped over to the Audi dealership with my husband looking for an Audi for myself. We had a quick look around the forecourt then went into the showroom. Paul approached my husband asking if he needed any help. My husband told him we had seen 2 cars outside and Paul said “do you want to show me”. Paul then looked briefly over his shoulder towards me and told me to “take a seat” as he was walking outside. I walked towards the seat initially, then wandered around the showroom looking at cars and was not approached by any other member of staff. I stepped outside and Paul continued to direct the conversation to my husband, I was made to feel like a spare part. My husband realised and as we went back into the showroom my husband said to Paul “the car is for Angela you best ask her”. Paul only then included me in the conversation and showed us both a car out the back. I had decided I wanted an Audi prior to visiting your showroom, however chose to purchase a nearly new Audi from the Car People, who treated us both as equals with respect. Paul did eventually direct conversation to me and did suggest a plausible scheme, just not what I wanted.

I would not recommend people to buy from this dealership, My Husband and myself went along looking for an Audi A4 petrol Automatic, we had an A4 to part exchange, I believe the salesman was arrogant and they offered a ridiculously low part exchange value on our car, it was not the same experience we received from Harrogate Audi when we purchased and part exchanged with them , they were professional courteous, and diligent, because we have moved to Warrington we wished to purchase locally, however we have purchased from Mercedes Warrington and it was a completely different experience, and our part exchange was £1,300 more than Audi was offering.

This was the first time I have dealt with Warrington Audi & due to the service I received from both Kev oloughlin & Rebecka it will not be the last. Kev has been fantastic from the start & not only found the right car for me he also helped me sell my current car that was only 9 months old back to the main dealership, Rebecka was fantastic on my test drive & in explaining the features & spec on my new car, thanks you 2

Thank you to all the team at Audi Warrington for finding my family our perfect car. Ian Morton was excellent and found us a car which not only met all our criteria but he made sure we were looked after beyond what i can only describe as excellent customer service. Not only did he look after us but our little boy has been spoilt too :). Thank you once again!

Recently purchased an A4 from Audi Warrington. Excellent service from start to finish from all involved. Staff are friendly and made the buying process an enjoyable experience.

Special shoutout to Ian Morton my sales guy, who found me the perfect car at a great deal... his customer service skills are amazing and no pushy salesmen’s attitude. He kept me updated throughout the process and went above and beyond to make sure I was satisfied with my purchase.

I will defiantly be returning to this dealership in the the future and will recommend to friends, family, and colleagues.

1 happy customer... thanks to Ian Morton and the rest of the staff at Audi ���

Paul, Ian, ladies on the front desk, all superb and very happy after purchasing 3 cars 2 for us and one for my in laws) in the last 4 months. Paul went above and beyond to find the right cars and the right deals for us and nothing too much trouble. Won’t hesitate to recommend and purchase from him again in future. Thanks guys.

Ordered my 6th new Audi from Senior Sales Executive Richard Robinson this week and once again he has gone the extra mile to ensure I left the building a happy man with a good deal.

Richard knows I am an incurable petrolhead but always makes sure that I am getting the correct car for my needs and the best financial package.



The buying experience is always a first class pleasure from start to finish at this dealership that others would do well to copy as their business model.



Now if only we could do something about the servicing costs :-)

Myself and my newly wed husband recently visited Audi Warrington as we got a phone call about an event that was on, when we arrived Audi were very busy but Ian was passing reception and took time out of what looked liked a very busy day to help us. Ian was very helpful and welcoming and helped us to decide on which car was best for us as we were struggling to pick one out of two we really liked and explained everything we needed to know from trading our old car on to buying our lovely Audi A5 which my husband loves. I genuinely didn't think we would have bought a new car as we had just got married, but Ian Morton who helped us was very easy to talk to and his customer service was excellent it made our decision even more easy. Thank You. Mr and Mrs Simpson.

Me and my partner came in looking for an Audi A3 S line, we were handed the keys and we were left to browse the car at our own leisure. Absolutely loved it , no mither , no pushy sales pitch. On our way back to hand the keys we spotted the one ! A shiny red Audi A3 S line which caught our eyes ! We asked to have a look at it , and fell in love with it ! We have been back today to test drive and put our deposit on the car ! Fantastic customer service by all the staff, especially Tyrone who left us to make our minds up , very positive member of staff who doesn't OVER do it! We pick the car up in the next week or so, we can't wait to get our hands on it and can't thank Audi Warrington enough! 5 stars all day long !

I recently bought a car from Ian at Audi Warrington and I have to say, what a pleasant experience. They listened to what I wanted and matched me with a car that is perfect. The service is extremely high touch and they don't have the hard sell approach whatsoever. Ian was knowledgable, patient and delivered on all his promises, I'm really impressed. Thank you so much Ian, James and Rebecca.

Got my 3rd car from Warrington Audi on thursday. Dave Willons has looked after us for the last two cars and I can't fault him. He always looks after us and always goes that extra mile. Nothing is too much trouble and he takes out all the hassle of looking for and buying a new car. In fact all the staff are brilliant. Wouldn't go anywhere else.

From start to finish I had a great experience at Audi of Warrington. I was greeted immediately yet given enough time to survey my surroundings without that “hard push” you get at some dealerships. Charlie Vail took the time to explain all the options/differences between the models I was looking at with great care. When I changed my mind (multiple times) he took it in stride with a “you need to be happy” attitude. Mind finally made up, I was done in record time. I have been to other dealerships where it took hours to get through the finance portion! At the end, Charlie met me outside and went over all the bells and whistles, leaving me feeling like a child at Christmas! He offered to touch base with me the following week, let’s face it buying a new vehicle can be overwhelming, just incase I might have a question or two about all the extras. Job well done Audi of Warrington and Charlie Vail!! I will definitely be a repeat customer and will recommend them hands down!!

First time I have visited Audi Warrington struggled to find it though, but once in there I felt good. Met Richard Robinson for the first time, what a pleasant gentleman we went through my requirements soup to nuts never really went there to actually buy an RS3 however 1 hour later the deal was done and dusted cracking deal that's why I signed there and then.

Picking it up in 5 days is fantastic can't wait thanks Richard and the team I will definitely be buying another one in 12 months Oh the coffee and biscuits were lovely

Thanks again top draw.

Excellent customer service from start to finish.. All the staff where very friendly and welcoming and really couldn't do enough for me. I couldn't be happier with my new car :) special thank you to Ian who literally could not have done any more for me than what he did. Excellent communication skills from start to finish and personalised my car to everything and more I could have wanted :) thanks to the team again!

“We don’t do diagnostic work on a Friday”. What a complete and utter joke. My first new Audi and all I can say is that I’ve ever had this problem with BMW.



It’s your product, it’s faulty and it’s under warranty - you should be sorting it my convenience. It’s like trying to get an appointment with a GP !!

Went to look at the new s5 coupe on Saturday following my request via the Audi website. I got a callback from a sales rep and told him I'd go in over the weekend. We got there at 2.30pm had a look round then approached the desk to explain why We were there. I was told someone would be with me in a couple of minutes. 15 minutes went by. I asked again and and was told they'll be with you in a couple of minutes. There were customers everywhere. People sitting in the waiting area. No organisation whatsoever. It was an absolute shambles. I approached the desk to tell them I wasn't waiting any longer. I asked for a call back. Not heard anything. I asked for brochures-they didn't have any. Here's the thing-if you're going to display the cars in the showroom for selling-ask Audi to send some brochures with the car!! I used to deal with Jon Davies. Since he has left the place has gone to the dogs. I'll be going to Halliwell jones next weekend to look at BMWs!!

Very poor service, I will try to avoid using them In the future, clearly not interested in telling customers when their car is ready. I had to go in and ask what was going on, following a day not hearing anything and then them not returning my call. Only to be told, 'it was ready yesterday, did no one call'.

Terrible experience.

I went to collect my new car, I was sat down and asked to make payment, so I payed with my debit card.

Then I waited 3 hours, and was then told the car wouldn't be available for collection until the next day.

There was that many issues I don't have the patience to list them all.

But I will NEVER buy an Audi again.

Disgraceful service.

Recently purchased an used Audi Q5 from this dealership and while I have no issues with the vehicle the dealership is less than impressive. I had the money to buy the vehicle outright but was persuaded to take a PCP deal as they were offering a free service deal which they would not consider for cash. The salesperson advised that I could take the PCP deal then pay off the outstanding amount without incurring any interest (a deal other car dealership offer i.e. Ford). I was reassured on numerous occasions that there would be no interest occurred so I bought the vehicle. So I came to pay off the vehicle after 1 month to find there WAS interest to pay around £700. I obviously complained but after a long investigation was told the verbal agreement could not be proved (how about interviewing the staff !!) and it was my choice to agree to the finance (even reading the small print does not make it clear that interest has to be paid on any PCP deal. I will be taking this to ombudsman but I will never purchase an Audi from this dealership as their word cannot be trusted.

Popped over to the Audi dealership with my husband looking for an Audi for myself. We had a quick look around the forecourt then went into the showroom. Paul approached my husband asking if he needed any help. My husband told him we had seen 2 cars outside and Paul said “do you want to show me”. Paul then looked briefly over his shoulder towards me and told me to “take a seat” as he was walking outside. I walked towards the seat initially, then wandered around the showroom looking at cars and was not approached by any other member of staff. I stepped outside and Paul continued to direct the conversation to my husband, I was made to feel like a spare part. My husband realised and as we went back into the showroom my husband said to Paul “the car is for Angela you best ask her”. Paul only then included me in the conversation and showed us both a car out the back. I had decided I wanted an Audi prior to visiting your showroom, however chose to purchase a nearly new Audi from the Car People, who treated us both as equals with respect. Paul did eventually direct conversation to me and did suggest a plausible scheme, just not what I wanted.

I would not recommend people to buy from this dealership, My Husband and myself went along looking for an Audi A4 petrol Automatic, we had an A4 to part exchange, I believe the salesman was arrogant and they offered a ridiculously low part exchange value on our car, it was not the same experience we received from Harrogate Audi when we purchased and part exchanged with them , they were professional courteous, and diligent, because we have moved to Warrington we wished to purchase locally, however we have purchased from Mercedes Warrington and it was a completely different experience, and our part exchange was £1,300 more than Audi was offering.

This was the first time I have dealt with Warrington Audi & due to the service I received from both Kev oloughlin & Rebecka it will not be the last. Kev has been fantastic from the start & not only found the right car for me he also helped me sell my current car that was only 9 months old back to the main dealership, Rebecka was fantastic on my test drive & in explaining the features & spec on my new car, thanks you 2

Thank you to all the team at Audi Warrington for finding my family our perfect car. Ian Morton was excellent and found us a car which not only met all our criteria but he made sure we were looked after beyond what i can only describe as excellent customer service. Not only did he look after us but our little boy has been spoilt too :). Thank you once again!

Recently purchased an A4 from Audi Warrington. Excellent service from start to finish from all involved. Staff are friendly and made the buying process an enjoyable experience.

Special shoutout to Ian Morton my sales guy, who found me the perfect car at a great deal... his customer service skills are amazing and no pushy salesmen’s attitude. He kept me updated throughout the process and went above and beyond to make sure I was satisfied with my purchase.

I will defiantly be returning to this dealership in the the future and will recommend to friends, family, and colleagues.

1 happy customer... thanks to Ian Morton and the rest of the staff at Audi ���

Paul, Ian, ladies on the front desk, all superb and very happy after purchasing 3 cars 2 for us and one for my in laws) in the last 4 months. Paul went above and beyond to find the right cars and the right deals for us and nothing too much trouble. Won’t hesitate to recommend and purchase from him again in future. Thanks guys.

Ordered my 6th new Audi from Senior Sales Executive Richard Robinson this week and once again he has gone the extra mile to ensure I left the building a happy man with a good deal.

Richard knows I am an incurable petrolhead but always makes sure that I am getting the correct car for my needs and the best financial package.



The buying experience is always a first class pleasure from start to finish at this dealership that others would do well to copy as their business model.



Now if only we could do something about the servicing costs :-)

Myself and my newly wed husband recently visited Audi Warrington as we got a phone call about an event that was on, when we arrived Audi were very busy but Ian was passing reception and took time out of what looked liked a very busy day to help us. Ian was very helpful and welcoming and helped us to decide on which car was best for us as we were struggling to pick one out of two we really liked and explained everything we needed to know from trading our old car on to buying our lovely Audi A5 which my husband loves. I genuinely didn't think we would have bought a new car as we had just got married, but Ian Morton who helped us was very easy to talk to and his customer service was excellent it made our decision even more easy. Thank You. Mr and Mrs Simpson.

Me and my partner came in looking for an Audi A3 S line, we were handed the keys and we were left to browse the car at our own leisure. Absolutely loved it , no mither , no pushy sales pitch. On our way back to hand the keys we spotted the one ! A shiny red Audi A3 S line which caught our eyes ! We asked to have a look at it , and fell in love with it ! We have been back today to test drive and put our deposit on the car ! Fantastic customer service by all the staff, especially Tyrone who left us to make our minds up , very positive member of staff who doesn't OVER do it! We pick the car up in the next week or so, we can't wait to get our hands on it and can't thank Audi Warrington enough! 5 stars all day long !

I recently bought a car from Ian at Audi Warrington and I have to say, what a pleasant experience. They listened to what I wanted and matched me with a car that is perfect. The service is extremely high touch and they don't have the hard sell approach whatsoever. Ian was knowledgable, patient and delivered on all his promises, I'm really impressed. Thank you so much Ian, James and Rebecca.

Got my 3rd car from Warrington Audi on thursday. Dave Willons has looked after us for the last two cars and I can't fault him. He always looks after us and always goes that extra mile. Nothing is too much trouble and he takes out all the hassle of looking for and buying a new car. In fact all the staff are brilliant. Wouldn't go anywhere else.

From start to finish I had a great experience at Audi of Warrington. I was greeted immediately yet given enough time to survey my surroundings without that “hard push” you get at some dealerships. Charlie Vail took the time to explain all the options/differences between the models I was looking at with great care. When I changed my mind (multiple times) he took it in stride with a “you need to be happy” attitude. Mind finally made up, I was done in record time. I have been to other dealerships where it took hours to get through the finance portion! At the end, Charlie met me outside and went over all the bells and whistles, leaving me feeling like a child at Christmas! He offered to touch base with me the following week, let’s face it buying a new vehicle can be overwhelming, just incase I might have a question or two about all the extras. Job well done Audi of Warrington and Charlie Vail!! I will definitely be a repeat customer and will recommend them hands down!!

First time I have visited Audi Warrington struggled to find it though, but once in there I felt good. Met Richard Robinson for the first time, what a pleasant gentleman we went through my requirements soup to nuts never really went there to actually buy an RS3 however 1 hour later the deal was done and dusted cracking deal that's why I signed there and then.

Picking it up in 5 days is fantastic can't wait thanks Richard and the team I will definitely be buying another one in 12 months Oh the coffee and biscuits were lovely

Thanks again top draw.

Excellent customer service from start to finish.. All the staff where very friendly and welcoming and really couldn't do enough for me. I couldn't be happier with my new car :) special thank you to Ian who literally could not have done any more for me than what he did. Excellent communication skills from start to finish and personalised my car to everything and more I could have wanted :) thanks to the team again!

“We don’t do diagnostic work on a Friday”. What a complete and utter joke. My first new Audi and all I can say is that I’ve ever had this problem with BMW.



It’s your product, it’s faulty and it’s under warranty - you should be sorting it my convenience. It’s like trying to get an appointment with a GP !!

Went to look at the new s5 coupe on Saturday following my request via the Audi website. I got a callback from a sales rep and told him I'd go in over the weekend. We got there at 2.30pm had a look round then approached the desk to explain why We were there. I was told someone would be with me in a couple of minutes. 15 minutes went by. I asked again and and was told they'll be with you in a couple of minutes. There were customers everywhere. People sitting in the waiting area. No organisation whatsoever. It was an absolute shambles. I approached the desk to tell them I wasn't waiting any longer. I asked for a call back. Not heard anything. I asked for brochures-they didn't have any. Here's the thing-if you're going to display the cars in the showroom for selling-ask Audi to send some brochures with the car!! I used to deal with Jon Davies. Since he has left the place has gone to the dogs. I'll be going to Halliwell jones next weekend to look at BMWs!!

Very poor service, I will try to avoid using them In the future, clearly not interested in telling customers when their car is ready. I had to go in and ask what was going on, following a day not hearing anything and then them not returning my call. Only to be told, 'it was ready yesterday, did no one call'.

Terrible experience.

I went to collect my new car, I was sat down and asked to make payment, so I payed with my debit card.

Then I waited 3 hours, and was then told the car wouldn't be available for collection until the next day.

There was that many issues I don't have the patience to list them all.

But I will NEVER buy an Audi again.

Disgraceful service.

Recently purchased an used Audi Q5 from this dealership and while I have no issues with the vehicle the dealership is less than impressive. I had the money to buy the vehicle outright but was persuaded to take a PCP deal as they were offering a free service deal which they would not consider for cash. The salesperson advised that I could take the PCP deal then pay off the outstanding amount without incurring any interest (a deal other car dealership offer i.e. Ford). I was reassured on numerous occasions that there would be no interest occurred so I bought the vehicle. So I came to pay off the vehicle after 1 month to find there WAS interest to pay around £700. I obviously complained but after a long investigation was told the verbal agreement could not be proved (how about interviewing the staff !!) and it was my choice to agree to the finance (even reading the small print does not make it clear that interest has to be paid on any PCP deal. I will be taking this to ombudsman but I will never purchase an Audi from this dealership as their word cannot be trusted.

Popped over to the Audi dealership with my husband looking for an Audi for myself. We had a quick look around the forecourt then went into the showroom. Paul approached my husband asking if he needed any help. My husband told him we had seen 2 cars outside and Paul said “do you want to show me”. Paul then looked briefly over his shoulder towards me and told me to “take a seat” as he was walking outside. I walked towards the seat initially, then wandered around the showroom looking at cars and was not approached by any other member of staff. I stepped outside and Paul continued to direct the conversation to my husband, I was made to feel like a spare part. My husband realised and as we went back into the showroom my husband said to Paul “the car is for Angela you best ask her”. Paul only then included me in the conversation and showed us both a car out the back. I had decided I wanted an Audi prior to visiting your showroom, however chose to purchase a nearly new Audi from the Car People, who treated us both as equals with respect. Paul did eventually direct conversation to me and did suggest a plausible scheme, just not what I wanted.

I would not recommend people to buy from this dealership, My Husband and myself went along looking for an Audi A4 petrol Automatic, we had an A4 to part exchange, I believe the salesman was arrogant and they offered a ridiculously low part exchange value on our car, it was not the same experience we received from Harrogate Audi when we purchased and part exchanged with them , they were professional courteous, and diligent, because we have moved to Warrington we wished to purchase locally, however we have purchased from Mercedes Warrington and it was a completely different experience, and our part exchange was £1,300 more than Audi was offering.

This was the first time I have dealt with Warrington Audi & due to the service I received from both Kev oloughlin & Rebecka it will not be the last. Kev has been fantastic from the start & not only found the right car for me he also helped me sell my current car that was only 9 months old back to the main dealership, Rebecka was fantastic on my test drive & in explaining the features & spec on my new car, thanks you 2

Thank you to all the team at Audi Warrington for finding my family our perfect car. Ian Morton was excellent and found us a car which not only met all our criteria but he made sure we were looked after beyond what i can only describe as excellent customer service. Not only did he look after us but our little boy has been spoilt too :). Thank you once again!

Recently purchased an A4 from Audi Warrington. Excellent service from start to finish from all involved. Staff are friendly and made the buying process an enjoyable experience.

Special shoutout to Ian Morton my sales guy, who found me the perfect car at a great deal... his customer service skills are amazing and no pushy salesmen’s attitude. He kept me updated throughout the process and went above and beyond to make sure I was satisfied with my purchase.

I will defiantly be returning to this dealership in the the future and will recommend to friends, family, and colleagues.

1 happy customer... thanks to Ian Morton and the rest of the staff at Audi ���

Paul, Ian, ladies on the front desk, all superb and very happy after purchasing 3 cars 2 for us and one for my in laws) in the last 4 months. Paul went above and beyond to find the right cars and the right deals for us and nothing too much trouble. Won’t hesitate to recommend and purchase from him again in future. Thanks guys.

Ordered my 6th new Audi from Senior Sales Executive Richard Robinson this week and once again he has gone the extra mile to ensure I left the building a happy man with a good deal.

Richard knows I am an incurable petrolhead but always makes sure that I am getting the correct car for my needs and the best financial package.



The buying experience is always a first class pleasure from start to finish at this dealership that others would do well to copy as their business model.



Now if only we could do something about the servicing costs :-)

Myself and my newly wed husband recently visited Audi Warrington as we got a phone call about an event that was on, when we arrived Audi were very busy but Ian was passing reception and took time out of what looked liked a very busy day to help us. Ian was very helpful and welcoming and helped us to decide on which car was best for us as we were struggling to pick one out of two we really liked and explained everything we needed to know from trading our old car on to buying our lovely Audi A5 which my husband loves. I genuinely didn't think we would have bought a new car as we had just got married, but Ian Morton who helped us was very easy to talk to and his customer service was excellent it made our decision even more easy. Thank You. Mr and Mrs Simpson.

Me and my partner came in looking for an Audi A3 S line, we were handed the keys and we were left to browse the car at our own leisure. Absolutely loved it , no mither , no pushy sales pitch. On our way back to hand the keys we spotted the one ! A shiny red Audi A3 S line which caught our eyes ! We asked to have a look at it , and fell in love with it ! We have been back today to test drive and put our deposit on the car ! Fantastic customer service by all the staff, especially Tyrone who left us to make our minds up , very positive member of staff who doesn't OVER do it! We pick the car up in the next week or so, we can't wait to get our hands on it and can't thank Audi Warrington enough! 5 stars all day long !

I recently bought a car from Ian at Audi Warrington and I have to say, what a pleasant experience. They listened to what I wanted and matched me with a car that is perfect. The service is extremely high touch and they don't have the hard sell approach whatsoever. Ian was knowledgable, patient and delivered on all his promises, I'm really impressed. Thank you so much Ian, James and Rebecca.

Got my 3rd car from Warrington Audi on thursday. Dave Willons has looked after us for the last two cars and I can't fault him. He always looks after us and always goes that extra mile. Nothing is too much trouble and he takes out all the hassle of looking for and buying a new car. In fact all the staff are brilliant. Wouldn't go anywhere else.

From start to finish I had a great experience at Audi of Warrington. I was greeted immediately yet given enough time to survey my surroundings without that “hard push” you get at some dealerships. Charlie Vail took the time to explain all the options/differences between the models I was looking at with great care. When I changed my mind (multiple times) he took it in stride with a “you need to be happy” attitude. Mind finally made up, I was done in record time. I have been to other dealerships where it took hours to get through the finance portion! At the end, Charlie met me outside and went over all the bells and whistles, leaving me feeling like a child at Christmas! He offered to touch base with me the following week, let’s face it buying a new vehicle can be overwhelming, just incase I might have a question or two about all the extras. Job well done Audi of Warrington and Charlie Vail!! I will definitely be a repeat customer and will recommend them hands down!!

First time I have visited Audi Warrington struggled to find it though, but once in there I felt good. Met Richard Robinson for the first time, what a pleasant gentleman we went through my requirements soup to nuts never really went there to actually buy an RS3 however 1 hour later the deal was done and dusted cracking deal that's why I signed there and then.

Picking it up in 5 days is fantastic can't wait thanks Richard and the team I will definitely be buying another one in 12 months Oh the coffee and biscuits were lovely

Thanks again top draw.

Excellent customer service from start to finish.. All the staff where very friendly and welcoming and really couldn't do enough for me. I couldn't be happier with my new car :) special thank you to Ian who literally could not have done any more for me than what he did. Excellent communication skills from start to finish and personalised my car to everything and more I could have wanted :) thanks to the team again!

“We don’t do diagnostic work on a Friday”. What a complete and utter joke. My first new Audi and all I can say is that I’ve ever had this problem with BMW.



It’s your product, it’s faulty and it’s under warranty - you should be sorting it my convenience. It’s like trying to get an appointment with a GP !!

Went to look at the new s5 coupe on Saturday following my request via the Audi website. I got a callback from a sales rep and told him I'd go in over the weekend. We got there at 2.30pm had a look round then approached the desk to explain why We were there. I was told someone would be with me in a couple of minutes. 15 minutes went by. I asked again and and was told they'll be with you in a couple of minutes. There were customers everywhere. People sitting in the waiting area. No organisation whatsoever. It was an absolute shambles. I approached the desk to tell them I wasn't waiting any longer. I asked for a call back. Not heard anything. I asked for brochures-they didn't have any. Here's the thing-if you're going to display the cars in the showroom for selling-ask Audi to send some brochures with the car!! I used to deal with Jon Davies. Since he has left the place has gone to the dogs. I'll be going to Halliwell jones next weekend to look at BMWs!!

Very poor service, I will try to avoid using them In the future, clearly not interested in telling customers when their car is ready. I had to go in and ask what was going on, following a day not hearing anything and then them not returning my call. Only to be told, 'it was ready yesterday, did no one call'.

Terrible experience.

I went to collect my new car, I was sat down and asked to make payment, so I payed with my debit card.

Then I waited 3 hours, and was then told the car wouldn't be available for collection until the next day.

There was that many issues I don't have the patience to list them all.

But I will NEVER buy an Audi again.

Disgraceful service.

Recently purchased an used Audi Q5 from this dealership and while I have no issues with the vehicle the dealership is less than impressive. I had the money to buy the vehicle outright but was persuaded to take a PCP deal as they were offering a free service deal which they would not consider for cash. The salesperson advised that I could take the PCP deal then pay off the outstanding amount without incurring any interest (a deal other car dealership offer i.e. Ford). I was reassured on numerous occasions that there would be no interest occurred so I bought the vehicle. So I came to pay off the vehicle after 1 month to find there WAS interest to pay around £700. I obviously complained but after a long investigation was told the verbal agreement could not be proved (how about interviewing the staff !!) and it was my choice to agree to the finance (even reading the small print does not make it clear that interest has to be paid on any PCP deal. I will be taking this to ombudsman but I will never purchase an Audi from this dealership as their word cannot be trusted.

Popped over to the Audi dealership with my husband looking for an Audi for myself. We had a quick look around the forecourt then went into the showroom. Paul approached my husband asking if he needed any help. My husband told him we had seen 2 cars outside and Paul said “do you want to show me”. Paul then looked briefly over his shoulder towards me and told me to “take a seat” as he was walking outside. I walked towards the seat initially, then wandered around the showroom looking at cars and was not approached by any other member of staff. I stepped outside and Paul continued to direct the conversation to my husband, I was made to feel like a spare part. My husband realised and as we went back into the showroom my husband said to Paul “the car is for Angela you best ask her”. Paul only then included me in the conversation and showed us both a car out the back. I had decided I wanted an Audi prior to visiting your showroom, however chose to purchase a nearly new Audi from the Car People, who treated us both as equals with respect. Paul did eventually direct conversation to me and did suggest a plausible scheme, just not what I wanted.

I would not recommend people to buy from this dealership, My Husband and myself went along looking for an Audi A4 petrol Automatic, we had an A4 to part exchange, I believe the salesman was arrogant and they offered a ridiculously low part exchange value on our car, it was not the same experience we received from Harrogate Audi when we purchased and part exchanged with them , they were professional courteous, and diligent, because we have moved to Warrington we wished to purchase locally, however we have purchased from Mercedes Warrington and it was a completely different experience, and our part exchange was £1,300 more than Audi was offering.