3Fivetwo Healthcare

I haven't even met them yet but for prices they charge r incapable of sending out a letter to confirm an appt or even an email to confirm an appt i no idea where this place is or how to get there i have agoraphobia this appt traumatic enough without basic admin inefficiency.

Poor service and diabolical follow up. Spent 3 weeks chasing a simple referral letter for physio

Fantastic place and fantastic staff.

Took me of waiting list because I said I felt unable to travel to eniskillem , made numerous phone calls never found it so hard to get an answer to a call , then got a letter saying of list because you didn't corresponde now I emailed and rang them no reply awful

Great Doctors but administration is totally diabolical. As a private patient I spent hours on the phone trying to get through. When I eventually did was put on hold for a further 10 mins and then only to be cut off.
Back to the Ulster independant for me.

Unlike others I've had an excellent time as an NHS patient with 352. I've always had my phonecalls answered within 3-5 rings by both switchboard and other staff. I did wait around 6 months to see a surgeon for a finger op, and a further 4 to get surgery but it was non-urgent so didn't mind. I've complex issues that the staff did everything to accomodate for me and they ensured I was kept informed with everything being undertaken whether at the clinic or with respect to the surgery.

I was very fortunate to avail of an overnight room and found the staff/service fine. It was just a bit lonely given it's "PRIVATE" :) - so no facility to talk to any other patients but so long as you're prepared & bring enough to occupy yourself you can put the time in easily enough.