Bath Shack

About Bath Shack

bathshack.com Ireland's best value online bathroom store - Shop Online or at our showrooms in Ballymena, Belfast, Lisburn Dublin & Cork!

Bath Shack Description

Welcome to www. bathshack.com Ireland’s premier online bathroom showroom.


Unlike many other online bathroom companies who may offer delivery services to Irish customers at extortionate costs, Bath Shack have set out to service this niche in the market and are dedicated to servicing the needs of Irish customers who prefer to shop online at their leisure rather than through traditional means. Customers can shop, safe in the knowledge that they are dealing with an Irish company who values their business and delights in offering the best service they can.

Reviews

User

Anyone else in love with this bathroom layout with the Moods Hoxton Freestanding bath? 😍 👉http://bit.ly/2x3dZeT

User

Undecided? Have a read of our new blog post! This will definitely help you make your mind up! 🤔

User

Josef Martin walnut double vanity unit! www.bathshack.com

User

Having a small bathroom doesn’t mean that you can’t have the style you want in your bathroom! 😄

User

Did you know you can use our FREE online bathroom planner tool to design the perfect bathroom for your house? 🔨🛀 Have a look 👉 http://bit.ly/2LEMNIQ

User

Come visit our sunny Belfast showroom open until 4pm today!

User

You don't have to go to the spa to enjoy a relaxing weekend! Steam & Hydro-Massage Showers, yes please! 😍🧖‍♀️ 👉 http://bit.ly/2PnPrF1
Insignia Showers

User

The winner of the GROHE Philips Aquatunes shower speaker is... Leah Millar, but if we could just get Ellen McCartney to show us all her Cher Impression we might have to reconsider giving her the prize 🚿😂 Keep an eye on our Facebook page for more competitions coming soon!

User

#TBT and we can't forget the action from group 2 of the Bath Shack​ Antrim SHC, Rossa v Loughgiel. Here's a quick recap of the match! Official Antrim GAA​ #AntrimSHC

User

#TBT to group 1 of last weekends Bath Shack Antrim SHC match Cushendall v Dunloy. Here's a quick recap of the action! Official Antrim GAA​ #AntrimSHC

User

Anyone else in love with this Josef Martin floating vanity unit?😍 #JosefMartin

User

Find out everything you need to know about finding the right bathroom accessories for your bathroom! 🚽😄

User

Have a look at this beauty! The new Geneva Freestanding Slipper bath from Viktor Benson! Would you give it a 👍 or a 👎 let us know in the comments below!

User

Huge congrats to Keelan Molloy (Dunloy v Cushendall) & Ordhan McFadden (Loughgiel v Rossa) winners of the man of the match vouchers from Bath Shack SHC games at the weekend! Official Antrim GAA

User

#ColourFindFriday We love the mix of grey and yellow in this customer bathroom! 😍 Share your bathroom colour scheme ideas in the comments below to help others in need of some inspiration! 👇

User

Are you more of a traditional or modern bathroom person? 🛁

User

‼️Customer Notice - Dublin Showroom‼️ Our Dublin showroom will be closed this Sunday the 26th of August and Sunday the 2nd of September! Apologies for any inconvenience caused!

User

Have you ever wondered what the best practice is for cleaning and maintaining freestanding baths? 💭 Have a read of our latest blog post to find out! If you have any questions you would like to see answered in our blog we would love to hear from you! Get in touch or post them in the comments below!

User

Would like to thank Robert - Bathshack Dublin, with all your wonderful advice and expertise my bathroom looks amazing. Would highly recommend to anyone thinking of updating der bathroom, prices are best around and the service is fantastic, will definitely be back when changing my en-suite 👍👍👍👍

User

Went to bath shack in Douglas I have to say I was very pleased with the service I got I was very happy with the quality of the bathroom I picked the staff were very attentive and very helpful so will be recommending bath shack to family and friends thank you

User

We recently purchased all of our bathroom suites from Bath Shack in Cork. Their customer service was second to none. Dave in Cork was so helpful, even getting a bath delivered to us from Belfast during the snow in March! So friendly and helpful, I couldn't recommend them highly enough. And their prices blow everyone else's out of the water. A brilliant company to deal with!

User

We recently had 2 bathrooms renovated and used Bath Shack in Cork to purchase everything for both bathrooms. The customer service that we received from Gavin was excellent throughout - from our first visit to the after sales service. He suggested a design for one of the rooms that has worked out really well, he advised on all the items, both big and small and liaised with the builders constantly to ensure the items selected would work for our bathroom.



Everything was delivered on time and the builders were here to receive the 2 pallets of ware and carry it into the house. The builders were recommended by Bath Shack and the liaison between them really helped the smooth running of the renovation, we didn’t have to worry about anything, it was all sorted out between them. We also had great help from Ryan who went to a lot of trouble to find exactly the colour of tiles that we liked and ordered them in especially for us. The builders – Alan and John did a great job and the bathrooms look fantastic. We are delighted!

User

Top quality Customer Services. I had a small problem with a hair line crack in a shower base. I point out it was a manufacturing fault and difficult to see . I contacted Bathshack on Wednesday and the part will be replaced and here on Friday. This is top quality customer care . So a big thanks to Paul Sanders and his team.

The larger shower cubicles that are available at Bathshack are ideal for disabled people and I thoroughly recommend them. Makes life so much easier for me

User

I'm not usually one to write reviews but I was so pleased with the amazing customer service I received at bath shack I felt it was only right to leave positive feed back. I was helped in store by Ryan D. I got a few other quotes but bath shack couldn't be beaten on price or quality. I was then able to place the order over the phone and the order was ready to be collected in a few days. After the order was made I was kept updated on the progress of my order by Christina K. She was so efficient and helpful she kept me updated and was very patient with me while I was arranging a collection day. She was happy to do what was easiest for me this made the world of difference as I was also trying to arrange builders and plumbers at the same time. Would definitely recommend bath shack and if I ever need anything else that will be my first stop. Thanks

User

I have visited Ballymena store today. I was very surprised by how much choices there were. Very good prices too. Aideen was extremely professional, helpful and so friendly. Since Aideen was so approachable and extremely good at her job I have decided to buy new bathroom/toilet furniture for my new house :) Fantastic service! I would recommend to everyone and definitely come back again. Thank you for all Aideen.

User

Highly recommend Bathshack for all bathroom ware and tiles, in middle of renovating our bathroom and have to say staff , especially Gavin in the Cork store , are so helpful and nothing is a problem, have run short and they’ve reordered and got them to us in couple days, very reasonable and very professional, , no need to go anywhere else, have everything you need �

User

Fantastic service from start to finish. Had been to several other bathroom companies but Richard @ Bath Shack talked us through all our options and made sure we were happy. Also at a fantastic price! Will def recommend to anyone. Thanks Peter Kelly for the recommendation!

User

Can't recommend Bathshack highly enough. We had the pleasure of dealing with Gavin from day one, who went above and beyond to help and advise us on the fit out our 3 bathrooms. Bathshack won't be beaten on price, quality or customer service. Definitely worth a visit. Thanks again to Gavin for all is help.

User

Broken toilet in the ensuite needed fixed. Looked online seen some good deals. Called the showroom as I needed it in a hurry. Four hours later and new toilet and sink unit where delivered without me having to leave the house. Also got new flooring for the bedroom which turned out better than I could of hoped. Thanks Bathshack.

User

Bath shack gave me my dream freestanding bath at a price I could afford. Customer service in store is really good and if something is in stock, delivery works really well. However, If something is not in stock, communication can be diffcult and promised phone calls never happen from Dublin store (main hub in belfast better), but overall Im happy with service and looking forward to a brand new bathroom :)

User

We ordered some Nuance panels ( panels are great no issues there) from the Ballymena store great initial service from Charlotte (certainly happy to take our money, and they are not cheap panels) and told they would be here in 5/10 days received emails and read if there was a problem we would be contacted.Well this time passed and no communication from Bath shack. I rang at 2 weeks from order to be told they where not sure what was happening and would check and ring back.No return call I rang again to be told the same.No call back.I rang a third time to be told they should be on the following Friday.No call to say they where there so I rang again to be told the panels where there but no glue it would be after Easter and I explained about no call backs.I was assured that I would be contacted(by phone and email) on the Wednesday to confirm delivery. Yes you guessed no call(did get email after call) so I rang on the Wednesday to be told my items where on the van for delivery. All arrived that day with a lovely delivery guy.Started reading the fitting instructions to find that Charlotte who served us in Ballymena DIDN'T advise us we needed a colour sealant as well as the neutral glue.Another hold up as Bath Shack doesn't have it so ordered online from another retailer.Don't order from this company!!!!

what few pennies you might save will cost you in time in the long run. I am also doing a full bathroom renovation as well as this shower room thank goodness I went to JustTiles N bathrooms in Ballymena who provided FANTASTIC service with no issues.They both trade in penny bridge industrail estate so drive passed Bath Shack and go to a professional company.

User

Terrible. Our first experience of Bathshack will be our last. Delivered a set of shower doors that were missing parts and turned out to have been previously sold and poorly repackaged. Cost me the fitters time to discover the problem. The replacement doors took 10 days and and added 2 weeks to the job. The "customer care" manager offered a financial compensation for the inconvenience then failed to make good on that. Avoid is my advice.

User

So disappointed, salesmen we excellent but after sales was a disaster, order did not arrive on time and I had to keep ringing and chasing for delivery dates and got the run around every time, eventually I had to cancel one item and purchase elsewhere. Won’t be going back!

User

I never ever write reviews but this bathroom renovation has been one headache after another since July 2017. Yes we still dont have everything 8 months later. Our original order was late and missing items. Held up my builders a number of times. Then second and third delivery dates came and went. Then we ordered a back splash piece behind our sink unit to which we waited and waited then eventually got it and it was the complete wrong size. I kept following up to see when the new piece would be in and heard nothing. They never return my calls. Called into shop and it was there (totally just didnt bother delivering it out to me). Im still waiting on a plug for our jet tub to which the sale guy I called today knew nothing about. Again I never write reviews but I would highly recommend steering clear of this shop. We have completely renovated our house and delt with a lot of suppliers & this crew were absolutely terrible to work with. �

User

First and last time using Bathshack. After being advised by a number of people not to order from them.. wish i had of listened now. Currently been waiting 4 weeks plus for wall panels to arrive, after an incorrect order being received at the start, and then a further incorrect delivery attempt. Been fobbed off during numerous phone calls , promised calls back which never happened, because staff were off sick or staff were on leave and no notes left on my account to see what was happening.. poor service. Emailed the 'customer service manager' on Tuesday and surprisingly still no word back. Been sitting with an unfinished bathroom with no sink and no toilet fixed to a wall for a month. But sure you've been paid so no hurry on your part...

User

Customer service non existent unless you have a week to chase, broken promises in relation delivery dates, again had to chase for update. There is no confirmation of whether anything is in stock or not, so you could be waiting a week or months for a particular item without any update. Frustrating to say the least.

User

Appalling after I paid all my money up front weeks of delay wrong items false delivery dates withholding courier info! Shocking! Never ever again. The stuff that arrived was diff quality to show room. Just horrendous.

Dave in the showroom in cork was nothing but apologetic and pleasant and the day we ordered everything he was so thorough. I feel sorry for him that the company couldn’t follow through on his good work

User

Would like to thank Robert - Bathshack Dublin, with all your wonderful advice and expertise my bathroom looks amazing. Would highly recommend to anyone thinking of updating der bathroom, prices are best around and the service is fantastic, will definitely be back when changing my en-suite 👍👍👍👍

User

Went to bath shack in Douglas I have to say I was very pleased with the service I got I was very happy with the quality of the bathroom I picked the staff were very attentive and very helpful so will be recommending bath shack to family and friends thank you

User

We recently purchased all of our bathroom suites from Bath Shack in Cork. Their customer service was second to none. Dave in Cork was so helpful, even getting a bath delivered to us from Belfast during the snow in March! So friendly and helpful, I couldn't recommend them highly enough. And their prices blow everyone else's out of the water. A brilliant company to deal with!

User

We recently had 2 bathrooms renovated and used Bath Shack in Cork to purchase everything for both bathrooms. The customer service that we received from Gavin was excellent throughout - from our first visit to the after sales service. He suggested a design for one of the rooms that has worked out really well, he advised on all the items, both big and small and liaised with the builders constantly to ensure the items selected would work for our bathroom.



Everything was delivered on time and the builders were here to receive the 2 pallets of ware and carry it into the house. The builders were recommended by Bath Shack and the liaison between them really helped the smooth running of the renovation, we didn’t have to worry about anything, it was all sorted out between them. We also had great help from Ryan who went to a lot of trouble to find exactly the colour of tiles that we liked and ordered them in especially for us. The builders – Alan and John did a great job and the bathrooms look fantastic. We are delighted!

User

Top quality Customer Services. I had a small problem with a hair line crack in a shower base. I point out it was a manufacturing fault and difficult to see . I contacted Bathshack on Wednesday and the part will be replaced and here on Friday. This is top quality customer care . So a big thanks to Paul Sanders and his team.

The larger shower cubicles that are available at Bathshack are ideal for disabled people and I thoroughly recommend them. Makes life so much easier for me

User

I'm not usually one to write reviews but I was so pleased with the amazing customer service I received at bath shack I felt it was only right to leave positive feed back. I was helped in store by Ryan D. I got a few other quotes but bath shack couldn't be beaten on price or quality. I was then able to place the order over the phone and the order was ready to be collected in a few days. After the order was made I was kept updated on the progress of my order by Christina K. She was so efficient and helpful she kept me updated and was very patient with me while I was arranging a collection day. She was happy to do what was easiest for me this made the world of difference as I was also trying to arrange builders and plumbers at the same time. Would definitely recommend bath shack and if I ever need anything else that will be my first stop. Thanks

User

I have visited Ballymena store today. I was very surprised by how much choices there were. Very good prices too. Aideen was extremely professional, helpful and so friendly. Since Aideen was so approachable and extremely good at her job I have decided to buy new bathroom/toilet furniture for my new house :) Fantastic service! I would recommend to everyone and definitely come back again. Thank you for all Aideen.

User

Highly recommend Bathshack for all bathroom ware and tiles, in middle of renovating our bathroom and have to say staff , especially Gavin in the Cork store , are so helpful and nothing is a problem, have run short and they’ve reordered and got them to us in couple days, very reasonable and very professional, , no need to go anywhere else, have everything you need �

User

Fantastic service from start to finish. Had been to several other bathroom companies but Richard @ Bath Shack talked us through all our options and made sure we were happy. Also at a fantastic price! Will def recommend to anyone. Thanks Peter Kelly for the recommendation!

User

Can't recommend Bathshack highly enough. We had the pleasure of dealing with Gavin from day one, who went above and beyond to help and advise us on the fit out our 3 bathrooms. Bathshack won't be beaten on price, quality or customer service. Definitely worth a visit. Thanks again to Gavin for all is help.

User

Broken toilet in the ensuite needed fixed. Looked online seen some good deals. Called the showroom as I needed it in a hurry. Four hours later and new toilet and sink unit where delivered without me having to leave the house. Also got new flooring for the bedroom which turned out better than I could of hoped. Thanks Bathshack.

User

Bath shack gave me my dream freestanding bath at a price I could afford. Customer service in store is really good and if something is in stock, delivery works really well. However, If something is not in stock, communication can be diffcult and promised phone calls never happen from Dublin store (main hub in belfast better), but overall Im happy with service and looking forward to a brand new bathroom :)

User

We ordered some Nuance panels ( panels are great no issues there) from the Ballymena store great initial service from Charlotte (certainly happy to take our money, and they are not cheap panels) and told they would be here in 5/10 days received emails and read if there was a problem we would be contacted.Well this time passed and no communication from Bath shack. I rang at 2 weeks from order to be told they where not sure what was happening and would check and ring back.No return call I rang again to be told the same.No call back.I rang a third time to be told they should be on the following Friday.No call to say they where there so I rang again to be told the panels where there but no glue it would be after Easter and I explained about no call backs.I was assured that I would be contacted(by phone and email) on the Wednesday to confirm delivery. Yes you guessed no call(did get email after call) so I rang on the Wednesday to be told my items where on the van for delivery. All arrived that day with a lovely delivery guy.Started reading the fitting instructions to find that Charlotte who served us in Ballymena DIDN'T advise us we needed a colour sealant as well as the neutral glue.Another hold up as Bath Shack doesn't have it so ordered online from another retailer.Don't order from this company!!!!

what few pennies you might save will cost you in time in the long run. I am also doing a full bathroom renovation as well as this shower room thank goodness I went to JustTiles N bathrooms in Ballymena who provided FANTASTIC service with no issues.They both trade in penny bridge industrail estate so drive passed Bath Shack and go to a professional company.

User

Terrible. Our first experience of Bathshack will be our last. Delivered a set of shower doors that were missing parts and turned out to have been previously sold and poorly repackaged. Cost me the fitters time to discover the problem. The replacement doors took 10 days and and added 2 weeks to the job. The "customer care" manager offered a financial compensation for the inconvenience then failed to make good on that. Avoid is my advice.

User

So disappointed, salesmen we excellent but after sales was a disaster, order did not arrive on time and I had to keep ringing and chasing for delivery dates and got the run around every time, eventually I had to cancel one item and purchase elsewhere. Won’t be going back!

User

I never ever write reviews but this bathroom renovation has been one headache after another since July 2017. Yes we still dont have everything 8 months later. Our original order was late and missing items. Held up my builders a number of times. Then second and third delivery dates came and went. Then we ordered a back splash piece behind our sink unit to which we waited and waited then eventually got it and it was the complete wrong size. I kept following up to see when the new piece would be in and heard nothing. They never return my calls. Called into shop and it was there (totally just didnt bother delivering it out to me). Im still waiting on a plug for our jet tub to which the sale guy I called today knew nothing about. Again I never write reviews but I would highly recommend steering clear of this shop. We have completely renovated our house and delt with a lot of suppliers & this crew were absolutely terrible to work with. �

User

First and last time using Bathshack. After being advised by a number of people not to order from them.. wish i had of listened now. Currently been waiting 4 weeks plus for wall panels to arrive, after an incorrect order being received at the start, and then a further incorrect delivery attempt. Been fobbed off during numerous phone calls , promised calls back which never happened, because staff were off sick or staff were on leave and no notes left on my account to see what was happening.. poor service. Emailed the 'customer service manager' on Tuesday and surprisingly still no word back. Been sitting with an unfinished bathroom with no sink and no toilet fixed to a wall for a month. But sure you've been paid so no hurry on your part...

User

Customer service non existent unless you have a week to chase, broken promises in relation delivery dates, again had to chase for update. There is no confirmation of whether anything is in stock or not, so you could be waiting a week or months for a particular item without any update. Frustrating to say the least.

User

Appalling after I paid all my money up front weeks of delay wrong items false delivery dates withholding courier info! Shocking! Never ever again. The stuff that arrived was diff quality to show room. Just horrendous.

Dave in the showroom in cork was nothing but apologetic and pleasant and the day we ordered everything he was so thorough. I feel sorry for him that the company couldn’t follow through on his good work

User

Would like to thank Robert - Bathshack Dublin, with all your wonderful advice and expertise my bathroom looks amazing. Would highly recommend to anyone thinking of updating der bathroom, prices are best around and the service is fantastic, will definitely be back when changing my en-suite 👍👍👍👍

User

Went to bath shack in Douglas I have to say I was very pleased with the service I got I was very happy with the quality of the bathroom I picked the staff were very attentive and very helpful so will be recommending bath shack to family and friends thank you

User

We recently purchased all of our bathroom suites from Bath Shack in Cork. Their customer service was second to none. Dave in Cork was so helpful, even getting a bath delivered to us from Belfast during the snow in March! So friendly and helpful, I couldn't recommend them highly enough. And their prices blow everyone else's out of the water. A brilliant company to deal with!

User

We recently had 2 bathrooms renovated and used Bath Shack in Cork to purchase everything for both bathrooms. The customer service that we received from Gavin was excellent throughout - from our first visit to the after sales service. He suggested a design for one of the rooms that has worked out really well, he advised on all the items, both big and small and liaised with the builders constantly to ensure the items selected would work for our bathroom.



Everything was delivered on time and the builders were here to receive the 2 pallets of ware and carry it into the house. The builders were recommended by Bath Shack and the liaison between them really helped the smooth running of the renovation, we didn’t have to worry about anything, it was all sorted out between them. We also had great help from Ryan who went to a lot of trouble to find exactly the colour of tiles that we liked and ordered them in especially for us. The builders – Alan and John did a great job and the bathrooms look fantastic. We are delighted!

User

Top quality Customer Services. I had a small problem with a hair line crack in a shower base. I point out it was a manufacturing fault and difficult to see . I contacted Bathshack on Wednesday and the part will be replaced and here on Friday. This is top quality customer care . So a big thanks to Paul Sanders and his team.

The larger shower cubicles that are available at Bathshack are ideal for disabled people and I thoroughly recommend them. Makes life so much easier for me

User

I'm not usually one to write reviews but I was so pleased with the amazing customer service I received at bath shack I felt it was only right to leave positive feed back. I was helped in store by Ryan D. I got a few other quotes but bath shack couldn't be beaten on price or quality. I was then able to place the order over the phone and the order was ready to be collected in a few days. After the order was made I was kept updated on the progress of my order by Christina K. She was so efficient and helpful she kept me updated and was very patient with me while I was arranging a collection day. She was happy to do what was easiest for me this made the world of difference as I was also trying to arrange builders and plumbers at the same time. Would definitely recommend bath shack and if I ever need anything else that will be my first stop. Thanks

User

I have visited Ballymena store today. I was very surprised by how much choices there were. Very good prices too. Aideen was extremely professional, helpful and so friendly. Since Aideen was so approachable and extremely good at her job I have decided to buy new bathroom/toilet furniture for my new house :) Fantastic service! I would recommend to everyone and definitely come back again. Thank you for all Aideen.

User

Highly recommend Bathshack for all bathroom ware and tiles, in middle of renovating our bathroom and have to say staff , especially Gavin in the Cork store , are so helpful and nothing is a problem, have run short and they’ve reordered and got them to us in couple days, very reasonable and very professional, , no need to go anywhere else, have everything you need �

User

Fantastic service from start to finish. Had been to several other bathroom companies but Richard @ Bath Shack talked us through all our options and made sure we were happy. Also at a fantastic price! Will def recommend to anyone. Thanks Peter Kelly for the recommendation!

User

Can't recommend Bathshack highly enough. We had the pleasure of dealing with Gavin from day one, who went above and beyond to help and advise us on the fit out our 3 bathrooms. Bathshack won't be beaten on price, quality or customer service. Definitely worth a visit. Thanks again to Gavin for all is help.

User

Broken toilet in the ensuite needed fixed. Looked online seen some good deals. Called the showroom as I needed it in a hurry. Four hours later and new toilet and sink unit where delivered without me having to leave the house. Also got new flooring for the bedroom which turned out better than I could of hoped. Thanks Bathshack.

User

Bath shack gave me my dream freestanding bath at a price I could afford. Customer service in store is really good and if something is in stock, delivery works really well. However, If something is not in stock, communication can be diffcult and promised phone calls never happen from Dublin store (main hub in belfast better), but overall Im happy with service and looking forward to a brand new bathroom :)

User

We ordered some Nuance panels ( panels are great no issues there) from the Ballymena store great initial service from Charlotte (certainly happy to take our money, and they are not cheap panels) and told they would be here in 5/10 days received emails and read if there was a problem we would be contacted.Well this time passed and no communication from Bath shack. I rang at 2 weeks from order to be told they where not sure what was happening and would check and ring back.No return call I rang again to be told the same.No call back.I rang a third time to be told they should be on the following Friday.No call to say they where there so I rang again to be told the panels where there but no glue it would be after Easter and I explained about no call backs.I was assured that I would be contacted(by phone and email) on the Wednesday to confirm delivery. Yes you guessed no call(did get email after call) so I rang on the Wednesday to be told my items where on the van for delivery. All arrived that day with a lovely delivery guy.Started reading the fitting instructions to find that Charlotte who served us in Ballymena DIDN'T advise us we needed a colour sealant as well as the neutral glue.Another hold up as Bath Shack doesn't have it so ordered online from another retailer.Don't order from this company!!!!

what few pennies you might save will cost you in time in the long run. I am also doing a full bathroom renovation as well as this shower room thank goodness I went to JustTiles N bathrooms in Ballymena who provided FANTASTIC service with no issues.They both trade in penny bridge industrail estate so drive passed Bath Shack and go to a professional company.

User

Terrible. Our first experience of Bathshack will be our last. Delivered a set of shower doors that were missing parts and turned out to have been previously sold and poorly repackaged. Cost me the fitters time to discover the problem. The replacement doors took 10 days and and added 2 weeks to the job. The "customer care" manager offered a financial compensation for the inconvenience then failed to make good on that. Avoid is my advice.

User

So disappointed, salesmen we excellent but after sales was a disaster, order did not arrive on time and I had to keep ringing and chasing for delivery dates and got the run around every time, eventually I had to cancel one item and purchase elsewhere. Won’t be going back!

User

I never ever write reviews but this bathroom renovation has been one headache after another since July 2017. Yes we still dont have everything 8 months later. Our original order was late and missing items. Held up my builders a number of times. Then second and third delivery dates came and went. Then we ordered a back splash piece behind our sink unit to which we waited and waited then eventually got it and it was the complete wrong size. I kept following up to see when the new piece would be in and heard nothing. They never return my calls. Called into shop and it was there (totally just didnt bother delivering it out to me). Im still waiting on a plug for our jet tub to which the sale guy I called today knew nothing about. Again I never write reviews but I would highly recommend steering clear of this shop. We have completely renovated our house and delt with a lot of suppliers & this crew were absolutely terrible to work with. �

User

First and last time using Bathshack. After being advised by a number of people not to order from them.. wish i had of listened now. Currently been waiting 4 weeks plus for wall panels to arrive, after an incorrect order being received at the start, and then a further incorrect delivery attempt. Been fobbed off during numerous phone calls , promised calls back which never happened, because staff were off sick or staff were on leave and no notes left on my account to see what was happening.. poor service. Emailed the 'customer service manager' on Tuesday and surprisingly still no word back. Been sitting with an unfinished bathroom with no sink and no toilet fixed to a wall for a month. But sure you've been paid so no hurry on your part...

User

Customer service non existent unless you have a week to chase, broken promises in relation delivery dates, again had to chase for update. There is no confirmation of whether anything is in stock or not, so you could be waiting a week or months for a particular item without any update. Frustrating to say the least.

User

Appalling after I paid all my money up front weeks of delay wrong items false delivery dates withholding courier info! Shocking! Never ever again. The stuff that arrived was diff quality to show room. Just horrendous.

Dave in the showroom in cork was nothing but apologetic and pleasant and the day we ordered everything he was so thorough. I feel sorry for him that the company couldn’t follow through on his good work

User

Would like to thank Robert - Bathshack Dublin, with all your wonderful advice and expertise my bathroom looks amazing. Would highly recommend to anyone thinking of updating der bathroom, prices are best around and the service is fantastic, will definitely be back when changing my en-suite 👍👍👍👍

User

Went to bath shack in Douglas I have to say I was very pleased with the service I got I was very happy with the quality of the bathroom I picked the staff were very attentive and very helpful so will be recommending bath shack to family and friends thank you

User

We recently purchased all of our bathroom suites from Bath Shack in Cork. Their customer service was second to none. Dave in Cork was so helpful, even getting a bath delivered to us from Belfast during the snow in March! So friendly and helpful, I couldn't recommend them highly enough. And their prices blow everyone else's out of the water. A brilliant company to deal with!

User

We recently had 2 bathrooms renovated and used Bath Shack in Cork to purchase everything for both bathrooms. The customer service that we received from Gavin was excellent throughout - from our first visit to the after sales service. He suggested a design for one of the rooms that has worked out really well, he advised on all the items, both big and small and liaised with the builders constantly to ensure the items selected would work for our bathroom.



Everything was delivered on time and the builders were here to receive the 2 pallets of ware and carry it into the house. The builders were recommended by Bath Shack and the liaison between them really helped the smooth running of the renovation, we didn’t have to worry about anything, it was all sorted out between them. We also had great help from Ryan who went to a lot of trouble to find exactly the colour of tiles that we liked and ordered them in especially for us. The builders – Alan and John did a great job and the bathrooms look fantastic. We are delighted!

User

Top quality Customer Services. I had a small problem with a hair line crack in a shower base. I point out it was a manufacturing fault and difficult to see . I contacted Bathshack on Wednesday and the part will be replaced and here on Friday. This is top quality customer care . So a big thanks to Paul Sanders and his team.

The larger shower cubicles that are available at Bathshack are ideal for disabled people and I thoroughly recommend them. Makes life so much easier for me

User

I'm not usually one to write reviews but I was so pleased with the amazing customer service I received at bath shack I felt it was only right to leave positive feed back. I was helped in store by Ryan D. I got a few other quotes but bath shack couldn't be beaten on price or quality. I was then able to place the order over the phone and the order was ready to be collected in a few days. After the order was made I was kept updated on the progress of my order by Christina K. She was so efficient and helpful she kept me updated and was very patient with me while I was arranging a collection day. She was happy to do what was easiest for me this made the world of difference as I was also trying to arrange builders and plumbers at the same time. Would definitely recommend bath shack and if I ever need anything else that will be my first stop. Thanks

User

I have visited Ballymena store today. I was very surprised by how much choices there were. Very good prices too. Aideen was extremely professional, helpful and so friendly. Since Aideen was so approachable and extremely good at her job I have decided to buy new bathroom/toilet furniture for my new house :) Fantastic service! I would recommend to everyone and definitely come back again. Thank you for all Aideen.

User

Highly recommend Bathshack for all bathroom ware and tiles, in middle of renovating our bathroom and have to say staff , especially Gavin in the Cork store , are so helpful and nothing is a problem, have run short and they’ve reordered and got them to us in couple days, very reasonable and very professional, , no need to go anywhere else, have everything you need �

User

Fantastic service from start to finish. Had been to several other bathroom companies but Richard @ Bath Shack talked us through all our options and made sure we were happy. Also at a fantastic price! Will def recommend to anyone. Thanks Peter Kelly for the recommendation!

User

Can't recommend Bathshack highly enough. We had the pleasure of dealing with Gavin from day one, who went above and beyond to help and advise us on the fit out our 3 bathrooms. Bathshack won't be beaten on price, quality or customer service. Definitely worth a visit. Thanks again to Gavin for all is help.

User

Broken toilet in the ensuite needed fixed. Looked online seen some good deals. Called the showroom as I needed it in a hurry. Four hours later and new toilet and sink unit where delivered without me having to leave the house. Also got new flooring for the bedroom which turned out better than I could of hoped. Thanks Bathshack.

User

Bath shack gave me my dream freestanding bath at a price I could afford. Customer service in store is really good and if something is in stock, delivery works really well. However, If something is not in stock, communication can be diffcult and promised phone calls never happen from Dublin store (main hub in belfast better), but overall Im happy with service and looking forward to a brand new bathroom :)

User

We ordered some Nuance panels ( panels are great no issues there) from the Ballymena store great initial service from Charlotte (certainly happy to take our money, and they are not cheap panels) and told they would be here in 5/10 days received emails and read if there was a problem we would be contacted.Well this time passed and no communication from Bath shack. I rang at 2 weeks from order to be told they where not sure what was happening and would check and ring back.No return call I rang again to be told the same.No call back.I rang a third time to be told they should be on the following Friday.No call to say they where there so I rang again to be told the panels where there but no glue it would be after Easter and I explained about no call backs.I was assured that I would be contacted(by phone and email) on the Wednesday to confirm delivery. Yes you guessed no call(did get email after call) so I rang on the Wednesday to be told my items where on the van for delivery. All arrived that day with a lovely delivery guy.Started reading the fitting instructions to find that Charlotte who served us in Ballymena DIDN'T advise us we needed a colour sealant as well as the neutral glue.Another hold up as Bath Shack doesn't have it so ordered online from another retailer.Don't order from this company!!!!

what few pennies you might save will cost you in time in the long run. I am also doing a full bathroom renovation as well as this shower room thank goodness I went to JustTiles N bathrooms in Ballymena who provided FANTASTIC service with no issues.They both trade in penny bridge industrail estate so drive passed Bath Shack and go to a professional company.

User

Terrible. Our first experience of Bathshack will be our last. Delivered a set of shower doors that were missing parts and turned out to have been previously sold and poorly repackaged. Cost me the fitters time to discover the problem. The replacement doors took 10 days and and added 2 weeks to the job. The "customer care" manager offered a financial compensation for the inconvenience then failed to make good on that. Avoid is my advice.

User

So disappointed, salesmen we excellent but after sales was a disaster, order did not arrive on time and I had to keep ringing and chasing for delivery dates and got the run around every time, eventually I had to cancel one item and purchase elsewhere. Won’t be going back!

User

I never ever write reviews but this bathroom renovation has been one headache after another since July 2017. Yes we still dont have everything 8 months later. Our original order was late and missing items. Held up my builders a number of times. Then second and third delivery dates came and went. Then we ordered a back splash piece behind our sink unit to which we waited and waited then eventually got it and it was the complete wrong size. I kept following up to see when the new piece would be in and heard nothing. They never return my calls. Called into shop and it was there (totally just didnt bother delivering it out to me). Im still waiting on a plug for our jet tub to which the sale guy I called today knew nothing about. Again I never write reviews but I would highly recommend steering clear of this shop. We have completely renovated our house and delt with a lot of suppliers & this crew were absolutely terrible to work with. �

User

First and last time using Bathshack. After being advised by a number of people not to order from them.. wish i had of listened now. Currently been waiting 4 weeks plus for wall panels to arrive, after an incorrect order being received at the start, and then a further incorrect delivery attempt. Been fobbed off during numerous phone calls , promised calls back which never happened, because staff were off sick or staff were on leave and no notes left on my account to see what was happening.. poor service. Emailed the 'customer service manager' on Tuesday and surprisingly still no word back. Been sitting with an unfinished bathroom with no sink and no toilet fixed to a wall for a month. But sure you've been paid so no hurry on your part...

User

Customer service non existent unless you have a week to chase, broken promises in relation delivery dates, again had to chase for update. There is no confirmation of whether anything is in stock or not, so you could be waiting a week or months for a particular item without any update. Frustrating to say the least.

User

Appalling after I paid all my money up front weeks of delay wrong items false delivery dates withholding courier info! Shocking! Never ever again. The stuff that arrived was diff quality to show room. Just horrendous.

Dave in the showroom in cork was nothing but apologetic and pleasant and the day we ordered everything he was so thorough. I feel sorry for him that the company couldn’t follow through on his good work

More about Bath Shack

Bath Shack is located at Unit 11 Graham Industrial Park, Dargan Crescent,, BT3 9LP Belfast
028 9077 0188
http://www.bathshack.com