Btk Quality

.Understanding Organisational Context is the first step to effective business planning and a key requirement for the new ISO management system standards. This video provides some guidance on how to develop your knowledge of your organisation's context. http://ow.ly/d9Ax50uJv5W This is something that all business do, whether its through team work or held in the owner's head, without this understanding your business will never succeed. So, get to work, develop and share your organisation's context with the rest of your team are all starting from the same point.

.There is a lot of legislation being released to bring EU rules in to UK laws. Don't forget to update your legal registers with these or you could get a non-conformance from your auditors.

.Gwynedd Council is offering a grant to support certification to ISO standards for organisations in their area, see attached link for further details http://ow.ly/Oo1m30lsNLR Contact BTK Quality if you need support or to discuss how certification can benefit your orgnaisation.

.Successful internal audits make better organisations. To do this: - 1) Set objectives for the audits - Think about, and list, what you want the audits to achieve. Prioritise the list that you create and select the top 3 to 5 items in the list. These could include compliance to the standard, improvement engagement, reductions in NCs, best practice sharing. Set up a scoring process for the audit where high scores equal successful outcomes. These scores can then be used ...to show everyone what a success audit is and used to report outcomes to the senior management team. 2) Ensure auditors can do the job - Make sure the auditors are competent auditors and have some experience of your organisation. set up competency criteria which could include training, number of accompanied audits, peer reviews and so on. Make sure auditors focus on the positives as well as NCs and use NCs to focus on improvements 3) Put success measures in place - Report findings positively and set up display graphs/ reports showing results of audits to promote best practice sharing. 4) Review outcomes and agree system and cultural improvements with senior management - Use the findings and audit results to identify trends in processes, departments, functions, divisions, organisations, etc. Use these trends to promote systems and cultural improvement in your organisation. Set targets for improvements
Some guidenance on internal auditing http://ow.ly/wH8030lryJc
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.Preparing for your next ISO audit? what actions do you take? Issuing an agenda for the audit is no longer enough. Take time to prepare your team and the people that the auditor will talk to. Take a look at this for some more advice on audits http://ow.ly/3Zq330loAnC. How do you prepare for you external audits?

.An effective Management System Scope must include the types of products and services provided, processes used and, if necessary, locations covered. It must not be misleading or misrepresent the organisation's activities. Check out this guide http://ow.ly/PrR230llIgZ Look again at your scope, does it tell your customers what you do and help to give them confidence that you can bring value to their organisation? The scope is one of the first things that prospective customers will see about your organisation, use it wisely.

.Recently attended this Business Wales course on tendering. Excellent, well presented course full of useful information and tips on approaches to tendering and how to get more out of Sell2Wales. http://ow.ly/MqtT30jsaiI

.Recently attended this Business Wales course on tendering, http://ow.ly/VYom30jsa59 . Excellent, well presented course full of useful information and tips on approaches to tendering and how to get more out of Sell2Wales. If you wish to improve your profile on Sell2Wales and other platforms, improve your tendering or get access to working with tender winners get yourself on the course.

.The deadline to adopt the 2015 #ISO Mgmt Sys #standards is fast approaching, now is a great time to consider integrating you management system. Take a look at the Integrated Mngmt IMSIG web site http://ow.ly/ltnh30hZrSW. If you need help or advice use the contact link provided.

.Have you got got your copy of #ISO/DIS45001 #OHSMS requirements? Have you worked out the key changes from #ISO18001? Some areas to look at include - context of the organisation, stakeholder needs and expectations, leadership commitment, integration of plans with other business process, etc.
Worked out how you are going to implement these changes, yet? Still time to get involved, start by getting your copy of the draft standard http://ow.ly/GLfV30hVtB9 , £30 for non-memb...ers of BSi, and start planning for your changes before the final standard is released. This video will provide some hints and tips about how to deal with the changes http://ow.ly/QfcN30hVtVk. But don't forget, it's your system, your people, your issues, make sure that your solutions meet your needs and address your problems - that's the only way to get the full value out of implementing standards.
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.Looking to document the context of your organisation? Here is a blog that you might find helpful http://ow.ly/ahvU30hQUyC. This is one of the many new requirements for the #ISO #standards, are you ready for them yet?

.Talking to our gardeners yesterday, they were complaining about too many people telling them what to do on a job and getting different instructions from property owners when they get to the job. Would you raise an NC against ISO9001: 2015 and what would it be if you would?

.Still looking for clarification of the needs of ISO9001: 2015 take a look at this video http://ow.ly/kna730hJK6P then come and talk to us to move forward.

.Auditing work is starting to pick up, and the diary fills up, as the deadline for transition to the 2015 Quality and Environmental standards approach. If you need help with transition or in setting up new systems visit http://ow.ly/vjxc30hB39B for all your needs in improvement and management systems. Don't waste any more time in preparing for the new standards, even if you don't pursue certification through a CB, self-certifying gives you the confidence and abilities to meet the needs of your customers. Start now, so that when your organisation grows, you are ready with systems that provide control and the path to future excellence. http://ow.ly/oJ5e30hB3Hw

.BTK Quality would like to wish all a Merry Christmas for 2017. For those of you who get a break, enjoy it. For those of you who work over the holiday period, we are thinking of you and thank you for your dedication.

With 2018 just around the corner, now is the time to plan your training needs to take drive your customer satisfaction ratings. See http://ow.ly/bGyx30hmYxr for help and advice on your needs can be met.

.Ever wondered what the advantages of ISO certs are? Experiences from a range of companies that have adopted ISO standards shown here. http://ow.ly/y1xU30gLXLm. Do any of these match your needs?

.Winter approaches so time to transition to ISO9001: 2015 ticks on. See this guide on what the changes mean to you http://ow.ly/NMKC30gqYc8