Drumahoe Veterinary Clinic

Great friendly staff nice location great service

More interested in money than pet.. I phoned out of hours because my dog had been run over let's just say he was in bad shape we phoned drumahoe and the woman on the phone said that we need to have £50 before the vet would even open the gate.... Phoned foyle view the vet came to surgery to view our dog and said he was too far gone. If he had been seen sooner he could have survived so he was put to sleep..

No problem meeting me at 6.30am grace the female vet amazing manners and very professional to take my pup into get looked at and kept in for trial meds

Been using this vets for a number of years. Would thank Catherine for ensuring we got our dog in quickly to get him put to sleep, he was a part of our family for 15 years. However, the experience was far from peaceful or professional. The vet that attended our Dog showed very little confidence or empathy. The dog was brought in muzzled and distressed for his last moments. I specifically told the vet that he had problems with his left leg, yet that is we're she inserted a catheter. I had to hold my dog down whilst the lethal injection was given. The vets communication skills were deplorable.

After the dog was left on the floor dead, she said 'Right that's it' and we were brought to the front desk for payment. It's at this stage that my decision to write a review became necessary. We waited whilst Catherine, the vet that attended our dog, plus another vet discussed in detail to a different customer on the phone possible treatment regarding a separate issue. We were left standing for a considerable period to make payment.

I'd suggest retraining for both vets in their manner with clients and to Catherine for her customer care. 'Sorry for your loss' was completely disingenuous Catherine I'm afraid.

Best vets in the town,if not anywhere..!!

Excellent vets would definitely recommend. Declan the vet takes his time out to explain in great detail why he is doing each test and for what reason , top man #PRETTYTHEMEXICAN