Frankie & Benny'S

Monday: 09:00 - 22:00
Tuesday: 09:00 - 22:00
Wednesday: 09:00 - 22:00
Thursday: 09:00 - 22:00
Friday: 09:00 - 23:00
Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30

About Frankie & Benny'S

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Frankie & Benny'S Description

Frankie & Benny’s serves up the best of New York Italian cuisine to offer you big flavours and massive choice. Whether you fancy a juicy chicken burger or an Italian classic, we’ve got something for everyone! We’ve been a much loved restaurant for over 20 years and offer families a place to go for a fun, comforting meal where you can enjoy some well-deserved, chilled-out family time. We cater for all needs with a huge gluten free menu, a wide offering of vegetarian dishes and host of healthier, lighter bites. So try one of our mouth-watering Freakshakes or grab a beer with friends and enjoy a home-from-home meal with us – see you soon!

Reviews

User

Springtime is #SlimeTime! Two more weeks of #FrankieAndBennysSlime ... join the fun at Frankie's 🦄🌟❣️
#Slime #SlimeTime

User

5 Slimes. 3 weeks. Every Frankie's. What's your favourite Slime colour? 🌈
... #Slime #SlimeTime #FrankieAndBennysSlime
See More

User

Happy Sibling's Day! Tag your sibling who loves pizza the most 🍕🤩
#FrankiesFam

User

Oh 🙏 Hey 👋 Half Termers 🙌
Holidays, Easter Eggs, hints of sunshine and trips to Frankie's ... pinch us because we must be dreaming 😁🦄🌈🌞🤩
#HalfTerm

User

IT'S SLIME TIME! ❣️🌈❣️
Meet Dinosaur Dave, Dorothy the Dolphin, Chirpy Chick, Sparkles the Unicorn, Rainbow the Unicorn. Free with every kid's meal at Frankie and Benny's. Ask your server for a Collector's Card and get them before they're gone!
... #Slime #SlimeTime #FrankieAndBennysSlime
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User

🌟 Ordering though Click and Collect has never been easier! 🌟
We've made ordering online much faster, easier to use and there's no login required 😁😋 And this weekend, we're making it even better with 50% off all starters, mains and desserts when ordering using Click and Collect!
... Click through here for fun yums 🤩: https://bit.ly/2AcF7tD
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User

Can you guess what's coming next week? 👀

User

Wednesday = Hump Day = Pasta Day = Maybe The Best Day?
#FrankiesFaves

User

Dear All Mums Everywhere. Thanks for being amazing. #MothersDay #FrankiesLovesMums

User

Need a last minute Mother’s Day present? 🤫🤭 Screenshot this and send to your Mum … we won’t tell … #MothersDay #FrankiesLovesMums

User

#FrankiesLovesMums this #MothersDay👩‍👦👩‍👧 Check out our set menu here https://bit.ly/2WzQtBz Oh and a cocktail on the house for all Mums tomorrow! 🍸💃✨

User

Miss out on nominating your Mum for Best Mum In The Country earlier this week? 💕💕💕 No probs - your responses were so amazing that we’re doing it again!
Tell us why your Mum is The Best in the comments below. We’ll pick our 5 faves to win some Frankie's vouchers for your amazing Mum!
... #MothersDay #FrankiesLovesMums
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User

Tag a Mum you really love so she opens her phone and sees this❣️
#MothersDay #FrankiesLovesMums

User

Treat your Mum this Mother’s Day! 💕🍸

User

Have you heard? We've got #FrankiesFaves for just £5 this week 🤩🍝🍕🌭🍔
Yep you read that right. Pasta today, Pizza tomorrow, Hot Dogs & Fries on Wednesday, Burgers & Fries for Thursday ... for only a fiver.
... A few Ts & Cs apply, and heads up - you'll need a simple QR code. Check the website for all info 🤩 >>> https://bit.ly/2Opc3pn
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User

High 🙌 five 🙌 Mums 🙌 for 🙌 the 🙌 win Ahead of Mother’s Day this weekend, we want to find the 🌟Best Mums In The Country🌟. Tell us why your Mum is the Best in the comments below. We’ll pick our five faves to win a voucher to take your Mum and your fam to Frankie’s for Mother’s Day. Brownie points for you, a day off for Mum - everyone’s a winner 😇
... #MothersDay
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User

Spritz from scratch 😂😍🍋 Ice + Italian lemon liqueur + prosecco + soda = Frankie’s Limoncello Spritz 🍋🍸💛
#Spritz #LowAlcohol #NoAlcohol

User

Spritzin' Sodalicious 🍹🍸🕺💃 Try our Maraschino Spritz this weekend, a delicious premium Italian gin infused with Marasca cherries and mixed with ginger ale. All that deliciousness, and only 150 calories 🤩😍😋
#Spritz #LowAlcohol #NoAlcohol

User

That face when you first visit Frankie and Benny's ... 😍💫
📸: @NatashaSpacie
#FrankiesFam

User

We had a lovely meal for my mother in laws birthday.

Food was fab and service excellent! The manager and waiting staff were so attentive, even though the place was busy. Made my mother in law up a big cake, sparkler and sang happy birthday.



Thank u very much

We will be back again

User

Thanks frankie and benny's staff for a great meal. Birthday treat with family and made extra special. Complimentary breads, family cinema pass as a surprise gift when paying the bill and still the kids ate free with the app voucher! Well looked after the whole time (be it that we are always on borrowed time eating with 3 kids but the colouring in helped!!) and gluten free meal for the little sorted no problem.

Will be seeing you guys again!!

Thanks very much.

The Watters Family

User

My 5 stars are awarded for an amazing service from Geoff!! Both my son and I along with his Grandad and Granny dined at the Boucher Road outlet yesterday evening. We all felt really welcome. He was fantastic with my son. Oh and the food was delicious too. Thank you :) :).

User

My 5 stars are awarded for amazing service from Geoff! My son and I dined at Frankie and Benny's Boucher Road this evening and we felt so welcome. Geoff really engaged with my son and took time to chat to him. Fabulous with children and definitely made our day! Thank you x

User

Just had a great meal at Frankie & Bennys! 1st class service too from our lovely waiter! This was my 1st visit but would definitely go back again, if only to sample the great cocktails on offer �

User

Just finished a lovely dinner with my husband who is coeliac.

They have a great gluten free menu with plenty of choice.

Remus who served us was lovely, friendly and very attentive. Definitely worth a visit ��

User

I want to say a massive thank you to Geoff our waiter yesterday evening when we called for food before attending the Little Mix concert,it was our wee boys birthday aswell so after dinner we were heading on to the concert but Geoff made a great effort before we left to bring out a dessert for our wee boy with a birthday candle in it and also sang Happy birthday to him,my wee boy was delighted,they also gave him a birthday card with a money off voucher too,thanks so much for all of this it was lovely and Geoff u were a great waiter to us,the food I might say was beautiful aswell and we will definitely be back sooner rather than later,thanks again.X

User

Had lunch with my sister today & needed to come on to leave a review for Geoff the best Waiter I've ever been served by. He was so upbeat today, his personality is brilliant, great vibes from him from the minute we walked through the door, he brings a great atmosphere to the restaurant, we will definitely be back!!

User

Great place for food and service! Atmosphere is wonderful! Staff are so welcoming and nice! Geoff stands out for me. Made my nephews birthday dinner complete with a surprise dessert. Would always recommend and will definitely be back xxx

User

Great food especially the desserts. Staff were super friendly. Didn't get our waitress name but she was terrific. Highly recommend. Free parking.

User

Geoff!! What a gentleman!! It is so clear this man adores his job and is passionate about customer service! Nothing was too much, he went over and beyond and absolutely made my experience today! As an assistant manager in a busy restaurant myself and relating to the pressure, Geoff has such a cool calm approach while very clearly getting the job done!! He is an absolute credit to the company but more importantly, to himself!!

User

Excellent waiter service, very helpful and nothing was too much bother, the guy Geoff who served us very down to earth and very good at his job. accomodated a party of ten without any hassle,Would definitely go back.

User

Boucher rd Frankie & Benny's have been here a few times friendly service and meal lovely ribs and half of chicken chips corn in the cob delicious

Even a doggy bag home. To much food. Well done guys. I will be back for more

User

Would leave 0 if it was an option. Went in tonight with my wife and 3 year old and the place was half empty. Waited around 10 minutes at the front desk to be seen then told to wait at the bar. After another 5-10 minutes of waiting at the bar with my wife and 3 year old people started coming in and waiting at the front desk. The same guy, who I assume was the manager in a black shirt, then starts seeing people who have just come in and were the same party size straight to tables! We left after pointing this out to one of the waiters. Shocking customer service

User

Went on Friday with a friend for birthday lunch and wasn't well the rest of the day. Food slid of plate with the amount of grease and starter was microwaved and 2 hairs on the potato and cheese filled starters. Standard not like Victoria squares

User

Very disappointing food. Pizza arrived cold and very dry. When I mentioned to the waitress that i wasnt happy with the food and thats why i left over half of it no apology was made nor did she seem to care. Also a 20% vat charge added to the bill wether ur happy with the service or not. I don't recall seeing this on the menu or the front door....is it ?

User

Ordered burgers and they came out in about 3 mins after order. Had clearly been pre cooked. Rotten and chips totally under cooked. Staff very friendly though.

User

Only gave 1* as there was nothing lower than this!Worst eating experience ever. Gluten free pizza’s are as hard as rocks, in fact, so hard my Father broke a tooth on one! Level of customer service was appalling. Will not be back!

User

I would have put a zero as the food was the worst I've had, myself and my son both had pasta dishes, and I think the cooks need to do a cookery course on how to season their food, it was so bland, the sweet potato fries were the same, half my pasta dish was cold and other half warm, not sure how that was managed it!!!! I will say the girls who served us were lovely, I feel bad for them having to serve such rubbish food, best advice I can give anyone is stay well clear, complete waste of money.

User

We had a lovely meal for my mother in laws birthday.

Food was fab and service excellent! The manager and waiting staff were so attentive, even though the place was busy. Made my mother in law up a big cake, sparkler and sang happy birthday.



Thank u very much

We will be back again

User

Thanks frankie and benny's staff for a great meal. Birthday treat with family and made extra special. Complimentary breads, family cinema pass as a surprise gift when paying the bill and still the kids ate free with the app voucher! Well looked after the whole time (be it that we are always on borrowed time eating with 3 kids but the colouring in helped!!) and gluten free meal for the little sorted no problem.

Will be seeing you guys again!!

Thanks very much.

The Watters Family

User

My 5 stars are awarded for an amazing service from Geoff!! Both my son and I along with his Grandad and Granny dined at the Boucher Road outlet yesterday evening. We all felt really welcome. He was fantastic with my son. Oh and the food was delicious too. Thank you :) :).

User

My 5 stars are awarded for amazing service from Geoff! My son and I dined at Frankie and Benny's Boucher Road this evening and we felt so welcome. Geoff really engaged with my son and took time to chat to him. Fabulous with children and definitely made our day! Thank you x

User

Just had a great meal at Frankie & Bennys! 1st class service too from our lovely waiter! This was my 1st visit but would definitely go back again, if only to sample the great cocktails on offer �

User

Just finished a lovely dinner with my husband who is coeliac.

They have a great gluten free menu with plenty of choice.

Remus who served us was lovely, friendly and very attentive. Definitely worth a visit ��

User

I want to say a massive thank you to Geoff our waiter yesterday evening when we called for food before attending the Little Mix concert,it was our wee boys birthday aswell so after dinner we were heading on to the concert but Geoff made a great effort before we left to bring out a dessert for our wee boy with a birthday candle in it and also sang Happy birthday to him,my wee boy was delighted,they also gave him a birthday card with a money off voucher too,thanks so much for all of this it was lovely and Geoff u were a great waiter to us,the food I might say was beautiful aswell and we will definitely be back sooner rather than later,thanks again.X

User

Had lunch with my sister today & needed to come on to leave a review for Geoff the best Waiter I've ever been served by. He was so upbeat today, his personality is brilliant, great vibes from him from the minute we walked through the door, he brings a great atmosphere to the restaurant, we will definitely be back!!

User

Great place for food and service! Atmosphere is wonderful! Staff are so welcoming and nice! Geoff stands out for me. Made my nephews birthday dinner complete with a surprise dessert. Would always recommend and will definitely be back xxx

User

Great food especially the desserts. Staff were super friendly. Didn't get our waitress name but she was terrific. Highly recommend. Free parking.

User

Geoff!! What a gentleman!! It is so clear this man adores his job and is passionate about customer service! Nothing was too much, he went over and beyond and absolutely made my experience today! As an assistant manager in a busy restaurant myself and relating to the pressure, Geoff has such a cool calm approach while very clearly getting the job done!! He is an absolute credit to the company but more importantly, to himself!!

User

Excellent waiter service, very helpful and nothing was too much bother, the guy Geoff who served us very down to earth and very good at his job. accomodated a party of ten without any hassle,Would definitely go back.

User

Boucher rd Frankie & Benny's have been here a few times friendly service and meal lovely ribs and half of chicken chips corn in the cob delicious

Even a doggy bag home. To much food. Well done guys. I will be back for more

User

Would leave 0 if it was an option. Went in tonight with my wife and 3 year old and the place was half empty. Waited around 10 minutes at the front desk to be seen then told to wait at the bar. After another 5-10 minutes of waiting at the bar with my wife and 3 year old people started coming in and waiting at the front desk. The same guy, who I assume was the manager in a black shirt, then starts seeing people who have just come in and were the same party size straight to tables! We left after pointing this out to one of the waiters. Shocking customer service

User

Went on Friday with a friend for birthday lunch and wasn't well the rest of the day. Food slid of plate with the amount of grease and starter was microwaved and 2 hairs on the potato and cheese filled starters. Standard not like Victoria squares

User

Very disappointing food. Pizza arrived cold and very dry. When I mentioned to the waitress that i wasnt happy with the food and thats why i left over half of it no apology was made nor did she seem to care. Also a 20% vat charge added to the bill wether ur happy with the service or not. I don't recall seeing this on the menu or the front door....is it ?

User

Ordered burgers and they came out in about 3 mins after order. Had clearly been pre cooked. Rotten and chips totally under cooked. Staff very friendly though.

User

Only gave 1* as there was nothing lower than this!Worst eating experience ever. Gluten free pizza’s are as hard as rocks, in fact, so hard my Father broke a tooth on one! Level of customer service was appalling. Will not be back!

User

I would have put a zero as the food was the worst I've had, myself and my son both had pasta dishes, and I think the cooks need to do a cookery course on how to season their food, it was so bland, the sweet potato fries were the same, half my pasta dish was cold and other half warm, not sure how that was managed it!!!! I will say the girls who served us were lovely, I feel bad for them having to serve such rubbish food, best advice I can give anyone is stay well clear, complete waste of money.

User

We had a lovely meal for my mother in laws birthday.

Food was fab and service excellent! The manager and waiting staff were so attentive, even though the place was busy. Made my mother in law up a big cake, sparkler and sang happy birthday.



Thank u very much

We will be back again

User

Thanks frankie and benny's staff for a great meal. Birthday treat with family and made extra special. Complimentary breads, family cinema pass as a surprise gift when paying the bill and still the kids ate free with the app voucher! Well looked after the whole time (be it that we are always on borrowed time eating with 3 kids but the colouring in helped!!) and gluten free meal for the little sorted no problem.

Will be seeing you guys again!!

Thanks very much.

The Watters Family

User

My 5 stars are awarded for an amazing service from Geoff!! Both my son and I along with his Grandad and Granny dined at the Boucher Road outlet yesterday evening. We all felt really welcome. He was fantastic with my son. Oh and the food was delicious too. Thank you :) :).

User

My 5 stars are awarded for amazing service from Geoff! My son and I dined at Frankie and Benny's Boucher Road this evening and we felt so welcome. Geoff really engaged with my son and took time to chat to him. Fabulous with children and definitely made our day! Thank you x

User

Just had a great meal at Frankie & Bennys! 1st class service too from our lovely waiter! This was my 1st visit but would definitely go back again, if only to sample the great cocktails on offer �

User

Just finished a lovely dinner with my husband who is coeliac.

They have a great gluten free menu with plenty of choice.

Remus who served us was lovely, friendly and very attentive. Definitely worth a visit ��

User

I want to say a massive thank you to Geoff our waiter yesterday evening when we called for food before attending the Little Mix concert,it was our wee boys birthday aswell so after dinner we were heading on to the concert but Geoff made a great effort before we left to bring out a dessert for our wee boy with a birthday candle in it and also sang Happy birthday to him,my wee boy was delighted,they also gave him a birthday card with a money off voucher too,thanks so much for all of this it was lovely and Geoff u were a great waiter to us,the food I might say was beautiful aswell and we will definitely be back sooner rather than later,thanks again.X

User

Had lunch with my sister today & needed to come on to leave a review for Geoff the best Waiter I've ever been served by. He was so upbeat today, his personality is brilliant, great vibes from him from the minute we walked through the door, he brings a great atmosphere to the restaurant, we will definitely be back!!

User

Great place for food and service! Atmosphere is wonderful! Staff are so welcoming and nice! Geoff stands out for me. Made my nephews birthday dinner complete with a surprise dessert. Would always recommend and will definitely be back xxx

User

Great food especially the desserts. Staff were super friendly. Didn't get our waitress name but she was terrific. Highly recommend. Free parking.

User

Geoff!! What a gentleman!! It is so clear this man adores his job and is passionate about customer service! Nothing was too much, he went over and beyond and absolutely made my experience today! As an assistant manager in a busy restaurant myself and relating to the pressure, Geoff has such a cool calm approach while very clearly getting the job done!! He is an absolute credit to the company but more importantly, to himself!!

User

Excellent waiter service, very helpful and nothing was too much bother, the guy Geoff who served us very down to earth and very good at his job. accomodated a party of ten without any hassle,Would definitely go back.

User

Boucher rd Frankie & Benny's have been here a few times friendly service and meal lovely ribs and half of chicken chips corn in the cob delicious

Even a doggy bag home. To much food. Well done guys. I will be back for more

User

Would leave 0 if it was an option. Went in tonight with my wife and 3 year old and the place was half empty. Waited around 10 minutes at the front desk to be seen then told to wait at the bar. After another 5-10 minutes of waiting at the bar with my wife and 3 year old people started coming in and waiting at the front desk. The same guy, who I assume was the manager in a black shirt, then starts seeing people who have just come in and were the same party size straight to tables! We left after pointing this out to one of the waiters. Shocking customer service

User

Went on Friday with a friend for birthday lunch and wasn't well the rest of the day. Food slid of plate with the amount of grease and starter was microwaved and 2 hairs on the potato and cheese filled starters. Standard not like Victoria squares

User

Very disappointing food. Pizza arrived cold and very dry. When I mentioned to the waitress that i wasnt happy with the food and thats why i left over half of it no apology was made nor did she seem to care. Also a 20% vat charge added to the bill wether ur happy with the service or not. I don't recall seeing this on the menu or the front door....is it ?

User

Ordered burgers and they came out in about 3 mins after order. Had clearly been pre cooked. Rotten and chips totally under cooked. Staff very friendly though.

User

Only gave 1* as there was nothing lower than this!Worst eating experience ever. Gluten free pizza’s are as hard as rocks, in fact, so hard my Father broke a tooth on one! Level of customer service was appalling. Will not be back!

User

I would have put a zero as the food was the worst I've had, myself and my son both had pasta dishes, and I think the cooks need to do a cookery course on how to season their food, it was so bland, the sweet potato fries were the same, half my pasta dish was cold and other half warm, not sure how that was managed it!!!! I will say the girls who served us were lovely, I feel bad for them having to serve such rubbish food, best advice I can give anyone is stay well clear, complete waste of money.

User

We had a lovely meal for my mother in laws birthday.

Food was fab and service excellent! The manager and waiting staff were so attentive, even though the place was busy. Made my mother in law up a big cake, sparkler and sang happy birthday.



Thank u very much

We will be back again

User

Thanks frankie and benny's staff for a great meal. Birthday treat with family and made extra special. Complimentary breads, family cinema pass as a surprise gift when paying the bill and still the kids ate free with the app voucher! Well looked after the whole time (be it that we are always on borrowed time eating with 3 kids but the colouring in helped!!) and gluten free meal for the little sorted no problem.

Will be seeing you guys again!!

Thanks very much.

The Watters Family

User

My 5 stars are awarded for an amazing service from Geoff!! Both my son and I along with his Grandad and Granny dined at the Boucher Road outlet yesterday evening. We all felt really welcome. He was fantastic with my son. Oh and the food was delicious too. Thank you :) :).

User

My 5 stars are awarded for amazing service from Geoff! My son and I dined at Frankie and Benny's Boucher Road this evening and we felt so welcome. Geoff really engaged with my son and took time to chat to him. Fabulous with children and definitely made our day! Thank you x

User

Just had a great meal at Frankie & Bennys! 1st class service too from our lovely waiter! This was my 1st visit but would definitely go back again, if only to sample the great cocktails on offer �

User

Just finished a lovely dinner with my husband who is coeliac.

They have a great gluten free menu with plenty of choice.

Remus who served us was lovely, friendly and very attentive. Definitely worth a visit ��

User

I want to say a massive thank you to Geoff our waiter yesterday evening when we called for food before attending the Little Mix concert,it was our wee boys birthday aswell so after dinner we were heading on to the concert but Geoff made a great effort before we left to bring out a dessert for our wee boy with a birthday candle in it and also sang Happy birthday to him,my wee boy was delighted,they also gave him a birthday card with a money off voucher too,thanks so much for all of this it was lovely and Geoff u were a great waiter to us,the food I might say was beautiful aswell and we will definitely be back sooner rather than later,thanks again.X

User

Had lunch with my sister today & needed to come on to leave a review for Geoff the best Waiter I've ever been served by. He was so upbeat today, his personality is brilliant, great vibes from him from the minute we walked through the door, he brings a great atmosphere to the restaurant, we will definitely be back!!

User

Great place for food and service! Atmosphere is wonderful! Staff are so welcoming and nice! Geoff stands out for me. Made my nephews birthday dinner complete with a surprise dessert. Would always recommend and will definitely be back xxx

User

Great food especially the desserts. Staff were super friendly. Didn't get our waitress name but she was terrific. Highly recommend. Free parking.

User

Geoff!! What a gentleman!! It is so clear this man adores his job and is passionate about customer service! Nothing was too much, he went over and beyond and absolutely made my experience today! As an assistant manager in a busy restaurant myself and relating to the pressure, Geoff has such a cool calm approach while very clearly getting the job done!! He is an absolute credit to the company but more importantly, to himself!!

User

Excellent waiter service, very helpful and nothing was too much bother, the guy Geoff who served us very down to earth and very good at his job. accomodated a party of ten without any hassle,Would definitely go back.

User

Boucher rd Frankie & Benny's have been here a few times friendly service and meal lovely ribs and half of chicken chips corn in the cob delicious

Even a doggy bag home. To much food. Well done guys. I will be back for more

User

Would leave 0 if it was an option. Went in tonight with my wife and 3 year old and the place was half empty. Waited around 10 minutes at the front desk to be seen then told to wait at the bar. After another 5-10 minutes of waiting at the bar with my wife and 3 year old people started coming in and waiting at the front desk. The same guy, who I assume was the manager in a black shirt, then starts seeing people who have just come in and were the same party size straight to tables! We left after pointing this out to one of the waiters. Shocking customer service

User

Went on Friday with a friend for birthday lunch and wasn't well the rest of the day. Food slid of plate with the amount of grease and starter was microwaved and 2 hairs on the potato and cheese filled starters. Standard not like Victoria squares

User

Very disappointing food. Pizza arrived cold and very dry. When I mentioned to the waitress that i wasnt happy with the food and thats why i left over half of it no apology was made nor did she seem to care. Also a 20% vat charge added to the bill wether ur happy with the service or not. I don't recall seeing this on the menu or the front door....is it ?

User

Ordered burgers and they came out in about 3 mins after order. Had clearly been pre cooked. Rotten and chips totally under cooked. Staff very friendly though.

User

Only gave 1* as there was nothing lower than this!Worst eating experience ever. Gluten free pizza’s are as hard as rocks, in fact, so hard my Father broke a tooth on one! Level of customer service was appalling. Will not be back!

User

I would have put a zero as the food was the worst I've had, myself and my son both had pasta dishes, and I think the cooks need to do a cookery course on how to season their food, it was so bland, the sweet potato fries were the same, half my pasta dish was cold and other half warm, not sure how that was managed it!!!! I will say the girls who served us were lovely, I feel bad for them having to serve such rubbish food, best advice I can give anyone is stay well clear, complete waste of money.

User

We had a lovely meal for my mother in laws birthday.

Food was fab and service excellent! The manager and waiting staff were so attentive, even though the place was busy. Made my mother in law up a big cake, sparkler and sang happy birthday.



Thank u very much

We will be back again

User

Thanks frankie and benny's staff for a great meal. Birthday treat with family and made extra special. Complimentary breads, family cinema pass as a surprise gift when paying the bill and still the kids ate free with the app voucher! Well looked after the whole time (be it that we are always on borrowed time eating with 3 kids but the colouring in helped!!) and gluten free meal for the little sorted no problem.

Will be seeing you guys again!!

Thanks very much.

The Watters Family

User

My 5 stars are awarded for an amazing service from Geoff!! Both my son and I along with his Grandad and Granny dined at the Boucher Road outlet yesterday evening. We all felt really welcome. He was fantastic with my son. Oh and the food was delicious too. Thank you :) :).

User

My 5 stars are awarded for amazing service from Geoff! My son and I dined at Frankie and Benny's Boucher Road this evening and we felt so welcome. Geoff really engaged with my son and took time to chat to him. Fabulous with children and definitely made our day! Thank you x

User

Just had a great meal at Frankie & Bennys! 1st class service too from our lovely waiter! This was my 1st visit but would definitely go back again, if only to sample the great cocktails on offer �

User

Just finished a lovely dinner with my husband who is coeliac.

They have a great gluten free menu with plenty of choice.

Remus who served us was lovely, friendly and very attentive. Definitely worth a visit ��

User

I want to say a massive thank you to Geoff our waiter yesterday evening when we called for food before attending the Little Mix concert,it was our wee boys birthday aswell so after dinner we were heading on to the concert but Geoff made a great effort before we left to bring out a dessert for our wee boy with a birthday candle in it and also sang Happy birthday to him,my wee boy was delighted,they also gave him a birthday card with a money off voucher too,thanks so much for all of this it was lovely and Geoff u were a great waiter to us,the food I might say was beautiful aswell and we will definitely be back sooner rather than later,thanks again.X

User

Had lunch with my sister today & needed to come on to leave a review for Geoff the best Waiter I've ever been served by. He was so upbeat today, his personality is brilliant, great vibes from him from the minute we walked through the door, he brings a great atmosphere to the restaurant, we will definitely be back!!

User

Great place for food and service! Atmosphere is wonderful! Staff are so welcoming and nice! Geoff stands out for me. Made my nephews birthday dinner complete with a surprise dessert. Would always recommend and will definitely be back xxx

User

Great food especially the desserts. Staff were super friendly. Didn't get our waitress name but she was terrific. Highly recommend. Free parking.

User

Geoff!! What a gentleman!! It is so clear this man adores his job and is passionate about customer service! Nothing was too much, he went over and beyond and absolutely made my experience today! As an assistant manager in a busy restaurant myself and relating to the pressure, Geoff has such a cool calm approach while very clearly getting the job done!! He is an absolute credit to the company but more importantly, to himself!!

User

Excellent waiter service, very helpful and nothing was too much bother, the guy Geoff who served us very down to earth and very good at his job. accomodated a party of ten without any hassle,Would definitely go back.

User

Boucher rd Frankie & Benny's have been here a few times friendly service and meal lovely ribs and half of chicken chips corn in the cob delicious

Even a doggy bag home. To much food. Well done guys. I will be back for more

User

Would leave 0 if it was an option. Went in tonight with my wife and 3 year old and the place was half empty. Waited around 10 minutes at the front desk to be seen then told to wait at the bar. After another 5-10 minutes of waiting at the bar with my wife and 3 year old people started coming in and waiting at the front desk. The same guy, who I assume was the manager in a black shirt, then starts seeing people who have just come in and were the same party size straight to tables! We left after pointing this out to one of the waiters. Shocking customer service

User

Went on Friday with a friend for birthday lunch and wasn't well the rest of the day. Food slid of plate with the amount of grease and starter was microwaved and 2 hairs on the potato and cheese filled starters. Standard not like Victoria squares

User

Very disappointing food. Pizza arrived cold and very dry. When I mentioned to the waitress that i wasnt happy with the food and thats why i left over half of it no apology was made nor did she seem to care. Also a 20% vat charge added to the bill wether ur happy with the service or not. I don't recall seeing this on the menu or the front door....is it ?

User

Ordered burgers and they came out in about 3 mins after order. Had clearly been pre cooked. Rotten and chips totally under cooked. Staff very friendly though.

User

Only gave 1* as there was nothing lower than this!Worst eating experience ever. Gluten free pizza’s are as hard as rocks, in fact, so hard my Father broke a tooth on one! Level of customer service was appalling. Will not be back!

User

I would have put a zero as the food was the worst I've had, myself and my son both had pasta dishes, and I think the cooks need to do a cookery course on how to season their food, it was so bland, the sweet potato fries were the same, half my pasta dish was cold and other half warm, not sure how that was managed it!!!! I will say the girls who served us were lovely, I feel bad for them having to serve such rubbish food, best advice I can give anyone is stay well clear, complete waste of money.

More about Frankie & Benny'S

Frankie & Benny'S is located at Unit 1-9, Boucher Place, Balmoral Plaza, BT12 6HT Belfast
+442890661569
Monday: 09:00 - 22:00
Tuesday: 09:00 - 22:00
Wednesday: 09:00 - 22:00
Thursday: 09:00 - 22:00
Friday: 09:00 - 23:00
Saturday: 09:00 - 23:00
Sunday: 09:00 - 22:30
https://www.frankieandbennys.com/restaurants/northern-ireland/belfast/boucher-place