Radiance Day Spa

Myself and a friend went here recently for a wax and we both couldn’t be happier leaving! This is a beautiful spa and our therapist, Emma, was lovely and done a great job. Usually dread getting a wax but Emma made this feel more like it was a relaxing treatment! We will definitely be back.. can’t wait to try out some of the other treatments!

I visited Radiance Day Spa for the first time in August, as a treat, to get my nails done. The staff were so friendly and I was booked in with Frances. I was so impressed with her work that I’ve been there quite a few times since. Frances is very friendly and warm, while always making my nails look incredible! Love how relaxed I feel afterwards! I now make regular visits.

Absolutely love this salon, all the staff are so friendly and helpful. Very accommodating. I've been going to Georgina for over 3 years for my treatments and couldn't recommend her enough. Very friendly, professional and relaxing, wouldn't trust anyone else. Highly recommended.

So I visited Radiance tonight, for my first ever facial... upon arrival, I was greeted with a friendly smile - and we shared a bit of a joke (as the treatment was originally booked for a friend's wife). If I'm honest, I think the staff were a little taken aback, as I don't look much like a "Kate"; however this put me at ease, and allowed me to relax a bit.

The girl at the till sat us down, and we went through a short questionnaire for newcomers. Rather, I did... it's since come to my attention that my friend; the very masculine, weightlifting, gym goer frequents here. Once I filled this in and the aforementioned gentleman became reacquainted and caught up with the staff, we were led upstairs toward the treatment rooms. The girls performing the treatments were very professional, and I have to say... this place looks awesome - it really does. The seemingly minor detailing; like the business name on the chairs, just give it that extra edge and set it apart.

At this point, I must apologise as I didn't quite catch the girl's name... it sounded a bit like 'Shoe in'...? Apologies!

'Shoe in' however, was terrific; absolutely brilliant at talking through the treatment itself, aftercare advice; advice on my daily skin care habits and so on... She had a world of knowledge!
'Shoe in', if you read this - I'd like to apologise for my getting your name horribly wrong, but I had been out for a few post work Friday pints - so you'll have to make allowances...
That aside, first class job, and 100% a 'shoe-in' for employee of the month.

After the facial (still mind blown writing this about myself), 'shoe in' got me some water and a number of samples to take home. She was encouraging me to drink the water, which if I'm honest... I'm not quite sure was for the skin or to sober me up. Nonetheless, I happily obliged.
Great work guys, I'll be back - only next time, sober, not booked under the name 'Kate', and hopefully for a massage alongside the facial.

Thankfully with 'Shoe ins' advice, I'd imagine I'll be 'radiating' for a while yet!

Been going to Radiance and therapist Frances for years (followed Frances from the old city centre premises) and I'm always so happy with my treatments! Frances does a brilliant job & the appointments always fly by as she's so chatty and good fun, a real people person! Loving the new look salon, makes a visit to Radiance an overall enjoyable experience.

Newly renovated in very stylish decor. Helpful staff and reasonable prices.

Absolutely appalling customer service, very unnaccomodating when trying to rebook an appointment after recieving a very unsatisfying spa day, definetly won't be back!!!