Serenity Beauty Boutique Newtownards

Serenity Beauty Boutique provide high quality nail enhancements incl. 3D art, HD brows, waxing, dermaplane facials, occasion /festival make up.

Salon Policy
As a salon we are insured through Hughes Insurance and care about our client’s wellbeing both prior to, during and after treatment. We would therefore ask that you read our terms and conditions below, so that we may ensure that you will enjoy your treatment and visit to the salon. Thank You.

Patch Testing
For your own health and safety and to comply with salon policy, patch testing for eyelash and eyebrow tinting must be carried out at least 24 hours prior to treatment.

This policy applies to all clients of Serenity Beauty Boutique, even if you have had this test carried out previously at another salon.

In certain circumstances (sensitive skins, some medications) patch testing for waxing and gel nails may also be applicable, please ask for further details.

Cancellations
As a small business the effects of clients not showing for an appointment or cancelling at the last minute can be extremely detrimental to the salon. To keep the salon running smoothly and in fairness to other clients we would greatly appreciate at least 24hrs notice of any cancellation or alterations to any appointments. We understand emergencies and situations beyond your control can sometimes happen, but it is very difficult to fill an appointment last minute with little /no notice. For clients who on a regular basis do not show for an appointment and /or cancel with less than 24 hours notice, the salon strictly enforces payment up front for future appointments. A charge of 50% of the treatment may be incurred or the full amount if the slot cannot be rebooked.

Medication
If you are taking medication, are postoperative, pregnant or have a medical condition, it is advisable that you consult your doctor before embarking on any treatment or programme. Certain medical conditions may preclude you from having some of the treatments.

Children
A salon is not the safest place for a child, since the salon contains very sharp objects and chemicals are in regular use. Although we love children, babies are unpredictable and youngsters get bored, it’s completely understandable and we expect no less! If possible we would ask that you make alternative childcare arrangements during your time at the salon. Our Technicians are unable to carry out your treatment appropriately if they also need to keep an eye on child safety and as a salon want to ensure that both you and our other clients receive a relaxing treatment. We thank you for your support and understanding in this matter.

Allergies
If you have any allergies, particularly to nuts, seafood or wheat, please advise us at the time of booking as some of our oils are not suitable, we can then advise you on an alternative oil and treatment.

Nail & Foot Issues
Please note we are unable to proceed with any nail /foot treatments if you suffer from athlete’s foot, verruca, warts or fungal infections.


Waxing
We do not recommend any waxing or facials directly before or after any form of heat treatment.

Prices
Although we will be considerate all prices are subject to change without prior notice. The range of treatments is subject to availability.

Your file
During Consultation you agree to keep your personal record held by the salon updated with your full contact details – which will enable us to contact you in the event of any change relating to your appointments. Where possible, please provide both landline and mobile telephone numbers.

Privacy policy
We will treat all your Personal Information as confidential. We will keep it secure and we will fully comply with all applicable GDPR legislation.