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Training - Customer Service 4 Worldhost Programmes, Food Safety, H& S Training, Licensing Law and Alcohol Awareness Training
Fully Licensed Trainer

TRAINING SERVICES:
Responsible Alcohol Service courses - Counter Measures is for pubs, clubs, hotels and licensed restaurants and Off limits is for off licenses. Both courses have been commissioned by 20 different Northern Ireland councils to date.
To support the achievement of service excellence we offer WorldHost courses plus made to measure customer service courses.
To maintain regulatory standards we offer a number of courses covering Food Hygiene / Food Safety & Health & Safety.

RESPONSIBLE ALCOHOL SERVICE
Counter Measures (1 day)
Off Limits (1 day)

SERVICE EXCELLENCE
WORLDHOST Principles Of Customer Service (1 day)
WORLDHOST Ambassador (½ day)
WORLDHOST Customers With Disabilities (½ day)
WORLDHOST Sales Powered By Service (½ day + )

BESPOKE TRAINING Customer Focus (Made to measure courses) (½ day )

FOOD SAFETY AND HEALTH & SAFETY
L1 Certificate In Food Hygiene Awareness (½ day)
L2 Award In Food Safety In Catering / Retail (1 day)
L3 Award In Food Safety Supervision For Catering / Retail (3 days)
L1 Award In Health & Safety In The Workplace (½ day)
L2 Award In Health And Safety In The Workplace (1 day)


TOUR GUIDING SERVICES:
Belfast and beyond walking tours, and Familiarity Trips organised.