Thomas Cook Park Centre

Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 17:30
Sunday: 13:00 - 17:00

About Thomas Cook Park Centre

Thomas Cook Park Centre, we have a team of 10 experienced consultants ready and waiting to share their knowledge and help you find your dream holiday!

Thomas Cook Park Centre Description

For the last 176 years, we’ve been creating everlasting holiday memories, so we know a thing or two about bringing together the right elements to create your perfect break. And, as the best-known name in travel, you can be sure you’re in safe hands and that we understand how precious your time is together.

Reviews

User

***Keep your eyes peeled for some amazing deals***
Easyjet announced the release date for their Spring/Summer 2019 flights.
On the 20th September seats will be released for 25 March - 23 June 2019.
... Then on the 27th Sept seats will be released for 24 June - until 1st Sept 2019
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#5STAR #LUXURY #ADULTONLY #ZANTE
The Amazing Adult Only 5* Contessina Suites Hotel .......
ONLY £47 A MONTH
... ZANTE
11 Nights From Manchester 10th October 2019 £599 Per Person
Double Room Bed & Breakfast Includes transfers, luggage and pre bookable Seats.
Book with Nil deposit and then 13 monthly payments of approx £47 per person per month with our Direct Debit scheme*
The stylish Contessina Suites are the perfect place to make the most of some 'you' time. Relax in the comfort of your contemporary-designed suite or head out for a dip in your private or shared pool. Take a leisurely stroll to the beach or enjoy a pampering massage in the spa before indulging with Mediterranean à la carte cuisine. And the best part? This one's just for adults over 16yrs.
Call us on 02895 217 901 LIMITED SPACES
https://www.thomascook.com/terms-and-cond itions
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HEADING TO VEGAS THIS YEAR OR NEXT YEAR?
WHY NOT EXPERIENCE VEGAS AT ITS BEST WITH STRIP NIGHT CITY LIGHTS HELICOPTER FLIGHT AND LIMO TRANSFER FROM YOUR HOTEL! #LIKEACELEB
FROM ONLY £90PP ... T's&C's apply.
CALL US NOW TO BOOK ON 02895217901
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THE ULTIMATE ORLANDO HOLIDAY FROM £5699 PER FAMILY* #wow
9th July 2019 - 2 weeks Direct Belfast flights... 4* Doubletree by Hilton Orlando at SeaWorld Room Only
Price includes 14 Day passes to SeaWorld, Aquatica, Busch Gardens, Universal Studios Florida™, Universal’s Islands of Adventure™ and Volcano Bay™ Water Theme Park
2ad + 2ch. Child age 19. Book with zero deposit and 10 monthly payments of £569.90 per family with our direct debit scheme
Call Katie on 02895217901
*Price shown includes all applicable savings and is based on 2 adults & 2 children sharing. Price excludes resort coach transfers. Other optional extras (e.g. in-flight meals and extra luggage) are available at an extra charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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EXPERIENCE ICELAND FROM £345 PER PERSON* #wow
What’s Included: •Return Airport Transfers... •Northern Lights Mystery Tour •The Golden Circle Tour
10th Dec 2018 - 4 nights Metropolitan Hotel Room Only Belfast flights
2 share - full payment at time of booking
Call us on 02895217901
*Price shown includes all applicable savings and is based on 2 adults sharing. Price excludes luggage allowance, in-flight meals and transfers between the airport and hotel. These and other extra’s can be purchased at an additional charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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ADULTS ONLY OFFER FROM £439 PER PERSON* #wow
ZERO DEPOSIT
... 10th April 2019 - 1 week SENTIDO Aziza Beach Golf & Spa, Tunisia All Inclusive Belfast flights - Adult Only 16yrs+ - Daytime activities and evening entertainment usually includes mini-golf, French bowls, volleyball, live music and shows - Indoor pool and thalassotherapy centre
2 share - book with ZERO deposit then 6 monthly payments of £73.16pp with our direct debit scheme
Call us on 02895217901
*Price shown includes all applicable savings and is based on 2 adults sharing. Price includes resort coach transfers. Other optional extras (e.g. in-flight meals and extra luggage) are available at an extra charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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Disneyland® Paris From £1030* Village Nature Paris® 10th September 2018 - 2 Nights/1 Day (Access to both Parks) Based on a Family of 4 EasyJet Flights from Belfast
... Offer with 25% off Accommodation and Park Tickets
*Add Breakfast with Disney characters at the Plaza Gardens Restaurant for just £130.00* *Terms and conditions apply. Subject to availability. Ask your Travel Agent for current pricing or alternatives. Available on 14/08/18.Transfers included. Check your school holiday dates before booking. Add on is subject to availability and price may change
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Top Selling Hotel All Inclusive
11TH MAY 2019 7 NIGHTS 2 SHARE ... BELFAST FLIGHTS ALL INCLUSIVE
SOL CALA ANTENA CALAS DE MALLORCA
FROM ONLY £499pp* #deal PRICE INCLUDES PRE BOOKED SEATS
BOOK TODAY WITH A ZERO DEPOSIT THEN 8 MONTHLY PAYMENTS OF £62pp*
CALL TO BOOK NOW 02895 217901
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FAMILY CRUISE MADNESS IS BACK
5 slide Waterpark/Adventure Park/Sports Court Zip Line & Bowling Alley 3D Cinema & F1 Simulator... Baby/Mini/Junior/Teen Clubs Cirque de Soleil At Sea
FREE UPGRADE TO BALCONY
MSC Bellissima - New Ship in 2019 Dublin Flights, Baggage + Transfers 7 Nights - Full Board (All Meals) Child age up to 17YRS (Small supplement age 13-17yrs)
19th April 19 - ❌EASTER❌ Family of 3 - £2899 Family of 4 - £3356
3rd May 19 Family of 3 - £2699 Family of 4 - £3096 Family of 5 - £5229 (Superfamily)
14th June 19 Family of 3 - £3047 Family of 4 - £3496 Family of 5 - £5779 (Superfamily)
28th June 19 Family of 3 - £3227 Family of 4 - £3696
5th July 19 Family of 3 - £3399 Family of 4 - £3899
16th Aug 19 Family of 3 - £3797 Family of 4 - £4356
27th Sept 19 Family of 3-£2699 Family of 4 - £3096 Family of 5 - £3599 (Oceanview)
25th Oct 19 -❌HALLOWEEN❌ Family of 3 - £2497 Family of 4 - £2856 Family of 5 - £4799 (Superfamily)
Barcelona,Marseilles, Genoa, Naples, Messina, Valletta, Barcelona
AVAILABILTY VERY LIMITED!
Contact our Thomas cook Park Centre store on 02895 217901 Deposit = £250pp

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Have you booked for New York next year?
This Pass is a ‘smart card’ allowing you entry in to over 80 New York attractions. You can visit as many attractions as you like in the time you have to use your pass.
... Some attractions you can enjoy • 9/11 memorial & museum • American Museum of Natural History • Hop On Hop Off tours • Central Park bike tours & rental • Empire state building • Grand Central Terminal Audio tour • Madame Tussauds • Rockefellar centre tour Any many more!
3 Day Pass - £173 per adult 5 Day Pass - £205 per adult
£10pp deposit then balance due 14 weeks before
Call us on 02895 217901
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VENICE CITY BREAK FROM £165 PER PERSON* #WOW
7th Jan 2019 - 4 nights Marconi Hotel... Bed & breakfast Belfast flights
2 share - £50pp deposit then 2 monthly payments of £57.50pp with our direct debit scheme
Call us on 02895217901
*Price shown includes all applicable savings and is based on 2 adults sharing. Price excludes luggage allowance, in-flight meals and transfers between the airport and hotel. These and other extra’s can be purchased at an additional charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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Are you ready to enjoy the three magical offers we currently have available for selected 2019 Walt Disney World Resort holidays?
Visit us in store to find out more
T&Cs... *Book a Thomas Cook or Airtours package holiday to Florida, including a Disney Resort Hotel and Disney Park Tickets and receive a free Disney Dining Plan & Drinks and free Disney Gift Card. Offer available for a limited time. Travel between 1st January – 7th April 2019 and 26th April – 30th November 2019 (17 September–30 November 2019 offer is valid at a reduced choice of participating hotels). *Free Disney Dining Plan varies by Disney Resort Hotel but includes the minimum of free breakfast at Disney Value Resort Hotels. Guests must be aged 21 or over and present valid ID to be served alcoholic beverages, and such beverages may only be redeemed with Self Service or Waiter Service meal entitlements. One beverage per meal. **Disney’s 14 for 7 Ultimate Ticket offer applies when you stay 5 nights or more. †$200 Disney Gift Card applies to bookings at Disney Value and Moderate Resort Hotels. $200 Disney Gift Card applies to bookings at Disney Deluxe Resort Hotels. Maximum of one Disney Gift Card per booking, must be selected at time of booking. Disney Gift Card usage terms & conditions apply. Offers can be changed or withdrawn without notice. Ask in store or see our website for full details and applicable Disney Value, Moderate, Deluxe Resort Hotels. TCCT Retail Ltd (ABTA L8164) acts as agent for Thomas Cook Tour Operations Ltd (ATOL 1179, ABTA V6896).
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*CALLING ALL CRUISE LOVERS*
P&O's stunning new ship Iona due to go on sale in September 2018 for 2020 sailings.
Pre-register with us today to get the best availability, best offers and best choice of cabins.
... Choose from: *Over 15 places to eat to suit all appetites and occasions *8 speciality restaurants *More than 10 places to enjoy a drink and take in sea views *18 whirlpools *4 swimming pools (three outside and one inside) *More than 6 places to have breakfast *Plenty of entertainment venues from the theatre to venues for adults only
This will be very popular so contact us or email on Belfast.868@thomascook.com to register your interest and to avoid disappointment!
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UNBELIEVABLE DUBAI DEAL!!! DON'T MISS OUT,THIS WONT LAST!
* 5 star hotel JA OCEAN VIEW HOTEL (Jumeirah Beach, Dubai, UAE) *Sea View Room... *Bed&Breakfast *Sun 16th Jun 19 - Thurs 20th jun 19 *Direct London Flights ONLY £572.81PP (This price includes a saving of up to 50% on this accommodation)
CALL SINÉAD NOW ON 02895217901
* Terms and conditions apply. Price is based on (XX) adults sharing a room unless otherwise stated, with the hotel, number of nights and board basis specified. Flights are in Economy Class on named airline for selected dates within the date bands stated and include standard luggage allowance, in-flight meals & transfers. Holiday offers are subject to availability. Tour operator booking conditions apply. Holidays operated by Thomas Cook Tour Operations Ltd ATOL 1179, ABTA V6896. Prices are correct as of (DATE XXXXX)
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ALBUFEIRA SHORT BREAK FROM £109 PER PERSON* #wow
29th Nov 2018 - 5 nights Vilanova Resort... Self catering Belfast flights
2 share - full payment at time of booking
Call us on 02895217901
*Price shown includes all applicable savings and is based on 2 adults sharing. Price excludes luggage allowance, in-flight meals and transfers between the airport and hotel. These and other extra’s can be purchased at an additional charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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CUBA FROM £699 PER PERSON* #wow
4th Oct 2018 - 11 nights Playa Costa Verde Hotel All Inclusive... Manchester flights •Food available 24hrs a day •An unlimited amount of hot, soft and local alcoholic drinks including cocktails •Daily activities program usually including aerobics, water aerobics, football and waterpolo •Non-motorised watersports including sailing, canoeing, windsurfing and pedaloes
2 share - full payment at time of booking
Call us on 02895217901
*Price shown includes all applicable savings and is based on 2 adults sharing. Price includes resort coach transfers. Other optional extras (e.g. in-flight meals and extra luggage) are available at an extra charge. Price is subject to change (up or down) at any time without notice. Accommodation rating shown is tour operator’s own rating. Holiday is subject to limited availability. Ask in-store for details. Holidays operated by Thomas Cook Tour Operations Ltd. ATOL protected 1179. ABTA V6896. TCCT Retail Ltd trading as Thomas Cook or The Co-operative Travel, ABTA L8164 is acting as booking agent
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GREEK ISLAND CRUISE #WoW #Cruise #BelfastFlights
12th Sep 2019 - 1 week P&O Oceana... Full board Inside Cabin Includes luggage and transfers!
ALSO includes £60 per cabin of On Board Credit!
Fly DIRECT to Malta and visit Athens, Souda Bay, Santorini and Rhodes
From.. £949 per person* 2 share - Deposit only £49pp!!
Call us today on 02895 217 901
*Prices are per person based on 2 sharing the lowest grade stateroom available. Relevant cruise operator’s Booking Conditions apply – see their brochure/website. Cruises are subject to availability, prices are subject to change and offers can be changed or withdrawn at any time without notice. Offers apply to new bookings only and cannot be combined with other discounts or offers. Fly/cruise packages are based on departures from selected UK airports only and may be on indirect services. TCCT Retail Ltd, trading as Cruise Thomas Cook, ABTA L0270, is acting as agents for various Cruise Lines. 19/08/18
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Buy your Travel Money with us and save £50 off* your next holiday!
*Saving applies to selected overseas pre-packaged holidays (including selected cruise holidays) booked in a Thomas Cook travel store before 31st October 2018 with a minimum spend of £750. Offer applies to new bookings only and cannot be used retrospectively. This voucher must be handed to our travel consultant at the time of booking the qualifying holiday. Saving cannot be combined with any other promo code, ...offer or discount unless we advise otherwise and cannot be used for online or telephone bookings. Voucher can only be used once, and only original vouchers will be valid. All holidays are subject to availability and tour operator booking conditions. Ask in store for details of applicable holidays. TCCT Retail Ltd, trading as Thomas Cook (ABTA L8164) is acting as booking agent for ATOL protected tour operators
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Need Travel Money? Click the link to get Our Best Rate Available!
Choose to collect it in Cash or on our LyK Card!
https://goo.gl/Y7hKKY

User

Wouldn't go anywhere else to book a holiday. The staff here are so helpful and always manage to find everything we need. They go out of their way to make sure we have the best holiday.

User

Our flights got cancelled last week due to the snow so couldn't make our holiday, thanks to Roisin we got rescheduled, excellent service!!

User

Just booked my honeymoon to Cuba with such ease thanks to the travel agent Lindsay! I just told her a few ideas of what I wanted and possible destinations along with a budget and she came back with a few amazing options within a few hours of hotels that were exactly what we were looking for! The resort and spa is absolutely gorgeous, can't wait to go! � thanks Lindsay!

User

Just booked a cruise with STEPHEN in Thomas Cook Park Centre. He was a pleasure to deal with really helpful and went all out to get us what we wanted. He was pleasant and efficient so we will definitely be back to him again. Many thanks Stephen.

User

Just booked a cruise through Thomas Cook Park Centre. We were very specific on dates we could travel and times of flights. The staff were fantastic at checking options for us while keeping the cost down. Thanks in particular to Stephen who managed to get us sorted.

User

Just back from a week in Salou which my fiancé booked with thomas cook park centre over the phone. We had a wonderful holiday and the rep at our hotel Las Vegas Salou, Amy was very knowledgeable about the trips and excursions thomas cook had to offer and was able to answer all our questions. We would like to give Chiara a massive thank you for the Barcelona Highlights trip on 17/6/17. You did an amazing tour, one we will never forget and we got some beautiful photos to keep. Well done thomas cook and we look forward to booking with you again.

User

Just back from a week in Cyprus booked through Park Centre. Booking hassle free and even got a call to see if I had Euro. Flights both on time. Transfers swift and hotel amazing. Thank you all so much.

User

I just want to say thank you to Roisin for helping us book our wedding and honeymoon both where amazing and we loved every minute of it!

User

Have had many holidays through Thomas cook I'm not saying I didn't have some problems but must say Thomas cook were on the ball and staff sorted everything not the ball to make sure we had a fantastic holiday thanks team ����

User

Got a quote yesterday from graham for me and my partner! He was so helpful and friendly and we rang back today to book this with two of our friends! Will be back for more holiday bookings!

User

Excellent team work within this shop ... Although thousands of customers use Thomas Cook Park Centre you are made to feel like a superstar ! An individual where your needs are the only important issue they have . Staff have an excellent knowledge of all areas and nearly know what would suit you better than you know yourself . From giving advice , recommending hotels etc to places of interest to exchanging money there knowledge is plentiful . If you can't get what your looking for here then it's not possible to get it anywhere .Gotta Love my Park Centre Thomas Cook store ❤️

User

Can't recommend tc park centre enough have always booked through them there staff are so friendly and helpful nothing is ever to much they really go above and beyond for there customers keep up the amazing work tcpc

User

Just home today from a week in the worse hotel with horrible staff and unhelpful rep!!! Inter 2 salou!!

My friend was robbed inside the hotel on day 2 of her holidays, sitting in bar, 2 men run in and stole her handbag,not as much as a email from Thomas cook to help..16 of us went costing nearly £9000 ..i book every year with yourself but after being recommended this I think I will go elsewhere ...can't believe Thomas cook have this dirty dump on their books

User

Unfortunately I've had a very poor first impression and will be booking elsewhere. Phoned last Wednesday morning to enquire about availability of a deal posted on their Facebook page. A male member of staff told me he would check and phone me back asap. I heard nothing from him, emailed them on Thursday afternoon following up on my enquiry and again asking about availability. No reply to email either, clearly they can't even get the basics of customer care correct. Definitely won't be entrusting them with booking a holiday !

User

The Thomas Crook Cash Passport - total rip off. Do not use. If you use it outside of the Euro dollar zone they charge plus 5.75%. I swear it is more, they charged me around £15 euros for a £96 purchase. They did not warn me of these charges, I have done vast research & found this has happened to a huge amount of people. The exchange rate on such transactions is also poor. They will not refund these charges, they say you should have read the T&C. I don,t have 3 hours spare, a magnifying glass & a legal education, all I now is working at £7 per hour, I was working for 1 to 2 hours per transaction just to use their product. Customer services worthless, blocked me from every FB page so far, - so to Thomas Crook F@@k YOU!!!!!

User

Got a pre paid cash card in the store for moving to Australia, was told that anyone can top it up for you by the employee in the store. My friends mother topped up her card with no problems. A few days later another friends family member tried to top up their card and was unable to do so as apparently it is only the person registered to the card. When we phoned the store we were told that we weren't given that information (more less said we were lying). Then my own card got blocked I phoned to try and unblock it, gave the correct security information but was told that I did not pass security. So I asked what I could do as I am in Australia and I am unable to go into a store and was told that there was nothing they could do. Absolute joke, would tell you anything to get you to purchase a pre paid card!!

User

Contacted this branch firstly by phone. Was told by Roisin that she would call me back in 10 minutes with a price. She didn't. I then sent a message via Facebook a few days later, no reply. I then sent an email, no reply. Very poor customer service. It's safe to say I went with another company.

User

Booked a holiday to New York a few years ago - got to airport & our flight was overbooked. We weren't allowed to fly because our seats had not been allocated by our travel agent (Thomas Cook, Park Centre).

Yesterday my sister was travelling Dublin-London-Vegas. Got to Gatwick airport (as stated on her flight itinerary) only to be told her Vegas flight was non existent! British Airways got them on the next flight from Heathrow.....which meant they had to bus it from Gatwick to Heathrow on a busy bank holiday Monday in London to catch the next flight to Vegas! Poor, poor service. Will never use your shop again.

User

Anyone who has booked/thinking of booking with Thomas Cook Park Centre think again. I was booked to fly Dublin-Gatwick-Vegas, arrived in Gatwick only to be told they have no flight going to Vegas & I'm meant to be in Heathrow. Thomas Cook printed my documents 2 weeks ago and confirmed everything was correct even though it was a non existent flight in Gatwick! I had to make my way to Heathrow & BA got me on next plane out. Thomas Cook say it's not their fault-it's the operator who they book through!!!!! Very disappointed and angry as I was sent to the wrong airport for a flight that didn't exist and have now lost 1 day from holiday.

User

FAMILY CRUISE MADNESS IS BACK
5 slide Waterpark/Adventure Park/Sports Court Zip Line & Bowling Alley 3D Cinema & F1 Simulator... Baby/Mini/Junior/Teen Clubs Cirque de Soleil At Sea
FREE UPGRADE TO BALCONY
MSC Bellissima - New Ship in 2019 Dublin Flights, Baggage + Transfers 7 Nights - Full Board (All Meals) Child age up to 17YRS (Small supplement age 13-17yrs)
19th April 19 - ❌EASTER❌ Family of 3 - £2899 Family of 4 - £3356
3rd May 19 Family of 3 - £2699 Family of 4 - £3096 Family of 5 - £5229 (Superfamily)
14th June 19 Family of 3 - £3047 Family of 4 - £3496 Family of 5 - £5779 (Superfamily)
28th June 19 Family of 3 - £3227 Family of 4 - £3696
5th July 19 Family of 3 - £3399 Family of 4 - £3899
16th Aug 19 Family of 3 - £3797 Family of 4 - £4356
27th Sept 19 Family of 3-£2699 Family of 4 - £3096 Family of 5 - £3599 (Oceanview)
25th Oct 19 -❌HALLOWEEN❌ Family of 3 - £2497 Family of 4 - £2856 Family of 5 - £4799 (Superfamily)
Barcelona,Marseilles, Genoa, Naples, Messina, Valletta, Barcelona
AVAILABILTY VERY LIMITED!
Contact our Thomas cook Park Centre store on 02895 217901 Deposit = £250pp

See More

User

Wouldn't go anywhere else to book a holiday. The staff here are so helpful and always manage to find everything we need. They go out of their way to make sure we have the best holiday.

User

Our flights got cancelled last week due to the snow so couldn't make our holiday, thanks to Roisin we got rescheduled, excellent service!!

User

Just booked my honeymoon to Cuba with such ease thanks to the travel agent Lindsay! I just told her a few ideas of what I wanted and possible destinations along with a budget and she came back with a few amazing options within a few hours of hotels that were exactly what we were looking for! The resort and spa is absolutely gorgeous, can't wait to go! � thanks Lindsay!

User

Just booked a cruise with STEPHEN in Thomas Cook Park Centre. He was a pleasure to deal with really helpful and went all out to get us what we wanted. He was pleasant and efficient so we will definitely be back to him again. Many thanks Stephen.

User

Just booked a cruise through Thomas Cook Park Centre. We were very specific on dates we could travel and times of flights. The staff were fantastic at checking options for us while keeping the cost down. Thanks in particular to Stephen who managed to get us sorted.

User

Just back from a week in Salou which my fiancé booked with thomas cook park centre over the phone. We had a wonderful holiday and the rep at our hotel Las Vegas Salou, Amy was very knowledgeable about the trips and excursions thomas cook had to offer and was able to answer all our questions. We would like to give Chiara a massive thank you for the Barcelona Highlights trip on 17/6/17. You did an amazing tour, one we will never forget and we got some beautiful photos to keep. Well done thomas cook and we look forward to booking with you again.

User

Just back from a week in Cyprus booked through Park Centre. Booking hassle free and even got a call to see if I had Euro. Flights both on time. Transfers swift and hotel amazing. Thank you all so much.

User

I just want to say thank you to Roisin for helping us book our wedding and honeymoon both where amazing and we loved every minute of it!

User

Have had many holidays through Thomas cook I'm not saying I didn't have some problems but must say Thomas cook were on the ball and staff sorted everything not the ball to make sure we had a fantastic holiday thanks team ����

User

Got a quote yesterday from graham for me and my partner! He was so helpful and friendly and we rang back today to book this with two of our friends! Will be back for more holiday bookings!

User

Excellent team work within this shop ... Although thousands of customers use Thomas Cook Park Centre you are made to feel like a superstar ! An individual where your needs are the only important issue they have . Staff have an excellent knowledge of all areas and nearly know what would suit you better than you know yourself . From giving advice , recommending hotels etc to places of interest to exchanging money there knowledge is plentiful . If you can't get what your looking for here then it's not possible to get it anywhere .Gotta Love my Park Centre Thomas Cook store ❤️

User

Can't recommend tc park centre enough have always booked through them there staff are so friendly and helpful nothing is ever to much they really go above and beyond for there customers keep up the amazing work tcpc

User

Just home today from a week in the worse hotel with horrible staff and unhelpful rep!!! Inter 2 salou!!

My friend was robbed inside the hotel on day 2 of her holidays, sitting in bar, 2 men run in and stole her handbag,not as much as a email from Thomas cook to help..16 of us went costing nearly £9000 ..i book every year with yourself but after being recommended this I think I will go elsewhere ...can't believe Thomas cook have this dirty dump on their books

User

Unfortunately I've had a very poor first impression and will be booking elsewhere. Phoned last Wednesday morning to enquire about availability of a deal posted on their Facebook page. A male member of staff told me he would check and phone me back asap. I heard nothing from him, emailed them on Thursday afternoon following up on my enquiry and again asking about availability. No reply to email either, clearly they can't even get the basics of customer care correct. Definitely won't be entrusting them with booking a holiday !

User

The Thomas Crook Cash Passport - total rip off. Do not use. If you use it outside of the Euro dollar zone they charge plus 5.75%. I swear it is more, they charged me around £15 euros for a £96 purchase. They did not warn me of these charges, I have done vast research & found this has happened to a huge amount of people. The exchange rate on such transactions is also poor. They will not refund these charges, they say you should have read the T&C. I don,t have 3 hours spare, a magnifying glass & a legal education, all I now is working at £7 per hour, I was working for 1 to 2 hours per transaction just to use their product. Customer services worthless, blocked me from every FB page so far, - so to Thomas Crook F@@k YOU!!!!!

User

Got a pre paid cash card in the store for moving to Australia, was told that anyone can top it up for you by the employee in the store. My friends mother topped up her card with no problems. A few days later another friends family member tried to top up their card and was unable to do so as apparently it is only the person registered to the card. When we phoned the store we were told that we weren't given that information (more less said we were lying). Then my own card got blocked I phoned to try and unblock it, gave the correct security information but was told that I did not pass security. So I asked what I could do as I am in Australia and I am unable to go into a store and was told that there was nothing they could do. Absolute joke, would tell you anything to get you to purchase a pre paid card!!

User

Contacted this branch firstly by phone. Was told by Roisin that she would call me back in 10 minutes with a price. She didn't. I then sent a message via Facebook a few days later, no reply. I then sent an email, no reply. Very poor customer service. It's safe to say I went with another company.

User

Booked a holiday to New York a few years ago - got to airport & our flight was overbooked. We weren't allowed to fly because our seats had not been allocated by our travel agent (Thomas Cook, Park Centre).

Yesterday my sister was travelling Dublin-London-Vegas. Got to Gatwick airport (as stated on her flight itinerary) only to be told her Vegas flight was non existent! British Airways got them on the next flight from Heathrow.....which meant they had to bus it from Gatwick to Heathrow on a busy bank holiday Monday in London to catch the next flight to Vegas! Poor, poor service. Will never use your shop again.

User

Anyone who has booked/thinking of booking with Thomas Cook Park Centre think again. I was booked to fly Dublin-Gatwick-Vegas, arrived in Gatwick only to be told they have no flight going to Vegas & I'm meant to be in Heathrow. Thomas Cook printed my documents 2 weeks ago and confirmed everything was correct even though it was a non existent flight in Gatwick! I had to make my way to Heathrow & BA got me on next plane out. Thomas Cook say it's not their fault-it's the operator who they book through!!!!! Very disappointed and angry as I was sent to the wrong airport for a flight that didn't exist and have now lost 1 day from holiday.

User

FAMILY CRUISE MADNESS IS BACK
5 slide Waterpark/Adventure Park/Sports Court Zip Line & Bowling Alley 3D Cinema & F1 Simulator... Baby/Mini/Junior/Teen Clubs Cirque de Soleil At Sea
FREE UPGRADE TO BALCONY
MSC Bellissima - New Ship in 2019 Dublin Flights, Baggage + Transfers 7 Nights - Full Board (All Meals) Child age up to 17YRS (Small supplement age 13-17yrs)
19th April 19 - ❌EASTER❌ Family of 3 - £2899 Family of 4 - £3356
3rd May 19 Family of 3 - £2699 Family of 4 - £3096 Family of 5 - £5229 (Superfamily)
14th June 19 Family of 3 - £3047 Family of 4 - £3496 Family of 5 - £5779 (Superfamily)
28th June 19 Family of 3 - £3227 Family of 4 - £3696
5th July 19 Family of 3 - £3399 Family of 4 - £3899
16th Aug 19 Family of 3 - £3797 Family of 4 - £4356
27th Sept 19 Family of 3-£2699 Family of 4 - £3096 Family of 5 - £3599 (Oceanview)
25th Oct 19 -❌HALLOWEEN❌ Family of 3 - £2497 Family of 4 - £2856 Family of 5 - £4799 (Superfamily)
Barcelona,Marseilles, Genoa, Naples, Messina, Valletta, Barcelona
AVAILABILTY VERY LIMITED!
Contact our Thomas cook Park Centre store on 02895 217901 Deposit = £250pp

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User

Wouldn't go anywhere else to book a holiday. The staff here are so helpful and always manage to find everything we need. They go out of their way to make sure we have the best holiday.

User

Our flights got cancelled last week due to the snow so couldn't make our holiday, thanks to Roisin we got rescheduled, excellent service!!

User

Just booked my honeymoon to Cuba with such ease thanks to the travel agent Lindsay! I just told her a few ideas of what I wanted and possible destinations along with a budget and she came back with a few amazing options within a few hours of hotels that were exactly what we were looking for! The resort and spa is absolutely gorgeous, can't wait to go! � thanks Lindsay!

User

Just booked a cruise with STEPHEN in Thomas Cook Park Centre. He was a pleasure to deal with really helpful and went all out to get us what we wanted. He was pleasant and efficient so we will definitely be back to him again. Many thanks Stephen.

User

Just booked a cruise through Thomas Cook Park Centre. We were very specific on dates we could travel and times of flights. The staff were fantastic at checking options for us while keeping the cost down. Thanks in particular to Stephen who managed to get us sorted.

User

Just back from a week in Salou which my fiancé booked with thomas cook park centre over the phone. We had a wonderful holiday and the rep at our hotel Las Vegas Salou, Amy was very knowledgeable about the trips and excursions thomas cook had to offer and was able to answer all our questions. We would like to give Chiara a massive thank you for the Barcelona Highlights trip on 17/6/17. You did an amazing tour, one we will never forget and we got some beautiful photos to keep. Well done thomas cook and we look forward to booking with you again.

User

Just back from a week in Cyprus booked through Park Centre. Booking hassle free and even got a call to see if I had Euro. Flights both on time. Transfers swift and hotel amazing. Thank you all so much.

User

I just want to say thank you to Roisin for helping us book our wedding and honeymoon both where amazing and we loved every minute of it!

User

Have had many holidays through Thomas cook I'm not saying I didn't have some problems but must say Thomas cook were on the ball and staff sorted everything not the ball to make sure we had a fantastic holiday thanks team ����

User

Got a quote yesterday from graham for me and my partner! He was so helpful and friendly and we rang back today to book this with two of our friends! Will be back for more holiday bookings!

User

Excellent team work within this shop ... Although thousands of customers use Thomas Cook Park Centre you are made to feel like a superstar ! An individual where your needs are the only important issue they have . Staff have an excellent knowledge of all areas and nearly know what would suit you better than you know yourself . From giving advice , recommending hotels etc to places of interest to exchanging money there knowledge is plentiful . If you can't get what your looking for here then it's not possible to get it anywhere .Gotta Love my Park Centre Thomas Cook store ❤️

User

Can't recommend tc park centre enough have always booked through them there staff are so friendly and helpful nothing is ever to much they really go above and beyond for there customers keep up the amazing work tcpc

User

Just home today from a week in the worse hotel with horrible staff and unhelpful rep!!! Inter 2 salou!!

My friend was robbed inside the hotel on day 2 of her holidays, sitting in bar, 2 men run in and stole her handbag,not as much as a email from Thomas cook to help..16 of us went costing nearly £9000 ..i book every year with yourself but after being recommended this I think I will go elsewhere ...can't believe Thomas cook have this dirty dump on their books

User

Unfortunately I've had a very poor first impression and will be booking elsewhere. Phoned last Wednesday morning to enquire about availability of a deal posted on their Facebook page. A male member of staff told me he would check and phone me back asap. I heard nothing from him, emailed them on Thursday afternoon following up on my enquiry and again asking about availability. No reply to email either, clearly they can't even get the basics of customer care correct. Definitely won't be entrusting them with booking a holiday !

User

The Thomas Crook Cash Passport - total rip off. Do not use. If you use it outside of the Euro dollar zone they charge plus 5.75%. I swear it is more, they charged me around £15 euros for a £96 purchase. They did not warn me of these charges, I have done vast research & found this has happened to a huge amount of people. The exchange rate on such transactions is also poor. They will not refund these charges, they say you should have read the T&C. I don,t have 3 hours spare, a magnifying glass & a legal education, all I now is working at £7 per hour, I was working for 1 to 2 hours per transaction just to use their product. Customer services worthless, blocked me from every FB page so far, - so to Thomas Crook F@@k YOU!!!!!

User

Got a pre paid cash card in the store for moving to Australia, was told that anyone can top it up for you by the employee in the store. My friends mother topped up her card with no problems. A few days later another friends family member tried to top up their card and was unable to do so as apparently it is only the person registered to the card. When we phoned the store we were told that we weren't given that information (more less said we were lying). Then my own card got blocked I phoned to try and unblock it, gave the correct security information but was told that I did not pass security. So I asked what I could do as I am in Australia and I am unable to go into a store and was told that there was nothing they could do. Absolute joke, would tell you anything to get you to purchase a pre paid card!!

User

Contacted this branch firstly by phone. Was told by Roisin that she would call me back in 10 minutes with a price. She didn't. I then sent a message via Facebook a few days later, no reply. I then sent an email, no reply. Very poor customer service. It's safe to say I went with another company.

User

Booked a holiday to New York a few years ago - got to airport & our flight was overbooked. We weren't allowed to fly because our seats had not been allocated by our travel agent (Thomas Cook, Park Centre).

Yesterday my sister was travelling Dublin-London-Vegas. Got to Gatwick airport (as stated on her flight itinerary) only to be told her Vegas flight was non existent! British Airways got them on the next flight from Heathrow.....which meant they had to bus it from Gatwick to Heathrow on a busy bank holiday Monday in London to catch the next flight to Vegas! Poor, poor service. Will never use your shop again.

User

Anyone who has booked/thinking of booking with Thomas Cook Park Centre think again. I was booked to fly Dublin-Gatwick-Vegas, arrived in Gatwick only to be told they have no flight going to Vegas & I'm meant to be in Heathrow. Thomas Cook printed my documents 2 weeks ago and confirmed everything was correct even though it was a non existent flight in Gatwick! I had to make my way to Heathrow & BA got me on next plane out. Thomas Cook say it's not their fault-it's the operator who they book through!!!!! Very disappointed and angry as I was sent to the wrong airport for a flight that didn't exist and have now lost 1 day from holiday.

More about Thomas Cook Park Centre

Thomas Cook Park Centre is located at Unit 21 Park Shopping Centre, BT12 6HN Belfast
+442895217901
Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Wednesday: 09:00 - 17:30
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 17:30
Sunday: 13:00 - 17:00
https://stores.thomascook.com/belfast/unit-21-park-shopping-centre