Total Home Improvements

Very pleased with the finished product BUT it took 5 months to complete, quoted 8-12 weeks. Be prepared to pay over the phone on demand. We were even asked to pay the final balance before completion. After sales service very poor and unprofessional. We even emailed the director with concerns and received no reply.
Sub contractors were great but not could recommend this company.

I got THI out to do a bow window last year as my old window was leaking and the housing excutivie wouldnt replace this. THI where so helpful from start to finish. Very professional. Would highly recommend them.

Very dissatisfied! During the installation of my facia and soffits , they damaged the freshly painted wood work on the house with their ladders ! Said Health and safety wouldn't let them put protective pads on the ends of ladders ! Their fitters van leaked oil over the drive and they denied it ! The facia was left sloping down on one side . They came back to rectify but no real improvement.. I got another company to fix the slope and when they were up they discovered there was gutter was all sloping into the house and not going down the drain ! Poor from start to finish .. sub standard.

I had double glazed windows to replace my existing rotten wooden ones four years ago and found THI at Ilkeston very quick and efficient. they left the place immaculate and their workers always very helpful and courteous.
I would recommend them as I also found they gave me a very acceptable price.

My wife and I have used THI twice, once for a front door and second time for fascia etc and both times they have been brilliant. We deal with the rep Robert and the fitter Dom and both of them really take thier time to explain things and walk us through everything. I wouldn't go else where now... Quality fo service is 5 star, quality of product is 5 star, so eary to do business with