Vets4Pets Newtownabbey

Vets need to be more honest and if they don't want to do surgery on a dog, say so, don't make owners go bk for surgery u clearly are going to refuse. Even after being given bank details, money was not a option, hence I left my bank details as I was unable to be there and needed to know full details. Nopes u sent dog home. Because arrangements were made for surgery, there was no help home. And a injured dog with a opened wound had to walk bk home after being starved as the vets said so. Disgusting. They had bank details, but wanted full payment then and there. They only had to wait a few hours. Disgusting.

Always friendly, kind and helpful, great vets, would highly recommend

Friendly, understanding and helpful staff. No matter what I ask for, it's never a problem. My dog and I are always greeted with a warm welcome.

Called in to pick up a prescription, after much searching around was told it hadn't been signed the vet also there explained she was busy didn't have time to sign it but it would be done it 15 mins if I wanted to go across the car park to the coffee place would be ready.
Went away called back later still more searching about not ready and kept waiting
Said to the receptionist
Excuse me I have pulmonary fibrosis, emphysema and and copd me having to breath in here is akin to you having to breath in a burning building can you hurry them up please
She promptly got up and left
The whole time I was there I had obviously had difficulty breathing and talking
More waiting around then called in by the manager to be told I had upset one of their staff. I explained my condition and repeated what I had said was told we'll you must of said it in a intimidating manner
She explained she knew what the conditions were but was concerned about her staff I explained wasn't concerned about her staff more about trying to breath obviously they just wanted to continue this so left without prescription as condition now very bad

Nice and clean give great doggie cuts.