Alpine Bikes

Huge range, knowledgable and friendly staff

I took my bike to get serviced by these guys and they charged me for work that they didn't do. Will never go back.

Superb shop, excellent customer service and extremely attractive staff (especially the short English guy).

Friendly staff but this shop is more about selling bikes than helping you servicing yours. The parts I bought to mend an old bike were very pricey compared to nearby alternatives. I would recommend it only in case of emergency.

Extremely knowledgeable, very friendly and helpful the best bike shop in Edinburgh.

The staff seems to be inexperienced. Vague answers and not very friendly stuff. Would not recommend.

I bought a surly long haul trucker from them about 5 weeks ago and was really happy with the customer service, I spent ALOT of money in the shop. I just took it back in for its first service and on return I noticed that my leather saddle has some pretty big scratches on it. I pointed it out to two different staff members and they both just mumbled some excuses and couldn't tell me what happened. No apology from anyone. Disappointed in the lack of respect and care. They damaged my property. It may be just cosmetic but it's the unprofessional response that annoys me the most.

Friendly and knowledgeable staff. Well established. I've been going for years and will keep doing so.

Always friendly and helpful, great service! Had one occasion when we didn't see eye-to-eye on something, but it was dealt with in a professional way, and we negotiated an outcome that all were satisfied with. Can't fault the guys!