Apple Buchanan Street

Beautiful building inside and out with very friendly and helpful staff. A delight to shop in and receive advice

Really rude staff. Rather than speaking to me politely they were highly confrontational. Blamed me for a design fault. Claimed the problem has not been acknowledged by Apple but clearly had the spiel prepared. - DO NOT VISIT THIS STORE.

Great store, customer service is as you've come to expect from Apple. First class

Had a positive shopping experience, staff were very helpful and friendly, process of buying a product is quite lengthy so go in with plenty time but due to pleasant experience you don't mind or realise 🙂

I was so tired of everything and extremely stressed, expecting to find further communication breakdown as a deaf individual, only to be greeted with a man named 'Scott' who signs epically fluent BSL.

I felt really welcomed and the wait did not feel bothersome. Coming from London, it would take an hour minimum to a week to be seen. Glasgow? A mere 15 minutes.

Scott, one other apple technician and the store manager (boss in black top) completely made my day. They really made me realise that I am much worthier than I thought.

I went home a very relieved and happy man, with positivity.

This service reminded me why it is so worth getting apple products for communication & work purposes. Whilst the price may be extremely steep, they are the only company that provides walk-in centres at the right locations, perfect size and wonderfully huge team of staff.

I am proud to say, I remember why i purchased an their products in the end and will continue to.

Thank you Apple Store, Buchanan-Glasgow.

Get new apple device or old device repaired quickly...
At max the staff will take 10 mins prior to actually noting down your mobile issues

The apple store situated upon Buchanan street is, I find a rather attractive store . It is family friendly with a relatively acceptable staff to customer ratio, however I rarely find the members of the genius bar at much use at all.. Every consultation regarding my products end with a rather robotic, " we can replace your device for 300 pounds or so," problems that I had later discovered to either amend myself or go to a local store.
To conclude, unless one finds themselves with their warranty, one will simply find they have wasted an hour or so on their life here..

Pure waste of time.. genius' have no clue what's up, ma phone had the red screen of death as it's called and they couldney do a thing!

Visited with a friend as she was having problems with updating her iPhone. Appointment was allocated for an hours time from entering the store, however, she received a text 10 minutes later saying she could be seen. The staff member that helped talked her through everything he needed to do and was very friendly and chatty. Whole experience was great.