Archers Sleepcentre

Visited the Cumbernauld store to purchase 2 beds for my new property. The service received in store from Scott was great, I can't speak any higher of it. We were given a great deal and he ensured that we had the correct items for our new property. From the initial visit, to the delivery, the experience was an excellent one. Keep up the good work!

RUN FOR THE HILLS PLEASE DON'T EVER CONSIDER USING THIS COMPANY THEY ARE THE ABSOLUTE WORSE SHOP WE'VE EVER HAD THE MISFORTUNE TO BUY FROM. THEY ARE ALL OVER YOU TO GET A SALE BUT WHEN IT COMES TO DEALING WITH PROBLEMS THAT ARE THEIR FAULT, YOU ARE MET WITH THEM BLAMING THE CUSTOMER, LIES AND HAVEN'T THE DECENCY TO GIVE THE CUSTOMER A COURTESY CALL WHEN A DEADLINE CAN'T BE MET. ONE DELIVERY DRIVER WAS BRILLIANT BUT THE LARGER, YOUNGER GUY DROPPED THE FURNITURE AND COULD'NT EVEN STEP UP ONTO A 4 INCH STEP WHICH, I CAN MANAGE EVEN THOUGH I'M DISABLED. THE REASON WE WERE GIVEN FOR THIS HULK OF A MAN DROPPING THE FURNITURE WAS " IT IS VERY HEAVY", THEN WHY DID THEY EMPLOY A PERSON WHO CAN'T DO THE JOB?. THIS FIASCO HAS BEEN GOING ON FOR 5 MONTHS NOW NOT THAT THEY CARE BECAUSE, THEY WERE PAID CASH OF OVER £1,200. WE'VE BEEN TOLD THAT OUR FINAL PANEL WOULD TAKE 2 WEEKS BUT, AGAIN IT TOOK 6 WEEKS THIS, THEY BLAMED US FOR ORDERING THE WRONG PANEL WHICH IS NONSENSE AS WE ONLY SENT THE PHOTO, WE DID NOT SPECIFY LEFT OR RIGHT, THAT'S ALL THEY DO IS THROW BLAME BACK. IT HAS NOW COME THAT WE HAVE TO WAIT UNTIL SATURDAY AFTER STATING FRIDAY TO HAVE THIS WARDROBE BUILT WHICH, WE HAVE TO ASK WHY IS IT ALWAYS AT NIGHT OR A WEEKEND WE GET OFFERED NEVER DURING A WORKING WEEK? WE ARE GIVING THEM ONE LAST CHANCE AND, IF THIS ISN'T BUILT FOR WHATEVER REASON ON SATURDAY THEN, WE WILL BE REQUESTING OUR MONEY BACK. THEY CHARGED £45 THE FIRST TIME FOR THE WARDROBE BUILD NOW, WE'RE TOLD THEY'RE GIVING US A DISCOUNT BECAUSE ITS ACTUALLY £75 FOR A BUILD BUT, THEY'RE CHARGING £45 AGAIN, DOES ANYONE ELSE THINK WHAT WE ARE THINKING, CAN THEY SMELL IT TO? THERE WAS NEVER A MENTION OF £75 SAID TO US THE FIRST TIME NOW, THEY'RE TRYING TO SAY IT'S ALWAYS BEEN THAT PRICE THEY'RE GIVING US A DISCOUNT. SOMEONES TALKING ABSOLUTE BALDERDASH SO, PLEASE HAVE ABSOLUTELY NOTHING TO DO WITH THIS SHAMBLES OF A COMPANY UNLESS YOU WANT TO INVITE TROUBLE INTO YOUR LIFE, AS THEY HAVE NO CUSTOMER SKILLS WHAT-SO-EVER.