Barrhead Travel Silverburn

A FEW YEARS AGO MY WIFE HAD MAJOR SURGERY SO WE DECIDED TO TAKE A HOLIDAY TO AID RECUPERATION.WE WENT TO BARRHEAD TRAVEL SILVERBURN AND WERE SEEN BY A MAN NAMED DAVID.WE EXPLAINED WE NEEDED SOMEWHERE QUIET AND HE SPENT A LOT OF TIME FINDING A HOLIDAY TO SUIT.HE CAME UP WITH THE CLUB MAC IN ALCUDIA MAJORCA SAYING HE HAD BEEN THERE LATELY AND WAS TWO MINUTES FROM THE BEACH AND WE WOULD GET NOWHERE QUIETER,SO WE BOOKED IT...WHAT A MISTAKE.WE GOT OFF THE TRANSFER BUS AND INTO THE HOTEL,THE RECEPTION AREA WAS LIKE A PARKING LOT FOR PUSHCHAIRS AND KIDS WERE RUNNING ALL OVER THE PLACE,DONT MIND KIDS BUT REMEMBER,WE ASKED FOR SOMEWHERE QUIET AND TOLD THIS WAS IT,THAT WAS JUST THE START.WHEN THE WIND BLEW THE RIGHT WAY THE SMELL OF SEWAGE WAS DISGUSTING,MY GRANDSON GOT AN ELECTRIC SHOCK FROM THE TOASTER AND A MAN BEHIND HIM GOT A SHOCK SO BAD FROM IT HE COLLAPSED AND STILL THEY LEFT IT OUT,THE BEACH IS A FIFTEEN MINUTE WALK,NOT TWO.ONE DAY WE DECIDED TO TAKE A WALK OVER THE SPARE GROUND THAT WAS AT THE BACK OF THE HOTEL AND SOON TURNED BACK AS THERE WERE CARCASSES OF DOGS ALL OVER THAT HAD BEEN TIED WITH ROPE AROUND THEIR NECKS AND LEFT TO DIE,THESE WERE IN DIFFERENT STAGES OF DECOMPOSITION.MY WIFE WROTE A LETTER OF COMPLAINT AND THE REPLY WAS FROM A COMPANY WHO COULDNT CARE LESS,,FELT LIKE IT WAS YOU PAID YOUR MONEY,YOU TOOK YOUR CHANCE,THEY DID OFFER A 5% DISCOUNT ON A HOLIDAY,BUT WITHIN A CERTAIN TIME,WOULD NOT USE THEM IF THEY GAVE ME ONE FOR FREE,WILL NEVER DEAL WITH THIS COMPANY AGAIN,JUST HOPE THE COMPANY WHO BOUGHT THEM OVER DO A BETTER JOB,COULDNT BE WORSE, AND HAVE BETTER CUSTOMER SKILLS,I AM ONLY GIVING THIS ONE STAR AS IT WONT LET ME SEND WITH NO STAR,PITY YOU CANT DO MINUS FIVE STAR,THAT WOULD BE MY RATING,WORST HOLIDAY AND COMPANY EVER.