Belvoir Lettings - Dundee

I have been working as cleaning contractor with Belvoir for a few years. The team at Belvoir has always been professional, helpful, and polite. They are delightful to work with and reliable. Communication has been clear and timely. I would highly recommend to anyone looking for property to rent or to work with them as a contractor.

The staff at Belvoir Dundee were extremely helpful and after viewing multiple properties we found the exact one we wanted . After a very straightforward application process we were moved in within a week and a half! Repairs so far have been dealt with very quickly and we have found that the office staff cannot do enough for us. One of the only agents we can say make us felt like they are working to help us.

Charismatic, but that's all.
They fail to call back for over a week at best, and if you dare put an offer in on a place they won't contact you until they've received a better offer from someone else. Also make sure you know everything you can do to hold a place, like filling in an actual application form and paying a holding fee beforehand, because they sure as hell won't tell you anything you don't ask about. And don't be fooled by their charismatic and seemingly helpful tone of voice, they don't care about you, no matter how difficult your situation.

Recently while looking for a agent to manage my property I found the service from Belvoir by far the best from start to finish.
Shone talked me through the whole process and answered all my questions in depth.The staff could not do enough for me and were so professional.
I feel so pleased to have found such a great company and staff.

I am a landlord who has used Belvoir for many years and can't praise them highly enough. They are great communicators - very pleasant to deal with - and manage the balance between serving my needs as a landlord and providing good support to my tenant very well. A five star company - worth their fees.

1) The rudest little man works for Belvoir. His attitude sucks. He is patronising, snidey and unprofessional - not to mention rude and impatient. He doesn't promote any of the properties, smile, chat, even acknowledge that you are a human being. He just stands in one room tutting and signing while you look around. He is a very angry little person. The first flat I viewed with him, I arrived on time and smiled, said hello, he blanked me and walked away towards the property I was there to view. Turned out, too, he turned up with the wrong keys so I had to wait for about 45 minutes for him to go back to the office then return. Not difficult, is it?

2) I was sleeping in my Belvoir flat on the morning of my day off and was awakened by the sound of keys rattling in my keyhole. I leapt out of bed in my nightie, to be met by a tall man standing at my front door with a family of 4 behind him. They were there to view my flat. I hadn't given any indication I wanted to move out, nor had Belvoir given me any indictation THEY wanted me to move out. I almost had 5 strangers staring at me in my bed! In my home. Where I lived.

3) When I did decide it was time to move out they obviously had to arrange flat viewings for potential new tenants but they gave very little notice for this. I would get an email at around 4pm to say strangers were coming to look around my flat the next day. This was very inconvenient and intrusive and if I'd had more notice I would have gone out for the day, each time.

4) The second encounter I had with the unhappy little man, I arrived 10 minutes early to view a different flat and he looked at me disgusted and tapped his watch, shaking his head. So I abruptly corrected him, stating that I was 10 minutes early and could we go inside now if it's not too much effort. He really needs some joy in his wee life.

This was all a few years ago so hopefully things have improved at Belvoir.

Great experience with knowledgeable staff! I was looking for a while for a property to rent and had a bad experience with another establishment prior to dealing with Belvoir. I just want to say thanks to all the team for their time and patience with me! Am now in a lovely flat in an ideal location close to my work and so far all is good! I would highly recommend you and look forward to dealing with you in 2017!

I have been a landlord with Belvoir Dundee for over three years and cannot recommend them highly enough. The tenants have always been happy(half the battle) and the property has always been looked after.

Despite a cold and slightly rude welcoming from one of the letting agents when I went to enquire for a flat back in 2011, as a tenant (for 3 years) the overall experience was smooth enough. For any issues regarding the flat,they have responded promptly and appropriately. There is some room for improvement in communication but overall I have no major complains and they get the job done.