Bespoke Clinical Care

Thank you to our amazing staff!
Like the NHS, our staff are on the frontline, working hard to support the most vulnerable patients in the community. They are dedicated to continue going the extra mile, helping keep our patients with complex health needs, many of whom are already on ventilators, safe, well and at home.

Bespoke Clinical Care delivers complex care and long-term ventilated support with compassion. Providing at-home care to help children and adults lead as independent and fulfilling a life as possible, whilst living with life limiting conditions.
We are looking for enthusiastic, caring individuals to join our team of healthcare support workers in caring for a Patient with complex care needs. We have both part-time and full-time positions available, for days and nights. The ide...al candidate will have or be willing to work towards SVQ Level 3 in Health and Social Care. While ventilation and tracheostomy care experience are preferred, it is not essential, as comprehensive training will be provided. Successful applicants will work on an annual rota system In return, we can offer you:
Competitive salary • Sick pay scheme (after successful completion of probationary period.) • Death in Service Policy (after successful completion of probationary period). • 33 days AL including public holidays (pro rata). • Free PVG Enhanced check. • Continuing professional development training. • Guaranteed hour’s contract.
Bespoke Clinical Care are Living Wage employers. We pay evening and weekend enhancements and encourage staff development through training and supervision.
We operate a safer recruitment policy. Applicants are subject to Enhanced Disclosure and references will be taken up prior to offering employment. The post is excluded or excepted from provisions of the rehabilitation of Offenders Act 1974
The Immigration Act 2016 creates a duty for employers to ensure that all staff working in customer-facing roles speak English to an appropriate standard. All employees of Bespoke Clinical Care must have the necessary knowledge of the English language to provide a good standard to practice and care for the clients we support.
Bespoke Clinical Care is not an agency. For more information on how to apply visit https://bit.ly/2WsUtHa
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We have availability on our up and coming course Emergency First Aid at Work Level 3 (VTQ) - EFAW Course on the 4th March 2020. The ProTrainings Emergency First Aid at Work Level 3 (VTQ) qualification (EFAW) is ideal for most businesses whose risk assessment has identified that there is no requirement for a fully trained first aider for their workplace. If you are interested please call Mary McDonald on 0169 8374362 for more information or go to our website https://www.bespokeclinicalcare.co.uk/cou rse-dates/

Coronavirus (COVID-19)
At Bespoke Clinical Care we are always making sure that we are up to date with information concerning issues to public health that may directly affect our patients and always follow best practice and guidance.
With regards to the Coronavirus the UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.
... Health professionals are working to contact anyone who has been in close contact with people who have coronavirus. For more information visit http://bit.ly/2V2k9tu or if you have any concerns call us on 01698 374 362
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Bespoke Clinical Care Care Inspectorate audit November 2019
Bespoke Clinical Care had their Care Inspectorate audit in November 2019 and have achieved level 6 (Excellent) for Quality of Care and Support and Quality of Management leadership. Clients of Bespoke Clinical Care services told the inspectorate the following: -... - The service is very person-centred and they get to know you and your family very well. - Staff know what they are doing all the time and the manager and owner visit regularly to check that everything is going well. - They are very flexible and accommodating. - We couldn't do without them. - We feel very involved and staff and family work together making a good team. - We have no concerns at all.
We want to thank all our patients and families who were involved in answering questions about the service they and their family receive as their feedback helps us to get even better!
Bespoke Clinical Care acknowledges the dedication from our staff to our patients which contributes to our continual success.
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Bespoke Clinical care is delighted to announce the successful completion of ISO 9001:2015 by achieving the international standard for their quality management system (QMS).
The company demonstrated the ability to consistently provide the highest quality care and service for our patients but also meets the regulatory requirements set out by these standards.

At Bespoke Clinical Care we always have our clients well-being as a focus of all that we do. Here is a lovely testimonial from one of our younger clients
"The overall service provided by Bespoke Clinical Care was great. All the staff were very kind and very helpful. They knew what they were doing, but also listened to me and took on board what I said and assisted me when I needed it. They took the time to get to know me and were very respectful. They had a great sense of humour and made the days better." Christopher (age 14).

A lovely testimonial from one of our clients whose daugther we help care for:-
We felt that our daughter was in very safe hands
“We recently used Bespoke Clinical Care for some nurse home care for our daughter who is ventilator dependent. They provided a reliable, professional and efficient service; from the enquiry stage through to the care provided. We received prompt and detailed communication, and the care was provided by a highly competent well-trained carer. We felt that our daughter was in very safe hands and we cannot recommend them highly enough.” Laura Smith

Failure Mode Effects Analysis in Health Care
Bespoke Clinical Care run a one-day training course on Failure Mode Effects Analysis (FMEA). A Lean Six Sigma methodology to improve care delivered to patients, the course is delivered by Lean Sigma a Practitioner working In Health Care.
The course would benefit those working in the care sector with direct contact with patients.
... When should you use Failure Mode Effects Analysis
• When a process, product, or service is being designed or redesigned. • When an existing process, product, or service is being applied in a new way. • Before developing control plans for a new or modified process. • When improvement goals are planned for an existing process, product, or service. • When analysing failures of an existing process, product, or service. • Periodically throughout the life of the process, product, or service.
"Failure modes" means the ways, or modes, in which something might fail. Failures are any errors or defects, especially ones that affect the patient, and can be potential or actual failure.
"Effects analysis" refers to studying the consequences of those failures.
Contact us at Bespoke Clinical Care Ltd on either 01698373362 or enquiries@bespokeclinicalcare.co.uk if you are interested in applying or want to know more about the course.
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A day in the life of a healthcare support worker.
Being a support worker is one of the most rewarding and gratifying jobs anyone can do! No day is the same as the last, some days are smooth and calm and some days are go go go!
Knowing you are making your clients lives that little bit better and helping them to fulfil their ambitions is the best feeling. As this can be a trying job mentally and physically it is important that support is in place for yourself as well and tha...t is where Bespoke thrive!
Bespoke Clinical Care offer loads of support to their staff 24/7 which is very comforting knowing you will never need to face anything alone! The team is very close and works brilliantly together to help each other out in times of need which is why our company thrives at being the best!
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A Day in the Life of a Healthcare Support Worker
Working with Bespoke Clinical Care is a wonderful opportunity with many wonderful moments. This has been a challenging but rewarding role that has only pushed me to be the best person I can be.
As a Healthcare Support Worker, I help our clients maintain a healthy standard of living and a good quality of life. I attend different social outings from casual trips to big events which usually turns out to be a shared interest and a... fantastic experience.
With all the responsibility that comes with the role, the tasks and duties that need to be carried out, there is always time to enjoy a good natter, a munch and watch some funny videos with my client during our many nights together.
I am given so much support in all I do in and outside of the job. This includes helping me gain my qualifications and achieving my goals. It has built my confidence as a person and as a care worker. As this is my first care related job, this is greatly appreciated.
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Here is another story from one of our Healthcare Support Workers As a HCSW at Bespoke Clinical Care every day is a different day...although some days can be a challenge those are the days that make me a better HCSW. Those are the days that expand my knowledge, give me more confidence within the job and those days make me feel like I have achieved and I go home knowing I have made a difference to someone’s quality of life... Not only their's but also their family and loved ones around them... who also need support sometimes. Other days are not as challenging, however the sense of achievement and satisfaction is just as rewarding! Bespoke Clinical Care is a small “family” of friendly, caring, supportive carers! Our team work together to support each other on a daily basis. I'm a proud Bespoke Carer!

We are delighted to announce that a client of ours, who is supported by Natasha, one of our Health Care Support Workers, graduated from her course in Enterprise and employablility yesterday. Congratulations!

At Bespoke Clinical Care we provide full training and on going support for all our Healthcare Support Workers at what ever stage they are in their career with us. We thought you might like to hear some of their thoughts ...
Working as a Health Care Support Worker for Bespoke Clinical Care is a rewarding and challenging role, providing individualised care and support for each client and their families.
Continuously improving your skills and knowledge, and every day is differe...nt bringing new challenges and rewards. Knowing that you have made a difference to a person and their family, knowing that you have provided the best care you can and made a difference to someone’s life is a fantastic feeling.
The team offer 24-hour support and there is always someone to offer a helping hand to help you overcome any worries or concerns, or answer any questing you may have, and there is no such thing as a silly questing. You get back what you give.
Working for a care company who actually care, working with the bespoke family is a privilege. It’s not just a job, it’s making a huge difference to people lives, treating them with respect and dignity and getting to know them is the best feeling.
I am proud to work as a Heath Care Support Worker. Not everyone can do what we do. We work together as a team to provide the best care possible. #TeamBespoke.
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Our training courses provide an excellent base of knowledge in many different areas of care. Here is what people are saying ...
"Mary was clear and had an excellent knowledge and background which was beneficial to the learning of Emergency First Aid at Work. This made the course more interesting, learning from previous experiences, including others attending the course, and aligning them to your own. From learning the correct up-to-date knowledge from Mary this brings me confidence in going forward as a trained First Aider." Emergency First Aid at Work Level 3 (VTQ) – EFAW course. For more testimonials visit http://bit.ly/2JVVj9Z