Bridgend Group

Would like to say when I bought my car from Bridgend they were so helpful and the salesman was very good and explained every thing very well and I would recommend anyone to buy a car there

Just bought a van from the Kilmarnock shop and we are very pleased it the staff couldn't have been any better with us and would definitely recommend them to anyone looking to buy cars or vans

Once again we have had excellent service from Craig and his team in Kilmarnock. We have been buying cars fro Bridgend for 25years and would highly recommend.

I have recently just bought my van from the Kilmarnock branch and the service was excellent from when I walked in till I picked my van up. They talked through the full process and told me when I could pick van up. I will definitely be recommending yous to family and friends.

Regards Scott Rhodick.

Would recommend this company nothing was to much trouble to them made buying my car so easy sorted my private number plate transfer for me big thank you to Mark Butterworth for all is help keep up the good work 👍👌

Bought a BMW 1 series Coupe from Bridgend, they went above and beyond for myself. service was quick and easy. everyone was a pleasure to deal with. highly recommend Bridgend to others. 2 day turn around. what a lovely family run garage.

Worst car experience. Very poor customer service. Broken promises. No calls returned. Four weeks for a '3-5 day' wait. Will never be back.

ABSOLUTELY DISGUSTED BY THE MANAGERS CONDUCT & LEVEL OF PROFESSIONALISM, ESPECIALLY HIS MISLEADING & UNDERHAND CONDUCT TOWARDS A POTENTIAL CUSTOMER, AND THEN HOW HE SET OUT TO ACHIEVE THESE GOALS.

WHICH CAN ONLY BE DESCRIBED AS CORUPT AND COVERT:- TO CHEAT A POTENTIAL CUSTOMER AND EMBARRASS HIMSELF AND HIS STAFF IN DOING SO........!!!!!

I THEREFORE WILL NOT BE USING "BRIDGEND MOTORS" NOR WOULD I RECOMMEND THEM TO ANYONE.

To Quote a very pleasant Salesman from BRIDGEND MOTORS :- He Said "As I've been working in the motor trade for 30 years now, and I've never asked these type of questions to any customers prior to making a sale," To then Say:- " So please don't shoot the messenger"

He then expressed that he must make me aware that the manager(CRAIG), has taken my vehicle without permission for a test drive, whilst we prosed the forecourt, to then without inspection diagnose faults to my car, And then make a very shroud valuation of the vehicle, which was at almost half its potential forecourt value. of course this is only after they contacted my finance company to attain what the outstanding balance was on the car.....!!!!!!
I find this very alarming to say the least, that a showroom would go to this much effort to mislead a customer, just before they make a potential decision on a purchase.

This young man then offered an apology, as he clearly saw the error of his ways, But however that does not explain his actions.

These guys at this high street dealers are very much out of there depth and should always remember that without an element of decency and a code of conduct to there customers then they have no business.

ITS DUE TO BUSINESSES LIKE THIS THAT TOO MANY PEOPLE LIE DOWN TO THESE TYPE OF CROOKS AND ARE GENUINELY ENCOURAGE TO SETTLE FOR WHAT THEY MAY OFFER

RIDICULOUS & DISGUSTING BEHAVIOUR

**GOOGLE REQUIRE YOU TO SELECT A STAR TO WRITE A REVIEW - Given the choice this review would have NO STARS

Have bought 2 good second hand cars from them which were reasonably priced and the after service was very good

Superb service

Nice and easy buying new car

Great service