Broadleys Veterinary Hospital

KEEPING ON TOP OF YOUR INSURANCE CLAIMS
The Broadleys team hope that everyone is keeping well during this tricky time. We just want to reassure you that all of your insurance claims will continue to be processed as soon after receipt as we can. To ensure this can be done as efficiently as possible we are asking that, if you are able to, you email your claim form to the insurance email address which is insurance@broadleysvets.co.uk... This allows for immediate receipt of your claim form and one less trip outside for you. Just make sure you have completed your part of the form - most importantly name, policy number and signature. Don't worry if you don't have access to a scanner or computer though...….your claims will still be processed accordingly upon receipt via post or drop off.
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Vaccinations during Covid restrictions
Veterinary practices across the UK have reduced the services they provide as part of the coronavirus restirctions. One result of this is the suspension of routine vaccinations for pets. This will be a concern to many of you but please bear the following points in mind.
Regular booster vaccinations are important but your pets’ immunity will not completely disappear 12 months after their last jag. It will fade slowly and a degree of protec...tion will remain.
Several of the components in your pet’s vaccine do not need boosted every year. Vaccine regimes take this into account and not every disease is covered every year. Parvovirus, for example is only boosted every third year in adults so many dogs won’t need it this year. The same applies to Leukaemia virus in cats.
Herd immunity is crucial in preventing outbreaks of disease. Normal high levels of vaccination mean there is very little disease about and very few vulnerable dogs and cats to catch them. The level of herd immunity will stay high and recover when boosters resume. The biggest risk we have is that boosters get forgotten and once the level of herd immunity drops too low we will have outbreaks with a great many cases.
Protective immunity can be restored with a single booster any time up to 15 months after the last vaccine was given. If the lapse goes beyond that then a second vaccine may need to be given to bring them fully up to date. If this is the case for any of our clients we will give that second injection free of charge so n nobody will pay more than their regular booster would have cost.
Puppy and kitten vaccines will not be routinely given but we will risk assess each one on a case by case basis. It is important to keep unvaccinated puppies and kittens away from other dogs and cats.
Social distancing and isolation are essential for the human population until this disease is under control. The best possible thing would be a vaccine for us and I’m sure the best minds are working on it night and day. Hopefully it will arrive in time to mange this outbreak. In the meantime remember that the measures in place for our protection will also reduce the disease risk in our pets. Stay local and avoid contact if you are out and Stay Home if you can.
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UPDATE TO OPENING HOURS
Broadleys Veterinary Hospital will be offering emergency appointments only Monday to Friday, 9am - 6pm.
There will be no routine appointments during these times.
... The Hospital will not continue with our Saturday morning surgery for the time being however, Vet 999 Emergency Services will continue to provide emergency cover all weekend.
We are continuing to offer free delivery of medicines where possible but very high call volume means the ordering system is under strain.
To help us out can you please check essential medicine supplies and if you can wait till next week before ordering more then please do so. Remember it may take 2 or 3 days to get to you as our driver cannot deliver to every area every day.
Our webpage, online repeat prescription ordering system is also available but the same pressures on limited staff mean that this is running slower than usual too.
There is enough stock in the system to go round if we stick to our usual ordering patterns.
Our vets and nurses are here to answer any of your concerns but this may be on a call back basis due to our much reduced work force at the moment.
We appreciate your understanding.
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Client Information - Covid-19 / Coronavirus
Due to COVID- 19, Broadleys is open for urgent and emergency cases only. To protect the health of our staff, pet owners and the wider public, all other assistance will be provided by telephone advice or video consultation, where possible.
Our Dunblane clinic will be shut as of 23rd March 2020 at 6.30pm until further notice. The hospital in Stirling will be open Monday-Friday 9am-6pm. Our out of hours service will operate outside o...f these hours, including the weekend.
If you require any further information contact us on 01786 445 665.
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Physiotherapy Clients
During the current climate, we would like to extend an offer of support to our clients who currently attend Broadleys for Physiotherapy & Hydrotherapy treatment. We appreciate some of you may be unable to attend your appointments and so we wanted to be able to offer a way for you to get in touch and discuss your dog's treatment plan until you are able to recommence attending sessions.
If you have any questions with regards to your dog's programme, plea...se email us for assistance on:
physio@broadleysvets.co.uk
or via Jayne's physiotherapy FB page:
Jayne Faulkner: Vet Physio
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Client Information - Covid-19 / Coronavirus

Tick season is here
Ticks are a risk all year round but the risk becomes higher from March to June and from August to November.
Broadleys Healthy Pet Plan Tick is a great way to save you money and cover all of your pet’s preventative treatment including vaccinations, a 6 monthly health check, flea, worm and tick treatment, as well as money off food and other products. For more info go to https://www.broadleysvets.co.uk/…/Broad leys-Pet-Health-Plan… or give us a call on 01786 4...45 665.
For more information on ticks check out this informative page from the RSPCA https://www.rspca.org.uk/adviceandwelfare /pets/general/ticks
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Happy National Love Your Pet Day,
Today seems like a great day for us to look for a new cover photo. Post a picture of your much loved pet below and on Wednesday 26th we will pick a new cover photo.

Pet Dental Health
February is pet dental health month, so we thought now would be a good time to share some information on your pets dental health.
Your pet’s mouth does a lot of work, they use their mouth to eat, drink, groom and play. If your little ones dental health is not looked after, plaque can build on their teeth which can turn in to tartar. Tartar can cause inflammation and tenderness in your pet’s mouth which in some cases can lead to gingivitis or gum disease.
... Some signs that your pet may have dental issues can include:
🐾 Bad breath. 🐾 Changes in eating habits. 🐾 Yellow or brown teeth. 🐾 Swollen or bleeding gums. 🐾 Pawing at their mouth. 🐾 Growths on gums. 🐾 Excessive drooling.
Preventative treatment is always better than the cure:
🐾 Brush your pet’s teeth regularly. 🐾 Certain dental chews. 🐾 Being on the correct diet can help.
For more information tailored to your pet, book into one of our oral hygiene clinics. Sarah will check the inside the mouth of your pet, looking at the gums, tongue, and teeth and be able to advise you regarding brushing your pets' teeth and help you find an oral hygiene regime to follow at home that suits you and your pet. To book an appointment give us a call on 01786 445 665.
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Wishing you all a very Happy Valentines Day!

One of our SVN's is carrying out a research project and needs participants to take part in a survey, please could dog owner's follow the link below and complete the survey. Many Thanks. ***************************************** ******************* My name is Kristi Cherry and I am an undergraduate student from the School of Applied Sciences at Edinburgh Napier University. As part of my Veterinary Nursing degree I am undertaking a research project for my Honours dissertation....
The title of my project is: "An exploratory study into whether increased knowledge of Pet Blood Banks influences public opinion of Pet Blood Donation among dog owners."
I am looking for volunteers to participate in this project.
If you participate in the study you will be asked to complete a questionnaire. All data will be anonymous, and it will not be possible for you to be identified in any reporting of the data gathered.
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Happy New Year's Eve Everyone
https://www.scottishspca.org/news/firewor ks-advice

Merry Christmas
From all the staff at Broadleys x

Christmas Dangers for Pets
Christmas is a wonderful time of year that we don't want to be ruined by an emergency trip to the vets. So here are some tips on what to keep pets away from over the holidays.
🐾 Chocolate... Chocolate contains theobromine which may taste great to humans but is very toxic to pets. Dark chocolate is especially poisonous due to the high cocoa content.
🐾 Grapes and vine dried fruits (e.g. Currents, sultanas and raisins) Grapes, sultanas and grapes are poisonous to pets keep in mind that a lot of Christmas foods contain these including mince pies and Christmas cake.
🐾 Onions (garlic, leeks, shallots, chives) Can cause toxicity in pets and keep in mind that onion could be hiding in things such as gravy and stuffing.
🐾 Horse Chestnuts Conkers can be a choking hazard to pets and can also be fatal if ingested.
🐾 Macadamia nuts These nuts can cause vomiting weakness and muscle tremors in dogs.
🐾 Alcohol Alcohol is more toxic to pets than humans and any spills should be cleaned up quickly at Christmas.
🐾 Bones Cooked bones are more likely to splinter and can pierce the digestive tract or cause blockages in pets.
🐾 Christmas decorations Baubles and tinsel may look great but if ingested could cause piercing or blockages in the digestive tract. Salt dough decorations could cause fatal salt toxicosis.
🐾 Mouldy food Mould contains toxins that are dangerous to pets.
🐾 Poinsettia, Mistletoe and Ivy These plants are popular at Christmas time but can stomach upset in pets if consumed.
If your pet needs to see a vet over the Christmas period don’t forget that our Vet999 service is here outside our opening hours. You can contact them by calling the hospital on 01786 445 665 or the clinic on 01786 824400 and following the recorded instructions.
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Christmas and Hogmanay Opening Hours
We hope there will be no need for any of you to make an emergency trip to us over the holidays but in the case that you do Vet999 will be here to help outside of our opening hours. They can be reached by calling the hospital on 01786 445 665 or the clinic on 01786 824400 and following the recorded instructions.
Opening Hours
... 24th December 8.00am – 5.00pm 25th December Out of Hours Service 26th December Out of Hours Service 27th December 8.00am - 6.00pm 28th December 8.30am – 1.30pm 29th December Out of Hours Service 30th December 8.00am – 8.00pm 31st December 8.00am – 5.00pm 1st January Out of Hours Service 2nd January Out of Hours Service 3rd January 8.00am - 6.00pm
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Bring Ruby and Beetle Home for Christmas

We are on the run up to Christmas and this is a gentle reminder to make sure your pet has enough medication for over the holiday period. Turnaround time is usually 48 hours and some medications we may have to order in. If your pet does require medication please give us a call at the Stirling hospital on 01786 445665 or at our Dublane clinic on 01786 824400 and we will be happy to get this arranged for you.