Carnegie Leisure Centre

When I went there the main pool was being used for lessons and the secondary pool was overcrowded. I also had an eye infection the next day from the water.

Everything keeps breaking in this place.

I have been a member of the Gym, health suite and pool for nearly 1 year.
The gym has recently been renovated and is very good quality indeed and I like the facilities and how they have preserved a very nice old swimming pool building....

The place is good value for money but there two key improvements the management at fife council need to consider very seriously.

1). Customer service at the reception can sometime be rude, ignorant and unhelpful and it can really leave people feeling upset, just as the other reviewers have stated. Customer service is far better at Duloch centre.

2). I down graded my membership so to no longer use the health suite. The reason for this was the ungentlemenly behavior of others members who believe they can swear and Be very inconsiderate extreme foul language amongst other members. 3 times I complained, no meaningful action was taken, no change of behavior was noted. No warning notices were placed

All in all, I prefer to support not for profit facilities like this that support the community. However, PureGym will compete for business in the area now and so customer is critical to maintainIng your members!

Unfriendly staff, bad layout of the building inside, swimming pool is boring for kids and absolutely freezing cold and that,s coming from someone who is normally never cold.

Very unhappy about the way my 7 year old son was treated. His swimming lesson was cancelled with no notice to us, and we were told it was because we hadn't paid (not true) and we now have to go to the back of the waiting list. The manager was very rude - he had a couldn't care less attitude. We'll be going elsewhere.

Although changing rooms are a bit leaky, enjoy the place and staff are very pleasant.😁

Very good visit, generally nice swimming pool but very busy in school holidays, nice racket sports equipment

Extremely busy when I was there, the staff are very unpleasant and they just want to get you out of their way. A member of staff at the reception purposely gave me wrong information about getting a gym card, so he could avoid filling out paper work.