Castle Rock Edinvar

Absolutely Diabolical for a Housing Association..i have waited 5years to get damp damage fixed and still waiting..my shower doesn't work and i get hot water through my cold tap..reported on Tues and told i have an appointment on the 21st November,so i cant have a shower for another week... Worst place i have lived in for repairs... You phone and get a different person each time..

Long waits ob their phone line are nothing compared to the long waits for actual repairs (usually 3 weeks wait). The main problem is though, that they do not actually turn up at all to perform the repairs. We've had this several times now that a repair was booked in but then no one showed up. Different agents on the phone say different things in regards to these incidents, just central incompetence. Avoid like the plague.

Absolute shambles of a housing association. Paying full rent each month, yet they can't even turn up to a repair job? I've been waiting months now. Repair guy keeps claiming no one was home when it's a total lie. Plus, they are supposedly a 'charity' yet they charge extortionate amounts just to book a repair which they failed time and time again to turn up for! You couldn't make it up!

Massive queues when phoning in which costs a fortune, can't register me for online services.

I would never recommend going with this lot stick with the council my housing officer never gives me peace all I ever get is either complaints or housing getting on at me they won't leave me alone !

Housing office near to niddire mains rd