Copthorne Hotel Aberdeen

Wi-Fi and choice of channels on tv were very poor for this rating of an hotel and rooms were dark and aged In defence they did say it was all due to be upgraded but no use for now !

Fosters was flat but other than that great service new girl training did well

Great staff held back by out of date back office applications. Not made clear on booking is that parking needs to be pre-registered; that added £14 a day to my stay. Then there is an amazingly outdated parafinalia to be able to book expenses to one's room. And the wifi is a joke in today's environment. It's always slow and often not available.

It was being refurbished so I guess we didn't experience it at it's best as no restaurant or bar. Very big rooms though and definitely comfortable and relaxing

A good central location in the middle of Aberdeen.

When I got here I was shocked to find that hotel was under major refurbishment and at the car park was unavailable. The receptionist Izabella, did everything she could to get me into the car park and make my stay very pleasurable one giving great service and worthy of the four stars for this hotel.

The rest of the hotel was as follows:
The rooms are pretty good and will be interesting to see what they look like after refurbishment.

It's a nice touch for them to have the dental kit as a given rather than having to ask for it.

Dinner was barely average, but breakfast was definitely better than most.

Big disappointment was the awful wifi, without even an annoying option to purchase faster.

Nothing wrong with the hotel at all but nothing special to get the 5 stars

Great location close to the main street. Good breakfast and very nice staff.

We expected and accepted dated decor and furniture, but NOT damaged furniture.
1. Large tears in lampshades.
2. Damaged bed headboard.
3. Cracked bathroom tiles.
4. Damaged wardrobe.

The Wifi may have been free, but due to such poor reception it was rendered useless.

The room was too hot, we can only assume due to an internal heating system, as our room heater was off and the window open.

Noisy fridge and some sort of noisy system in the walls.

It is not acceptable to charge people for a room with damaged furniture.

Dated. Needs a lot of work. Room was dusty and bathroom ceiling was mouldy. Got the room changed and the receptionist asked if they could put the original rooms back up for sale even though I had told them there was mould and dust.