Costa Coffee

Service was fine but the time it took me to get my hot chocolate I didn't want it! Wouldnt go there if you are in a hurry!

Nice coffee, good cakes and sandwiches. Not enough space to sit in.

Whoever manages this shop should get the sack...Came in with my family after a day's shopping wanting to just sit down and enjoy a good cuppa before heading home.My son and i needed the toilet so left my wife to order while we went.Toilets stink from the corridor (right next to costumer tables)the stench of urine is unreal ,there is no toilet roll or paper towels and forget about washing your hands because soap dispensers are empty(in every toilet)the toilets themselves are absolutely disgusting cleaner to go to a service station toilet!I complain to a member of staff who not only failed to adress th issue but also failed to give 2 monkeys about it..When i got to the table my wife tells me she had to clear her own table and change her drink 4 times as they didn't have what she wanted and my iced coffee had no lid because they ran out of those as well and we couldn't use our loyalty card because the system wasn't working but we could take a receipt to another shop to get the points!When I went to ask for a large paper cup so I could take my drink in the car I was told they also ran out of large and medium cups but i could have 2 small cups instead!!Absolutely ludicrous that a brand like Costa allows a shop to be ran down like this next time we'll just go to Nero or Starbucks across the road ,less chances of disappointment or catching something!

The very first Costa I ever visited. Nice coffee, nice cake, pleasant and polite. Busy though and quite noisy at the time I visited.

Came on a Sunday at 2 in the afternoon. Try our new smoothie their advertisement says. Get to the till - sorry we out of that. Ok fine I'll have a cooler then. Oh we don't do that anymore. Then why is it on your menu?! Ended up with some water with a bit of milk marketed as a cappaccino. Should have gone to Nero across the street, at least their staff promote service with a smile.

Costa inside w.h.smiths new manager and member of staff nether of them can make coffee 3 x we returned it if i wanted a cup of tasteles fome id have used a Starbucks machine