Dunwell Service Centre

After seeing car a week ago and putting deposit down on it, i was very happy with it all. All work was completed which i asked with no questions asked, car was ready and very clean outside and in for pick up yesterday and flawless customer service until i left. Thanks again guys!

Recently bought a bmw 525d from here there was an issue at first which was later resolved with great customer service and responses from terry and Marcus who helped resolve the issue in the end

Excellent customer service, Car was flawless, hand over was effortless, could not recommend Dunwell enough. Very friendly and welcoming. Thank you very much for making my purchase an enjoyable experience. Will definitely be back.

Very pleased with my experience. Drove 50 miles to see my golf, very happy with Dunwell and they delivered as promised, car is brilliant and so are the staff. Thanks :)

I went into this garage on Thursday, their Tranent branch and was immediately approached by one member of staff, as he left to fetch a focus for me to test drive another salesman approached me and directed me to cars that looked at though they had bumps fixed with spray paint. The first salesman came back and left the engine running while the second handed me trade plates and asked where I was going. Didn't come on the test drive and did not check to see if I had a license. Straight away the brakes when pushed pumped against my foot. I then pulled over to look under the hood and discovered a crazy amount of electrical tape on all cables. I started the engine and my friend pointed out the exhaust must've had a hole in it as it screamed. Driving back I attempted an emergency stop at 15mph and the car didn't stop for at least 7 ft and then the clutch got stuck to the floor and needed a good pull in order to get the car moving. I got back and I was very angry, I went to tell the salesman what happened and he put his hand in my face and said "that would be a no then" and walked away from me. Unless you have a death wish or enjoy poor customer service, avoid this place!!!!

Excellent service from start to finish couldn't be happier with my car I bought from your dealership today 13/07/17.a lovely friendly bunch of people and terry was so helpful even coming to the train station to collect us and take us to get the car.it was such a nice help as we were coming from Dundee on the train.highly recommend thank you so much and all the best,allan&donna 👍

first class service... could not have been more helpful... will use again. Highly recommended... A++++

Over the moon with my car, so helpfull and professional, helped me all the way through the process including tax. Will be back

Really happy with Dunwell, great advice and help, over the moon with the car and they went that extra step through the process ! Thank you again