Eastern Mini Edinburgh

Good sales experience, had the auto car we were looking for and helpful staff.
Unfortunately the car went out with bald front tires and 3 chips in the windshield. Sorted out swiftly, and a genuine mistake and mix-up with reference numbers for cars to be detailed before releases.
Had 2 replacement front tyres and windshield, no quibbles. Had loan of a JCW for the duration (and could be seriously tempted...).
Dropped a star as the tyres are a points on license issue and the windshield an MOT failure...but only 1 as they sorted it out professionally.

Mixed bag in terms of aftercare, the last service they really improved. Drop stars for making me wait two hours to tell me what I told them - button on radio broke - wouldn't turn off on a two year mini - 16k car

Good service at first. The second the car was sold there was no contact. No reply to emails. Two managers advised of an issue who promised to call back and nothing. Will never be using them again and going out of my way to deter others as a result of poor service.

Good fun team. Actually enjoyed buying a car here. Decent price too. I would recommend