First Mortgage

The whole experience was very stress free. Rhys my Mortgage Adviser along with Paul - Client Relations was extremely helpful and supportive. I would definitely use there services again.

We have used first mortgage before and were pleased with the service and advice we got as first time buyers. We are moving again and first mortgage provided great advice on our proposed new build. There are many restrictions and conditions with new builds but Emma and Egle were experienced and offered great advice. The business development manager, Lois kept us updated regularly (which is great when you're particularly anxious about these things) and made the process so much simpler. No costs, no hassle and great service. Would highly recommend.

I used First Mortgage 5 years ago for my first mortgage and found them knowledgeable, honest and upfront. A first time mortgage is a slightly overwhelming experience so I really appreciated their impartial expertise. When it was time to renew my mortgage i had no reservations in using them again, and received the same great service. Thank you Paul and Steve

We were told about First Mortgage by friends so went along as we were starting to look at houses. We've heard that getting a mortgage can be a stressful process, but First Mortgage made sure that wasn't the case for us. I'd highly recommend making an appointment for any mortgage queries.

When we called to book an appointment, we were clearly told everything we needed to bring with us, and told roughly what to expect.

I was slightly clueless about the mortgage process (my partner had a bit more knowledge than me), but Rhys was fantastic in explaining every step of obtaining a mortgage in principle, speaking to solicitors, making appointments and deciding on making an offer.

We were so impressed that he managed to cover so much and we felt so comfortable with how friendly and professional he was. Rhys was able to suggest a solicitor who have also been great, explain in detail how they decide who would be best to get a mortgage with and describe to us about insurance coverage.

Rhys was very helpful in explaining what was needed and how to obtain things, and was fantastic at problem solving when we didn't have all of the answers/documents at hand. He was able to answer all of our questions and replies to phone calls and emails were always quick.

When we had a mortgage supplier decided, we than began to deal with Paul, who again answered all of our emails with speed and helped us sort out everything we needed - they both made it so easy.

We are so happy with what First Mortgage has managed to sort for us and we will definitely use them in the future for all mortgage concerns!

Thank you!

I genuinely cannot fault the advice and support we have received from first mortgage. We walked into our initial appointment with no knowledge and walked out feeling fully informed.

From that point onwards our advisor (Julie) was extremely efficient and professional. She was more than happy to answer any questions we had regardless of how silly we thought they were. Julie always made us feel our questions were appropriate and not silly in the slightest.

Any other staff we dealt with were also very helpful an approachable - again I have nothing bad to say.

We received fast replies at all times and never had any issues when we needed any contact.

I found first mortgage a brilliant service and will recommend them to anyone I know who needs advice and support.

Great Service. Rhys made everything about applying for a mortgage stress free for us. He was very professional and answered any queries we had and made us feel at ease. Paul also kept us updated and was very efficient. The overall service we received from them was excellent and I would not hesitate in recommending them to anyone.

Fantastic customer service. I have used First Mortgage since buying my first home in 2011 and have been very pleased with every remortgage and I will be returning in the future.

Excellent service all round. Steve put in alot of extra effort, working late to get our application submitted and approved in very quick time. All information was provided and explained fully throughout the entire process and best mortgage rates obtained. Will use again if needed and recommend to others looking for a mortgage or remortgage.

Absolutely first class customer services and a one stop shop for all you need for your mortgage. Very helpful and professional approach to make the process smooth. I am first time buyer and i have been informed about all pros and cons in once. Highly recommended.