First Mortgage

Used the Home Street branch of First Mortgage on many occasions and they are top notch. Julie Welsh has helped my partner and I to get the best deal possible on our mortgage on three occasions and Maryann Vaughan's follow up work keeps us well-informed and we don't miss a thing. These guys are great and we will certainly continue to use them going forward.

Buying your first home can be a seriously daunting task, especially in Edinburgh market where things move really fast. My wife and I were lucky enough to have Julie and Maryann from Home St branch helping us throughout the entire process. From the first meeting all the way to our mortgage approval, everything was as smooth as it could possibly be. They kept us informed at every step, which was very important to me as I'm a bit of a control freak. I would definitely recommend First Mortgage to anyone who is entering the property market.

First Mortgage have been fantastic in making us feel less stressed about buying our first home. Sam at the Home Street branch provided really personalised, helpful advice and made sure we understood what was happening. He was always happy to email and phone when we had more questions and made us feel at ease. Joanne has taken the stress out of waiting to hear about our mortgage by following up and assuring us that they were on the case. I couldn't recommend them enough!

Would highly recommend first mortgage. From the start Stuart was very helpful, took time to understand our needs and suggest suitable products. Kept us informed the whole step of the way. Maryann was very pro-active giving us updates on our application every 2-3 days until our mortgage was approved. 5 star service from start to finish.

A good friend of mine recommended Ben at First Mortgage Tollcross a few years ago when I bought my first flat and now I have used Ben for remortgage and recently buying a house with my partner. Ben is extremely efficient, knowledgeable with great customer oriented manner, and a patience of saint. Joanne also gave great help to put all papers in place to make the application process as hassle-free as possible. Both my partner and myself have no reservation to recommend both of them. For sure we will be using them for all future property purchase and re-mortgages. Great, friendly team!

First Mortgage have provided first class customer service and I would highly recommend their services. Sam was fantastic; he provided an outstanding level of support and working with him made the process smooth and a lot less daunting than we initially imagined. As first time buyers we were had many questions and Sam took his time to explain everything to us clearly – his patience is commendable! While Sam was on annual leave, we also worked with Joanne who was also brilliant, she updated us every step of the way. The team have been wonderful from start to finish and we could not have asked for better help and support in buying our first home.

Stuart worked tirelessly on our behalf to have our mortgage approved within the proposed timescales. His positive attitude and 100% commitment to customer service are a real credit to First Mortgage. Maryann also worked very hard to keep us informed regularly without the need for calling/chasing etc which was most welcome. We will certainly recommend Stuart to our friends and family. Thanks again Stu! Gina and Kevin.

Cannot recommend First Mortgage highly enough. As a first-time buyer, the choice of mortgages seemed endless and so confusing but Ben was absolutely fantastic, explaining everything so clearly and taking the time to fully understand and meet my requirements. Both he and Joanne were so helpful in getting everything arranged so quickly, and all for free! The whole process was stress-free and I am so glad I decided to pop in to make that appointment!

As a first time buyer I knew very little about the mortgage process. In working with Stuart MacDonald at First Mortgage I was able to understand everything and make an informed decision. The mortgage I chose was right for me in many ways, not just a good price. The advice I received was concise and the service was friendly and personable. Throughout the process there were no surprises or hiccups which gave me peace of mind. I had complete confidence in Stuart and First Mortgage. Their services will be ongoing as they can advise on how to keep your repayments low and, as such, I will be continue to put my trust in them.