Icarepetcrem

About Icarepetcrem

iCare Pet Crem is a small family run business owned and managed by Alex Baxter. The business was established in January 2011 to support the local community providing a personal caring service but has since grown to support all areas in central Scotland.

Icarepetcrem Description

Pets are different things to different people, for some a pet is a companion and for others it is like having a child and that's why we want to help you say goodbye to your beloved pet in a dignified manner.

Providing a personal caring service

- Personal Pet Collection
- Individual Cremation service
- Burial at home support
- Supplier of Pet Memorials, Tributes & Keepsakes
- Pet Bereavement Support


What is a Personal Caring Service?

If you can answer YES to all the questions below then you should be getting a personal caring service.

Do you want your pet collected quickly from home or your vet?

Do you want your pet to be cremated without being stored for days?

Do you think it is inappropriate to transport your pet alongside other clinical waste?

Do you want your pet to receive an individual cremation and expect to receive all your pets ashes and only your pets ashes?

Do you want the same person who collects your beloved pet to handle with the greatest of care throughout the process?

Do you want to feel your chosen company has taken time to listen to you and to make sure you are not rushed into decision making regarding selection of memorials and caskets?

Do you want a company that offers 24 /7 support and advice?

Reviews

User

Would like to thank Alex and the team for treating Kai with the upmost respect and dignity he deserves. They made this horrible time that little easier. Thank you so much we will never forget what you and your team have done for us.

User

We lost our beloved border collie Sparky on Wednesday after 15 years. Alex picked Sparky up from the vets and we got his ashes yesterday. Alex was so nice and helpful and really understood what we were going through. I am delighted with his service and will recommend him. �

User

We just had to say goodbye to our girl Kam, who was only 6, and it was all a difficult and painful process.

IcarePet Crem was working with our vet so we just went along, but having them on the phone, being so so helpful and kind was a relief. Our vet wasn't super clear on the costs but Alex was more than willing to understand and answered every questions and concerns we have. I didn't even expect to be able to collect Kam's ashes and I'm quite happy to do so now, and be able to pay her tribute and planting a tree for her.

Having such human and caring people on the other line makes a world of difference in these times. Can't thank them enough and I recommend them to anyone who'll have to say goodbye to their pets.

User

Unfortunately we have used the company twice now. Both times, our dogs have been treated with love and respect. Thank you Alex for caring for Tessa and getting her ashes back to us within 24 hours.

User

Today we lost our beloved dog broxi he was part of our family after being let down with another place as late as 6:30 in evening Alex was more than happy to help us out after a long drive from Ayrshire where we already drop off our beloved dog and picked back up Alex waited until we arrived at 8:30 and greeted us with respect not like the other place I would certainly recommend this guy 100% and thank you for putting our minds at ease regarding the cremation of our beloved boy

User

This has to be the kindest, most genuine place there is to deal with your pets final day!

The staff go the extra mile to accommodate you and meet your needs, nothing is too much bother, you are informed of everything every step of the way.

We felt reassured that everything would be done right for Marley and she would have been well cared for in every way.

If you are looking for someone who cares and a place that is professional and true to their word then this is the place you need to choose, I would highly recommend them.

Thankyou for taking care of Marley and for everything we received back including the beautiful picture frame hair clippings, thankyou so so much x

User

The service from Eric was excellent and I absolutely loved the casket I got my dogs ashes back home in... I would definitely recommend lCarePetCrem to anyone who wants their beloved pets passing treated with dignity.

User

Thank you so much to Alex and everyone at icarepetcrem. The service I received from start to finish at this difficult time losing my beautiful Isla was perfect . The attention to detail and the conversations we had helped my Family through it and cannot thank them enough for giving our Angel the service she deserved �

User

Thank you so much for taking care of my darling Ava and showing her such love and respect in your handling.

You really show that they are more than just pets, they are part of the family and should be treated as such.

I love all the wee touches you thought of, they mean the world to me in this sad time.

Thank you for caring about humans as well as animals alike and giving best possible service. <3

Maria

User

Thank you so much Alex for your kindness. Our cat Vegas was put to sleep after a sudden stroke on Tuesday. We are all devastated. Your kindness and the extra touches (photo frames etc) you provided are a comfort. His wee memorial box is beautiful. Thank you x

User

Sadly I had to say goodbye to my gorgeous Benji yesterday and I knew that I wanted a personal single cremation. I researched hard and it was the lovely comments on this page that made me choose Alex and I am so glad I did. Alex was there to pick Benji up in his bed and we were able to go and collect him less than 24 hrs later. The little touches Alex provides really make such a difference and I feel so relieved that my boy was taken such good care of. If considering Alex then you will not be let down.

RIP Benji ... 2000 -2017

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User

Our lovely boy Ollie passed away on Saturday and we found Alex. I would just like to say thank you so much to Eric who came and picked our boy up and brought him back on Tuesday he made it such a lovely experience and I would highly recommended them, I cannot thank them enough for everything that they did for Ollie x

User

I would like to thank Alex and staff at iCarePetCrem .. The care and compassion they showed Max and us in such a difficult time.. as well as the fast response so early in the morning ... ...... also the small touches when receiving the ashes the small touches extremely went a long way thanks you so much

User

I phoned Alex last week as my 17 year old dog max passed away . He was great very quick ,compassionate and thoughtful from picking him up to bringing his ashes back to us all with a very individual personal touch .Can not recommend him or his company highly enough if anyone else finds themselves losing a beloved pet .

User

I can’t recommend this lovely company enough. Our cat Sebastian passed on Friday after 18 years, phoned Alex on the Sunday and he was out within the hour. Alex is a really lovely person, very compassionate. He took Sebby away and we got him back today. His little casket with his name on the box, two little mini photo frames with a piece of Sebastian’s fur, a candle and some forget me not seeds to put in the garden.



I would definitely recommend this company, I will use them again but hopefully not for a number of years.



Thank you so much Alex �

User

I cannot thank you enough for the service you have given us. It was excellent and has made such a difference at such a hard time. It's the little extra touches that mean so much but the most touching thing was when you collected Molly and stroked and spoke to her - just like you would with your own dog. Thank you so much for everything ���x

User

Cannot thank Alex enough for the care compassion and respect he showed my beautiful girl Zara. Came and picked her up from the house spoke to her and clapped her. She was handled with gentle care. So glad I found you as I was worried where I'd have to leave her, got her ashes back in a beautiful bronze finished German Shepard which was triple the size I expected! Thank you so much for giving my pup the send off she deserved .

User

Can't thank Alec enough for the service we had with Tara our wee cat who was 17 yrs old she broke her leg and vet found underlying health issues and it was the kindest thing to do for her ,we phoned Alec at short notice and still in shock Alec took us through the whole process explaining it to us the care and attention that was given was second to none and the the extra touches with forget me not seeds to plant in her memory ,wee clipping of fur in a card to put her picture in ,was lovely we miss her dearly as she was a very much loved family member and the service that was given is excellent and personal touch ,was very much appreciated .

User

After losing our 17 yrs old cat Tara , we lost our beloved 11yrs old dog Cher to heart failure ,we once again used the services of Alex and his team i cant thank them enough for the care and attention that was given to Cher and all the wee personal touches mean so much .

More about Icarepetcrem

Icarepetcrem is located at 16 Burnhouse Industrial Estate Whitburn, West Lothian., EH47 0LQ Edinburgh, United Kingdom
01501 741626
http://www.icarepetcrem.co.uk