Margaret Duffus Leasing

Always been great with me. A lot of people don't seem to realise that for the most part the letting agent is the middle man and deposits etc are dealt with by neutral third parties, and that there are laws and regulations in place to ensure protection for both landlords and tenants which, in my experience, MDLeasing have followed every time.

I was former client of this state agency. This state agency at the end of the contract tried to take money for my deposit, saying the flat was not well cleaned. I was charged for hours of cleaning where I had to pay £18 per hour. There were no deep clean of the flat, just minor things. I had to put the deposit dispute. I advise to thoroughly document every nonconformity found at the entrance. The inventory check-in/check-out do not match. The check-in is done on a manner that does not show the real state of the flat. Really bad

Alarm bells !!
This company wanted £200 for doing a credit check once we viewed a property .... THIS IS ILLEGAL
also not impressed with their staff Who's customer service skills were lacking

Nobody should ever use this agency , especially when dealing with Denise - the woman is the devil reincarnated, no exaggeration. The rest of the company attempts to look legit, but Denise takes the cake. NO GO. Save yourself the heartache/headache and go with another agency !! Absolute nightmare!!! I've never ran into another agency so disrespectful of a client in my entire life.

Absolutely terrible customer service. Like others I have never written a negative review before however this company have been most unprofessional and unfair. I feel that all prospective tenants and landlords should AVOID AT ALL COSTS. I have had issues throughout my 1 year tenancy and to round it all off they have been utterly unfair with the deposit/inventory process- glad to see the back of them.