Marks & Spencer Kinnaird Edinburgh

PIG IGNORANT STAFF PIG IGNORANT HUMAN RACE. HATE THIS FOOD HALL STORE. THE STAFF ARE DUMB AND IGNORANT AMD SLIMEY AND PATHETIC. WONT BE GOING BACK TO EVER.

Local store. Polite and efficient.

I was food shopping today with my 19 month old. I'm also pregnant and took a dizzy/faint turn in store. Not one member of staff (at least 7 of which passed me and saw my distress, slumping over my trolley at points) asked if I was ok or needed help. Eventually I had to leave a trolley full of food and head to sit in the car. Called and spoke to manager to inform him of the way his staff ignored me. I got an apologie. However, thanks to the poor service from the staff at M&S, I am now too scared to venture far...my faith in humanity was lost today. (Customers in store also ignored me). I have never felt so let down by people.
I'm unsure if I want to shop here again after my horrendous, degrading experience today.

AVOID!!! Disgusting service at money exchange point. I was a loyal customer for a quite long time, exchanging my hard earned pounds to euros [I liked to save money in this currency as it's friendly if you like to travel for holidays like I do] and due to sudden family circumstanced I had to change my savings from euros back to pounds. Apparently if you bring a bit over 1000 euros to Mark and Spencer exchange point they treat you like a criminal. Suddenly you are treated like thief as it seems it's incredibly strange for scottish people in Mark and Spancer to have £1000+ on hand if you are non scottish yourself. Apparenly, anyone who doesn't hold british passport is expected to be financialy broke. They asked questions like ''Where do you work that you get this kind of money?'', ''Are you paid at your work in euros?'', '' How did you got them?'' What kind of questions are those? You want to know how I earned this money? I WORK and then I save them for retirement. I work hard, unlike the bunch of inconpetent people who interrogated me for 20 minutes, scanned my passport, asked informal questions. Shocking! Surprising that the old man asked how I got euros seeing as he was the one who exchanged my pounds to euros just a month ago. As I was constantly questioned ridiculous questions, the que formed for few meters because they couldn't comprehend the fact that someone can save money over period of time. They asked disturbing questions and made me uncomfortable, despite they knew me as I visited their point many times in the past, regulary exchanging my sallary to euros. Very dissapointed with the experience and so is my family after it heard about it. I will definitely inform all people that I know to AVOID that exchange point and I will not be returning myself as the service was unproffesional.
People who feel envy seeing other's people money should not be handling them!!!
AVOID!!!!!!

Friendly service. Very helpful. Café nice and clean toilets

A good nice shop. Spacious.

Same good service as any M&S.

Great food store but clothing very unfashionable, dull and dreary.

Not the best M&S but you can find a lot of interesting stuff here!