Martin & Co Glasgow West End Letting And Estate Agents

Don't use this company to rent a house or let them manage a property for you, I rented a property from them and had nothing but trouble , they get cowboys out to carry out any issues in the property (which my landlady then had to rectify so costing her double) my landlady was that sick of them she was seeking legal advice to try and end her contract with them.
They put your rent up every year, I've never came across this before.
When we left the property they failed to turn up at the agreed time as the manager was late coming into work with the company car, when they did do the checks (we had gone by this time) they tried to say the property was dirty which is absolute rubbish, i left the house in a far better condition than it was when I entered it.
My landlady told Martin and co she was happy with the property and for me to have my full deposit back.
I have no idea how they are still trading.
One last note you may need them to do something for you but you won't hear from them but when I was instructed by my landlady not to sign a new lease renewal as she wanted rid of them I was then hounded by Martin and co.
I would just like to add Martin and co is a franchise and not all branches are like this, I've used another Martin and co prior to using this branch and the others were fantastic.

I had an overall shockingly bad experience!!!

They ignored my emails for months, I had to explain our problems multiple times to different people and noone wanted to take responsibility. When I finally got an answer, it was contradicting. They are unorganised and not helpful.

This agency simply does not care about their tenants.

Rip off merchants. Attempt to lie to steal as much as your deposit as possible. Posting as a matter of public interest as this company are complete scam artists who do not value their tenants and will do anything but assist with any problems you may have during your tenancy. We documented our living conditions and luckily we managed to secure a full refund from SDS on our deposit after 6 months of contesting Martin and Co (who funnily enough could provide ZERO evidence of what they were claiming). AVOID!!!!!

Bunch of rip off thiefs

I put forward an application on a flat but they never had the courtesy to call back

Really friendly and helpful staff. Would definitely recommend them if you are looking for an estate agent.