Mckays Hotel Bar & Restaurant

Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 09:00 - 00:30
Saturday: 09:00 - 00:30
Sunday: 09:00 - 23:00

About Mckays Hotel Bar & Restaurant

Pitlochry's great value pub entertainment and food venue at McKays bar and restaurant we are becoming well known for our steaks and pub classics like fish and chips and steak and ale pie. We serve a variety of dishes to cater for every ones tastes.

Mckays Hotel Bar & Restaurant Description

McKays Pitlochry is a traditional Scottish bar and live entertainment venue serving the finest local produce, ales and premium spirits as well as showcasing the best local, national and International acts

Reviews

User

Tomorrow evening from 9pm we have an amazing band lined up for you all!
📀📀 THE SOLID GOLD BAND 📀📀
Bringing you a mix of all your favourite songs, this band will guarantee you have a brilliant night!
... https://www.facebook.com/events/264857487 447871/?ti=icl
See More

User

STEAK NIGHT // EVERY FRIDAY FROM 5PM
Enjoy a delicious steak meal, cooked to perfection with a bottle of wine to wash it down 🍷
Our steaks are sourced from only the best butchers- Macdonald Bros Butchers!
... Our wine has been carefully selected to compliment your steak - whether it’s a white, rose or red!
To book your table please call - ☎️ 01796 473888
Walk ins welcome however booking is strongly advised!
See More

User

Tomorrow evening we have a new fantastic soul singer joining us at McKays!
Woodrow Wilson will be live at McKays from 9pm!
https://www.facebook.com/events/463968214 101374/?ti=icl

User

Tomorrow evening from 9pm we have an evening of light musical entertainment in the form of OCH AYE MCKAYS!
https://www.facebook.com/events/230259777 820546/?ti=icl

User

🐾 Happy National Dog Day 🐾
Today is a day for people to recognize the importance of dogs and how they impact their lives on a daily basis. It is also a day to recognize how hard service dogs work on our behalf!
Treat your pooch to a day out at McKays! We are 100% dog friendly, we even have special guest bedrooms carefully selected for their over night stay with their humans 👌🏼

User

It’s SATURDAY!!
We have nothing but super sport, brilliant beverages, fantastic food and exciting entertainment lined up for you all today!
~~~~~~~~~~~~~~~~~~~~... ⚽️ Football Fixtures⚽️
Wolverhampton Wanderers v Manchester City Kick Off - 12.30pm
Liverpool v Brighton Kick off - 5.30pm ~~~~~~~~~~~~~~~~~~~~
LIVE @ MCKAYS The every popular Journey North will be back with a bang this evening from 9pm!
https://www.facebook.com/events/297828567 442103/?ti=icl
See More

User

Tonight from 9pm the brilliant Ross Arthur will be joining us!
Why don’t you make an evening of it and join us for our famous STEAK NIGHT, from 5pm. 2 dine for only £39.95 which includes a bottle of wine to share 🍷
... https://www.facebook.com/events/211097536 252908/?ti=icl
See More

User

PLEASE STATE WHICH JOB YOU WOULD LIKE TO APPLY FOR & WHETHER ACCOMMODATION IS NEEDED.
Thank you.

User

Tonight from 9pm we have the brilliant Karys & Dave joining us!
We hope you can all join us too 💃🏼🕺🏻
Happy Saturday everyone!
... https://www.facebook.com/events/107096441 6389932/?ti=ia
See More

User

‼️ DATE FILLED - THANK YOU ‼️
However we are still looking for new musicians for 2019!
Email us with your availability and gig fee! ... (Email address below)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Looking for a band/soloist/duo to gig at McKays on Friday 31st August.
If you have availability for this date please email -
marketing@mckayshotel.co.uk
Thank You.
See More

User

Good morning!
A massive good luck to all the children around Scotland who are back to school today! 🍀🤞🏼
Parents/Carers - Treat yourself after the school drop off to a well deserved McKays breakfast! We have something for everyone plus our breakfast area is lovely and tranquil 👌🏼 Bliss!

User

It’s fridaaaaay!!
Friday’s are FANTASTIC at McKays!
From 5pm we have our famous STEAK NIGHT - 2 dine for only £39.95 + a bottle of wine to share!
... Our steaks come from the one and only Macdonald Bros Butchers, so you just know only the best and freshest steaks are cooked to order!
Then from 9pm we have the awesome Scott Ashworth joining us for an evening of amazing live entertainment!
https://www.facebook.com/events/654367248 274690/?ti=icl
See More

User

Tonight from 8pm we have the brilliant Zetor in the Kailyard hosting OCH AYE MCKAYS!
Pop down for an evening of pure Scottish entertainment!
https://www.facebook.com/events/268360943 944205/?ti=icl

User

McKays Hotel is recruiting NOW for the following positions -
⭐️ Waiting/Bar Staff ⭐️ Chefs ⭐️ Management ... ⭐️ House keeping ⭐️ McKays Fish & Chip Shop staff ⭐️ Caffe Scozia waiting/bar staff
Interviews being held NOW and all positions have are immediate starts!
Please email your CV to - ➡️ manager@mckayshotel.co.uk
‼️Please share with friends & family ‼️
See More

User

Check out our brand new McKays Fish & Chip Shop website!
https://www.mckaysfishandchips.com/…


User

Here at McKays we can cater for any event, large or small!
So whether you have a wedding, birthday, baby shower or any other occasion, we can help!
Get in touch now and and get your event booked!
... ☎️ 01796 473888
See More

User

🌟 GENERAL MANAGER OPPORTUNITY 🌟
Do you have a passion for hospitality?
Do you want a fantastic career with a well established company?
... Are you a people person with a drive to succeed?
Then apply to be part of our Management team now! Interviews being held now. Immediate start!
https://www.caterer.com/…/mckays-hotel- bar-restaurant-job82…
See More

User

We were a party of five and all ordered a different meal, each and everyone of them was absolutely perfect and we were well looked after too. We will be back.

User

The food was fantastic, service was excellent and the atmosphere very friendly and relaxing, especially around the cosy log burner on the big comfy sofas. I spent all 3 evenings of my pre Christmas break in here although tried all the other bars in town so know what they are like by comparison, and McKays just had the prefect balance.

User

Popped in for food and it was very good. staff where friendly and good at their job.would recommend to anyone and will be back.

User

Often go to Pitlochry area, walk the dogs at the Hermitage then finish our day with a nice meal from very friendly staff and lovely atmosphere. Our dogs sit quietly under the table and have their meal too, brought by us I might add but I wouldn't be surprised if they could russle up a sausage or two if we forget.

User

My other half and i had a great stay here this weekend..Staff were really friendly and very helpfull.... our little room lovely,clean had everything you needed...food was really good...great choice to choose from,will defo return.

User

Great food and great service! The chicken and bacon salad! Awesome!

User

Don't usually leave reviews but I just can't not sing McKays praises enough, so I felt compelled to share my experience. Went in for dinner before visiting the Enchanted Forest, and it was absolutely amazing. The staff were welcoming and accommodating and the food was on a different planet altogether! We had the haggis nachos to share as a starter, and they were excellent. Just the right amount of everything! I had the steak pie and my partner had the bacon cheese burger and we were both throughly impressed. As someone who has worked in hospitality, I would highly recommend this gem of a place and we will definitely be back when we are next through. Great atmosphere and just all round great experience.

User

Brilliant clean very inviting restaurant, and what a lovely way to spend the day loved the fact that they allow dogs in and are most welcoming. Food was amazing John's favourite meal steak pie and he has had tried a lot of steak pies over the years he rated it 10 out of 10 I also had steak pie and it was very nice. I would go back in a heartbeat.

User

A Bar & restaurant located in Pitlochry itself. The bar itself sells a various variety of beverages to cater for all tastes served by the friendly bar staff. It also serves up quality bisto food again with a varied selection to water anyone’s pailleté. McKay’s also has live sport as well as live music in the bar, with pool table. Situated through the back there’s a bar with host BIG screen sports action too. A very friendly & cosmopolitan clientele & locals.

User

Went to McKays on Friday for a meal we ordered drinks and our food order after around 20 minutes my wife asked one of the staff about our order then one of the staff came over and said the girl hadn't ordered it he apologised and asked if we still wanted our food we said yes.when the food came it was very good and when we paid the bill they had took money off the bill we went back on Saturday and the service and food were second to none see you all soon Brian&margaret

User

Lovely food, nice friendly staff, lovely fire on a cold dank day. Stayed ages. Only let down was ladies a tad whiffy. There is no excuse for smelly toilets, especially as it was quiet and there were spare staff, shame as otherwise 100% for this place. :-)

User

After been let down by other accommodation and landing on their doorstep in the evening looking for somewhere to stay, the manager couldn't have been more helpful. Managed to find room for 5 people and even threw in breakfast. Thank you so much for your hospitality, it would have been a crazy journey home in the snow otherwise (You lose a star though for providing my friend with pyjamas that she didn't want!)

User

Stayed overnight on the 25th, room as spotless but extremely small have seen bigger bathrooms in a static caravan, shower also lacked any power, breakfast was lovely and staff could not have been more helpful, but same can't be said for the restaurant staff!Went for dinner in the restaurant on the Sunday night, had to ask the bar for menus, when someone eventually came over to take our order the server could not speak very good English so took our order by us pointing at the menu we ordered a starter to share, my husband ordered from the "specials" menu and I ordered from the normal menu. 5 minutes after we placed our order the server then came back to tell us my husband could not get what he ordered not even bothering to bring a menu over so my husband could pick something else he just had to order the only thing he could remember off the menu, the server then asked me to write out the order as he did not know how too!! He then brought out our mains first to which I reminded him we had ordered a starter to which he barked back its coming next when I said I wasn't want my main served with the starter he took the mains back came out with the starter and walked away, he then came over and asked if he could bring our mains out, when he came back with the mains we never even got asked if we needed sauces etc and we were never approached to see if our meal was ok or if we wanted more drinks. Whilst in the restaurant I noticed the staff where more concerned with speaking to their friends than serving the guests one girl stood talking to her friend the whole time her friend sat and ate her meal, 3 of the staff stood at the front of the restaurant talking and mucking around whilst a queue formed at the bar the woman who was first in the queue stood for a good 5 minutes before anyone came back to serve and even then the shouted over the bar talking to the other staff rather than interact with the person they were serving. don't think I would hurry back and would not recommend to anyone

User

Went to the new chip shop. It was awful! Paper plates, wooden forks and knives, no tumblers for cans of juice and - no sauce. The fish was okay- but the chips were really bad. Vastly overpriced and people were checking the prices and waiting time - then leaving. Wouldn’t return - ever!

User

Disappointed to find when I turned back the duvet someone's pyjamas were still in the bed and a cotton handkerchief. Would indicate to me the sheets were not fresh. I didn't shower as not sure if towels had been used by previous guest.



On checking out the young guy apologised, said it had never happened before. No offer of reduction of bill or discount on next stay.



Sadly won't be back.

User

Where do i start..rooms are cold. Ripped wallpaper holes in bed sheets amd iron burns on the floor.. Went for dinner and staff were so rude. Food was tasteless but cost a fortune. Manager isnt doing her job as she never even flinched or tried to fix the problem. Came for a birthday night away and it has ruined it. Will never be back!

Disgraceful place and appalling staff.

User

This won't be a good review I'm afraid. We were a party of four and arrived and were shown to our table. That was more or less where the service ended. We ordered our drinks and food. Nachos, the wee plougman's and a chicken sandwich. Nacho chips were extremely soggy which just made the whole dish look like a dog's dinner and the sandwich was stale and dry. Main complaint is of service levels. The waitress left our finished plates on the table for more than half an hour after we had finished. I had to get up and put my plate on another empty table and she noticed me doing this, but it didn't make her come and take the other plates away. She did come and leave the bill but didn't come back for it so we had to pay at the bar. Needless to say no tip was given. We noticed as we left the restaurant that she was walking over towards our table to I assume to remove the other plates which had been lying there for most likely up to an hour. No management presence so staff appear to do their own thing. There's a few similar bars like this on the main street of Pitlochry so we won't be back there.

User

Booked for 1 night here tomorrow Sunday 4th March, had to cancel 48 hours before hand due to the adverse weather conditions as we are travelling 4 hours from the Scottish Borders, the hotel will not refund us any of the money which I think on this extreme weather occasion is very disappointing, it just shows you there more interested in money rather than looking at the bigger picture here. They offered us another booking but possibly not at the same rate, that’s not very helpful when holidays And time off work is rare, I for one will not be bothering to book again due to there backwards view of this situation, they can’t even be bothered to reply to messages via there Facebook chat either, so disappointed in them, I’ll be booking a different hotel next time we come skiing .

User

Accommodation is mediocre in our 2nd room as 1st was what can only be described as a scene from a brothel and baltic second room holes in duvet burns on floor rips in paper tiny absoulute disgrace staff are a joke and very unhelpful food is quite simply over priced small and tasteless all in all this place is a joke staff dont respond to complaints its actually put me off ever coming back to a lovely village pitlochry you would atleast think the staff would try to rectify something or offer something in the way of compensation but no they dont avoid unless you want to be disgusted

User

We were a party of five and all ordered a different meal, each and everyone of them was absolutely perfect and we were well looked after too. We will be back.

User

The food was fantastic, service was excellent and the atmosphere very friendly and relaxing, especially around the cosy log burner on the big comfy sofas. I spent all 3 evenings of my pre Christmas break in here although tried all the other bars in town so know what they are like by comparison, and McKays just had the prefect balance.

User

Popped in for food and it was very good. staff where friendly and good at their job.would recommend to anyone and will be back.

User

Often go to Pitlochry area, walk the dogs at the Hermitage then finish our day with a nice meal from very friendly staff and lovely atmosphere. Our dogs sit quietly under the table and have their meal too, brought by us I might add but I wouldn't be surprised if they could russle up a sausage or two if we forget.

User

My other half and i had a great stay here this weekend..Staff were really friendly and very helpfull.... our little room lovely,clean had everything you needed...food was really good...great choice to choose from,will defo return.

User

Great food and great service! The chicken and bacon salad! Awesome!

User

Don't usually leave reviews but I just can't not sing McKays praises enough, so I felt compelled to share my experience. Went in for dinner before visiting the Enchanted Forest, and it was absolutely amazing. The staff were welcoming and accommodating and the food was on a different planet altogether! We had the haggis nachos to share as a starter, and they were excellent. Just the right amount of everything! I had the steak pie and my partner had the bacon cheese burger and we were both throughly impressed. As someone who has worked in hospitality, I would highly recommend this gem of a place and we will definitely be back when we are next through. Great atmosphere and just all round great experience.

User

Brilliant clean very inviting restaurant, and what a lovely way to spend the day loved the fact that they allow dogs in and are most welcoming. Food was amazing John's favourite meal steak pie and he has had tried a lot of steak pies over the years he rated it 10 out of 10 I also had steak pie and it was very nice. I would go back in a heartbeat.

User

A Bar & restaurant located in Pitlochry itself. The bar itself sells a various variety of beverages to cater for all tastes served by the friendly bar staff. It also serves up quality bisto food again with a varied selection to water anyone’s pailleté. McKay’s also has live sport as well as live music in the bar, with pool table. Situated through the back there’s a bar with host BIG screen sports action too. A very friendly & cosmopolitan clientele & locals.

User

Went to McKays on Friday for a meal we ordered drinks and our food order after around 20 minutes my wife asked one of the staff about our order then one of the staff came over and said the girl hadn't ordered it he apologised and asked if we still wanted our food we said yes.when the food came it was very good and when we paid the bill they had took money off the bill we went back on Saturday and the service and food were second to none see you all soon Brian&margaret

User

Lovely food, nice friendly staff, lovely fire on a cold dank day. Stayed ages. Only let down was ladies a tad whiffy. There is no excuse for smelly toilets, especially as it was quiet and there were spare staff, shame as otherwise 100% for this place. :-)

User

After been let down by other accommodation and landing on their doorstep in the evening looking for somewhere to stay, the manager couldn't have been more helpful. Managed to find room for 5 people and even threw in breakfast. Thank you so much for your hospitality, it would have been a crazy journey home in the snow otherwise (You lose a star though for providing my friend with pyjamas that she didn't want!)

User

Stayed overnight on the 25th, room as spotless but extremely small have seen bigger bathrooms in a static caravan, shower also lacked any power, breakfast was lovely and staff could not have been more helpful, but same can't be said for the restaurant staff!Went for dinner in the restaurant on the Sunday night, had to ask the bar for menus, when someone eventually came over to take our order the server could not speak very good English so took our order by us pointing at the menu we ordered a starter to share, my husband ordered from the "specials" menu and I ordered from the normal menu. 5 minutes after we placed our order the server then came back to tell us my husband could not get what he ordered not even bothering to bring a menu over so my husband could pick something else he just had to order the only thing he could remember off the menu, the server then asked me to write out the order as he did not know how too!! He then brought out our mains first to which I reminded him we had ordered a starter to which he barked back its coming next when I said I wasn't want my main served with the starter he took the mains back came out with the starter and walked away, he then came over and asked if he could bring our mains out, when he came back with the mains we never even got asked if we needed sauces etc and we were never approached to see if our meal was ok or if we wanted more drinks. Whilst in the restaurant I noticed the staff where more concerned with speaking to their friends than serving the guests one girl stood talking to her friend the whole time her friend sat and ate her meal, 3 of the staff stood at the front of the restaurant talking and mucking around whilst a queue formed at the bar the woman who was first in the queue stood for a good 5 minutes before anyone came back to serve and even then the shouted over the bar talking to the other staff rather than interact with the person they were serving. don't think I would hurry back and would not recommend to anyone

User

Went to the new chip shop. It was awful! Paper plates, wooden forks and knives, no tumblers for cans of juice and - no sauce. The fish was okay- but the chips were really bad. Vastly overpriced and people were checking the prices and waiting time - then leaving. Wouldn’t return - ever!

User

Disappointed to find when I turned back the duvet someone's pyjamas were still in the bed and a cotton handkerchief. Would indicate to me the sheets were not fresh. I didn't shower as not sure if towels had been used by previous guest.



On checking out the young guy apologised, said it had never happened before. No offer of reduction of bill or discount on next stay.



Sadly won't be back.

User

Where do i start..rooms are cold. Ripped wallpaper holes in bed sheets amd iron burns on the floor.. Went for dinner and staff were so rude. Food was tasteless but cost a fortune. Manager isnt doing her job as she never even flinched or tried to fix the problem. Came for a birthday night away and it has ruined it. Will never be back!

Disgraceful place and appalling staff.

User

This won't be a good review I'm afraid. We were a party of four and arrived and were shown to our table. That was more or less where the service ended. We ordered our drinks and food. Nachos, the wee plougman's and a chicken sandwich. Nacho chips were extremely soggy which just made the whole dish look like a dog's dinner and the sandwich was stale and dry. Main complaint is of service levels. The waitress left our finished plates on the table for more than half an hour after we had finished. I had to get up and put my plate on another empty table and she noticed me doing this, but it didn't make her come and take the other plates away. She did come and leave the bill but didn't come back for it so we had to pay at the bar. Needless to say no tip was given. We noticed as we left the restaurant that she was walking over towards our table to I assume to remove the other plates which had been lying there for most likely up to an hour. No management presence so staff appear to do their own thing. There's a few similar bars like this on the main street of Pitlochry so we won't be back there.

User

Booked for 1 night here tomorrow Sunday 4th March, had to cancel 48 hours before hand due to the adverse weather conditions as we are travelling 4 hours from the Scottish Borders, the hotel will not refund us any of the money which I think on this extreme weather occasion is very disappointing, it just shows you there more interested in money rather than looking at the bigger picture here. They offered us another booking but possibly not at the same rate, that’s not very helpful when holidays And time off work is rare, I for one will not be bothering to book again due to there backwards view of this situation, they can’t even be bothered to reply to messages via there Facebook chat either, so disappointed in them, I’ll be booking a different hotel next time we come skiing .

User

Accommodation is mediocre in our 2nd room as 1st was what can only be described as a scene from a brothel and baltic second room holes in duvet burns on floor rips in paper tiny absoulute disgrace staff are a joke and very unhelpful food is quite simply over priced small and tasteless all in all this place is a joke staff dont respond to complaints its actually put me off ever coming back to a lovely village pitlochry you would atleast think the staff would try to rectify something or offer something in the way of compensation but no they dont avoid unless you want to be disgusted

User

We were a party of five and all ordered a different meal, each and everyone of them was absolutely perfect and we were well looked after too. We will be back.

User

The food was fantastic, service was excellent and the atmosphere very friendly and relaxing, especially around the cosy log burner on the big comfy sofas. I spent all 3 evenings of my pre Christmas break in here although tried all the other bars in town so know what they are like by comparison, and McKays just had the prefect balance.

User

Popped in for food and it was very good. staff where friendly and good at their job.would recommend to anyone and will be back.

User

Often go to Pitlochry area, walk the dogs at the Hermitage then finish our day with a nice meal from very friendly staff and lovely atmosphere. Our dogs sit quietly under the table and have their meal too, brought by us I might add but I wouldn't be surprised if they could russle up a sausage or two if we forget.

User

My other half and i had a great stay here this weekend..Staff were really friendly and very helpfull.... our little room lovely,clean had everything you needed...food was really good...great choice to choose from,will defo return.

User

Great food and great service! The chicken and bacon salad! Awesome!

User

Don't usually leave reviews but I just can't not sing McKays praises enough, so I felt compelled to share my experience. Went in for dinner before visiting the Enchanted Forest, and it was absolutely amazing. The staff were welcoming and accommodating and the food was on a different planet altogether! We had the haggis nachos to share as a starter, and they were excellent. Just the right amount of everything! I had the steak pie and my partner had the bacon cheese burger and we were both throughly impressed. As someone who has worked in hospitality, I would highly recommend this gem of a place and we will definitely be back when we are next through. Great atmosphere and just all round great experience.

User

Brilliant clean very inviting restaurant, and what a lovely way to spend the day loved the fact that they allow dogs in and are most welcoming. Food was amazing John's favourite meal steak pie and he has had tried a lot of steak pies over the years he rated it 10 out of 10 I also had steak pie and it was very nice. I would go back in a heartbeat.

User

A Bar & restaurant located in Pitlochry itself. The bar itself sells a various variety of beverages to cater for all tastes served by the friendly bar staff. It also serves up quality bisto food again with a varied selection to water anyone’s pailleté. McKay’s also has live sport as well as live music in the bar, with pool table. Situated through the back there’s a bar with host BIG screen sports action too. A very friendly & cosmopolitan clientele & locals.

User

Went to McKays on Friday for a meal we ordered drinks and our food order after around 20 minutes my wife asked one of the staff about our order then one of the staff came over and said the girl hadn't ordered it he apologised and asked if we still wanted our food we said yes.when the food came it was very good and when we paid the bill they had took money off the bill we went back on Saturday and the service and food were second to none see you all soon Brian&margaret

User

Lovely food, nice friendly staff, lovely fire on a cold dank day. Stayed ages. Only let down was ladies a tad whiffy. There is no excuse for smelly toilets, especially as it was quiet and there were spare staff, shame as otherwise 100% for this place. :-)

User

After been let down by other accommodation and landing on their doorstep in the evening looking for somewhere to stay, the manager couldn't have been more helpful. Managed to find room for 5 people and even threw in breakfast. Thank you so much for your hospitality, it would have been a crazy journey home in the snow otherwise (You lose a star though for providing my friend with pyjamas that she didn't want!)

User

Stayed overnight on the 25th, room as spotless but extremely small have seen bigger bathrooms in a static caravan, shower also lacked any power, breakfast was lovely and staff could not have been more helpful, but same can't be said for the restaurant staff!Went for dinner in the restaurant on the Sunday night, had to ask the bar for menus, when someone eventually came over to take our order the server could not speak very good English so took our order by us pointing at the menu we ordered a starter to share, my husband ordered from the "specials" menu and I ordered from the normal menu. 5 minutes after we placed our order the server then came back to tell us my husband could not get what he ordered not even bothering to bring a menu over so my husband could pick something else he just had to order the only thing he could remember off the menu, the server then asked me to write out the order as he did not know how too!! He then brought out our mains first to which I reminded him we had ordered a starter to which he barked back its coming next when I said I wasn't want my main served with the starter he took the mains back came out with the starter and walked away, he then came over and asked if he could bring our mains out, when he came back with the mains we never even got asked if we needed sauces etc and we were never approached to see if our meal was ok or if we wanted more drinks. Whilst in the restaurant I noticed the staff where more concerned with speaking to their friends than serving the guests one girl stood talking to her friend the whole time her friend sat and ate her meal, 3 of the staff stood at the front of the restaurant talking and mucking around whilst a queue formed at the bar the woman who was first in the queue stood for a good 5 minutes before anyone came back to serve and even then the shouted over the bar talking to the other staff rather than interact with the person they were serving. don't think I would hurry back and would not recommend to anyone

User

Went to the new chip shop. It was awful! Paper plates, wooden forks and knives, no tumblers for cans of juice and - no sauce. The fish was okay- but the chips were really bad. Vastly overpriced and people were checking the prices and waiting time - then leaving. Wouldn’t return - ever!

User

Disappointed to find when I turned back the duvet someone's pyjamas were still in the bed and a cotton handkerchief. Would indicate to me the sheets were not fresh. I didn't shower as not sure if towels had been used by previous guest.



On checking out the young guy apologised, said it had never happened before. No offer of reduction of bill or discount on next stay.



Sadly won't be back.

User

Where do i start..rooms are cold. Ripped wallpaper holes in bed sheets amd iron burns on the floor.. Went for dinner and staff were so rude. Food was tasteless but cost a fortune. Manager isnt doing her job as she never even flinched or tried to fix the problem. Came for a birthday night away and it has ruined it. Will never be back!

Disgraceful place and appalling staff.

User

This won't be a good review I'm afraid. We were a party of four and arrived and were shown to our table. That was more or less where the service ended. We ordered our drinks and food. Nachos, the wee plougman's and a chicken sandwich. Nacho chips were extremely soggy which just made the whole dish look like a dog's dinner and the sandwich was stale and dry. Main complaint is of service levels. The waitress left our finished plates on the table for more than half an hour after we had finished. I had to get up and put my plate on another empty table and she noticed me doing this, but it didn't make her come and take the other plates away. She did come and leave the bill but didn't come back for it so we had to pay at the bar. Needless to say no tip was given. We noticed as we left the restaurant that she was walking over towards our table to I assume to remove the other plates which had been lying there for most likely up to an hour. No management presence so staff appear to do their own thing. There's a few similar bars like this on the main street of Pitlochry so we won't be back there.

User

Booked for 1 night here tomorrow Sunday 4th March, had to cancel 48 hours before hand due to the adverse weather conditions as we are travelling 4 hours from the Scottish Borders, the hotel will not refund us any of the money which I think on this extreme weather occasion is very disappointing, it just shows you there more interested in money rather than looking at the bigger picture here. They offered us another booking but possibly not at the same rate, that’s not very helpful when holidays And time off work is rare, I for one will not be bothering to book again due to there backwards view of this situation, they can’t even be bothered to reply to messages via there Facebook chat either, so disappointed in them, I’ll be booking a different hotel next time we come skiing .

User

Accommodation is mediocre in our 2nd room as 1st was what can only be described as a scene from a brothel and baltic second room holes in duvet burns on floor rips in paper tiny absoulute disgrace staff are a joke and very unhelpful food is quite simply over priced small and tasteless all in all this place is a joke staff dont respond to complaints its actually put me off ever coming back to a lovely village pitlochry you would atleast think the staff would try to rectify something or offer something in the way of compensation but no they dont avoid unless you want to be disgusted

User

We were a party of five and all ordered a different meal, each and everyone of them was absolutely perfect and we were well looked after too. We will be back.

User

The food was fantastic, service was excellent and the atmosphere very friendly and relaxing, especially around the cosy log burner on the big comfy sofas. I spent all 3 evenings of my pre Christmas break in here although tried all the other bars in town so know what they are like by comparison, and McKays just had the prefect balance.

User

Popped in for food and it was very good. staff where friendly and good at their job.would recommend to anyone and will be back.

User

Often go to Pitlochry area, walk the dogs at the Hermitage then finish our day with a nice meal from very friendly staff and lovely atmosphere. Our dogs sit quietly under the table and have their meal too, brought by us I might add but I wouldn't be surprised if they could russle up a sausage or two if we forget.

User

My other half and i had a great stay here this weekend..Staff were really friendly and very helpfull.... our little room lovely,clean had everything you needed...food was really good...great choice to choose from,will defo return.

User

Great food and great service! The chicken and bacon salad! Awesome!

User

Don't usually leave reviews but I just can't not sing McKays praises enough, so I felt compelled to share my experience. Went in for dinner before visiting the Enchanted Forest, and it was absolutely amazing. The staff were welcoming and accommodating and the food was on a different planet altogether! We had the haggis nachos to share as a starter, and they were excellent. Just the right amount of everything! I had the steak pie and my partner had the bacon cheese burger and we were both throughly impressed. As someone who has worked in hospitality, I would highly recommend this gem of a place and we will definitely be back when we are next through. Great atmosphere and just all round great experience.

User

Brilliant clean very inviting restaurant, and what a lovely way to spend the day loved the fact that they allow dogs in and are most welcoming. Food was amazing John's favourite meal steak pie and he has had tried a lot of steak pies over the years he rated it 10 out of 10 I also had steak pie and it was very nice. I would go back in a heartbeat.

User

A Bar & restaurant located in Pitlochry itself. The bar itself sells a various variety of beverages to cater for all tastes served by the friendly bar staff. It also serves up quality bisto food again with a varied selection to water anyone’s pailleté. McKay’s also has live sport as well as live music in the bar, with pool table. Situated through the back there’s a bar with host BIG screen sports action too. A very friendly & cosmopolitan clientele & locals.

User

Went to McKays on Friday for a meal we ordered drinks and our food order after around 20 minutes my wife asked one of the staff about our order then one of the staff came over and said the girl hadn't ordered it he apologised and asked if we still wanted our food we said yes.when the food came it was very good and when we paid the bill they had took money off the bill we went back on Saturday and the service and food were second to none see you all soon Brian&margaret

User

Lovely food, nice friendly staff, lovely fire on a cold dank day. Stayed ages. Only let down was ladies a tad whiffy. There is no excuse for smelly toilets, especially as it was quiet and there were spare staff, shame as otherwise 100% for this place. :-)

User

After been let down by other accommodation and landing on their doorstep in the evening looking for somewhere to stay, the manager couldn't have been more helpful. Managed to find room for 5 people and even threw in breakfast. Thank you so much for your hospitality, it would have been a crazy journey home in the snow otherwise (You lose a star though for providing my friend with pyjamas that she didn't want!)

User

Stayed overnight on the 25th, room as spotless but extremely small have seen bigger bathrooms in a static caravan, shower also lacked any power, breakfast was lovely and staff could not have been more helpful, but same can't be said for the restaurant staff!Went for dinner in the restaurant on the Sunday night, had to ask the bar for menus, when someone eventually came over to take our order the server could not speak very good English so took our order by us pointing at the menu we ordered a starter to share, my husband ordered from the "specials" menu and I ordered from the normal menu. 5 minutes after we placed our order the server then came back to tell us my husband could not get what he ordered not even bothering to bring a menu over so my husband could pick something else he just had to order the only thing he could remember off the menu, the server then asked me to write out the order as he did not know how too!! He then brought out our mains first to which I reminded him we had ordered a starter to which he barked back its coming next when I said I wasn't want my main served with the starter he took the mains back came out with the starter and walked away, he then came over and asked if he could bring our mains out, when he came back with the mains we never even got asked if we needed sauces etc and we were never approached to see if our meal was ok or if we wanted more drinks. Whilst in the restaurant I noticed the staff where more concerned with speaking to their friends than serving the guests one girl stood talking to her friend the whole time her friend sat and ate her meal, 3 of the staff stood at the front of the restaurant talking and mucking around whilst a queue formed at the bar the woman who was first in the queue stood for a good 5 minutes before anyone came back to serve and even then the shouted over the bar talking to the other staff rather than interact with the person they were serving. don't think I would hurry back and would not recommend to anyone

User

Went to the new chip shop. It was awful! Paper plates, wooden forks and knives, no tumblers for cans of juice and - no sauce. The fish was okay- but the chips were really bad. Vastly overpriced and people were checking the prices and waiting time - then leaving. Wouldn’t return - ever!

User

Disappointed to find when I turned back the duvet someone's pyjamas were still in the bed and a cotton handkerchief. Would indicate to me the sheets were not fresh. I didn't shower as not sure if towels had been used by previous guest.



On checking out the young guy apologised, said it had never happened before. No offer of reduction of bill or discount on next stay.



Sadly won't be back.

User

Where do i start..rooms are cold. Ripped wallpaper holes in bed sheets amd iron burns on the floor.. Went for dinner and staff were so rude. Food was tasteless but cost a fortune. Manager isnt doing her job as she never even flinched or tried to fix the problem. Came for a birthday night away and it has ruined it. Will never be back!

Disgraceful place and appalling staff.

User

This won't be a good review I'm afraid. We were a party of four and arrived and were shown to our table. That was more or less where the service ended. We ordered our drinks and food. Nachos, the wee plougman's and a chicken sandwich. Nacho chips were extremely soggy which just made the whole dish look like a dog's dinner and the sandwich was stale and dry. Main complaint is of service levels. The waitress left our finished plates on the table for more than half an hour after we had finished. I had to get up and put my plate on another empty table and she noticed me doing this, but it didn't make her come and take the other plates away. She did come and leave the bill but didn't come back for it so we had to pay at the bar. Needless to say no tip was given. We noticed as we left the restaurant that she was walking over towards our table to I assume to remove the other plates which had been lying there for most likely up to an hour. No management presence so staff appear to do their own thing. There's a few similar bars like this on the main street of Pitlochry so we won't be back there.

User

Booked for 1 night here tomorrow Sunday 4th March, had to cancel 48 hours before hand due to the adverse weather conditions as we are travelling 4 hours from the Scottish Borders, the hotel will not refund us any of the money which I think on this extreme weather occasion is very disappointing, it just shows you there more interested in money rather than looking at the bigger picture here. They offered us another booking but possibly not at the same rate, that’s not very helpful when holidays And time off work is rare, I for one will not be bothering to book again due to there backwards view of this situation, they can’t even be bothered to reply to messages via there Facebook chat either, so disappointed in them, I’ll be booking a different hotel next time we come skiing .

User

Accommodation is mediocre in our 2nd room as 1st was what can only be described as a scene from a brothel and baltic second room holes in duvet burns on floor rips in paper tiny absoulute disgrace staff are a joke and very unhelpful food is quite simply over priced small and tasteless all in all this place is a joke staff dont respond to complaints its actually put me off ever coming back to a lovely village pitlochry you would atleast think the staff would try to rectify something or offer something in the way of compensation but no they dont avoid unless you want to be disgusted

More about Mckays Hotel Bar & Restaurant

Mckays Hotel Bar & Restaurant is located at 138 Atholl Road, PH16 5AG Pitlochry
01796 473888
Monday: 09:00 - 23:00
Tuesday: 09:00 - 23:00
Wednesday: 09:00 - 23:00
Thursday: 09:00 - 23:00
Friday: 09:00 - 00:30
Saturday: 09:00 - 00:30
Sunday: 09:00 - 23:00
http://www.mckayshotel.co.uk