Mercedes-Benz Of Inverness (Permanently Closed)
Reviews
Went in happy left extremely disappointed.
Do not believe the staff know what good customer care means!
Great place...fab coffee and biscuits. Salesman Jamie excellent.Very helpful !
Warning! People you can't trust ...
My car broke during holidays in Scotland and I needed back on the road in the next five days to return home. They charged me £90 for diagnostics and agreed to have the car ready in 4 days ... at the end of the 3 day they called me telling my car won't be ready before a week time and the repair costs will add arround £1,000 to the original budget.
On further conversations they adviced me to scrap the car and buy a second hand one as they have some there ... thanks God my wife asked for a test drive before falling in the trap ... in less than 3 milles, 3 warning signals/lights fired on the car they were trying to sell us (park brake, abs system) ...
Now you can draw your conclusions.
We did and decided to fly back home.
Always a pleasure, all the staff a very friendly and helpful
absolutely perfect super people to deal with very helpful and super smooth deal.
Terrible. Failed to deliver any of the commitments they promised