Monterey Jack'S Dunblane

About Monterey Jack'S Dunblane

Specialising in gourmet burgers and pizzas: serving the best quality food, Italian coffee and cakes, cocktails and Monterey Jack's own beer.

Reviews

User

Have a pit stop while last minute shopping!

User

FESTIVE OPENING TIMES:
We close on Christmas eve at 9pm and are CLOSED on Christmas Day. We also are CLOSED on NEW YEAR'S DAY, 1st January 2019. All other times are as normal. Have a great Christmas and a fantastic New Year!

User

HERE'S A CRACKER! - Get a massive THIRD OFF any collection order TODAY ONLY if you use our APP! Using code: TUESDAY3RD ! That's 33% OFF! Ts&Cs: Not valid in store or with other offers.

User

OUR NEW MENUS ARE OUT ON NOW!
Lots of great new food and drinks items! PLUS our new 'order at table' APP is live! Check it out real soon Y'All… #YeeHaa

User

WINNER: Best Casual Dining Restaurant Chain 2018 - Scotland
Congratulations to all at #MontereyJacks for their latest award at The Food & Drink Awards 2018.

User

Monterey Jack's - Looking after those who look after us all. If you work in front-line services and the armed forces, we salute you. Show your official accredited ID to our team to receive your 10& food discount. See our website for full details.

User

*FREE Kid's "JUNIOR GOURMET" Burgers & Fries!! 1 week only! See Ad below for details!
*Not available on our App/Deliveroo/Just Eat delivery services. Dine-In only. One meal per adult served.

User

HALLOWEE'N at YOUR #MontereyJacks ...
Celebrate Hallowee'n week from Wednesday 24th October to Wednesday 31st October for some great deals, spooky cocktails and family-friendly fun, until....after dark!

User

WINNER OF OUR DIRTY DAWGS competition in DUNBLANE is:
DAWN FOTHERINGHAM!
You get a FREE Dawg on your next visit! #YeeHaa
... Remember - we do HUNDRES of promotions every year - sometimes just for a FREE Dawg or burger, sometimes for a FREE holiday - Like us and follow us to keep up to date!
Winner: Just FB message us to confirm your prize!
See More

User

WELL DONE to #MontereyJacks teams for picking up 3 awards at the 2018 Dine In Awards! Great hand-made food, great cocktails and great service Y'All. If you've not been along yet - come and see what all the fuss is about! Check out our new APP for our collection service! Student discounts and much more! #YeeHaa

User

ALL DAY, EVERY DAY...
Get a ANY* delicious, hand-made gourmet #BURGER and a cold pint of #Coors for just a tenner at YOUR #MontereyJacks!
*excludes Big Jack range

User

Order a collection now using our new app and get 25% off when you use a one time code: MJFIRST25

User

STUDENTS! Our NEW Student Deals booklet is out for 2019 now! Gittalong to YOUR #MontereyJacks and pick one up. Just flash your student ID for great discounts including weekday DOUBLE DISCOUNTS! Watch vid for more info... #YeeHaa

User

WORLD'S BEST BALLAD SONG! Like & Share to win a BIG JACK burger - 100 to give away!

User

Amazing £5 premium-spirit, fresh #COCKTAILS, Awesome hand-made food PLUS our new take-away & delivery on-line app is coming soon! Gittalong to YOUR #MontereyJacks real soon Y'All. #YeeHaa

User

Planning ahead for the festive season? Our 2018 Festive menu & booking packages are out now! See our website for details #YeeHaa

User

We had an extraordinary evening at Monterey Jack's! No wonder you received the award for the best burger in scotland, because i had the best chicken burger in my whole life!!! (And the atomic fries were tasty AS HELL!!! :-p ... Should our path cross the road to Dunblane another time - "I'll be back"

User

Was in tonight with friends for dinner and drinks, we were served by Callum who was absolutely wonderful! So friendly and attentive as were the rest of the staff they are real credits to the company!

User

Notorious PIG , nachos Veg burger , lamb burger Mac n cheese. All were amazing. Still awaiting the milkshake which will be as good I am sure

User

Loved the chicken burger and the sweet potato chips were amazing. Daughter also loved the chicken nuggets and chips and especially when in came in a wagon. Can't wait to go back next time in Dunblane x

User

Love this place, my hubby had old fashioned burger and he said it was the greatest burger he's ever had and my daughter(12yrs) loved her pizza and her dessert,I had pulled pork nachos amazing, we're defo coming back and next time am trying those amazing sounding cocktail, staff were very friendly, can't wait to come back xxxx

User

Just been here with girlfriend for dinner and was amazing. Had the pulled pork burger and was one of the best burgers I’ve had in a long while, girlfriend had a pizza and loved it. Restaurant is a really nice set up and good atmosphere, staff were also superb and service was quick. Will definitely be back next time we are in dunblane �

User

First visit to restaurant, very welcoming, staff pleasant and helpful. Offered a choice of tables, we sat at window at back but staff suggested and offered to move us to a bigger table due to sun being at eye level, which was a bit distracting.

Menu choice very good, a wide range of burgers and pizza to choose from.

It was a Tuesday evening so not too busy which meant service was fast.

Food was tasty, well prepared and presented. BBQ pulled pork pizza was scrumptious, my son really enjoyed burger, said it was best he's had, it was well cooked yet still tender. Good value offer of two burgers for £17 (if I recall correctly).

Will definitely go back to try desserts as was so full couldn't manage it. Bonus was a student discount on food. Super restaurant.

User

Enjoyed a lovely meal with 6 friends this evening. We were seated quickly even although restaurant was busy! Food was fab as usual! Normally I stick to what I know and have the chilli nacho's but tonight I ventured out & had the house chicken burger. I made the right choice - it was lovely 😊 Stayed for some cocktails as there was a live singer. Good service.

User

Went here for a hen night meal, food was good nice and tasty. Unfortunately the hens meal was wrong and she ate later than us but overall a good place to eat. (Table of 16 so all in all a good result) xxx

User

Was good food. We both had burgers, I had the Mounty - wee suggestion hand wipes...napkins were us less when covered in maple syrup �� large bucket if chips for sharing. Didn't get to try cocktail or dessert but will be back ��

User

I just have been for a meal with my family.

And I have to say big THANK YOU for the great job to Cameron. Unfortunately I had couple not the best situation during the meal but he get an extra effort to make this visit almost excellent. I'm definitely going to come back. One more time thank you for your great job.

User

First time visit today for hubby and I. Just popped in for coffee and cake and loved it. Very lovely staff too. We'll definitely be back for lunch/dinner with our boys. Loved the look of the cocktail menu too � Just one thing, the ladies toilets needed cleaned, bin emptied and toilet seat attached as I nearly went flying. Hasn't put us off though. 5 star potential ☺️

User

Montery jacks of Dunblane lucks out in the sense that there are so few places to get quality food in the village. So for novelty factor alone it gets a positive rating. However, lack of competition is certianly the only reason I can see for anyone to reach to give this particular franchise 5 stars. Anyway, on to our experience. It was busy when we went in and subsequently we were seated downstairs. First minor complaint...the Duke box was pretty loud downstairs. As we were the only ones downstairs we asked if it could be turned down a bit but we're told that it was as low as it could go. Fair enough, we cant blame bad audio setup on the staff who at least were apologetic theh coyldnt do anything about it. We got use to it after a wee while but not being able to turn music down seems a bit short sighted. Service was fine, both helpful and friendly and the kids enjoyed having a go on the pinball machine and arcade emulator machine. Food choices looked good and as a vegetarian I was pleased to see a choice of veggie burgers. Unfortunately what you are paying for in their veggie burger selection is a standard bought budget veggie burger the likes you can pick up for a song in places like Iceland dressed with a couple of easy slap on variations of cheeses etc.. I usually refer to them as the desperate veggie choice. Most common seen as the stand alone veggie option in small pubs or at meat eating friends BBQs. To be serving this kind of veggie burger in these days where there are so many fresh product options to create tastes vegetarian burger choices is actually pretty disappointing. For a burger speciality place to lack imagination here doesn't speak well of their standard burger variations to be honest. But I'll never really know and bow to those that may rave about the meat choices. Of course this is the chains fault rather than anyone at the actual Dunblane franchise who I will stress again were friendly and helpful. However, be warned this is not the place to go for an exciting or high quality veggie experience (sadly still common these days). However, the kids enjoyed their Pizzas so that was a win at least.



Although the experience was OK we won't be back and we certianly won't bother visiting any other Montery Jacks in the future.

User

Was looking forward to a meal and a few cocktails. On arrival the restaurant was freezing some customers with coats on. We ordered meals when mine arrived in was cold I think my husband's was too but he didn't want to make a fuss. I sent my meal back and I received another one which was warmer by the time it arrived my husband had eaten his. We bought 2 cocktails but decided to leave after drinking these as the restaurant to cold. Won't be returning in a hurry

User

Was in last night, my wife's main course arrived almost stone cold, when we complained, they took it back and reheated it. By the time it arrived back, I had finished my main course, to prevent it going cold. So my wife had to sit and watch me eat mine, then I got to sit and watch her eat hers ( not quite what you would expect. Then we ordered two Irish Coffees, only to be told, there is no whipping cream left, in the middle of a Saturday night. Over all a very dissapointing experience, and I doubt I will be returning any time soon ! Steve and Alison Peebles, Dunblane �

User

Had a meal on Saturday night with my sister and brother in law. I had the half rack of ribs but was very disappointed with it as it was practically burnt and had hardly any meat on the bones also came with far too many fries...(whether this was the chef's way of compensating for the overlooked ribs I don't know) there was no steak knife to cut it with and no finger dipping bowl either......certainly not worth the £12.50 price tag!! ......finished with a cocktail which was very good and reasonably priced.....Would eat here again but won't choose the ribs!

User

Very disappointing. The waitress was kind and the place looks really nice but the supervisor was absolutely horrible. We clocked the time, we had to wait 45 minutes for a simple sandwich and people that came in after us were served first. There was even another table that approached the staff and supervisor about our situation to notify them. Eventually it took so long that we asked to have our order as a take away instead. The supervisor shoved the boxes into our hands without saying anything nor looking at us. Take away is usually payed beforehand so we didn't know if we had to pay or not. At some point we were so over the whole thing that we just walked out. Supervisor comes running after us to get us back and than insists on us having to pay the sit in price. No apology no compensation, nothing. It would already have been so different if the supervisor didn't have such an awfully rude attitude towards her customers. The food was okay but sadly that doesn't compensate for such horrible service. In the end it took us over an hour to wait and pay to end up with an over priced take away sandwich. Based on this experience I would not recommend.

User

Unable to order this evening and the staff were less than helpful. We called to order for takeaway at 20:40 to be told we must use the app. Have you tried to order with that app?? IMPOSSIBLE! �

Just Eat- claims the restaurant was only available for delivery- tomorrow! The website link to the App store fails! Utterly unhelpful experience. We won’t be back. �

User

Ribs served on a dirty tray with cold fries and soggy salad, first and last visit to this place ! Asked to speak with the chef....not surprised that I was told they don't have a chef at the moment due to a menu change ! Not my ideal restaurant in Dunblane,

I will leave it for the easily pleased people in Dunblane, I'll stick to the India Gate Indian at the roundabout,

quality service and excellent food !

Bye Bye Jacks !

User

We had an extraordinary evening at Monterey Jack's! No wonder you received the award for the best burger in scotland, because i had the best chicken burger in my whole life!!! (And the atomic fries were tasty AS HELL!!! :-p ... Should our path cross the road to Dunblane another time - "I'll be back"

User

Was in tonight with friends for dinner and drinks, we were served by Callum who was absolutely wonderful! So friendly and attentive as were the rest of the staff they are real credits to the company!

User

Notorious PIG , nachos Veg burger , lamb burger Mac n cheese. All were amazing. Still awaiting the milkshake which will be as good I am sure

User

Loved the chicken burger and the sweet potato chips were amazing. Daughter also loved the chicken nuggets and chips and especially when in came in a wagon. Can't wait to go back next time in Dunblane x

User

Love this place, my hubby had old fashioned burger and he said it was the greatest burger he's ever had and my daughter(12yrs) loved her pizza and her dessert,I had pulled pork nachos amazing, we're defo coming back and next time am trying those amazing sounding cocktail, staff were very friendly, can't wait to come back xxxx

User

Just been here with girlfriend for dinner and was amazing. Had the pulled pork burger and was one of the best burgers I’ve had in a long while, girlfriend had a pizza and loved it. Restaurant is a really nice set up and good atmosphere, staff were also superb and service was quick. Will definitely be back next time we are in dunblane �

User

First visit to restaurant, very welcoming, staff pleasant and helpful. Offered a choice of tables, we sat at window at back but staff suggested and offered to move us to a bigger table due to sun being at eye level, which was a bit distracting.

Menu choice very good, a wide range of burgers and pizza to choose from.

It was a Tuesday evening so not too busy which meant service was fast.

Food was tasty, well prepared and presented. BBQ pulled pork pizza was scrumptious, my son really enjoyed burger, said it was best he's had, it was well cooked yet still tender. Good value offer of two burgers for £17 (if I recall correctly).

Will definitely go back to try desserts as was so full couldn't manage it. Bonus was a student discount on food. Super restaurant.

User

Enjoyed a lovely meal with 6 friends this evening. We were seated quickly even although restaurant was busy! Food was fab as usual! Normally I stick to what I know and have the chilli nacho's but tonight I ventured out & had the house chicken burger. I made the right choice - it was lovely 😊 Stayed for some cocktails as there was a live singer. Good service.

User

Went here for a hen night meal, food was good nice and tasty. Unfortunately the hens meal was wrong and she ate later than us but overall a good place to eat. (Table of 16 so all in all a good result) xxx

User

Was good food. We both had burgers, I had the Mounty - wee suggestion hand wipes...napkins were us less when covered in maple syrup �� large bucket if chips for sharing. Didn't get to try cocktail or dessert but will be back ��

User

I just have been for a meal with my family.

And I have to say big THANK YOU for the great job to Cameron. Unfortunately I had couple not the best situation during the meal but he get an extra effort to make this visit almost excellent. I'm definitely going to come back. One more time thank you for your great job.

User

First time visit today for hubby and I. Just popped in for coffee and cake and loved it. Very lovely staff too. We'll definitely be back for lunch/dinner with our boys. Loved the look of the cocktail menu too � Just one thing, the ladies toilets needed cleaned, bin emptied and toilet seat attached as I nearly went flying. Hasn't put us off though. 5 star potential ☺️

User

Montery jacks of Dunblane lucks out in the sense that there are so few places to get quality food in the village. So for novelty factor alone it gets a positive rating. However, lack of competition is certianly the only reason I can see for anyone to reach to give this particular franchise 5 stars. Anyway, on to our experience. It was busy when we went in and subsequently we were seated downstairs. First minor complaint...the Duke box was pretty loud downstairs. As we were the only ones downstairs we asked if it could be turned down a bit but we're told that it was as low as it could go. Fair enough, we cant blame bad audio setup on the staff who at least were apologetic theh coyldnt do anything about it. We got use to it after a wee while but not being able to turn music down seems a bit short sighted. Service was fine, both helpful and friendly and the kids enjoyed having a go on the pinball machine and arcade emulator machine. Food choices looked good and as a vegetarian I was pleased to see a choice of veggie burgers. Unfortunately what you are paying for in their veggie burger selection is a standard bought budget veggie burger the likes you can pick up for a song in places like Iceland dressed with a couple of easy slap on variations of cheeses etc.. I usually refer to them as the desperate veggie choice. Most common seen as the stand alone veggie option in small pubs or at meat eating friends BBQs. To be serving this kind of veggie burger in these days where there are so many fresh product options to create tastes vegetarian burger choices is actually pretty disappointing. For a burger speciality place to lack imagination here doesn't speak well of their standard burger variations to be honest. But I'll never really know and bow to those that may rave about the meat choices. Of course this is the chains fault rather than anyone at the actual Dunblane franchise who I will stress again were friendly and helpful. However, be warned this is not the place to go for an exciting or high quality veggie experience (sadly still common these days). However, the kids enjoyed their Pizzas so that was a win at least.



Although the experience was OK we won't be back and we certianly won't bother visiting any other Montery Jacks in the future.

User

Was looking forward to a meal and a few cocktails. On arrival the restaurant was freezing some customers with coats on. We ordered meals when mine arrived in was cold I think my husband's was too but he didn't want to make a fuss. I sent my meal back and I received another one which was warmer by the time it arrived my husband had eaten his. We bought 2 cocktails but decided to leave after drinking these as the restaurant to cold. Won't be returning in a hurry

User

Was in last night, my wife's main course arrived almost stone cold, when we complained, they took it back and reheated it. By the time it arrived back, I had finished my main course, to prevent it going cold. So my wife had to sit and watch me eat mine, then I got to sit and watch her eat hers ( not quite what you would expect. Then we ordered two Irish Coffees, only to be told, there is no whipping cream left, in the middle of a Saturday night. Over all a very dissapointing experience, and I doubt I will be returning any time soon ! Steve and Alison Peebles, Dunblane �

User

Had a meal on Saturday night with my sister and brother in law. I had the half rack of ribs but was very disappointed with it as it was practically burnt and had hardly any meat on the bones also came with far too many fries...(whether this was the chef's way of compensating for the overlooked ribs I don't know) there was no steak knife to cut it with and no finger dipping bowl either......certainly not worth the £12.50 price tag!! ......finished with a cocktail which was very good and reasonably priced.....Would eat here again but won't choose the ribs!

User

Very disappointing. The waitress was kind and the place looks really nice but the supervisor was absolutely horrible. We clocked the time, we had to wait 45 minutes for a simple sandwich and people that came in after us were served first. There was even another table that approached the staff and supervisor about our situation to notify them. Eventually it took so long that we asked to have our order as a take away instead. The supervisor shoved the boxes into our hands without saying anything nor looking at us. Take away is usually payed beforehand so we didn't know if we had to pay or not. At some point we were so over the whole thing that we just walked out. Supervisor comes running after us to get us back and than insists on us having to pay the sit in price. No apology no compensation, nothing. It would already have been so different if the supervisor didn't have such an awfully rude attitude towards her customers. The food was okay but sadly that doesn't compensate for such horrible service. In the end it took us over an hour to wait and pay to end up with an over priced take away sandwich. Based on this experience I would not recommend.

User

Unable to order this evening and the staff were less than helpful. We called to order for takeaway at 20:40 to be told we must use the app. Have you tried to order with that app?? IMPOSSIBLE! �

Just Eat- claims the restaurant was only available for delivery- tomorrow! The website link to the App store fails! Utterly unhelpful experience. We won’t be back. �

User

Ribs served on a dirty tray with cold fries and soggy salad, first and last visit to this place ! Asked to speak with the chef....not surprised that I was told they don't have a chef at the moment due to a menu change ! Not my ideal restaurant in Dunblane,

I will leave it for the easily pleased people in Dunblane, I'll stick to the India Gate Indian at the roundabout,

quality service and excellent food !

Bye Bye Jacks !

User

We had an extraordinary evening at Monterey Jack's! No wonder you received the award for the best burger in scotland, because i had the best chicken burger in my whole life!!! (And the atomic fries were tasty AS HELL!!! :-p ... Should our path cross the road to Dunblane another time - "I'll be back"

User

Was in tonight with friends for dinner and drinks, we were served by Callum who was absolutely wonderful! So friendly and attentive as were the rest of the staff they are real credits to the company!

User

Notorious PIG , nachos Veg burger , lamb burger Mac n cheese. All were amazing. Still awaiting the milkshake which will be as good I am sure

User

Loved the chicken burger and the sweet potato chips were amazing. Daughter also loved the chicken nuggets and chips and especially when in came in a wagon. Can't wait to go back next time in Dunblane x

User

Love this place, my hubby had old fashioned burger and he said it was the greatest burger he's ever had and my daughter(12yrs) loved her pizza and her dessert,I had pulled pork nachos amazing, we're defo coming back and next time am trying those amazing sounding cocktail, staff were very friendly, can't wait to come back xxxx

User

Just been here with girlfriend for dinner and was amazing. Had the pulled pork burger and was one of the best burgers I’ve had in a long while, girlfriend had a pizza and loved it. Restaurant is a really nice set up and good atmosphere, staff were also superb and service was quick. Will definitely be back next time we are in dunblane �

User

First visit to restaurant, very welcoming, staff pleasant and helpful. Offered a choice of tables, we sat at window at back but staff suggested and offered to move us to a bigger table due to sun being at eye level, which was a bit distracting.

Menu choice very good, a wide range of burgers and pizza to choose from.

It was a Tuesday evening so not too busy which meant service was fast.

Food was tasty, well prepared and presented. BBQ pulled pork pizza was scrumptious, my son really enjoyed burger, said it was best he's had, it was well cooked yet still tender. Good value offer of two burgers for £17 (if I recall correctly).

Will definitely go back to try desserts as was so full couldn't manage it. Bonus was a student discount on food. Super restaurant.

User

Enjoyed a lovely meal with 6 friends this evening. We were seated quickly even although restaurant was busy! Food was fab as usual! Normally I stick to what I know and have the chilli nacho's but tonight I ventured out & had the house chicken burger. I made the right choice - it was lovely 😊 Stayed for some cocktails as there was a live singer. Good service.

User

Went here for a hen night meal, food was good nice and tasty. Unfortunately the hens meal was wrong and she ate later than us but overall a good place to eat. (Table of 16 so all in all a good result) xxx

User

Was good food. We both had burgers, I had the Mounty - wee suggestion hand wipes...napkins were us less when covered in maple syrup �� large bucket if chips for sharing. Didn't get to try cocktail or dessert but will be back ��

User

I just have been for a meal with my family.

And I have to say big THANK YOU for the great job to Cameron. Unfortunately I had couple not the best situation during the meal but he get an extra effort to make this visit almost excellent. I'm definitely going to come back. One more time thank you for your great job.

User

First time visit today for hubby and I. Just popped in for coffee and cake and loved it. Very lovely staff too. We'll definitely be back for lunch/dinner with our boys. Loved the look of the cocktail menu too � Just one thing, the ladies toilets needed cleaned, bin emptied and toilet seat attached as I nearly went flying. Hasn't put us off though. 5 star potential ☺️

User

Montery jacks of Dunblane lucks out in the sense that there are so few places to get quality food in the village. So for novelty factor alone it gets a positive rating. However, lack of competition is certianly the only reason I can see for anyone to reach to give this particular franchise 5 stars. Anyway, on to our experience. It was busy when we went in and subsequently we were seated downstairs. First minor complaint...the Duke box was pretty loud downstairs. As we were the only ones downstairs we asked if it could be turned down a bit but we're told that it was as low as it could go. Fair enough, we cant blame bad audio setup on the staff who at least were apologetic theh coyldnt do anything about it. We got use to it after a wee while but not being able to turn music down seems a bit short sighted. Service was fine, both helpful and friendly and the kids enjoyed having a go on the pinball machine and arcade emulator machine. Food choices looked good and as a vegetarian I was pleased to see a choice of veggie burgers. Unfortunately what you are paying for in their veggie burger selection is a standard bought budget veggie burger the likes you can pick up for a song in places like Iceland dressed with a couple of easy slap on variations of cheeses etc.. I usually refer to them as the desperate veggie choice. Most common seen as the stand alone veggie option in small pubs or at meat eating friends BBQs. To be serving this kind of veggie burger in these days where there are so many fresh product options to create tastes vegetarian burger choices is actually pretty disappointing. For a burger speciality place to lack imagination here doesn't speak well of their standard burger variations to be honest. But I'll never really know and bow to those that may rave about the meat choices. Of course this is the chains fault rather than anyone at the actual Dunblane franchise who I will stress again were friendly and helpful. However, be warned this is not the place to go for an exciting or high quality veggie experience (sadly still common these days). However, the kids enjoyed their Pizzas so that was a win at least.



Although the experience was OK we won't be back and we certianly won't bother visiting any other Montery Jacks in the future.

User

Was looking forward to a meal and a few cocktails. On arrival the restaurant was freezing some customers with coats on. We ordered meals when mine arrived in was cold I think my husband's was too but he didn't want to make a fuss. I sent my meal back and I received another one which was warmer by the time it arrived my husband had eaten his. We bought 2 cocktails but decided to leave after drinking these as the restaurant to cold. Won't be returning in a hurry

User

Was in last night, my wife's main course arrived almost stone cold, when we complained, they took it back and reheated it. By the time it arrived back, I had finished my main course, to prevent it going cold. So my wife had to sit and watch me eat mine, then I got to sit and watch her eat hers ( not quite what you would expect. Then we ordered two Irish Coffees, only to be told, there is no whipping cream left, in the middle of a Saturday night. Over all a very dissapointing experience, and I doubt I will be returning any time soon ! Steve and Alison Peebles, Dunblane �

User

Had a meal on Saturday night with my sister and brother in law. I had the half rack of ribs but was very disappointed with it as it was practically burnt and had hardly any meat on the bones also came with far too many fries...(whether this was the chef's way of compensating for the overlooked ribs I don't know) there was no steak knife to cut it with and no finger dipping bowl either......certainly not worth the £12.50 price tag!! ......finished with a cocktail which was very good and reasonably priced.....Would eat here again but won't choose the ribs!

User

Very disappointing. The waitress was kind and the place looks really nice but the supervisor was absolutely horrible. We clocked the time, we had to wait 45 minutes for a simple sandwich and people that came in after us were served first. There was even another table that approached the staff and supervisor about our situation to notify them. Eventually it took so long that we asked to have our order as a take away instead. The supervisor shoved the boxes into our hands without saying anything nor looking at us. Take away is usually payed beforehand so we didn't know if we had to pay or not. At some point we were so over the whole thing that we just walked out. Supervisor comes running after us to get us back and than insists on us having to pay the sit in price. No apology no compensation, nothing. It would already have been so different if the supervisor didn't have such an awfully rude attitude towards her customers. The food was okay but sadly that doesn't compensate for such horrible service. In the end it took us over an hour to wait and pay to end up with an over priced take away sandwich. Based on this experience I would not recommend.

User

Unable to order this evening and the staff were less than helpful. We called to order for takeaway at 20:40 to be told we must use the app. Have you tried to order with that app?? IMPOSSIBLE! �

Just Eat- claims the restaurant was only available for delivery- tomorrow! The website link to the App store fails! Utterly unhelpful experience. We won’t be back. �

User

Ribs served on a dirty tray with cold fries and soggy salad, first and last visit to this place ! Asked to speak with the chef....not surprised that I was told they don't have a chef at the moment due to a menu change ! Not my ideal restaurant in Dunblane,

I will leave it for the easily pleased people in Dunblane, I'll stick to the India Gate Indian at the roundabout,

quality service and excellent food !

Bye Bye Jacks !

User

We had an extraordinary evening at Monterey Jack's! No wonder you received the award for the best burger in scotland, because i had the best chicken burger in my whole life!!! (And the atomic fries were tasty AS HELL!!! :-p ... Should our path cross the road to Dunblane another time - "I'll be back"

User

Was in tonight with friends for dinner and drinks, we were served by Callum who was absolutely wonderful! So friendly and attentive as were the rest of the staff they are real credits to the company!

User

Notorious PIG , nachos Veg burger , lamb burger Mac n cheese. All were amazing. Still awaiting the milkshake which will be as good I am sure

User

Loved the chicken burger and the sweet potato chips were amazing. Daughter also loved the chicken nuggets and chips and especially when in came in a wagon. Can't wait to go back next time in Dunblane x

User

Love this place, my hubby had old fashioned burger and he said it was the greatest burger he's ever had and my daughter(12yrs) loved her pizza and her dessert,I had pulled pork nachos amazing, we're defo coming back and next time am trying those amazing sounding cocktail, staff were very friendly, can't wait to come back xxxx

User

Just been here with girlfriend for dinner and was amazing. Had the pulled pork burger and was one of the best burgers I’ve had in a long while, girlfriend had a pizza and loved it. Restaurant is a really nice set up and good atmosphere, staff were also superb and service was quick. Will definitely be back next time we are in dunblane �

User

First visit to restaurant, very welcoming, staff pleasant and helpful. Offered a choice of tables, we sat at window at back but staff suggested and offered to move us to a bigger table due to sun being at eye level, which was a bit distracting.

Menu choice very good, a wide range of burgers and pizza to choose from.

It was a Tuesday evening so not too busy which meant service was fast.

Food was tasty, well prepared and presented. BBQ pulled pork pizza was scrumptious, my son really enjoyed burger, said it was best he's had, it was well cooked yet still tender. Good value offer of two burgers for £17 (if I recall correctly).

Will definitely go back to try desserts as was so full couldn't manage it. Bonus was a student discount on food. Super restaurant.

User

Enjoyed a lovely meal with 6 friends this evening. We were seated quickly even although restaurant was busy! Food was fab as usual! Normally I stick to what I know and have the chilli nacho's but tonight I ventured out & had the house chicken burger. I made the right choice - it was lovely 😊 Stayed for some cocktails as there was a live singer. Good service.

User

Went here for a hen night meal, food was good nice and tasty. Unfortunately the hens meal was wrong and she ate later than us but overall a good place to eat. (Table of 16 so all in all a good result) xxx

User

Was good food. We both had burgers, I had the Mounty - wee suggestion hand wipes...napkins were us less when covered in maple syrup �� large bucket if chips for sharing. Didn't get to try cocktail or dessert but will be back ��

User

I just have been for a meal with my family.

And I have to say big THANK YOU for the great job to Cameron. Unfortunately I had couple not the best situation during the meal but he get an extra effort to make this visit almost excellent. I'm definitely going to come back. One more time thank you for your great job.

User

First time visit today for hubby and I. Just popped in for coffee and cake and loved it. Very lovely staff too. We'll definitely be back for lunch/dinner with our boys. Loved the look of the cocktail menu too � Just one thing, the ladies toilets needed cleaned, bin emptied and toilet seat attached as I nearly went flying. Hasn't put us off though. 5 star potential ☺️

User

Montery jacks of Dunblane lucks out in the sense that there are so few places to get quality food in the village. So for novelty factor alone it gets a positive rating. However, lack of competition is certianly the only reason I can see for anyone to reach to give this particular franchise 5 stars. Anyway, on to our experience. It was busy when we went in and subsequently we were seated downstairs. First minor complaint...the Duke box was pretty loud downstairs. As we were the only ones downstairs we asked if it could be turned down a bit but we're told that it was as low as it could go. Fair enough, we cant blame bad audio setup on the staff who at least were apologetic theh coyldnt do anything about it. We got use to it after a wee while but not being able to turn music down seems a bit short sighted. Service was fine, both helpful and friendly and the kids enjoyed having a go on the pinball machine and arcade emulator machine. Food choices looked good and as a vegetarian I was pleased to see a choice of veggie burgers. Unfortunately what you are paying for in their veggie burger selection is a standard bought budget veggie burger the likes you can pick up for a song in places like Iceland dressed with a couple of easy slap on variations of cheeses etc.. I usually refer to them as the desperate veggie choice. Most common seen as the stand alone veggie option in small pubs or at meat eating friends BBQs. To be serving this kind of veggie burger in these days where there are so many fresh product options to create tastes vegetarian burger choices is actually pretty disappointing. For a burger speciality place to lack imagination here doesn't speak well of their standard burger variations to be honest. But I'll never really know and bow to those that may rave about the meat choices. Of course this is the chains fault rather than anyone at the actual Dunblane franchise who I will stress again were friendly and helpful. However, be warned this is not the place to go for an exciting or high quality veggie experience (sadly still common these days). However, the kids enjoyed their Pizzas so that was a win at least.



Although the experience was OK we won't be back and we certianly won't bother visiting any other Montery Jacks in the future.

User

Was looking forward to a meal and a few cocktails. On arrival the restaurant was freezing some customers with coats on. We ordered meals when mine arrived in was cold I think my husband's was too but he didn't want to make a fuss. I sent my meal back and I received another one which was warmer by the time it arrived my husband had eaten his. We bought 2 cocktails but decided to leave after drinking these as the restaurant to cold. Won't be returning in a hurry

User

Was in last night, my wife's main course arrived almost stone cold, when we complained, they took it back and reheated it. By the time it arrived back, I had finished my main course, to prevent it going cold. So my wife had to sit and watch me eat mine, then I got to sit and watch her eat hers ( not quite what you would expect. Then we ordered two Irish Coffees, only to be told, there is no whipping cream left, in the middle of a Saturday night. Over all a very dissapointing experience, and I doubt I will be returning any time soon ! Steve and Alison Peebles, Dunblane �

User

Had a meal on Saturday night with my sister and brother in law. I had the half rack of ribs but was very disappointed with it as it was practically burnt and had hardly any meat on the bones also came with far too many fries...(whether this was the chef's way of compensating for the overlooked ribs I don't know) there was no steak knife to cut it with and no finger dipping bowl either......certainly not worth the £12.50 price tag!! ......finished with a cocktail which was very good and reasonably priced.....Would eat here again but won't choose the ribs!

User

Very disappointing. The waitress was kind and the place looks really nice but the supervisor was absolutely horrible. We clocked the time, we had to wait 45 minutes for a simple sandwich and people that came in after us were served first. There was even another table that approached the staff and supervisor about our situation to notify them. Eventually it took so long that we asked to have our order as a take away instead. The supervisor shoved the boxes into our hands without saying anything nor looking at us. Take away is usually payed beforehand so we didn't know if we had to pay or not. At some point we were so over the whole thing that we just walked out. Supervisor comes running after us to get us back and than insists on us having to pay the sit in price. No apology no compensation, nothing. It would already have been so different if the supervisor didn't have such an awfully rude attitude towards her customers. The food was okay but sadly that doesn't compensate for such horrible service. In the end it took us over an hour to wait and pay to end up with an over priced take away sandwich. Based on this experience I would not recommend.

User

Unable to order this evening and the staff were less than helpful. We called to order for takeaway at 20:40 to be told we must use the app. Have you tried to order with that app?? IMPOSSIBLE! �

Just Eat- claims the restaurant was only available for delivery- tomorrow! The website link to the App store fails! Utterly unhelpful experience. We won’t be back. �

User

Ribs served on a dirty tray with cold fries and soggy salad, first and last visit to this place ! Asked to speak with the chef....not surprised that I was told they don't have a chef at the moment due to a menu change ! Not my ideal restaurant in Dunblane,

I will leave it for the easily pleased people in Dunblane, I'll stick to the India Gate Indian at the roundabout,

quality service and excellent food !

Bye Bye Jacks !

More about Monterey Jack'S Dunblane

Monterey Jack'S Dunblane is located at High Street, FK15 0EE Dunblane
0845 869 8754 National Voicemail. (BOOKINGS NOT ACCEPTED) Intl Customer Services (1) 212-739-0497
http://www.monterey-jacks.com