Natwest

Excellent and very friendly customer service approach when it comes to opening an account and asking information related to the account and the cards. I had a very positive experience from the stuff of this branch.

Very inconvenient for customers. Went to order a card reader just to be told that i must do it online. Seen a cashier next to us helping other customers log in to online banking and even installing a mobile app but i was refused to get this done on the spot. These are the little things that make bad impression. We all should be able to sort out nearly everything at a branch + sime of them also online. Very bad experience! Wasted my time!

only NatWest branch in Scotland?

Friendly and quick service. Never fails to be quick in providing what I need

Niekompetentna obsluga klienta.Osobiscie poprosilam menadzerke o wykaz tranzakcji z konta.Mialo to trwac tydzien i mialo byc wyslane na moj adres domowy.3 miesiace mijaja i nadal nic nie przyszlo. Dzis po raz drugi mnie rozczarowali i po raz ostatni , dlatego jutro zmieniam bank. Nie polecam , personel mily , usmiechniety ale niekompetentny.