Reviews
Everyone in the hotel are so kind and helpful. The spa is really good, I especially like the cold plunge pool. I shock people by staying in there for ages. But the baths in the room, they are amazing, I'm sure you could class them as a 3 person bath.
Staff very friendly in the Jigger Inn.I was at St Andrews University in 1972 and drank the second pint poured by Dave the bar manager on that occasion of the bar opening. My brother in law had the first pint. Miss Dave and Margaret very much.Great days.!
Exceptional customer service! 5 star treatment and value for money. 17th hole fairway views of the Old Course that are sure to stun. Staff at the hotel and the golf courses made our stay amazing. Will be back for sure (from Canada)
I was attending my uncles wedding, the staff were amazing, accommodating of every need, serving us politely and professionally. The first thing you'll notice is the location, and what a location it is, you get a view of the golf course and the sea which is absolutely stunning, the building itself is a masterpiece with chandeliers and paintings everywhere, quite breathtaking really. During the ceremony they ensured that all the chairs were in line and everyone could here what was being said. During the dinner they offered everyone wine and water and served all the food while wearing white gloves and walked around the table in a certain direction as well as placing the plates down at the same time, fantastic! The evening/dancing we they ensured everyone had enough space to dance as well as sit down which was great, there was always someone around if we needed any help and there was never an empty glass on site When buying drinks all the alcohol was top shelf stuff, so expensive but tasted amazing (£4 for vodka lemonade depending which bar in the hotel you go to, some do double shots which make it more expensive) All in all, one hell of a day but well worth the money, unfortunately I can't comment on the rooms and overnight stay as I didn't stay over, but I was told it's like nothing you've ever experienced
Iconic hotel right beside the Old Course. Great customer service. Immaculate rooms and bathrooms. They offer shuttles to the driving range and nearby courses free of charge. You could also have an employee from the driving range call them to pick you up.
We we're staying in an Eden Room when our AC stopped working. The kind gentleman at the front desk immediately arranged for us to transfer to another room with the view of the 17th fairway of the Old Course.
Room was sorted twice a day and was always smelling fresh. Water was always provided in the room everyday. What wonderful stay.
Stayed at the hotel quit a few times now and haven't been disappointed with the service and food. The leisure facilities are being upgraded and about time too. Can't wait to go back and see the finished product. Special mention to the concierge service.
Was at an event advertised as being acompanied with afternoon tea. Clearly the organisers of this event were mislead as afternoon tea for me consisted of only a mug of tea. Firstly the tea and coffee facilities were removed as soon as all the mugs could be collected. Furthermore, the food element was just a few "canapés" of miniature cakes. Upon being offered one of these cakes i informed the staff member of my allergy to nuts, and asked if they would be able to enquire which of the cakes i could eat, and they informed me that they would ask the chef. However, no more food was brought out at all after these small boards, therefore it is likely that many participants at this event didnt get any food including myself. I feel sorry for the people who organised this event who i believe were misslead by the hotel as to what afternoon tea would consist of. Seeing as this was the only part of the event which was organised by the hotel itself i cannot give it more than a 1 star rating as my afternoon tea literally consisted of a mug of tea.
We were here for a social event and the venue was stunning. However part of the event involved afternoon tea which consisted of tea or coffee and a very poor selection of cakes which the server was reluctant to find out any allergy information for us. He said he would have to ask the chef in a very unimpressed manner and walked away - we thought he had gone to check but he never came back to us, we saw him serving other antendees. We also asked another server for a mug for the coffee to which she replied they had ran out and that was that. Very upsetting considering the price we paid for our tickets. Me and my partner are of student age so maybe werent being taken as seriously as guests there to play golf.
Beautiful venue, great views and the food was outstanding. Drinks were grand but a little pricey. Thankfully they have chip and pin devices