Park'S Ford

Found my experience at Parks a pleasure, a motability customer and was treated like a 'normal' customer if you know what I mean, thank you to all at Parks 🤗

Nobody asked if they could help when we asked for said help they couldn't be bothered

First time I ever turned up to this place it looks as though someone had either kicked or thrown a brick through the door, I think that should have been my first clue.

I'll keep it short, I'm not an expert when it comes to this sort of thing...

I was sold the wrong version of a car that I wanted, the salesman, being unaware?, was adamant that it was right until I got him in the car and physically showed him it was wrong. At which point he disappeared, came back with paperwork and told me it was basically my own fault for signing it.

Second time I came back was in an attempt to repair damage done to my vehicle. Steering was fixed but I was told they needed to replace bits and bobs and that it would cost £700+. I went elsewhere and found out that Ford had misdiagnosed the vehicle and that they had no means to diagnose what I came in for anyway...

Guys and gals are all great. Excellent service all round.

On the two occasions I have used them they have never phoned to inform me when the car was ready for collection

A good place to check for buying your next car pleasant salesman not very pushy. Very helpful and considerate

SO happy to deal with Elgin Ford. Got a very fair deal on our trade in, and very attentive service. Thanku

Very slow to fix car both time was off road for 3 weeks

Left us in peace to peruse the vehicles but limited stock of second-hand cars.