Queen Street Railway Station

Staff are completely unfriendly, ignorant and seem to enjoy making things ackward for customers.

Example is big queue to single working ticket machine. There was three ticket inspectors on other side of barrier. NONE would give us a ticket. Tone of voice plainly indicated resentment towards customers.

Great customer experience!!!!

Long time since I was at Queen Street and there wasn't trains cancelled or running late. Its absolutely disgraceful. God help people who have to get to work or appointments

It's a small station. All info is well-displayed and easy for traveller to access. And a staff in Scotrail info desk for help as well.

1st time here yesterday 01-08-17. And wow what can I say amazing my flight was delayed and didn't get there till 12.30. As my train line was having work done to it the staff got me a taxi to my location being a wheelchair users this was outstanding after the day I had had with flights. 😀 Top job to the night shift very friendly.

Station is an embarasment in a worderfully proud city. They should knock it down and start again. Nothing works at all except the dozens of thrives and beggars around the area.

Friendly staff, helpful and we're nice about me not knowing what I was doing lol!

Very good station, undergoing major renovations and when finished it will be a great station.

Queen Street Station in the heart of Glasgow. The Station is gateaway to Highlands of Scotland. The Station has two levels. the lower levels trains run to places like MIlngvavie The Start West Highland Way. Balloch Train Station Loch Lomond ect, The Station has 3 exits, First leads to Buchanan Street Subway, Middle Exit to George Square, 3rd Exit to Taxi rank. The Station has lost luggage, toilets, cafe, pub, shops, Cash machines just some services located at Station. good staff always willing to help. Enjoy your journey.

Big Station, which makes difficult sometimes when you are about to catch a connecting train and not able to find platform in time.