Sandylands Holiday Park

We still have some tickets left for our Owners ball this Saturday. If you haven't got yours yet pop into reception £15.00 per ticket.... theme is The Jungle and it's adults only. Door open at 7pm - dress to impress!

Network rail have advised us they will be carrying out some overnight works on the dates listed. We apologise for any inconvenience this may cause and they have assured us that they will keep any disturbance to a minimum.

Owners Gala Day today is in full swing in the Showbar today due to the lovely Scottish weather.... Open till 4pm we have tombola, cake and jewlery stalls, games for the kids and much more. Come along and help us raise some cash for the local charities. Great way to spend a rainy Saturday. Open to everyone

Our next owners forum will take place tomorrow (Wednesday) at 12.05pm in the showbar. Please be aware there is an activity on until 12pm so try not to arrive too early.

The bridge on park will be closed from Monday the 18th of June for the week whilst we carry out some essential repairs. We apologise for any inconvenience or disruption during these works.

Just a note for our Owners, you are welcome to join the team this Saturday for our Owners Forum. 11.30am. See you there 🙂

Tonight in the showbar an interactive quiz night with none other than ITV's Dark Destroyer from The Chase. Come and see if you can beat him at his own game! Grab your seats nice and early show starts approx 8.30pm

Just to let everyone know that we have electricians working on phase two of our upgrade program today. The electric may be on and off over most of the day at the top end of the park (300 upwards). They should be finished by around 4pm. We appologise for any inconvenience in advance.

Our gorgeous accommodation team enjoying the sun before they start for the day 😎

Due to the cold weather the water pipes on park have frozen this morning. We do apologise and hope this will resolve its self as the temperature rises throughout the day. We have drinking water available at reception for anyone that needs it and we will happily fill up your kettle for you!

Well the season starts here! Just to let everyone know the facilities open at 2pm today and the restaurant at 3pm. Looking forward to seeing everyone 🙂

Lights are down, heating is on and the band are set..... must be our welcome back party!
Hope you brought your dancing shoes as our band for the night Splash are bound to have you on the dancefloor.

Just to let all our owners know that the Boathouse bar will be open Friday 9th march from 6pm 🍻🍷 Saturday 10th owners welcome back party and doors open at 7pm (sold out!) 🎉
See you all there

A red severe weather warning for snow has been issued for the central belt of Scotland.
In the interests of our owner's safety, we ask you to avoid travelling.
If you would like to speak to us, please contact the Team on our dedicated support line 0191 216 5765 ☎️
... Stay #weatheraware and for more information visit: bit.ly/WxWarning
See More

Just a reminder for our Owners that our event on the 10th feb has been cancelled. Anyone wanting to join us for the owners welcome back party on the 10th march please call or drop into reception to book your place now.

When I looked at some of the reviews for sandylands. I was a bit worried & considered changing our minds..... So glad we didn't. The caravan was spotless, the staff were really nice & helpful & our daughter loved the entertainment staff. It was nice & close 2 the train station as my partner and I don't drive, it was perfect 4 us 2 get about. The ferry 2 the isle of Arran is well worth a trip. Weather was fab 2. ���

We are jst back today and we had a fantastic time bt the only let down for me was nisa shop never got there delivery so limited stock of things we wanted and chip shop only open 2 nights, which was a let down but restaurant girl very polite and do a good deal on breakfast, singers were brill on Saturday night and had a gr8 old jig lol xx

Had a lovely long weekend with our granddaughters, the caravan was very spacious, clean, all kitchen accessories necessary were provided and had heating in all 3 bedrooms. The children's entertainment staff were fab and friendly as were the pool staff, a bit of a delay at checking in but wasn't a big deal, staff were on hand for explanations . Overall we had a lovely weekend and the Complex/ Shop ect were ample for the price of the short stay. Would definitely recommend and return for a short break.

Brilliant stay at sandlylands with family and friends, Excellent service from General Manager Nicola Hair, Complex Manager Daniel Roberts in boathouse bar, swimming pool staff and sercurity staff, entertainment was brilliant each night made feel welcome by all, beach close to the park, good food

Would recommend, will be visiting again

Been to sandylands five times this year it's brilliant kids love it the entertainment staff are fantastic way the kids "Chris " one of the entertainment staff so funny great singer too,the only thing I would say is the ladies toilet and disability toilet are disgusting they need a good clean,the caravans are lovely apart from u need walk about two miles to get to it lol the entertainment at night is good too.my family will defo be back �

The caravan is a bit of a letdown a old caravan and the shower dos not work very well gos hot and cold very 2 minuets and the hot water-stopped working had to what nearly 2 hours to get it fixed. Quiet a good holiday park loads for the kids to do. And is dog friendly to �

me & partner spent 4 nights here caravan park is lovley caravan we were in was let down by some of the windows being broke curtains kept comming down when u shutting them or opening them pool there nothing really to do our caravan hadn't been cleaned at all stuff still sitting at top of some of the kitchen cupboard caravan needs done up needs double glazzing and blinds and new curtains need more plug sockets bedrooms were freezen and staff at the shop told lies witch wasn't very nice that cause an arguement between me and my partner wasnt very happy we loved our stay and will be back at some point

Well all I can say is the curtains in the caravan are not good enough to make bedrooms dark. The play park no good for a 2 and half yr olds .the caravan was meant to have veranda furniture.out of 3 chairs 2 where broken asked for fresh chairs never to be seen again. You dumped veranda stuff at the side of are caravan and some of the stuff had nails sticking up are grandson was running around so I wasn't happy.also the tv is too high up so when watching it hurts your neck after so long

We stayed here this weekend on the way back from Grannies Heilan Hame which was a beautiful site. Unfortunately this site is far from their standard. The entertainment staff were brilliant and reception very helpful but the site itself is untidy, litter everywhere, the play park was dirty and covered in litter and general maintenance very poor.

To be honest i will be back but hoping that the pull out bed isn't broken next time, restaurant is okay but it shuts alot I mean whats the point in having a lunch menu from 12-5 but most days it closes at 2pm until 5pm also chip shop was never open the whole 5 days we were here 🤔 And am really glad this wasn't a holiday with any children as there is nothing for them to do at all, a small park, arcades, swimming and a show!!!! great for adults to relax n unwind but didn't really want to drive for a restaurant

Been 4 times now and Have had money lifted off my table, my kids bike stolen outside but tonight 20th april the entertainment beats all other problems hands down...... WOW!!!! scraping the barrel he started singing and almost emptied the place!! Family entertainment ��� no one under 60 would know a thing he sung...... shocking!! Back in the van by 10.30pm �

Would not recommend and won’t be back.

Had a very bad experience the manager also very rude and in my opinion patronising.

We came down as a large family group 8 of us on the 9th of July My Daughters birthday.

3 family’s in one caravan what we didn’t expect was to only have 2 rooms we where told there was nothing they could do site was full we wouldn’t get a refund either if we left. 3 separate family’s sharing 1 caravan which meant one family had to sleep on the pull out couch no privacy atall and no storage for there things. We paid for bed lining which also wasn’t in the room for the pull out bed if u want to even call it that, no pillows had to request all of these. I was told before arriving they would make it special maybe a few balloons etc in the caravan manager informed me no information was passed to her which was shocking. As I am 5 months pregnant this was a very stressful experience. The other family that was in the other caravan was also very disappointed. The whole time there we spent away from the site because it was dirty toilets weren’t clean hardly any entertainment for the kids. In my opinion the whole experience was disgusting. Had to go to reception a few times staff weren’t helpful atall. When I actually asked for pillows because we didn’t have any the lady at reception told me they were actually low on pillows and had to maybe go out and buy some. Totally laughable the whole experience I will Never be back and I will be warning others. Never to go here. Dirtiest caravan site we have Ever been on caravan windows where covered in birds poo was disgusting.

Will never be back here , worst park I have stayed at .

On arrival what a welcome girl never even looked up just asked for ref number and drew a pen along map to your caravan ( warm welcome) . On getting into van were met with food run marks on wall ,windows covered in kids snot or slavers and microwave stinking of curry .After a visit to reception a cleaner did appear . Next find was a small amount of what looked like human waste in shower, oh did I mention the shower leaked oh so did toilet , handy man did turn up an managed to fix toilet but shower no . When my partner became ill we phoned reception to ask for a doctor ( maybe one linked to caravan park ) we don’t have one. “Try phoning some of the local doctors “was the answer . We left 3 days early and would not recommend this place as it’s we’ve got your money so we don’t care about you now. Cheers Sandylands

We came here looking for a fun filled family weekend away and were so disappointed from the moment we arrived. Got told multiple stories by different members of reception staff about check in times. On booking we were assured caravans would be close to one another as we had 5 young children between 3 adults ranging between 4 months and 6 years old. Once arriving we were told they couldn't give us a caravan close together as they did not have any due to park being full. So after over an hour of waiting at reception we headed to our caravans. A caravan across from one we had was empty the whole of out stay. We also reported a problem of no hot water 4 times. One by phone once by talking to a member at reception and another the security guard as after waiting 20 minutes in reception ringing the bell and no-one coming. The following day after phoning again that night and leaving a message someone finally came to check heating by which time we had managed to get boiler working.. and with the park supposedly being full the entertainment during the day was very poor with about a 5 children turn out. Very little activities for children to do. We had to go into salcoats itself to try and find things for children to do after taking park on all that was on offer for the ages of our children. Swimming pool shut between 1-3 daily. Toilets wete a discrage after seemingly having been cleaned. Outwith reception staff who were very unhelpful and a few rude, other members of staff were pleasant. Will never be back and wishing we hadn't came. So disappointing and a complete waste of money.

The site is so unkept litter everywhere. Staying in the touring area no money is put into it, toilets are vile don’t think they had been cleaned in the 2 days we were there. The grass hasn’t been looked after so was patchy and muddy. The area where you would put you’re awning up was just stones so couldn’t put out seats out.

Club itself the staff were great. Food was delish and pints reasonably priced.

If I was stopping in a static i’d recommend this site but for people who are in motor homes, tourers and tents. Find somewhere else xx

Stayed here last night was absolutely repulsed. Showers, toilets, touring area all vile. Wouldn’t let my kids use the facilities never seen anything so bad in my life. £30 for a night too - expensive compared to some lovely sites we’ve stayed on throughout Scotland. Rough as they come.

Shame for this park as it could be a nice place for a wee break one major flaw letting it down is the management one female in particular whose customer relations is deplorable. She has no people skills for dealing with any issue and basically washes her hands of having to reach a satisfactory resolution. The actions of this individual has lost this site a sale of one of their static caravans not professional at all.

Disappointed and won't be back

Manager nowhere to be seen, clubs only really suitable for younger kids, they take things off the activity plan without letting people know leaving kids in tears, security vans park in disabled bays, swimming pool gritty on the floor, toilet filthy along with disabled shower and shower in caravan didnt go hot so cold showers this week. Hairs in the shower thay did not belong to us, under beds not only filthy but items left by previous guests. The smell coming from the factory next door is vile - especially on a hot day. Chip shop was closed for most of the week which we were not advised of when checking in. I won't be back again - doesn't matter how good the deal seem. Also entertainment passes count for jack all - most activities have to be paid for and rarely last the full hour they are supposed to. Drinks are a fortune as is the shop - the only saving grace for this place is the on site restaraunt which was fantastic - delicious food and very very good staff. No manager available at night time - except the entertainment manager who was plain rude! We left a day early as couldn't take anymore of the place. Paid extra for an upgrade and when I phoned reception to point this out on day 1 I was told it was an extra wide caravan and that was the upgrade - it was tiny! Restaraunt as I said was very good, however they need to clean the bases of the tables. Toilets in the arcades were disgusting too.

Caravan was disgusting with thick dust under the seats in the livingroom and had chewing gum stuck to it, kitchen cabinet door had food on it, doors were dirty and the whole caravan was in need of a really good clean. The reception staff just didn't seem to care about our complaints, spoke to them everyday about the caravan getting cleaned and was promised this would be done, but all that was cleaned was underneath the sofa cushions. In the arcade a lot of the machines weren't working or were faulty but had no signs on them to say this so ended up losing money, the restaurant food was good but totally overpriced for what you get and also was in need of some tlc with seats in poor condition and very stained. The kids disco at night was a little misleading, they got to meet one of the characters and then there was a little bit of music which doesn't really seem like a disco to me. Starland Krazy was enjoyed by our 8 year and was probably the only thing enjoyed about our time at Sandylands.

When I looked at some of the reviews for sandylands. I was a bit worried & considered changing our minds..... So glad we didn't. The caravan was spotless, the staff were really nice & helpful & our daughter loved the entertainment staff. It was nice & close 2 the train station as my partner and I don't drive, it was perfect 4 us 2 get about. The ferry 2 the isle of Arran is well worth a trip. Weather was fab 2. ���

We are jst back today and we had a fantastic time bt the only let down for me was nisa shop never got there delivery so limited stock of things we wanted and chip shop only open 2 nights, which was a let down but restaurant girl very polite and do a good deal on breakfast, singers were brill on Saturday night and had a gr8 old jig lol xx

Had a lovely long weekend with our granddaughters, the caravan was very spacious, clean, all kitchen accessories necessary were provided and had heating in all 3 bedrooms. The children's entertainment staff were fab and friendly as were the pool staff, a bit of a delay at checking in but wasn't a big deal, staff were on hand for explanations . Overall we had a lovely weekend and the Complex/ Shop ect were ample for the price of the short stay. Would definitely recommend and return for a short break.

Brilliant stay at sandlylands with family and friends, Excellent service from General Manager Nicola Hair, Complex Manager Daniel Roberts in boathouse bar, swimming pool staff and sercurity staff, entertainment was brilliant each night made feel welcome by all, beach close to the park, good food

Would recommend, will be visiting again

Been to sandylands five times this year it's brilliant kids love it the entertainment staff are fantastic way the kids "Chris " one of the entertainment staff so funny great singer too,the only thing I would say is the ladies toilet and disability toilet are disgusting they need a good clean,the caravans are lovely apart from u need walk about two miles to get to it lol the entertainment at night is good too.my family will defo be back �

The caravan is a bit of a letdown a old caravan and the shower dos not work very well gos hot and cold very 2 minuets and the hot water-stopped working had to what nearly 2 hours to get it fixed. Quiet a good holiday park loads for the kids to do. And is dog friendly to �

me & partner spent 4 nights here caravan park is lovley caravan we were in was let down by some of the windows being broke curtains kept comming down when u shutting them or opening them pool there nothing really to do our caravan hadn't been cleaned at all stuff still sitting at top of some of the kitchen cupboard caravan needs done up needs double glazzing and blinds and new curtains need more plug sockets bedrooms were freezen and staff at the shop told lies witch wasn't very nice that cause an arguement between me and my partner wasnt very happy we loved our stay and will be back at some point

Well all I can say is the curtains in the caravan are not good enough to make bedrooms dark. The play park no good for a 2 and half yr olds .the caravan was meant to have veranda furniture.out of 3 chairs 2 where broken asked for fresh chairs never to be seen again. You dumped veranda stuff at the side of are caravan and some of the stuff had nails sticking up are grandson was running around so I wasn't happy.also the tv is too high up so when watching it hurts your neck after so long

We stayed here this weekend on the way back from Grannies Heilan Hame which was a beautiful site. Unfortunately this site is far from their standard. The entertainment staff were brilliant and reception very helpful but the site itself is untidy, litter everywhere, the play park was dirty and covered in litter and general maintenance very poor.

To be honest i will be back but hoping that the pull out bed isn't broken next time, restaurant is okay but it shuts alot I mean whats the point in having a lunch menu from 12-5 but most days it closes at 2pm until 5pm also chip shop was never open the whole 5 days we were here 🤔 And am really glad this wasn't a holiday with any children as there is nothing for them to do at all, a small park, arcades, swimming and a show!!!! great for adults to relax n unwind but didn't really want to drive for a restaurant

Been 4 times now and Have had money lifted off my table, my kids bike stolen outside but tonight 20th april the entertainment beats all other problems hands down...... WOW!!!! scraping the barrel he started singing and almost emptied the place!! Family entertainment ��� no one under 60 would know a thing he sung...... shocking!! Back in the van by 10.30pm �

Would not recommend and won’t be back.

Had a very bad experience the manager also very rude and in my opinion patronising.

We came down as a large family group 8 of us on the 9th of July My Daughters birthday.

3 family’s in one caravan what we didn’t expect was to only have 2 rooms we where told there was nothing they could do site was full we wouldn’t get a refund either if we left. 3 separate family’s sharing 1 caravan which meant one family had to sleep on the pull out couch no privacy atall and no storage for there things. We paid for bed lining which also wasn’t in the room for the pull out bed if u want to even call it that, no pillows had to request all of these. I was told before arriving they would make it special maybe a few balloons etc in the caravan manager informed me no information was passed to her which was shocking. As I am 5 months pregnant this was a very stressful experience. The other family that was in the other caravan was also very disappointed. The whole time there we spent away from the site because it was dirty toilets weren’t clean hardly any entertainment for the kids. In my opinion the whole experience was disgusting. Had to go to reception a few times staff weren’t helpful atall. When I actually asked for pillows because we didn’t have any the lady at reception told me they were actually low on pillows and had to maybe go out and buy some. Totally laughable the whole experience I will Never be back and I will be warning others. Never to go here. Dirtiest caravan site we have Ever been on caravan windows where covered in birds poo was disgusting.

Will never be back here , worst park I have stayed at .

On arrival what a welcome girl never even looked up just asked for ref number and drew a pen along map to your caravan ( warm welcome) . On getting into van were met with food run marks on wall ,windows covered in kids snot or slavers and microwave stinking of curry .After a visit to reception a cleaner did appear . Next find was a small amount of what looked like human waste in shower, oh did I mention the shower leaked oh so did toilet , handy man did turn up an managed to fix toilet but shower no . When my partner became ill we phoned reception to ask for a doctor ( maybe one linked to caravan park ) we don’t have one. “Try phoning some of the local doctors “was the answer . We left 3 days early and would not recommend this place as it’s we’ve got your money so we don’t care about you now. Cheers Sandylands

We came here looking for a fun filled family weekend away and were so disappointed from the moment we arrived. Got told multiple stories by different members of reception staff about check in times. On booking we were assured caravans would be close to one another as we had 5 young children between 3 adults ranging between 4 months and 6 years old. Once arriving we were told they couldn't give us a caravan close together as they did not have any due to park being full. So after over an hour of waiting at reception we headed to our caravans. A caravan across from one we had was empty the whole of out stay. We also reported a problem of no hot water 4 times. One by phone once by talking to a member at reception and another the security guard as after waiting 20 minutes in reception ringing the bell and no-one coming. The following day after phoning again that night and leaving a message someone finally came to check heating by which time we had managed to get boiler working.. and with the park supposedly being full the entertainment during the day was very poor with about a 5 children turn out. Very little activities for children to do. We had to go into salcoats itself to try and find things for children to do after taking park on all that was on offer for the ages of our children. Swimming pool shut between 1-3 daily. Toilets wete a discrage after seemingly having been cleaned. Outwith reception staff who were very unhelpful and a few rude, other members of staff were pleasant. Will never be back and wishing we hadn't came. So disappointing and a complete waste of money.

The site is so unkept litter everywhere. Staying in the touring area no money is put into it, toilets are vile don’t think they had been cleaned in the 2 days we were there. The grass hasn’t been looked after so was patchy and muddy. The area where you would put you’re awning up was just stones so couldn’t put out seats out.

Club itself the staff were great. Food was delish and pints reasonably priced.

If I was stopping in a static i’d recommend this site but for people who are in motor homes, tourers and tents. Find somewhere else xx

Stayed here last night was absolutely repulsed. Showers, toilets, touring area all vile. Wouldn’t let my kids use the facilities never seen anything so bad in my life. £30 for a night too - expensive compared to some lovely sites we’ve stayed on throughout Scotland. Rough as they come.

Shame for this park as it could be a nice place for a wee break one major flaw letting it down is the management one female in particular whose customer relations is deplorable. She has no people skills for dealing with any issue and basically washes her hands of having to reach a satisfactory resolution. The actions of this individual has lost this site a sale of one of their static caravans not professional at all.

Disappointed and won't be back

Manager nowhere to be seen, clubs only really suitable for younger kids, they take things off the activity plan without letting people know leaving kids in tears, security vans park in disabled bays, swimming pool gritty on the floor, toilet filthy along with disabled shower and shower in caravan didnt go hot so cold showers this week. Hairs in the shower thay did not belong to us, under beds not only filthy but items left by previous guests. The smell coming from the factory next door is vile - especially on a hot day. Chip shop was closed for most of the week which we were not advised of when checking in. I won't be back again - doesn't matter how good the deal seem. Also entertainment passes count for jack all - most activities have to be paid for and rarely last the full hour they are supposed to. Drinks are a fortune as is the shop - the only saving grace for this place is the on site restaraunt which was fantastic - delicious food and very very good staff. No manager available at night time - except the entertainment manager who was plain rude! We left a day early as couldn't take anymore of the place. Paid extra for an upgrade and when I phoned reception to point this out on day 1 I was told it was an extra wide caravan and that was the upgrade - it was tiny! Restaraunt as I said was very good, however they need to clean the bases of the tables. Toilets in the arcades were disgusting too.

Caravan was disgusting with thick dust under the seats in the livingroom and had chewing gum stuck to it, kitchen cabinet door had food on it, doors were dirty and the whole caravan was in need of a really good clean. The reception staff just didn't seem to care about our complaints, spoke to them everyday about the caravan getting cleaned and was promised this would be done, but all that was cleaned was underneath the sofa cushions. In the arcade a lot of the machines weren't working or were faulty but had no signs on them to say this so ended up losing money, the restaurant food was good but totally overpriced for what you get and also was in need of some tlc with seats in poor condition and very stained. The kids disco at night was a little misleading, they got to meet one of the characters and then there was a little bit of music which doesn't really seem like a disco to me. Starland Krazy was enjoyed by our 8 year and was probably the only thing enjoyed about our time at Sandylands.

When I looked at some of the reviews for sandylands. I was a bit worried & considered changing our minds..... So glad we didn't. The caravan was spotless, the staff were really nice & helpful & our daughter loved the entertainment staff. It was nice & close 2 the train station as my partner and I don't drive, it was perfect 4 us 2 get about. The ferry 2 the isle of Arran is well worth a trip. Weather was fab 2. ���

We are jst back today and we had a fantastic time bt the only let down for me was nisa shop never got there delivery so limited stock of things we wanted and chip shop only open 2 nights, which was a let down but restaurant girl very polite and do a good deal on breakfast, singers were brill on Saturday night and had a gr8 old jig lol xx

Had a lovely long weekend with our granddaughters, the caravan was very spacious, clean, all kitchen accessories necessary were provided and had heating in all 3 bedrooms. The children's entertainment staff were fab and friendly as were the pool staff, a bit of a delay at checking in but wasn't a big deal, staff were on hand for explanations . Overall we had a lovely weekend and the Complex/ Shop ect were ample for the price of the short stay. Would definitely recommend and return for a short break.

Brilliant stay at sandlylands with family and friends, Excellent service from General Manager Nicola Hair, Complex Manager Daniel Roberts in boathouse bar, swimming pool staff and sercurity staff, entertainment was brilliant each night made feel welcome by all, beach close to the park, good food

Would recommend, will be visiting again

Been to sandylands five times this year it's brilliant kids love it the entertainment staff are fantastic way the kids "Chris " one of the entertainment staff so funny great singer too,the only thing I would say is the ladies toilet and disability toilet are disgusting they need a good clean,the caravans are lovely apart from u need walk about two miles to get to it lol the entertainment at night is good too.my family will defo be back �

The caravan is a bit of a letdown a old caravan and the shower dos not work very well gos hot and cold very 2 minuets and the hot water-stopped working had to what nearly 2 hours to get it fixed. Quiet a good holiday park loads for the kids to do. And is dog friendly to �

me & partner spent 4 nights here caravan park is lovley caravan we were in was let down by some of the windows being broke curtains kept comming down when u shutting them or opening them pool there nothing really to do our caravan hadn't been cleaned at all stuff still sitting at top of some of the kitchen cupboard caravan needs done up needs double glazzing and blinds and new curtains need more plug sockets bedrooms were freezen and staff at the shop told lies witch wasn't very nice that cause an arguement between me and my partner wasnt very happy we loved our stay and will be back at some point

Well all I can say is the curtains in the caravan are not good enough to make bedrooms dark. The play park no good for a 2 and half yr olds .the caravan was meant to have veranda furniture.out of 3 chairs 2 where broken asked for fresh chairs never to be seen again. You dumped veranda stuff at the side of are caravan and some of the stuff had nails sticking up are grandson was running around so I wasn't happy.also the tv is too high up so when watching it hurts your neck after so long

We stayed here this weekend on the way back from Grannies Heilan Hame which was a beautiful site. Unfortunately this site is far from their standard. The entertainment staff were brilliant and reception very helpful but the site itself is untidy, litter everywhere, the play park was dirty and covered in litter and general maintenance very poor.

To be honest i will be back but hoping that the pull out bed isn't broken next time, restaurant is okay but it shuts alot I mean whats the point in having a lunch menu from 12-5 but most days it closes at 2pm until 5pm also chip shop was never open the whole 5 days we were here 🤔 And am really glad this wasn't a holiday with any children as there is nothing for them to do at all, a small park, arcades, swimming and a show!!!! great for adults to relax n unwind but didn't really want to drive for a restaurant

Been 4 times now and Have had money lifted off my table, my kids bike stolen outside but tonight 20th april the entertainment beats all other problems hands down...... WOW!!!! scraping the barrel he started singing and almost emptied the place!! Family entertainment ��� no one under 60 would know a thing he sung...... shocking!! Back in the van by 10.30pm �

Would not recommend and won’t be back.

Had a very bad experience the manager also very rude and in my opinion patronising.

We came down as a large family group 8 of us on the 9th of July My Daughters birthday.

3 family’s in one caravan what we didn’t expect was to only have 2 rooms we where told there was nothing they could do site was full we wouldn’t get a refund either if we left. 3 separate family’s sharing 1 caravan which meant one family had to sleep on the pull out couch no privacy atall and no storage for there things. We paid for bed lining which also wasn’t in the room for the pull out bed if u want to even call it that, no pillows had to request all of these. I was told before arriving they would make it special maybe a few balloons etc in the caravan manager informed me no information was passed to her which was shocking. As I am 5 months pregnant this was a very stressful experience. The other family that was in the other caravan was also very disappointed. The whole time there we spent away from the site because it was dirty toilets weren’t clean hardly any entertainment for the kids. In my opinion the whole experience was disgusting. Had to go to reception a few times staff weren’t helpful atall. When I actually asked for pillows because we didn’t have any the lady at reception told me they were actually low on pillows and had to maybe go out and buy some. Totally laughable the whole experience I will Never be back and I will be warning others. Never to go here. Dirtiest caravan site we have Ever been on caravan windows where covered in birds poo was disgusting.

Will never be back here , worst park I have stayed at .

On arrival what a welcome girl never even looked up just asked for ref number and drew a pen along map to your caravan ( warm welcome) . On getting into van were met with food run marks on wall ,windows covered in kids snot or slavers and microwave stinking of curry .After a visit to reception a cleaner did appear . Next find was a small amount of what looked like human waste in shower, oh did I mention the shower leaked oh so did toilet , handy man did turn up an managed to fix toilet but shower no . When my partner became ill we phoned reception to ask for a doctor ( maybe one linked to caravan park ) we don’t have one. “Try phoning some of the local doctors “was the answer . We left 3 days early and would not recommend this place as it’s we’ve got your money so we don’t care about you now. Cheers Sandylands

We came here looking for a fun filled family weekend away and were so disappointed from the moment we arrived. Got told multiple stories by different members of reception staff about check in times. On booking we were assured caravans would be close to one another as we had 5 young children between 3 adults ranging between 4 months and 6 years old. Once arriving we were told they couldn't give us a caravan close together as they did not have any due to park being full. So after over an hour of waiting at reception we headed to our caravans. A caravan across from one we had was empty the whole of out stay. We also reported a problem of no hot water 4 times. One by phone once by talking to a member at reception and another the security guard as after waiting 20 minutes in reception ringing the bell and no-one coming. The following day after phoning again that night and leaving a message someone finally came to check heating by which time we had managed to get boiler working.. and with the park supposedly being full the entertainment during the day was very poor with about a 5 children turn out. Very little activities for children to do. We had to go into salcoats itself to try and find things for children to do after taking park on all that was on offer for the ages of our children. Swimming pool shut between 1-3 daily. Toilets wete a discrage after seemingly having been cleaned. Outwith reception staff who were very unhelpful and a few rude, other members of staff were pleasant. Will never be back and wishing we hadn't came. So disappointing and a complete waste of money.

The site is so unkept litter everywhere. Staying in the touring area no money is put into it, toilets are vile don’t think they had been cleaned in the 2 days we were there. The grass hasn’t been looked after so was patchy and muddy. The area where you would put you’re awning up was just stones so couldn’t put out seats out.

Club itself the staff were great. Food was delish and pints reasonably priced.

If I was stopping in a static i’d recommend this site but for people who are in motor homes, tourers and tents. Find somewhere else xx

Stayed here last night was absolutely repulsed. Showers, toilets, touring area all vile. Wouldn’t let my kids use the facilities never seen anything so bad in my life. £30 for a night too - expensive compared to some lovely sites we’ve stayed on throughout Scotland. Rough as they come.

Shame for this park as it could be a nice place for a wee break one major flaw letting it down is the management one female in particular whose customer relations is deplorable. She has no people skills for dealing with any issue and basically washes her hands of having to reach a satisfactory resolution. The actions of this individual has lost this site a sale of one of their static caravans not professional at all.

Disappointed and won't be back

Manager nowhere to be seen, clubs only really suitable for younger kids, they take things off the activity plan without letting people know leaving kids in tears, security vans park in disabled bays, swimming pool gritty on the floor, toilet filthy along with disabled shower and shower in caravan didnt go hot so cold showers this week. Hairs in the shower thay did not belong to us, under beds not only filthy but items left by previous guests. The smell coming from the factory next door is vile - especially on a hot day. Chip shop was closed for most of the week which we were not advised of when checking in. I won't be back again - doesn't matter how good the deal seem. Also entertainment passes count for jack all - most activities have to be paid for and rarely last the full hour they are supposed to. Drinks are a fortune as is the shop - the only saving grace for this place is the on site restaraunt which was fantastic - delicious food and very very good staff. No manager available at night time - except the entertainment manager who was plain rude! We left a day early as couldn't take anymore of the place. Paid extra for an upgrade and when I phoned reception to point this out on day 1 I was told it was an extra wide caravan and that was the upgrade - it was tiny! Restaraunt as I said was very good, however they need to clean the bases of the tables. Toilets in the arcades were disgusting too.

Caravan was disgusting with thick dust under the seats in the livingroom and had chewing gum stuck to it, kitchen cabinet door had food on it, doors were dirty and the whole caravan was in need of a really good clean. The reception staff just didn't seem to care about our complaints, spoke to them everyday about the caravan getting cleaned and was promised this would be done, but all that was cleaned was underneath the sofa cushions. In the arcade a lot of the machines weren't working or were faulty but had no signs on them to say this so ended up losing money, the restaurant food was good but totally overpriced for what you get and also was in need of some tlc with seats in poor condition and very stained. The kids disco at night was a little misleading, they got to meet one of the characters and then there was a little bit of music which doesn't really seem like a disco to me. Starland Krazy was enjoyed by our 8 year and was probably the only thing enjoyed about our time at Sandylands.