Reviews
AVOID, very rude and unprofessional customer service. I booked on the online system last Friday morning and got a call today saying its cancelled as the appointment was 'booked' from the office for another customer. When i used the booking system, the time I booked was free. Disappointed as i needed the appointment, cancelled the voucher.
Really friendly reliable girls, great prices.
Arrived today for a 4pm appointment and the shop was shut! Took me half an hour to get there!
Staff are really unapproachable. Their is no chat between the girls and they're client. The eyebrow girls come across as snobby. Nothing to make a client feel welcome or relaxed.
Need to work on customer service skills & rapport.
It's somewhere I wouldn't go again, the appointment lasted 3 hours long!! The owner was so unfriendly, she kept changing and cancelling people's appointments. It was so unprofessional.
They constantly change your appointment and then cancel at the last minute. Don't go, it is too stressful, they give you no notice.
I have been going for 2 years but they have cancelled my appointment today and I am on holiday tomorrow so I will definitely not be back.
No way to run a salon.