Summer Palace

Ordered food tonight I ordered special fried totally dry crap no egg inside my partner ordered salt and pepper came as chunks of chicken probably bought from farm foods we sent it back they delivered another one all stuck together like it had been in the fryer pure crap will never ever go back

Placed an order over the phone, not given estimated delivery time, just that it would be here ASAP. After an hour I called back, was told order was on it's way, after another 30 minutes I called again as there was still no sign. Finally 10 minutes after that it finally arrived, I had been told to call them if there was any problems, of course there was, it left the shop over 30 minutes ago and it was cold. After 10 minutes on the phone complaining about the delivery time and temperature of the food I was still expected to pay full price for food I had waited over 90 minutes for and had to reheat, but was offered a free meal for the next time, there will be no next time. Think the new management need to get their act together. Oh and the food was mediocre at best.