T.B. Mackay Energy Services

Extremely over priced call out charge which cannot be reduced. Would not recommend.

Some years ago I called T B Mackay for a second opinion when another firm told me my boiler was a write off and I needed to spend £ 3K on a new one. (Heaven knows how much they'd try to take us for now.) T B Mackay's guys came round and found the problem was a bit of dirt, and charged us (from memory) about a fiver. I've used them ever since, most recently for a boiler service. The cost of around £80 doesn't seem to have gone up for a few years. They have always been on time, polite, friendly and professional. Our boiler is now so ancient it doesn't even have an efficiency rating, but it has served us well. We asked the guy about replacing it and got lots of useful advice but no hard sell. So obviously T B Mackay will be one of the firms we ask for a quote. I can't comment on the negative reviews on here, but our experience has always been positive.

They got the job done, but their project management caused a lot of frustration. I've now asked three times for the invoice for the bathroom they did for us almost 2 months ago. Had to continually call to make sure they were coming to finish things. Won't use again.

Just updated my review to one star after yet another mistake they made with our final bill. Really frustrated by this company.

Greg turned up when he said he would. TBM called me on landline as I hadn't heard doorbell. Fixed broken countertop lighting lamp and spotlight in kitchen. Explained problem to me and sorted lamp clips that hadn't been set up properly by kitchen fitters. Given good advice on more suitable bulbs to use. Excellent service. Have used TB Mackay on a number of occasions.