The Oriental Rug Repair Co.

After spilling a huge mug of coffee on a hand made Kilim grey and ivory rug I was devestaed. I spoke with the owner after finding them online and he was clearly experienced and very knowledgable. The coffee was dropped at 10am and the rug was collected and attended to by 3pm the same day. It was returned in almost perfect condition - so much more than I could've expected and it's barely visible. The whole team are friendly and professional. Thoroughly recommended! Thanks to you all for saving my favourite rug! X

I was given an old rug by my Grandma that got wet and dirty during transit. As it was a goat hair rug, many other places I contacted wouldn't touch it. ORRC picked it up and cleaned it very carefully, as it has organic dyes in the pattern. They did such a wonderful job. It has come back so clean and soft. Very pleased with the service and impressed with the knowledge and care taken by the very helpful team. Very satisfied customer. Would recommend to anyone with a quality rug that needs careful cleaning.

Scott Fleming personally dealt with my rugs efficiently and as promised. I have two Afghan Runners for my hallway, one of which had fairly substantial walking damage that I formerly thought was irreversible. However, upon Mr Fleming's arrival he actually gave me several options for rebuilding or simply 'managing' the damage to prevent future loss. I went ahead with the most pricey of outcomes and had my rugs delivered back washed, and repaired like new. I really could not believe the results, it was almost impossible to detect where the repair had been carried out. Fantastic service, couldn't have done any better.

I would highly recommend Mr Fleming and the team. We had two rugs badly damaged by a flood. They were picked up on the same day and Scott and his team dealt directly with our insurance agent which took a lots of stress out of the situation. One rug was completely restored (amazing!) and the other they managed to get replaced by our insurer as it was too far gone. They even found us a replacement which is completely gorgeous! We will use them again for sure (although not in the near future I hope!)

The ORRC made a complicated situation extremely simple, in an affordable and professional manner. When I called the ORRC, I was quickly handed on to the company's owner, Mr Fleming. He arranged to have my two, very large Heriz carpets collected from my fourth floor penthouse apartment in London, free of charge. The necessary work was then carried out on the rugs, and they were stored until I was ready to move into my new home in Glasgow. Upon request, the rugs were delivered to my new address where Mr Fleming was personally present to see that they were fitted correctly, supplying appropriate underlay for my new wooden floors (something I had not previously considered). Mr Fleming and his team went over and above their call of duty to see that my particular case was handled properly, such fantastic service could not have come at a better time. Thank you again for your wonderful work.